CEST CASE: STARK ENGINEERING Many different organizations in various industries have focused on safety and health for employees. STARK ENGINEERING, provides engineering, network, and
infrastructure services to numerous communications industry firms. With 500 employees, STARK has emphasized safety to all managers and employees. The
success of its safety efforts resulted in STARK’s efforts being designated “Safety Program of the Year” by an international safety forum.
To emphasize the importance of safety, every STARK individual signs a safety pledge upon being employed. After hire, all employees are expected to identify any
potential safety problems and assist co-workers as needed. A safety guidebook is posted on the firm’s Website, with a special section being set for safety training
and information. A safety newsletter is posted every month also.
The success of STARK’s safety efforts is evident. Compared with an industry incident rate of 9.6%, STARK’s rate is less than 1%. Recently, the firm had zero lost
workdays in the year which is extremely unusual. The safety focus of STARK is paying off for the employees in terms of their personal safety, as well as maintaining
low safety costs for the business.
Having been in business for over 50 years STARK’ has experienced highs and lows in organizational performance. In the past decade, the firm has faced a
dramatically changing business environment from competitors. Despite their success in safety, STARK’ was increasingly viewed by customers and analysts of the
industry as lagging in its strategies for service provision.
Even the compensation system at STARK’ was viewed as traditional and paternalistic in nature because it emphasized rewarding employees primarily for their length
of service. Also, most promotions were made internally, which created a more static organizational culture.
Q1. Discuss TWO of the main Human Resources functions inside this organisation and their impact on employees. In your response describe and analyse
responsibilities and tasks of individuals at different levels within the organisation that are likely to impact the safety initiatives at STARK.
Q2. There are a variety of employee types in STARK e.g. department heads, managers, trainees and a variety of support staff, both technical and administrative.
STARK is suffering high employee turnover of their young managers and their clerical trainees in the administrative department. Using the context of the case,
analyse what might be causing the staff turnover. Suggest how these two roles might be re-designed to reduce the employee turnover. Provide supporting
justification, with examples, for the roles you design.
Q3. To improve the retention of staff at STARK, the HR team decided to develop their recruitment practices to find suitable department heads and management
trainees to work at the organisation. Use the case and industry sector to research and explain clearly, the recruitment strategies you would recommend to the HR
department to search for these two types of employees? Evaluate your own recommendations in terms of improving employee retention.
COURSE CODE: BCO213 – COURSE NAME: HUMAN RESOURCES MANAGEMENT Task brief & rubrics
TASK:
• This an INDVIDUAL task which is divided in TWO PARTS
• Respond to ALL questions in written form; i.e. diagrams, images, tables etc. should NOT be included in the text or word count
• Each response in each part carries EQUAL WEIGHT e.g. in Part 2 each response is worth 12%
• Each case-study is fictional
• Include reference sources using the HARVARD protocol
• Submission to Turnitin
Formalities:
• TOTAL Wordcount (Parts 1 & 2) 2000-2500 (approx. 250-312 words per question);
o Part 1: 3 questions (750 – 1000 words); Part 2: 5 questions (1250 – 1500 words); Eight (8) questions in total
• Cover, Table of Contents, References and Appendix are EXCLUDED from the total wordcount.
• Font: Arial 12 pts.
• Line-spacing 1.5 – 2.0
• Text alignment: Justified.
• The in-text citations, reference list and/or the bibliography must be in HARVARD’S style.
Submission Deadlines:
ASSESSMENT PART 1: Submission Deadline 20 June 2021 at 23:59 CEST; Weight: This task is 40% of your total grade for this subject.
ASSESSMENT PART 2: Submission deadline 18 July 2021 at 23:59 CEST; Weight: This task is 60% of your total grade for this subject.
Part 1 assesses the following learning outcomes:
• Outcome 1: Understand the Human Resources function inside the enterprise, describe and analyze responsibilities and tasks.
• Outcome 2: Interpret job analysis and apply job design.
• Outcome 3: Assess strategies for recruitment.
Part 2 assesses the following learning outcomes:
• Outcome 1: Understand the Human Resources function inside the enterprise, describe and analyze responsibilities and tasks.
• Outcome 2: Understand different stages of human resources planning.
• Outcome 3: Assess strategies for selection and training
• Outcome 4: Assess retention strategies: performance management systems, compensation strategies and career development plans.
Rubrics
Exceptional 90-100 Good 80-89 Fair 70-79 Marginal fail 60-69
Knowledge & Understanding
(20%)
Student demonstrates excellent understanding of key concepts and uses vocabulary in an entirely appropriate manner.
Student demonstrates good understanding of the task and mentions some relevant concepts and demonstrates use of the relevant vocabulary.
Student understands the task and provides minimum theory and/or some use of vocabulary.
Student understands the task and attempts to answer the question but does not mention key concepts or uses minimum amount of relevant vocabulary.
Application (30%) Student applies fully relevant knowledge from the topics delivered in class.
Student applies mostly relevant knowledge from the topics delivered in class.
Student applies some relevant knowledge from the topics delivered in class. Misunderstanding may be evident.
Student applies little relevant knowledge from the topics delivered in class. Misunderstands are evident.
Critical Thinking (30%)
Student critically assesses in excellent ways, drawing outstanding conclusions from relevant authors.
Student critically assesses in good ways, drawing conclusions from relevant authors and references.
Student provides some insights but stays on the surface of the topic. References may not be relevant.
Student makes little or non- critical thinking insights, does not quote appropriate authors, and does not provide valid sources.
Communication (20%)
Student communicates their ideas extremely clearly and concisely, respecting word count, grammar and spellcheck
Student communicates their ideas clearly and concisely, respecting word count, grammar and spellcheck
Student communicates their ideas with some clarity and concision. It may be slightly over or under the wordcount limit. Some misspelling errors may be evident.
Student communicates their ideas in a somewhat unclear and unconcise way. Does not reach or does exceed wordcount excessively and misspelling errors are evident.
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