Categories
Writers Solution

You are a secondary officer assigned to a call. You will use the same scenario from Milestone One for practice

Instructions

Using the scenario from Milestones One, Two, and Three, submit a full draft of your incident report. Make sure to include all the elements in the final project document. Be sure the report is complete, concise, clear, and correct, and that it describes the incident and outcomes through the use of information that answers the six essential questions. The instructor will provide feedback in the next module.

In Module Seven, you will complete your final project. This final submission is based on a different scenario and video. Keep in mind that in Module Seven you will only be able to view this video once and that you will have to complete the Field Notes and Incident Report based upon this viewing. Use what you have learned from the milestones to prepare for this final assessment. 

Scenario One: You are the primary officer assigned to complete a report about this incident. Assemble a list of field notes based on your observations and on information that you consider to be necessary for the formulation of your report. Remember you will not be able to ask any questions, but keep in mind the information that you want to make note of. 

Scenario Two: You are a secondary officer assigned to a call. You will use the same scenario from Milestone One for practice. The primary officer is completing the original report and has asked you to take witness statements and complete the supplemental report section of the incident report, which details the information you have learned. 

Also, 100% free of plagiarism and completed on time!

Categories
Writers Solution

To design a comprehensive 15-page (+/- 2 pages) research proposal on a topic of your own choosing(The chosen topic is how childhood trauma affects person as an adult, how it affects their life as well as lives of others around them.) proposal will follow strict guidelines in terms of format and content, including an abstract, specific aims / research questions, a literature review, a detailed research design and description of methods, a cursory idea of results and research products, ethical/legal considerations, and an APA-formatted reference section. Keep in mind that this is a proposal for research; you will not actually be conducting the study. Therefore, feel free to use a design that clearly addressed the issues in which you are interested, irrespective of the level of complexity if implemented in the ‘real world’. For your hypothetical research project, assume that you have adequate level of funding and sufficient time to complete the study. The minimum and maximum word count does NOT INCLUDE your reference list, title page, or any key documents you wish to attach such as a questionnaire / technical appendix.  Title Page  Abstract – 150 Literature Review 1350-1950 Design/Methods 1500-2500 Results/Products 125-250 Ethical/Legal 250 References Min. 10 Overall Presentation  TOTAL 3500-5000. References: All sources included in the Reference section must be cited in the body of the paper and all sources cited in the paper must be included in the Reference section. a. Pagination: The Reference section begins on a new page b. Heading: References (in uppercase and lowercase letters), centered on the page. Do not bold. c. Format: Refer to the APA 6th Edition guide on Canvas or obtain from library VI. Appendices: Common uses of appendices are to present questionnaires, describe complex stimulus materials (e.g., photos or other graphics) or display items such as maps a. Pagination: Each Appendix begins on a separate page b. Heading: If there is only one appendix, then Appendix is centered on the first line. If there are multiple appendices, use Appendix A, Appendix B, etc. Give each Appendix a title, using uppercase and lowercase letters, and center it on the page. Do not bold. Refer to the attached file for clear instructions.

Categories
Writers Solution

Economic crisis in the state of Arizona, home values decreased dramatically and homeowners began walking away from their homes in large numbers

During the most recent economic crisis in the state of Arizona, home values decreased dramatically and homeowners began walking away from their homes in large numbers.  This was largely due to the fact that they owned more on the home than it was worth and in many cases they could no longer afford to make the payments.  Financial institutions foreclosed on large numbers of homes and forced the owners to leave.  As they left their real property homeowners ofter stripped the home of anything valuable they could remove.  Homeowners took appliances, window coverings, light fixtures, ceiling fans, water heaters, rugs and carpets,plumbing fixtures (toilets, sinks, showers, bathtubs etc.) electrical wiring, doors, cabinets and sometimes even windows and outdoor plants from property they no longer owned.

Given the understanding that many of these things qualify as “fixtures” that are attached and should remain with real property (the home), discuss in an original post whether or not you think their decision to remove these items is ethical (or even legal?)  How do you think some of these people justified taking these items?  Do you agree or disagree with that reasoning?  Should the financial institutions have pursued legal action against these people?

Write an original 200+ word post. Always discuss any ethical issues that are involved. Cite any other sources you use when writing your post

Assignment statusSolved by our Writing Team at CapitalEssayWriting.com

Categories
Writers Solution

implementation Report Joan Smith 20/10/18

RIO Name
RIO Logo
RIO No
Student Assessment Tasks
FNSFMB504 Implement complex loan structures

Table of Contents
Table of Contents 2
Assessment Information 3
Assessment Instructions 5
Student Assessment Agreement 6
Assessment Task 1 Cover Sheet 7
Assessment Task 1: Written Questions 8
Assessment Task 1 Instructions 10
Assessment Task 1 Checklist 12
Assessment Task 2 Cover Sheet 13
Assessment Task 2: Loan qualification activities project 14
Assessment Task 2 Instructions 16
Assessment Task 2 Checklist 21

Assessment Information
The assessment tasks for FNSFMB504 Implement complex loan structures are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment Plan
Assessment Task Overview
1. Written questions You must correctly answer all questions.
2. Loan qualification activities project You are required to assist a client to qualify for a residential investment loan. This includes planning the actions that should be undertaken and co-ordinating the process.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s assessment appeals process.
You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with unfairly or have other appropriate grounds for an appeal.

Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical manner. Each should include:
· Course identification code
· Assessment Task number
· Document title (if appropriate)
· Student name
· Date it was created
For example, FNSFMB504 AT2 Implementation Report Joan Smith 20/10/18
Additional Resources
You will be provided with the following resources before you begin Assessment Task 2.
· Client Information
· Fees and Charges
· Implementation Report Template
· Agreement to Proceed Template
· Loan Fees and Charges Template
· House Plans

Assessment Instructions
Each assessment task in this booklet consists of the following: Assessment Task Cover Sheet
This must be filled out, signed and submitted together with your assessment responses.
If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per your RTO’s re-assessment policy.
Depending on the task, this may include
· resubmitting incorrect answers to questions (such as short answer questions and case studies)
· resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
· redoing a role play after being provided with appropriate feedback about your performance
· being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.
Assessment Task Information
This gives you:
· a summary of the assessment task
· information on the resources to be used
· submission requirements
· re-submission opportunities if required
Assessment Task Instructions
These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification number, the task number, your name and the date.
Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation before beginning the assessment task. It will give you a good idea of what your assessor will be looking for when marking your responses.

Student Assessment Agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? El Yes El No
Do you understand the requirements of the assessments for this unit? El Yes El No
Do you agree to the way in which you are being assessed? El Yes El No
Do you have any specific needs that should be considered? El Yes El No
If so, explain these in the space below.
Do you understand your rights to re-assessment? El Yes El No
Do you understand your right to appeal the decisions made in an assessment? El Yes El No
Student name
Student number
Student signature
Date
Assessor name
Assessor signature
Date
Assessment Task 1 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
fl I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
fl I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
fl I have correctly referenced all resources and reference texts throughout these assessment tasks.
Assessor declaration
fl I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
fl My performance in this assessment task has been discussed and explained to me. fl I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Task 1: Written Questions
Task summary
This is an open book test, to be completed in the classroom.
A time limit of 1.5 hours to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
• Access to textbooks/other learning materials • Computer and Microsoft Office
• Access to the internet
Timing
Your assessor will advise you of the due date of this assessment.
Submit
• Answers to all questions
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse – when a question asks you to analyse something, you should do so in in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.
Compare – when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.

Assessment Task 1 Instructions
Provide answers to all of the questions below:
1. Explain the key features of commercial loans.
2. Explain the key features of chattel leases
3. What rights are given by The Native Title Act 1993 to Indigenous Australians who hold native title rights or who have made a native title claim?
4. Identify and explain the key features of heritage issues in mortgage broking.
5. Identify and explain the key features of loans for contaminated sites or properties near noxious industries
6. Explain the implications of borrowing against leased premises.
7. Explain the implications of clients using multiple securities of differing kinds
8. Explain the implications of clients borrowing against rural land
9. Explain the implications of specialised securities such as hotels
10. Identify the forms of security to be taken for the assignment of rental income to the lender
11. Identify the forms of security to be taken for joint and several personal or related company guarantees

FNSFMB504 Implement complex loan structures Student Assessment Tasks
12. Identify forms of security to be taken for multiple mortgages
13. Identify forms of security to be taken for registered company charges
14. Identify forms of security to be taken for second mortgages
15. Identify forms of security to be taken for the involvement of unit or family trusts as either borrowers or guarantors
16. Discuss the document requirements for disclaimers
17. Discuss the document requirements for disclosures
18. Discuss the document requirements for insurance policies
19. If a client comes to a mortgage broker with a prospectus to borrow money to invest, what should the broker’s response be?
20. For what is a Receipt of Deposit receipt required?
21. Give three important features of written advice given to a client by a mortgage broker
22. Outline the key features of relevant legislation including state and territory legislation, charges and taxes
23. Discuss time management techniques and tools to support implementation process.

Assessment Task 1 Checklist
Student’s name:
Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? Completed successfully Comments
Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Question 12
Question 13
Question 14
Question 15
Question 16
Question 17
Question 18
Question 19
Question 20
Question 21
Question 22
Question 23
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date
Assessment Task 2 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
fl I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
fl I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
fl I have correctly referenced all resources and reference texts throughout these assessment tasks.
Assessor declaration
fl I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
fl My performance in this assessment task has been discussed and explained to me. fl I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Task 2: Loan qualification activities project
Task summary
Students are required to assist a client to qualify for a construction loan. This includes planning the actions that should be undertaken and co-ordinating the process.
This assessment is to be completed in the simulated work environment in the RTO.
Required
· Access to textbooks/other learning materials
· Computer with Microsoft Office and internet access
· Client Information
· Fees and Charges
· Implementation Report Template
· Agreement to Proceed Template
· Loan Fees and Charges Template
· House Plans
Timing
Your assessor will advise you of the due date of these submissions.
Submit
· Email with Construction Loan Implementation Report and Agreement to Proceed attached
· Email with signed Agreement to Proceed attached
· Email requesting notification when the Development Application has been approved.
· Email with the House Plans attached
· Email with the House Plans attached
· Email with the following attached:
o Development Application Approval
o House Plans
o Fixed Price Building Contract
· Email summarising the actions that will have to be undertaken next
· Email requesting notification when the settlement has taken place
· Email requesting that the client notifies the building company to begin the first stage of construction.
· Email giving information on loan changes

Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

FNSFMB504 Implement complex loan structures Student Assessment Tasks
Assessment Task 2 Instructions
Carefully read the following:
Cheryl and Anthony Weber are taking out a construction loan, so they can build their new home. They have found the block of land and they’ve had an initial conversation with two different builders. They have never built it is all new to them. They are happy to receive as much support in the process as possible.
They are both busy with their work and have decided that whichever builder they use, they will get assistance from the building company to assist with project management.
The land is going to cost $200 000 and the build will cost $250 000. They have a deposit of $180 000 which is partly from savings and assisted by a non-repayable parental gift.
They are confident they can afford the repayments as they will be only slightly dearer than their current rental costs.
Their loan application for an ANZ Residential Investment Land Loan with Breakfree discounts has been submitted, and they are coming to a meeting with you to look at what happens next.
They already have a plan for the building and have submitted a Development Application to the council.
Complete the following activities:
1. Prepare for the meeting with the clients
To ensure that you are ready to answer all of the clients’ questions, you are required to write a Construction Loan Implementation Report
Start by reviewing the special and complex features of construction loans.
Review the clients’ situation and what implications that will have on the loan’s implementation.
Summarise the implementation actions that are to be carried out. For each action, give an approximate timing.
If any actions require a higher priority that the others, make a note of this. If each action is dependent on the preceding action, then this should be noted.
Establish monitoring procedures that will ensure that implementation timing and priorities are adhered to.
Use the Implementation Report Template to guide your work.
2. Obtain and calculate fees and charges.
Calculate how much the fees and charges are, who they are payable to, what they are for, and a what stage of the process they are due.
Use the Loan Fees and Charges Template to guide your work.

FNSFMB504 Implement complex loan structures Student Assessment Tasks
3. Prepare the agreement to proceed.
Using the Agreement to Proceed Template, prepare the agreement so that the client can sign it at the end of the meeting. Use your Construction Loan Implementation Report to guide this. It should list the actions that the broker will be carrying out for the client.
Print out a copy of the agreement to take to the meeting with you.
4. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and ask for the place, date and time of the meeting with the clients.
Attach your Construction Loan Implementation Report and Agreement to Proceed to the email.
5. Meet with the clients
After introducing yourself, you are required to review the steps involved in building a house with
a construction loan. Confirm that the activities are consistent with the clients’ needs.
Clearly explain the implementation actions that the client will be required to perform. Describe the interdependency of the actions, and how long they can be expected to take. Explain how the timing of the building stages payments maximises the client’s advantage.
Describe how the actions will be monitored and where you will be providing assistance.
Explain the fees and charges as set out in your Loan Fees and Charges document, ensuring that the client understands what is to be paid when.
During the meeting, you are required to demonstrate effective communication skills including:
• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding
Before concluding the meeting, you are required to obtain the clients’ written agreement to the implementation actions. Ask them to sign your Agreement to Proceed.
6. Send an email to the Branch Manager (your assessor).
Morgan Mortgages’ organisational procedures state that a copy of all reports and agreements to proceed should be sent to the Branch Manager for record keeping purposes.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments.
Attach your signed Agreement to Proceed to the email.

FNSFMB504 Implement complex loan structures Student Assessment Tasks
You receive notification from the lender that conditional approval has been given for the loan.
Final approval is dependent on the receipt of a valuer report on the land to be purchased and a fixed price building contract from the building company.
7. Send an email to the clients (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the actions that they are required to undertake. Come back with the DA
8. Send an email to the land valuer (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the actions that they are required to undertake. Attach the House Plans to the email.
9. Send an email to the building company (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the actions that they are required to undertake. Attach the House Plans to the email.
10. Send an email to the lender (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments and ask to be notified when final approval has been given.
Attach the following to the email:
• Approved Development Application
• House Plans
• Fixed Price Building Contract
• Valuation Report

You receive notification from the lender that they have received your submissions and approval has been given for the loan.
11. Send an email to the clients (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
The email text should summarise the actions that will have to be undertaken in the next stage of the project.
12. Send an email to the solicitor (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should give confirmation of the loan approval amount and request that they organise settlement of the land with lender.
You should ask to be contacted when the settlement has taken place.
13. Send an email to the client (your assessor).
When you have received notification of settlement from the solicitor, requesting that the clients notify the building company and request that they begin Stage 1.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

FNSFMB504 Implement complex loan structures Student Assessment Tasks
It is four months later, and the house has been completed. The clients will be moving in over the next weekend.
You receive the following email from the clients Hi Mortgage Broker.
Thank you for all your help during the construction of our investment property. We couldn’t have done it without you.
I have one concern, which I am sure that you can clear up. Now that the house has been built and everyone has been paid their fees, I am not sure that we are paying the lowest possible rate. Can we change our loan over to another one with the same lender now?
Please check that and come back to me with any suggestions. Regards,
Mr. and Mrs. Weber
14. Research whether the client’s loan can be changed.
Use the internet (you may use the chat function on the ANZ website) to determine whether the clients can change their loan to another with lower interest payments.
Then find a loan from the same lender that would have cheaper repayments that the construction loan that they have had until now.
Calculate what those monthly repayments would be and compare this to the repayments that the client has.
15. Send an email to the client (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
The text of the email should give them the information that they have requested

Assessment Task 2 Checklist
Student’s name:
Did the student: Completed successfully Comments
Yes No
Review special or complex features of the clients’ situation that may have implications for the implementation activities?
Prioritise implementation actions if required and give an approximate timing for each action?
Establish monitoring procedures for critical implementation activities timing and dependencies?
Complete internal and external documentation requirements?
During the meeting, confirm that the implementation activities are consistent with the clients’ needs?
During the meeting, explain implementation actions to the client clearly?
During the meeting, obtain the clients’ written agreement to perform the actions?
During the meeting, demonstrate effective communication skills including:
• Speaking clearly and concisely
• Using non-verbal communication to assist with
understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm
understanding
Issue instructions to internal personnel as required?
Implement actions that maximise advantages for the clients?
Identify and brief personnel to implement each action for the construction loan process?
Debrief the client after some actions had been implemented and address any concerns?
Coordinate implementation actions that involve actions by other professionals?
Maintain consultation and monitoring with other professionals where joint implementation action is required?
Check and follow up on lodgement of documentation to ensure that plan timings are met?
Calculate the fees and charges that will apply to the selected loan?
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name

Categories
Writers Solution

CQUniversity Policies

CQUniversity Unit Profile CQUNIVERSITY UNIT PROFILE MRKT20052 Term 3 – 2019 Marketing Management and Digital Communications Save or Print as PDF All details in this unit profile for MRKT20052 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student). The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile. General Information Class and Assessment Overview CQUniversity Policies Previous Student Feedback Unit Learning Outcomes Alignment of Learning Outcomes, Assessment and Graduate Attributes Textbooks and Resources Referencing Style Teaching Contacts Schedule Assessment Tasks 1 Portfolio Assessment Title Portfolio Articles Analysis Task Description For this assessment, each student will be analysing two news articles for tutorial discussion and submission on two separate weeks. Assessment 1A is due in week 4 and Assessment 1B is due in week 6 (refer to the Schedule section and Moodle for information on due dates). This is an individual assessment with a maximum word count of 1000 words for each article analysis (including references). In your write ups, the emphasis should be on identifying the marketing implications of the events or incidents described in the selected articles. List of articles to choose from for both Assessment 1A and Assessment 1B will be provided on the Moodle site for the unit in Assessments folder. For each article analysis prepare a write-up (in .doc or .docx format) of no more than 1000 words for submission via Moodle. The write-up for each article should be presented in the following format (ensure to use these points as sub-headings in your write-up): 1. Concise summary of the key issues illustrated in the article. 2. Explanation of why the issues illustrated in the articles are important. 3. Discussion of implications of these issues from a marketing perspective. 12/3/2019 CQUniversity Unit Profile For each write-up, provide a list of at least 4 academic citations and references plus the reference for the chosen article . Only references used in text should be included in your reference list. The references should consist of published academic and research papers and textbooks in the write-up to support key points. Ensure that your references are relevant to the issues discussed. Referencing should follow the APA style. Each article analysis submission is worth 10% equating to a total of 20% of the mark for the unit. Tutorial class activities in weeks 2 – 3 are designed to assist students in preparing for their week 1A assessment (due on Friday, week 4) and tutorial activity in weeks 4 and 5 for their 1B assessment (due on Monday, week 6). Tutors will take note of the participants in class. Distance/online/flex students will discuss their analysis of articles 1 and 2 in the allocated Moodle discussion forum in weeks 3 and 5, respectively. Academic Misconduct will be monitored to ensure that your submitted work is original and not purchased or copied from other students. Where assessments are found to be similar or purchased, penalties will be applied in accordance with University policy. Late penalties of 5% of the total mark will be deducted for every day late unless you have received an Assessment Extension from the Unit Coordinator. Assessment Due Date Assessment 1A – Portfolio Article 1 Due: 6th December, Friday of week 4 (5PM AEST); Assessment 1B – Portfolio Article 2 Due: 23rd December, Monday of week 6 (5PM AEST) Return Date to Students Results will be released after moderation is completed (expected release to students is 2 weeks after submission excluding public and University holidays time). Weighting 20% Assessment Criteria Both Assessment 1A and 1B are marked usng the same criteria. Summary of key issues (1.5 marks) Explanations of issues’ importance (2 marks) Reflective analysis (4 marks) Writing style (1 mark) Evidence of research (1.5 marks) Assessments will be marked in Feedback Studio. Penalties apply for late submission (5% mark will be deducted from the total mark per day unless an approved extension has been granted). Referencing Style American Psychological Association (APA) Submission Online Submission Instructions Please ensure you submit your work as a word document (.doc or .docx) through relevant assessment submission link in units Moodle page (link for submitting Assessment 1A is located in week 4 folder and for Assessment 1B in week 6 folder) Graduate Attributes Knowledge Communication Cognitive, technical and creative skills

Categories
Writers Solution

Australian Training School trading as Southern Academy of Business and Technology

BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Table of Contents
Table of Contents 2
Assessment Information 3
Assessment Instructions 5
Student Assessment Agreement 6
Assessment Task 1 Cover Sheet 7
Assessment Task 1: Written Questions 8
Assessment Task 1 Instructions 10
Assessment Task 1 Checklist 11
Assessment Task 2 Cover Sheet 12
Assessment Task 2: Leadership project 13
Assessment Task 2 Instructions 15
Assessment Task 2 Checklist 20
Assessment Task 3 Cover Sheet 22
Assessment Task 3: Media release project 23
Assessment Task 3 Instructions 24
Assessment Task 3 Checklist 25
Assessment Task 4 Cover Sheet 26
Assessment Task 4: Work goals and professional development project 27
Assessment Task 4 Instructions 29
Assessment Task 4 Checklist 31
Assessment Task 5 Cover Sheet 32
Assessment Task 5: Ethics project 33
Assessment Task 5 Instructions 35
Assessment Task 5 Checklist 37
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 2 of 37

BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Information
The assessment tasks for BSBMGT605 Provide leadership across the organisation are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment Plan
Assessment Task Overview
1: Written questions You must correctly answer all questions.
2: Leadership project You must prepare and deliver a presentation about Boutique Build’s Strategic Plan for staff and consult with staff on the plan and operational activities. Students must also investigate a workplace issue.
3: Media release You are required to develop a short media release.
4: Work goals and professional development project You must develop work goals for a job role of their choice, develop a professional development plan, as well as participate in and report on a professional development activity.
5: Ethics Project You must investigate an ethics issues, update the organisation’s Code of Ethics and communicate updated Code to staff.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s assessment appeals process.
You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with unfairly or have other appropriate grounds for an appeal.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 3 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical manner. Each should include:
· Course identification code
· Assessment Task number
· Document title (if appropriate)
· Student name
· Date it was created
For example, BSBMGT605 AT2 Fatigue Management Report Joan Smith 20/10/18
Additional Resources
You will be provided with the following resources you begin each Assessment Task.
Assessment Task 2
· Strategic and Operational Plan
· Fatigue Management Report Template
Assessment Task 4
· Professional Development Plan Template.
· Professional Development Report Template
Assessment Task 5
· Code of Ethics
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 4 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Instructions
Each assessment task in this booklet consists of the following: Assessment Task Cover Sheet
This must be filled out, signed and submitted together with your assessment responses.
If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per your RTO’s re-assessment policy.
Depending on the task, this may include
· resubmitting incorrect answers to questions (such as short answer questions and case studies)
· resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
· redoing a role play after being provided with appropriate feedback about your performance
· being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.
Assessment Task Information
This gives you:
· a summary of the assessment task
· information on the resources to be used
· submission requirements
· re-submission opportunities if required
Assessment Task Instructions
These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification number, the task number, your name and the date.
Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation before beginning the assessment task. It will give you a good idea of what your assessor will be looking for when marking your responses.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 5 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Student Assessment Agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? El Yes El No
Do you understand the requirements of the assessments for this unit? El Yes El No
Do you agree to the way in which you are being assessed? El Yes El No
Do you have any specific needs that should be considered? El Yes El No
If so, explain these in the space below.
Do you understand your rights to re-assessment? El Yes El No
Do you understand your right to appeal the decisions made in an assessment? El Yes El No
Student name
Student number
Student signature
Date
Assessor name
Assessor signature
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 6 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 1 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
fl I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
fl I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
fl I have correctly referenced all resources and reference texts throughout these assessment tasks.
Assessor declaration
fl I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
fl My performance in this assessment task has been discussed and explained to me. fl I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 7 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 1: Written Questions
Task summary
This is an open book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
· Access to textbooks/other learning materials
· Computer and Microsoft Office
· Access to the internet
Timing
Your assessor will advise you of the due date of this assessment.
Submit
· Answers to all questions Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 8 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse – when a question asks you to analyse something, you should do so in in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.
Compare – when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or features, and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 9 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 1 Instructions
Provide answers to all of the questions below:
1. Discuss, in one paragraph, the concept of business ethics.
2. Discuss ethical leadership and its importance in supporting organisational values.
3. Discuss three characteristics of an ethical leader.
4. Give, and explain, three benefits of ethical leadership.
5. Discuss four (4) styles of leadership and the impact each of the identified styles on organisational culture.
6. Explain how a charismatic leader can assist in ensuring that a company’s vision is implemented.
7. Discuss at least three strategies that can be used to encourage employee participation in decision-making.
8. Discuss three strategies that a leader can use for building trust and confidence with colleagues.
9. Explain the importance of leadership in ensuring that work health and safety legislation is met.
10. Give five (5) reasons why it is important to follow anti-discrimination law and provide equal opportunity, giving a short explanation of each.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 10 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 1 Checklist
Student’s name:
Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? Satisfactory performance Comments
Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 11 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 2 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
fl I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
fl I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
fl I have correctly referenced all resources and reference texts throughout these assessment tasks.
Assessor declaration
fl I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
fl My performance in this assessment task has been discussed and explained to me. fl I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 12 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 2: Leadership project
Task summary
For this assessment task you are required, in the role of the CEO of Boutique Build Australia, to communicate the company’s mission and objectives through the presentation of the company’s new Strategic Plan to the Senior Management team, as well as consult with staff on the Plan and allocation of operational activities associated with the plan.
Following the meeting you are required to report on decisions made at the meeting and following the meeting, as well as investigate a workplace issue.
This assessment is to be completed in the simulated work environment in the RTO.
Required
· Access to textbooks/other learning materials
· Computer with Microsoft Office and internet access
· Strategic and Operational Plan.
· Fatigue Management Report Template
· Projector for presentation
· Space to conduct a meeting.
· Roleplay participants
Timing
Your assessor will advise you of the due date of these submissions.
Submit
· Emil with PowerPoint presentation attached
· Email with follow up report
· Email with fatigue management report attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 13 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 14 of 37

BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 2 Instructions
Carefully read the following:
Boutique Build Australia was established in 2013. It is a boutique building company based in Sydney that specialises in the design and build of high quality designer homes for the Sydney metropolitan and surrounding areas.
A Strategic Plan has been developed for the company by an external consultant with input from the CEO and senior management. The rationale for the Strategic Plan is to set the direction for the company over the next three years, establish strategic priorities and to describe how these will be achieved and the measures (operational priorities) to achieve them.
A first important stage of implementing the Strategic Plan is to meet with the Senior Management team to plan the operational activities to be implemented to achieve the organisation’s objectives. The preliminary meeting will focus on the objectives for the upcoming year being the expansion of the company into Brisbane and the Sunshine Coast markets as described in the Strategic Plan and to discuss and allocate roles and responsibilities in relation to the expansion.
The Senior Managers who will attending the meeting will be:
· Operations Manager (Bob Sales) Bob has been with the company since its inception. He was a former builder and therefore has an excellent understanding of the industry. His main role is to manage the day to day activities for the business, including setting and reviewing budgets and overseeing procurement.
· Marketing Manager (Jane Smith) Jane has recently joined the company. She is responsible for all aspects of marketing, including marketing planning and marketing implementation. Jane’s strengths are in digital marketing.
· Human Resources Manager (Deborah Terns) Deborah has been with the company for 2 years. She has worked in human resources for 10 years and her previous position was also with a construction company and she therefore has an excellent knowledge of the industry.
· Customer Service Manager (Amar Singh) Amar has recently joined the company to manage the increasing number of sales staff. Amar previously worked with a construction company who expanded into other states and therefore has strengths in understanding how this process works.
Complete the following activities:
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 15 of 37

BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
1. Develop a PowerPoint presentation
The first part of the assessment task requires you to prepare for the meeting with the Senior Management team to discuss the new Strategic Plan and the company’s mission and objectives, as well as provide an opportunity for input and make decisions on operational priorities and activities for the upcoming year. This will also be an opportunity, as set out in the company’s vision, to encourage employees to contribute innovative ideas and improvements, so you should ensure that you research techniques to encourage innovation and ideas for use in the meeting.
In order to prepare for the meeting, you will need to thoroughly review the Strategic and Operational Plan and operational priorities and prepare for a presentation about the new Strategic Plan as part of the meeting.
Your PowerPoint presentation will need to last approximately 15 minutes and use graphics, such as images and tables or graphs to add interest to the presentation, as well as providing a visual representation of data. A further 15 minutes should be allocated to discussion of the operational priorities and activities required to achieve them.
Note that at the meeting your assessor will provide some additional ideas for operational activities which you will need to consider and discuss in accordance with the company’s goals and objectives and the risk management plans identified in the Strategic Plan.
As the staff attending the meeting come from a range of educational backgrounds and familiarity with strategic planning processes, you will need to ensure that your presentation is free of jargon and presented in clear and concise English.
Your presentation should address:
· Meeting aims (scenario information and instructions provided to you).
· The purpose of the Strategic Plan.
· An outline of the organisation’s mission, vision, values and key objectives, as well as strategic priorities as outlined in the Strategic Plan.
· Ensure you build staff commitment by explaining vision and values as a shared vision, which all staff can contribute to.
· A discussion of market characteristics and conditions as described in the Strategic Plan, including the global economy and technological advances, as well as environmental trends in relation to construction.
· A discussion of the company’s strategic objectives operational priorities.
· An outline of key risks identified with regard to the Strategic Plan and at least four examples of how the company intends to manage identified risks.
· A discussion of operational priorities for the year head and activities required.
· Assigning of roles and responsibilities, as well as competencies based on the job role. Review the operational priorities in the Strategic Plan and identify specific operational activities and roles and responsibilities associated with the business expansion. For example, specific marketing activities that will need to occur and actions associated with the setting up of the new display centre. Identify at least ten (10) specific activities, as well as allocation of responsibilities according to the information about staff roles and competencies in the scenario information. This will need to be discussed and confirmed with staff at the meeting.
· Outline of all of the resources that will be in place for the expansion as set out in the Strategic Plan.
· An outline of the expectations of the company with regard to ensuring that the objectives values and standards of the company are adopted in every day interactions with customers,
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 16 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
suppliers and other staff. You will need to review this information in the Strategic Plan and provide specific examples of expected behaviour.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 17 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
2. Write an email to your Operations Manager (your assessor).
The text of the email should be grammatically correct and be written in a respectful and businesslike style.
It should inform your manager that you have completed the presentation, and that you are ready to present it at the meeting.
Attach your presentation to the email.
3. Deliver your presentation and consult with staff at a meeting.
The next part of the assessment requires you to deliver your presentation to the Senior Management team and seek input from staff on the new Strategic Plan, as well as operational activities required to achieve objectives. You will need to be ready to answer questions and discuss ideas. You will also need to encourage innovative ideas as per the techniques you researched in assessment task 1.
Use the PowerPoint presentation you developed to deliver your presentation.
During the presentation, you will be required to demonstrate interpersonal skills and build trust and confidence in your team. To do this you will need to demonstrate
· Your ability to clearly and confidently present information
· Your ability to encouraging questions from staff
· Your ability to use active listening to confirm information and ideas.
· Your flexibility and adaptability to embrace ideas through your positive response to staff suggestions.
· Your ability to be a positive role model to other members of the team.
During the meeting, answer questions and discuss suggestions/ideas offered by staff at the end of the presentation, as this feedback will be used to update the Strategic Plan.
4. Send an email to staff (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
The email text should review the ideas discussed at the meeting, and how these will inform the Strategic Plan where relevant.
Your email should clearly show that all ideas have been considered in decision-making and indicate whether they will be implemented or not. Your rationale for implementing or otherwise should clearly show how decisions have been made based on the risk factors identified in the Strategic Plan.
You must send your email within two days of the meeting.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 18 of 37

· Administration Officer: 152 hours plus lunch breaks of 30 minutes taken.
5. Investigate workplace issues
Your Operations Manager has asked you to investigate this issue, conduct research into fatigue management and then communicate the finding to staff as a first step in addressing this issue.
Develop a short report (at least a page long) for the staff that includes:
· An analysis of the data to show that staff have not been meeting the safe working guidelines.
· Health and safety implications of fatigue including:
o Problems associated with fatigue
o Signs of fatigue
o Risks associated with fatigue and procedures for managing the risk of fatigue.
· Proposed strategies for managing fatigue
To conduct your research, you should identify relevant sources of information on this topic and include the sources of information that you have used in your report.
Use Fatigue Management Report Template to structure your response.
6. Write and email to your Operations Manager (your assessor).
The text of the email should in grammatically correct English, in a style that demonstrates respect.
It should include a short summary of the contents of the attachment.
Attach your fatigue management report to the email.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 19 of 37

BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 2 Checklist
Student’s name:
Did the student: Completed successfully Comments
Yes No
Clearly and correctly communicate the organisation’s vision, values and strategic priorities as set out in the Strategic Plan?
Clearly communicate the relationship between the objectives, values and standards of the company and expectations of staff through their presentation to staff?
Use clear and simple language in the presentation, as well as during presentation, to facilitate staff understanding?
Clearly articulate operational priorities and activities and the roles and responsibilities of all staff to ensure that staff understand, and can achieve, responsibilities?
Demonstrate the ability to ensure that staff are consulted with, and can participate in, decision making?
Allocate roles and responsibilities appropriately according to staff competencies and the operational plan?
Build the commitment of the team?
Include suitable visual images within their PowerPoint presentation to facilitate understanding by all staff?
Build trust, confidence and respect through using effective interpersonal skills including:
· Clear and confident presentation
· Encouraging questions from staff
· Active listening to confirm information and ideas?
Show flexibility and adaptability by demonstrating willingness to embrace ideas raised by the team?
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 20 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
In the second email, report on ideas put forward by staff and external customers as summarised in the meeting feedback, and how decisions that have been made according to feedback provided?
In the second email, report on how decision-making has been informed by risk management strategies?
Send the second email within required timeline?
Demonstrate the ability to investigate a workplace issue promptly and communicate findings to staff including:
· Analyse data to identify whether safe working guidelines are being followed
· Research and reporting on fatigue issues
· Providing recommendations to address the issue
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 21 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 3 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
fl I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
fl I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
fl I have correctly referenced all resources and reference texts throughout these assessment tasks.
Assessor declaration
fl I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
fl My performance in this assessment task has been discussed and explained to me. fl I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 22 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 3: Media release project
Task summary
You are required to develop a short media release about the Boutique Build Australia’s expansion into the Brisbane and Sunshine Coast market.
This assessment is to be completed in the simulated work environment in the RTO.
Required
· Access to textbooks/other learning materials
· Computer with Microsoft Office and internet access
Timing
Your assessor will advise you of the due date of these submissions.
Submit
· Email with media release attached. Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 23 of 37

BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 3 Instructions
Carefully read the following:
You are to develop a short media release about Boutique Build’s expansion into the Brisbane and Sunshine Coast market. The intent of the release is to attract interest in the company and to provide a brief summary of the company and its operations.
You may use information from the Strategic Plan and your presentation in Assessment Task 2 to assist you in writing the content of the media release.
The media release is to be released to the local press in Brisbane and the Sunshine Coast.
Complete the following activities:
1. Develop a media release
Research guidelines for developing engaging media releases and that will promote a positive image.
The media release should be no more than one page (400 words) and should include a date, as well as contact details for future. This will be you as the Director and CEO of the company.
Develop your media release according to your research and to be engaging as possible and to convey a positive impression of the organization.
2. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
The email text should summarise the contents of the attachment and refer to the media release guidelines you used to develop it.
Attach your media release to the email.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 24 of 37

BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 3 Checklist
Student’s name:
Did the student: Completed successfully Comments
Yes No
Develop a media release that positively represents the organisation to the media and community through:
· the use of an effective media release format
· effective written communication style
· use of interesting and key facts?
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 25 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 4 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
fl I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
fl I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
fl I have correctly referenced all resources and reference texts throughout these assessment tasks.
Assessor declaration
fl I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
fl My performance in this assessment task has been discussed and explained to me. fl I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 26 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 4: Work goals and professional development project
Task summary
In this assessment task ,you will be required to research a company and job role that interests you and plan work goals for that job role. You will be required to develop a short report on the company and job role you have identified, as well as work goals for a for this role.
You are also required to develop a professional development plan for the job role you have identified and researched, as well as participate in, and report on one of the professional development opportunities you identified.
This assessment is to be completed in the simulated work environment in the RTO.
Required
· Email with the following attached:
o Work goals and plans report
o Professional development plan
o Professional development report
Timing
Your assessor will advise you of the due date of these submissions.
Submit
No documents need be submitted for these activities, but you will be assessed on your performance during this task.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 27 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 28 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 4 Instructions
Complete the following activities:
1. Develop a work goals and plans report.
Choose a company that you would be interested in working for, as well as a job role within that company. The role you choose should be at a managerial level, such as a Marketing Manager or Human Resources Manager.
Research and access information relating to the company, including the company’s web site and a position description for the role that you are interested in within the company. Your assessor can provide you with assistance in identifying this information if you are having difficulty accessing such information.
Review the company’s web site and the position description for the role you have chosen. For the position that you have identified, consider what your work goals and plans for 12 months would be if you were in that position. Note down at least five work goals for the job role. Your goals must be SMART goals and must address both personal work goals, as well as overall work goals for the roles based on the position requirements
Develop a short report about the business you have identified and the work goals you have identified that includes:
· An overview of the business that you have chosen, including the purpose of the business and where it is located.
· An overview of the company’s goals and objectives as identified from the web site/position descriptions.
· An overview of the position description for the job role you are interested in. Explain why you are interested in the job role and describe the key responsibilities of the job role.
· An outline of the five personal work goals that you have identified for the position, including why these goals are relevant to the company’s goals and objectives, as well as to the job role and how these are suitable goals for a 12-month period.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 29 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
2. Develop a professional development plan for the next 12 months.
Research and review at least four professional development opportunities that would be relevant to the role of you have chosen and that relate to the work goals you have identified in activity one.
Use the Professional Development Plan Template to guide you with your response to this activity.
Assume that the organisation allocates a budget of $1,500 per year per staff member for professional development, so your decisions on professional development opportunities should be based on this. Also identify at least one no cost professional development opportunity that can be completed from a person’s desk at work, for example, participating in a webinar. You will be required to participate in this opportunity and provide a report on it.
Complete the professional development plan with the details of four professional development/networking opportunities that could be attended by someone in this job role over the next 12 months.
You will be required to include a brief description of each professional development opportunity, costs and location and date/s as applicable.
3. Participate in a professional development opportunity
Participate in the professional development opportunity you identified above.
Complete all sections of the Professional Development Report Template.
Each question in the report should be answered in approximately one paragraph.
4. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments.
Attach the following to the email:
· your work goals and plans report
· professional development plan
· professional development report
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 30 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 4 Checklist
Student’s name:
Did the student: Completed successfully Comments
Yes No
Develop work goals for a chosen role?
Identify relevant professional development activities to ensure own continuous improvement?
Plan and document professional development according to budget set?
Participate in, and report on professional development activities?
Develop work goals for a chosen role?
Identify relevant professional development activities to ensure own continuous improvement?
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 31 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 5 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
fl I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
fl I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
fl I have correctly referenced all resources and reference texts throughout these assessment tasks.
Assessor declaration
fl I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
fl My performance in this assessment task has been discussed and explained to me. fl I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 32 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 5: Ethics project
Task summary
For this assessment task, you are required to review the company’s current Code of Ethics, assess practices regarding staff use of frequent flyer points, update the Code of Ethics and advise staff of outcomes.
This assessment is to be completed in the simulated work environment in the RTO.
Required
· Access to textbooks/other learning materials
· Computer and Microsoft Office
· Access to the internet
· Code of Ethics
Timing
Your assessor will advise you of the due date of these submissions.
Submit
· Email with memo attached
· Email with updated Code of Ethics attached.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly, or have other appropriate grounds for an appeal.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 33 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 34 of 37

BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 5 Instructions
Carefully read the following:
It is one year later, and Boutique Build has expanded into the Brisbane and Sunshine Coast market as planned.
As the Operations Manager, you are responsible for a number of staff who travel regularly from Sydney to Brisbane and the Sunshine Coast as part of their role. It has come to your attention recently that several staff members have been accruing frequent flyer points from business travel and using these points for their own personal travel. You are unsure if this is allowed or not and so decide to investigate the situation.
Complete the following activities:
1. Write a memo on use of frequent flyer points and the company’s code of ethics
Review the company’s code of ethics to identify current values and standards and to identify whether it addresses the issues of accruing frequent flyer points.
Identify and review codes of ethics and other documents form at least other three other companies on how they manage the issue of staff use of frequent flyer points.
Your memo should make a recommendation on whether the practice of accumulating frequent flyer points for personal use should be allowed.
2. Send an email to the CEO (your assessor).
The text of the email should be written in grammatically correct English, using a style appropriate between an Operations Manager and their CEO. It should give a short summary of the contents of the attachment.
Attach the memo to the email.
The assessor in the role of CEO will email you their response.
3. Update the Code of Ethics
Write an updated version of the company’s Code of Ethics based on your investigation and the response given to you by your CEO.
4. Send an email to staff (your assessor)
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should include a summary of the company’s position on this issue, as well as clear directions for staff with regard to the use of frequent flyer points
Ensure that you use clear and concise language so that all staff can understand the company’s position.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 35 of 37

BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Attach your code of ethics to the email.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 36 of 37
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 5 Checklist
Student’s name:
Did the student: Completed successfully Comments
Yes No
Investigate and report on ethical issues through a review of the current Code of Ethics and other companies’ practices?
Recommend ethical behaviour in relation to the case study scenario of accumulation of frequent flyer points?
Update the Code of Ethics so that it clearly states the company’s expectation regarding ethics and frequent flyer points?
Encourage ethical behaviour through the sharing of Code of Ethics information with staff and so that they are clear of their responsibilities?
Use clear and concise language in all documents so as to ensure understanding by all staff?
Investigate and report on ethical issues through a review of the current Code of Ethics and other companies’ practices?
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2019 Next Update: 07 May 2020 Page 37 of 37

Categories
Writers Solution

IS/IT for innovation.

Assessment 1: Report
This assessment is for these students only: Gold Coast; Melbourne – Hotel School; Online; SCU Melbourne; SCU Perth; SCU Sydney; Sydney – Hotel School.
Group/ Learning Grading Min Length/ Professional
Assessment individual outcomes indicator Score Weight duration Due accreditation
Report Individual 1, 2, 5 Graded N/A 25% – 05 Dec NA
2019 11:00 PM
Assignment 1

Length: 2,500 words
Weighting: 25%
For this assignment you will have to prepare a paper that critically discusses how organisations apply the strategic use of IS/IT to achieve IS/IT-enabled innovation. Some aspects and issues you may discuss in your paper could include (but are not limited to):
· Discuss at least 4 examples of the use of IS/IT for innovation.
· Highlight some success factors or some lessons learned (i.e., what went wrong?) for your examples.
· Discuss the impacts of internal factors (e.g., organizational, individual, and management factors) and external factors (e.g., market, industry, social, economic, technological and political/policy factors) on the success (or the failure) of IS/IT enabled innovation.

Assessment | 9
· Suggest recommendations and guidelines for helping organizations succeed in their efforts to embark on using IS/IT for innovation with good explanation and discussion.
You should apply relevant knowledge discussed in your unit. You should prepare for this assignment by reviewing the literature (i.e. by using ProQuest 5000 and Science Direct databases at http://www.scu.edu.au/library/index.php/) and searching the World Wide Web (i.e. via Google). You should show evidence that you have read at least 10 references, which must be published after January 2013, in the literature (including references from academic and professional publications) to prepare this assignment. A variety of references are expected including books, refereed journals, case studies, newspapers, magazines and electronic references.
Format for Assignment 1
You will be marked on communication as well as content. This is done to emphasise the importance of aiming for effective communication as well as good content – not only here in a university assignment, but also in your day-to-day work. After all, if you do not commu

nicate and present your ideas well, it is much harder to have your ideas accepted by busy colleagues or executives.
Your assignment should contain:
· Title page
· Table of contents
· Introduction
· Main body of report with suitable headings and subheadings
· Conclusions
· Reference list
· Appendices (if relevant).
References: Harvard Referencing Style is required in this subject. Please visit SCU Library website for information (URL: http://www.scu.edu.au/library/finding_info/citing_info.html). You can also contact SCU librarians for assistance.
Marking criteria for Assignment 1

Categories
Writers Solution

standardize navigation elements and design style

Produce a graphical layout of the web pages from www.fanatics.com listing standardize navigation elements and design style.  Choose an item from www.fanatics.com and follow it from the home page through to completion of purchase on the shopping cart.  Show the layout of each page.  Pages to also include are major category pages, customer service pages, as well as privacy and security pages. (slides 2-16) http://www.authorstream.com/Presentation/nortloff-1436310-week-6-layout-sv/


Note: For this week’s assignment you will give me a look at your webpages as you follow a product to purchase.  So, you will need to show me where the product is posted, everything that the customer will see.  You will need to show the navigational elements, so that I can see the process.  You will want to add some written text explaining what you are doing.  I don’t want you to create a complete site and use that.  You should do a layout before you put a site into action.  I want to see the layout.  I have a couple of examples for you in the Resources links of the week 6 lecture link.

Criteria
Graphical layout
Produced a graphical layout of the web pages in your site listing standardize navigation elements and design style. pts 30.0


Follow through purchase
Chose an item from your web store and followed it from the home page through to completion of purchase on the shopping cart. pts 30.0


Page layouts
Showed the layout of each page including: all major category pages, customer service pages, as well as privacy and security pages.  pts 40.0


See Attchment For  Example of graphical layouts

 

Resources

http://yahoo.com (Links to an external site.)
http://www.apple.com (Links to an external site.)
http://www.amazon.com (Links to an external site.)
http://www.sony.com (Links to an external site.)
http://www.cnn.com (Links to an external site.)
http://www.google.com (Links to an external site.)

Browser Compatibility Testing Tools https://www.keycdn.com/blog/browser-compatibility-testing-tools/  (Links to an external site.)

Bank, Larissa, Create Photoshop Layouts http://www.larabank.com/class/

Categories
Writers Solution

How would the decision process differ for an emotion-driven purchase compared to a more functional purchase?

 a 7 slides power point about (Amazon) focusing   

on any technology of your choice (Cloud computing, Big Data, Mobile 

computing, IoT) and including these topics: 

3.1) Technology options considered if any choice should be made 

3.2) Basis for selection 

4) Strategy 

3.1) Strategic options considered 

3.2) Basis for selection 

5) Metrics for success  

Categories
Writers Solution

Forecasting Sales The Karrie Restaurant is located in Portland Oregon.

 ISDS 361B Term Project: Forecasting Sales The Karrie Restaurant is located in Portland Oregon. The restaurant has just completed its third year of operation. During this time, the owner sought to establish a reputation for the restaurant as a high quality during the establishment that specializes in fresh seafood. The efforts made by the owner and her staff have proven successful, and her restaurant has become one of the best and fastest growing restaurants January 263 282 The owner has concluded that, to plan better for the growth of the restaurant in the future, she needs to develop a system that will enable her to forecast food and beverage sales. Owner has the following data on total food and beverage sales for the 3 years of operation. Food and Beverage Sales for the Karrie Restaurant ($1000) Month First Year Second Year Third Year 242 February 238 March 247 April May June July August September October 148 November 152 December 206 235 110 230 Managerial Report 1. Graph the Time Series and analyze the graph. 2. Analyze the data using the Time Series Models and identify the Best Model. Support your answer. 3. An analysis of the seasonality of the data. Indicate the seasonal indexes for each month, and comment on the high and low seasonal months. Do the seasonal Indexes make intuitive sense? Discuss. 4. Is the Best Model produces in-control forecast errors? Perform the test and discuss the results. 5. Use the Best Model to forecast sales for January of the 4 year. 6. Assume that January sales for the year turned out to be $295,000. What is your forecast error? If this error is large, what can you do to get a more accurate forecast. 7. Include detailed calculations of your analysis and Excel coples in the appendix of your report. 8. Your report should include: • A cover page which clearly shows your name and the project. A short introduction paragraph that gives the background of your study and brief summary of what you have done in the report • A discussion section covering the different analyses you have carried out and comments on the results, A conclusion section that wraps up and give recommendations based on your analyses