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intervention strategies to address Marge’s addiction and you consider potential ethical dilemmas related to the intervention

Apply intervention strategies to address Marge’s addiction and you consider potential ethical dilemmas related to the intervention. 

 Using the Johnson Model, design an intervention as it might have occurred six weeks prior to Marge’s admission into treatment. Include the following:

  • Describe some of the people who might participate in the intervention. Provide a rationale for including these individuals.
  • Describe the qualified professional to guide the process. Explain why this person would be qualified.
  • Explain the preparation process prior to Marge’s intervention.
  • Provide three examples of strategies that participants might take in Marge’s intervention.
  • Describe three potential sanctions that participants might employ if Marge refuses treatment.
  • Explain any ethical dilemmas that might arise from Marge’s intervention.

Please see Guideline attachmen

Project 4: System Development or Application Assurance

Start Here

It is critical that cybersecurity professionals be able to use all applicable systems, tools, and concepts to minimize risks to an organization’s cyberspace and prevent cybersecurity incidents. In this project, you will demonstrate your understanding of how to apply security principles, methods, and tools within the software development life cycle. You will also apply your knowledge of the cybersecurity implications related to procurement and supply chain risk management.

This is the fourth and final project for this course. There are 13 steps in this project. Begin below to review your project scenario.

Transcript

Competencies

Your work will be evaluated using the competencies listed below.

• 1.1: Organize document or presentation clearly in a manner that promotes understanding and meets the requirements of the assignment.

• 1.5: Use sentence structure appropriate to the task, message and audience.

• 2.4: Consider and analyze information in context to the issue or problem.

• 9.4: Software Security Assurance: Demonstrate secure principles, methods, and tools used in the software development life cycle.

• 9.5: Software Security Assurance: Describe the cybersecurity implications related to procurement and supply chain risk management.

Step 1: Assess Software Vulnerabilities

Project 2 outlined the steps involved to produce a final vulnerability and threat assessment, and Project 3 covered risk analysis and mitigation. Those assessments were across the entire enterprise and included numerous elements outside the realm of systems and technology. However, they did uncover opportunities for improvement in the application software processes.

For this step, return to the vulnerability and threat assessment from Project 2 and focus on all areas of application software that were itemized. Give additional thought to uncover software that perhaps did not make the list or were assumed to be secure and simply overlooked.

The assignment is to create a more comprehensive list of application software that could place the enterprise at risk of a breach, loss of data, loss of production, and/or loss of brand confidence.

The assessment should include the application of secure principles, development models such as the maturity model or integrated product and process development (IPPD), software development methods, libraries and toolsets used in the software development life cycle or systems development life cycle.

Use the Software Vulnerability Assessment Template to submit your results for feedback.

Submission for Project 4: Software Vulnerability Assessment

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In the next step, you will review your organization’s software procurement policy.  

Step 2: Review Software Procurement Policy

Upon completion of the software specific vulnerability assessment, conduct a review of the organization’s software procurement policies for software development methods.

Note that there is no submitted assignment for this step. Your review will be used in the submission for the following steps.

When the review is complete, move to the next step, where you will create a table or spreadsheet that lists recommended policies for software procurement that address certain questions or concerns.

Step 3: Create a Software Procurement Policy List

You’ve reviewed the organization’s policies for software development methods. Now it’s time to create a policy list for software procurement. The following are some sample questions to be included in a software procurement policy:

• Does the vendor provide any cybersecurity certifications with the product?

• Does the vendor provide access to the source code for the product? Are there other security issues in source code to be addressed?

• What is the guaranteed frequency of security updates to be provided for the product?

• What is the implementation process for software updates/upgrades?

What are additional questions or concerns that should be included in the procurement process? Create a table or spreadsheet that lists recommended policies to properly address these questions or concerns.

Use the Procurement Policy Template to list the cybersecurity implications related to procurement and supply chain risk management and submit your results for feedback.

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In the next step, you will generate assurances or controls to address each of the policy issues identified here.

Step 4: Document Relevant Software Acceptance Policies

Now that the procurement policies have been identified in the previous step, what assurances or controls should be established as policy that would evaluate the security implications during the software acceptance process? The objective is to provide a one-page overview of security testing that would be included in the acceptance of a vendor’s application.

The next step in this project will document the actual testing and validation. This step is simply to verify the congruence between the procurement process and acceptance process. In other words, do the procurement policies establish the correct cyber security framework for software purchase and do the acceptance policies match?

In considering the security implications of the in the software acceptance phase of the development cycle, use the Software Acceptance Policy Template to document recommended tests and assurances for the procurement policies identified in the previous steps.

Submit your results below for feedback.

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In the next step, you will research software testing and validation.

Step 5: Research Software Testing and Validation Procedures

Based on the software acceptance policies created in the previous step, consider what testing and validation procedures could be used to assure compliance.

Note that there is no submitted assignment for this step. You will submit the final list of recommended testing and validation procedures in the next step.

Step 6: Document Software Testing and Validation Procedures

You’ve completed the research, and it is now time to create testing and validation procedures that follow a specific process to assure compliance. The key to the success of this step is to document exact procedures to be followed by a testing team prior to installation.

At a minimum, the procedures should address the following questions:

• What are potential vulnerabilities inherent in the application platform?

• How well does the vendor document preventive measures built into the application?

• Are there alternative solutions provided by the vendor or in the application in case of a breach?

• What additional safeguards can be added to ensure the security of the software environment?

The testing and validation procedures should address each of these concerns.

The executive team will want to see specific steps for the testing team to follow as the team members complete the tests and assurances you recommended in the previous step.

Document your specific testing and validation recommendations from a cybersecurity policy standpoint in the Test Script Procedures Template and submit for feedback.

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In the next step, you will consider procedures for upgrading software.

Step 7: Review Software Upgrade Procedures

In the last step, you documented testing and validation requirements. In this step, it’s important to review software upgrades. Installation of a software upgrade has similar, yet unique requirements from the previous steps. In most enterprise environments, software updates and upgrades follow a specific change management routine. However, complete reliance on this procedure can lead to unintended oversight of cybersecurity issues. The change management process is generally focused on detecting errors and the auditing and logging of changes in the operational environment after the upgrade has been performed.

From the cyber perspective, this is not enough. As demonstrated in previous steps, significant effort is required to ensure a secure environment, not just an operational one. The question to be answered is “when” should the upgrade be performed during an application or system change. Should it be performed multiple times during the update?

Think through this issue thoroughly and make notes on your thought process. It is important that the risk analysis associated with an application or system change is conducted at the optimal time.

Note that there is no submitted assignment for this step. However, the research and corresponding notes related to this step will be applicable to the final report for Maria and the other executives. When this is complete, move to the next step, where supply chain risks will be considered.

Step 8: Review Supply Chain Risks

Following the previous steps relative to the supply chain and previous projects, it is time to thoroughly review risk within the supply chain.

Like many companies, your organization is dependent on a supply chain, so the software development process must include a supply chain risk management (SCRM) plan to minimize the impact of supply chain-related risks on business operations and the security of the infrastructures and data.

Note that there is no submitted assignment for this step. The identified supply chain risks will be reported in the next step.

Step 9: Document Supply Chain Risks

After review, it’s time to document supply chain risks. This portion of the overall report requires a two- to three-page narrative that addresses the following supply chain concerns:

1. Describe cybersecurity implications related to the procurement process.

2. Provide recommendations that would address these concerns.

3. Include appropriate supply chain risk management practices.

Where appropriate, cite references to support the assertions in the recommendations and conclusion.

Submit your report on supply chain concerns here for feedback.

Submission for Project 4: Supply Chain Cyber Security Risk Report

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Then, move to the next step, in which you will consider how the procedures of acquisition, procurement, and outsourcing line up in the organization.

Step 10: Consider Alignment Issues

Based on the review and recommendations on the supply chain described in the previous step, consider how well the policies and procedures regarding the acquisition, procurement, and outsourcing of software in your organization are aligned.

Outline a strategic approach to getting all the functions in alignment. There is no submission for this step. The alignment recommendations will be submitted in the next step.

Step 11: Develop an Acquisition Alignment Report

Keeping the alignment issues in mind from the previous step, prepare a one-page plan to align acquisition, procurement, and outsourcing of software applications for the enterprise. This should be a strategic approach to getting all the functions in alignment. Start with a request for information, proceed through acquisition, testing, and implementation, and finish with ongoing maintenance of the application.

All the work has been done in the previous steps. This step is designed to “bring it all together” in one easy-to-understand approach. The approach will be used in the final step to complete the supply chain analysis with a mitigation plan as it applies to software acquisition and maintenance.

Submit your one-page plan to align acquisition, procurement, and outsourcing efforts with your organization’s information security goals here for feedback.

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In the next step, you will consolidate all your work thus far.

Step 12: Consolidate Your Work

The acquisition plan alignment is complete. For this exercise, collate all the material presented in the previous steps into a cohesive presentation that describes the entire software risk analysis processes and articulates specific supply chain cybersecurity threats and the technologies and policies that can be used to mitigate them.

You will use your consolidated results in your final project submission in the next step.

Project 4: System Development or Application Assurance

Step 13: Write the Risk Analysis/Supply Chain Threats/Mitigation Report

Management is always interested in solutions, and Maria Sosa and the other executives at your company are no exception. In the case of cybersecurity, there are no absolute solutions to an ever-changing environment. However, there are steps to mitigation that might eliminate or minimize the results of certain vulnerabilities. This final step is to describe the mitigation strategies recommended as a result of all previous steps in the project.

The final report for the executive meeting should be five to seven pages, only one to two of which will have to be written in this step. The remainder is from all the previous steps in the project.

Use the Supply Chain Risk Mitigation Final Report Template to submit your specific testing and validation procedures.

Check Your Evaluation Criteria

Before you submit your assignment, review the competencies below, which your instructor will use to evaluate your work. A good practice would be to use each competency as a self-check to confirm you have incorporated all of them. To view the complete grading rubric, click My Tools, select Assignments from the drop-down menu, and then click the project title.

• 1.1: Organize document or presentation clearly in a manner that promotes understanding and meets the requirements of the assignment.

• 1.5: Use sentence structure appropriate to the task, message and audience.

• 2.4: Consider and analyze information in context to the issue or problem.

• 9.4: Software Security Assurance: Demonstrate secure principles, methods, and tools used in the software development life cycle.

• 9.5: Software Security Assurance: Describe the cybersecurity implications related to procurement and supply chain risk management.

Submission for Project 4: Supply Chain Risk Mitigation Final Report

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How the Courts Address or Respect Our Rights as Citizens

Instructions

This is Part II of the assignment you submitted in Week 6.

Using the case outline (Part I: How the Courts Address or Respect Our Rights as Citizens) you submitted in Week 6, prepare and submit a presentation, which will either be a narrated PowerPoint, a Kaltura Video, or some other format as approved by your instructor. Be sure to verify the presentation format with your instructor before starting work on this assignment.

The presentation Point presentation will need to include:

  • Name the case
  • Discuss the facts of the case
  • Discuss the history of the case (what laws or legal action was taken)
  • Discuss the issues or the facts of the case and legal questions the court must decide
  • Discuss if the court’s decision or holdings was for the plaintiff or for the defendant and what were the reasons for the decision?
  • Discuss the concurring and dissenting opinions from the judge or if a jury trial, the jury.

Important: In this assignment, you are expected to elaborate the points you made in the prior assignment in Week 6. This assignment will be graded on your strength to elaborate and explain the facts of the case and proper use of visual aids, good narration, and presenting to the case and how well you stick to the case. For example, if you are using the PowerPoint, you are also expected to include proper visuals that are relevant to the case. Do not copy-paste the outline into this and call it complete.

This assignment is worth 250 points.

Writing Requirements (APA format)

  • Length: The presentation must be 10-15 slides long if using PowerPoint (excluding cover and reference pages) or 3-5 minute long if using a video presentation.
  • Font should not be smaller than size 16-point  
  • Parenthetical in-text citations included and formatted in APA style  
  • Title/Introduction slide required
  • References slide minimum of 2 scholarly sources in addition to textbook if cited)
  • Use the speaker notes to elaborate on the content on the slides

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strategy to address the antibiotic or pesticide resistance you selected

Post a proposal (at least two paragraphs long) for a strategy to address the antibiotic or pesticide resistance you selected. Your proposal should include the following:

  • A brief description of the resistance
  • A brief explanation of when and how the resistance occurred
  • A description of the impact of the resistance on human health
  • A strategy to address the impact of the resistance, including reasons why this strategy would be useful
  • References to at least two sources outside the Required Resources
  • All references cited in APA format

Additional Information 

You may consider your personal knowledge or experience regarding pesticide or antibiotic resistance. For example, you may be aware of a news story about a troublesome insect that is difficult to control with pesticides. Or, you may be aware of a friend or acquaintance that contracted an infection that did not respond well to antibiotics. You may draw upon your knowledge and experience to narrow your search for a topic for this Assignment.

Conduct additional research, focusing on either pesticide or antibiotic resistance. Choose one particular example of resistance to address in the Discussion. This week’s Optional Resources suggest websites where you could start your search.

Based on what you have learned about resistance and on the information you have gathered during your research, consider strategies that could address the resistance.

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strategy to address the antibiotic or pesticide resistance you selected

Post a proposal (at least two paragraphs long) for a strategy to address the antibiotic or pesticide resistance you selected. Your proposal should include the following:

  • A brief description of the resistance
  • A brief explanation of when and how the resistance occurred
  • A description of the impact of the resistance on human health
  • A strategy to address the impact of the resistance, including reasons why this strategy would be useful
  • References to at least two sources outside the Required Resources
  • All references cited in APA format

Additional Information 

You may consider your personal knowledge or experience regarding pesticide or antibiotic resistance. For example, you may be aware of a news story about a troublesome insect that is difficult to control with pesticides. Or, you may be aware of a friend or acquaintance that contracted an infection that did not respond well to antibiotics. You may draw upon your knowledge and experience to narrow your search for a topic for this Assignment.

Conduct additional research, focusing on either pesticide or antibiotic resistance. Choose one particular example of resistance to address in the Discussion. This week’s Optional Resources suggest websites where you could start your search.

Based on what you have learned about resistance and on the information you have gathered during your research, consider strategies that could address the resistance.

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How the Courts Address or Respect Our Rights as Citizens – Presentation

Assignment: Part II: How the Courts Address or Respect Our Rights as Citizens – Presentation

Start Assignment

Required Resources

Read/review the following resources for this activity:

· Textbook: Chapter 17. Also, Chapter 11 and 12 from Week 6 might still be relevant.

· Lesson

· Minimum of 2 scholarly sources in addition to the textbook.

Instructions

This is Part II of the assignment you submitted in Week 6.

Using the case outline (Part I: How the Courts Address or Respect Our Rights as Citizens) you submitted in Week 6, prepare and submit a presentation, which will either be a narrated PowerPoint, a Kaltura Video, or some other format as approved by your instructor. Be sure to verify the presentation format with your instructor before starting work on this assignment.

The Powerpoint Point presentation will need to include:

· Name the case

· Discuss the facts of the case

· Discuss the history of the case (what laws or legal action was taken)

· Discuss the issues or the facts of the case and legal questions the court must decide

· Discuss if the court’s decision or holdings was for the plaintiff or for the defendant and what were the reasons for the decision?

· Discuss the concurring and dissenting opinions from the judge or if a jury trial, the jury.

Important: In this assignment, you are expected to elaborate the points you made in the prior assignment in Week 6. This assignment will be graded on your strength to elaborate and explain the facts of the case and proper use of visual aids, good narration, and presenting to the case and how well you stick to the case. For example, if you are using the PowerPoint, you are also expected to include proper visuals that are relevant to the case. Do not copy-paste the outline into this and call it complete.

Writing Requirements (APA format)

· Length: The presentation must be 10-15 slides long if using PowerPoint (excluding cover and reference pages) or 3-5 minute long if using a video presentation.

· 1-inch margins

· Double spaced

· 12-point Times New Roman font

· Title page

· References page (minimum of 2 scholarly sources in addition to textbook if cited)

· Use the speaker notes to elaborate on the content on the slides

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Hired by Jessie & Ashton as an HR consultant to address 3 instructional goals (outcomes you want from a training program) and rationale for proposing these goals.

In this case assignment, you are required to consider and apply the content from chapters 6-8 in responding to the latest concerns facing This Makes Scents.

When approaching this case and writing your submission, assume you have been hired by Jessie & Ashton as an HR consultant to address the following business needs. Ensure your submission is organized, written, and presented in a professional manner.
Recommend a training plan to help improve the performance of newly hired sales clerks. Your training plan must identify:

3 instructional goals (outcomes you want from a training program) and rationale for proposing these goals.
Training methods that will help meet the instructional goals (identify at least 2) and rationale for proposing these methods.
Methods for evaluating the effectiveness of your training program (Remember the various levels of evaluation of training) and rationale for proposing these evaluation methods.
Currently, the sales clerks and inventory specialist are only receiving base pay and mandatory benefits. Ashton and Jessie are considering whether they should implement an incentive pay plan for their staff. What pay-for-performance incentive plan(s) would you recommend and why? What considerations would the organization need to take in adopting your proposed plan(s)?

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Identify three legislative areas that your organisation’s development plan may need to address

Unit Details BSBMGT615 Contribute to Organisation development
EtS0NIGT615 Student Assessment V2.0 August 2019
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Assessment Task 3
Practical
Demonstration
Assessment Methods
Assignment
Project
Assessment Task 1
Assessment Task 2
Student Assessment srefer Ins au e…

Student Assessment 1 it%
‘ 4 •-• -‘-.*
Student Instructions
Written Questions
• Candidates are required to complete the following written assessment task. This is an
individual assessment, but you can use notes to assist.
• All questions will need to be answered
correctly to be deemed satisfactory in this task
• Your answers will form part of the evidence gathered for this unit.
• Time allocated: 120 min
Project
• This is an individual assessment, but you are to research end can use notes end to assist.
• The protect is designed to assess your understanding of the unit as well as your underpinning knowledge
• To be deemed Satisfactory in this assessment you need to answer correctly ALL parts of project in your own words, clearly printed, word formatted and typed in English
• Your answers will form part of the evidence gathered for this unit.
• This activity will provide you with an opportunity to demonstrate your knowledge of required skills, knowledge and critical aspects of assessment you have obtained through the completion of this unit.
• Time allocated: 120 min
Practical Demonstrations
• Candidates are required to complete the following practical task. This is an individual assessment, but you can use notes to assist.
• All performance criteria will need to be met to be deemed satisfactory in this task.
• Your answers will form part of the evidence gathered for this unit.
• Time allocated: 60 min
• Submit your assessment by the date set by your assessor
• The length of your answers will be guided by the description in each assessment:
Short answers: 4 typed lines or 50 words
Long answers: 8 typed lines or 100 words
Brief report: 1 typed page or 500 words
Mid Report: 2 typed pages or 1000 words
Long Report: 4 typed pages or 2000 words
Do not plagiarise. Plagiarism is considered cheating. Any answers you provide from the internet or ‘open book’ should acknowledge the source of the information. Clear links or references should be provided. Your assessor can discuss any sources quoted to clarify your understanding.
Also, please refer below for our policy in regards to cheating.
Do not cheat during this assessment. Anyone caught cheating will automatically be excluded
under the Disciplinary Rules and their opportunity for assessment will be subject to the outcome of an Appeal Process or Disciplinary Hearing
Ask your assessor if you do not understand a question. Whist your assessor cannot tell you the answer, he/she may be able to re-word the question for you
Reasonable adjustment: If you require any adjustments to accommodate a need in order to complete this assessment, please talk to your assessor. Arrangements will be put in place to ensure
a fair and flexible approach is undertaken for this assessment. Please note that the range or nature of the adjustment will ensure that the outcomes of the unit are not compromised.
Accommodation for LLN and appeals process is available. Please alert your assessor if you feel this applies to you.
RPL – Recognition of prior learning is available. Please alert your assessor if you feel this applies to you
Re-assessment: If you do not achieve the required standard, you will be given the opportunity to be re-assessed by our Assessor. Arrangements will be made on an individual basis.
Feedback: Your assessor will provide feedback to students after the completion of the assessment. The trainer assessor will ex • lain the a • •eals rocess
BSBMGT615 Student Assessment V2.0 August 2019
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Nr 11′-‘`
Student Assessment
Written Questions Assessment Task 1
• Identify three legislative areas that your organisation’s development plan may need to address. Explain why it is important to address legislative and regulatory context in your development plan.
2. Explain why it is important to incorporate culture into your development plan and outline factors that
can be considered and implemented to support culture change.
3. John Kotter’s eight-step process for leading change includes creating a sense of urgency and
communicating for buy-in. Describe ways to incorporate them into your development plan.
4. Outline at least two methods to ensure effective communication and consultation in your
development program.
Describe how to maximise participation and support from managers and explain why it is important.
6. Identify what technique or strate
team. Explain gy you could employ to manage conflict within your development your choice.
7. What technique or strategy would you apply to evaluate the effectiveness of your development processes?
8. Explain how sensitivity training can be used to change behaviour and improve dynamics.
5.
asamcnis%tuttent Assessment la 0 August 2019
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V Student Assessment
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Project Assessment Task 2
Part A — Project: Contributing to organisation development at BizOps Enterprises
You will demonstrate your skills and knowledge by completing a scenario-based project.
You receive an email from Sean Bamford, Managing Director: Business Operations.
Subject: Development plan for integrating retail outlets with online sales Hello,
At the last senior management meeting there was discussion about changing the structure of the retail operations of BizOps Enterprises.
The key factor behind this is the growing number of consumers who prefer to shop online. Although there is no evidence to indicate this is affecting BizOps retail sales figures at the moment, it is senior management’s view that we should better integrate our physical retail outlets with online sales.
As the Managing Director of Business Operations, you have been delegated the responsibility of overseeing this organisational development plan. You will report directly to senior management, as they will be jointly responsible for approving any plans that are developed.
Please refer to the development plan brief, provided below, for more details of what senior management has in mind. Refer to the ‘Instructions to the candidate’ section for a detailed list of tasks that you will need to complete for
this organisational development plan.
Regards,
Sean Bamford
Managing Director: Business Operations
Purpose
Task overview and context
Development plan brief
The BizOps Enterprises business plan is targeting an annual growth in sales of 15% over the next five years. There are many ways that have been suggested to achieve this growth, but senior management wants to focus on those
strategies that will support growth in the long term, and not just over the next five years.
Our 150 retail outlets are located strategically to ensure that we can offer a premium retail experience to more than 90% of the population. We currently
have an online sales capacity that is managed centrally and serviced through our warehouse facilities and warehouse staff.
The concern that senior management has with this current online and retail sales strategy is that they are not integrated. Here are some examples of the
types of poorly integrated customer service scenarios that exist in the current approach:
Customers will research a product online, then go to a retail outlet to make a purchase. The in-store pricing is usually higher than the online price and sales staff cannot match the price. Consequently, our retail sales staff
– make negative comments about our online sales to customers
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develop the belief that our online business is directly competing with retail outlets’ business
develop low morale because they feel that the future of retail outlet sales is being threatened by online sales and their jobs are at risk.
• Customers who purchase a product online will come to the retail outlet for after-sales support. Although there is a support hotline, the customers prefer to have their problems resolved in person. The retail sales staff are highly experienced in product support, but in instances where a product was purchased online, there is a tendency to reduce and minimise the support that is offered. There have been a number of customer complaints where support has been directly refused and customers have been told they need to access the support hotline.
Retail sales staff have no access to details of sales made through the online system. This leads to a situation where BizOps operations are
segmented and it is difficult to establish a work culture that supports the whole organisation.
Warehouse staff have limited product knowledge and sales expertise. The current online approach is putting greater emphasis on them to develop sales and customer service skills. There are many negative comments coming from warehouse staff. They believe their award conditions should
change, as they are being asked to perform duties outside of their position description.
The proposed integrated approach that senior management is seeking should contain some of the following features:
• Pricing for online and retail outlets is the same.
• Customer sales record systems are integrated between online and retail outlets. Authorised retail sales staff should be able to access records of a customer’s purchase details that were made either online or through a retail outlet. Consequently, retail sales staff providing after-sale support can
record this information and use it to demonstrate achievement of key performance indicators.
• Retail outlet sales staff are integrated into the online sales system by being rostered onto the support hotline.
• Online sales are allocated to the sales budget of the nearest retail outlet.
Retail outlet performance will therefore have online sales as one of its performance indicators.
One overriding factor that senior management wouid like to achieve is the
development of a sales strategy that has a vision for the future and has no distinction between how the sale was made.
They provided an example of this as a major computer corporation that has a physical presence in major retail centres, which purely have an emphasis on product demonstration and support. Sales are made either online or in the store, but the sales vision is that returning customers will have a preference for using the online system. Consequently the online strategy is to market directly through email and social media and to promote products through a
sophisticated website. The online sales experience should exceed the physical retail store sales experience.
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Instructions to the candidate You will need to access and read the following B- izOps Enterprises documents:
• Company business plan
• Organisational charts
See the ‘Resources required’ section for how to access these.
Complete the following tasks. Submit your responses in documents that are appropriate for each task.
1. Access the company business plan and the organisational charts. Using this document and the development plan brief, prepare a draft development plan for senior management to consider. The plan should include details on the following:
a) The development plan’s goals and objectives and possible measures of success
b) Key personnel and their roles in implementing the proposed development plan
c) A list of the stakeholders that need to be consulted, with an outline of what their needs and competing demands may potentially include
d) A stakeholder consultation and communication strategy that outlines what needs to be communicated, who will receive the communication and how it will be communicated
e) Strategies that will be used to gather stakeholder feedback throughout the implementation phase
f) A proposed time line with milestones to achieve full implementation in a 12-month period
g) An outline of resources that will be required to implement the proposed development plan over a 12-month period
h) An outline of possible risks and an assessment of the effects that may exist with the implementation of the development program
i) An evaluation of the proposed development program in terms of the costs, benefits and potential risks
2. While senior management is considering your draft plan, there are several other documents that can be prepared in expectation that the draft
development plan will be approved. Prepare each of the following and collate them into a single document:
a) A process to resolve problems that are raised by key stakeholders —this should also include a recommended process for allowing teams to
develop problem-solving skills so they can actively contribute to the resolution process
b) A process to manage possible conflict that may develop
c) A plan that outlines appropriate steps, corrective actions and interventions for perceived problems that may be encountered through the implementation of the development program
d) A plan to monitor and evaluate the effectiveness of the development program as it is being implemented
The final documents you submit for assessment will be assessed using the project criteria provided.
All project criteria outlined must be covered satisfactorily for Part B to be completed satisfactorily.
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You must complete the project unassisted by the assessor or other personnel,
but may refer to reference material as needed.
The following materials are required for this project to be completed: Business technology, including a computer and Internet access
• BizOps Enterprises documents (these can be accessed by the following web links):
company-business-plan.pdf
http://chilp.it/eb45dfd
organisational-charts.pdf
http://chilp.it/b8c010f
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to:
• relevant legislation and regulation
workplace documentation and resources

• case studies, and where possible, real situations
interaction with others.

Assessors must satisfy NVR/AQTF assessor requirements.
If you are unable to undertake the project assessment as designed, a further
scenario/project may be used as an alternative approach if negotiated with your
assessor.
— —
Resources required
Assessment conditions
Reasonable adjustment
Part B — Project: Contributing to organisation development at work
Purpose
You will demonstrate your skills and knowledge by completing a project in your workplace.
In this project, you are required to develop and maintain a selected
organisational development program that aligns with your workplace’s
organisational goals.
Complete these tasks,
1. Using relevant workplace resources such as your organisation’s business plan or organisational charts, prepare a draft of an organisational
development plan for senior management to consider. The plan should include details on the following:
a) The development plan’s goals and objectives and possible measures of success
b) Key personnel and their roles in implementing the proposed development plan
c) A list of the stakeholders that need to be consulted, with an outline of what their needs and competing demands may potentially include
d) A stakeholder consultation and communication strategy that outlines what
will be communicated
needs to be communicated, who will receive the communication and how it
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Task overview and instructions to the candidate
Student Assessment gr Fri st tu

Resources required
Assessment
conditions
Reasonable
adjustment
e) Strategies that
phase
egies that will be used to gather stakeholder feedback throughout the
A proposed time line with milestones to achieve full implementation
g) Adenvoelliotlpinr:eonftrpelsaonurces that will be required to implement the proposed
h) An outline of possible risks and an assessment of the effects that may exist with the implementation of the development program
i) An evaluationdluaantionppotfetnhteiapl iarropkoased development program in terms of the costs,
2. While senior management is considering your draft plan, there are several other documents that can be prepared in expectation that the draft development plan will be approved. Prepare each of the following and collate them into a single document:
a) A process to resolve problems that are raised by key stakeholders — this should also include a recommended process for allowing teams to develop problem-solving skills so that they can actively contribute to the resolution process
b) A process to manage possible conflict that may develop
c) A plan that outlines appropriate steps, corrective actions and interventions for perceived problems that may be encountered through the implementation of the development program
d) A plan to monitor and evaluate the effectiveness of the development program as it is being implemented
The final documents you submit for assessment will be assessed using the project criteria provided.
All project criteria outlined must be covered satisfactorily for Part C to be completed satisfactorily.
The following materials are required for this project to be completed:
• A workplace or work placement
• Business technology, including a computer and internet access
• Relevant workplace documentation and resources, including: Organisational goals
– Company business plan
Organisational charts
Assessment must be conducted in a safe environment where evidence gathere demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to:
• relevant legislation and regulation
• workplace documentation and resources
• case studies, and where possible, real situations
• interaction with others.
Assessors must satisfy NVR/AQTF assessor requirements.
If you are unable to undertake the project assessment as designed, a further
scenario/project may be used as an alternative approach if negotiated with yot assessor.
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by an assessor -this may be in a workplace or work placement.
The candidate’s work performance will be documented while being observed
Practical Demonstration Task 3
Student Assessment ,
4, 4
The following observation checklist in used to judge and record observations of the candidate Record your observations of the candidate’s performance directly onto the checklist. You may record your observations during and/or after the observation.
The observation checklist has a series of items related to the unit of competency that form the evidence criteria Instructions on how to make an overall judgment of the satisfactory performance of the candidate are provided within the checklist.
The checklist allows you to record that you have had the opportunity to observe the candidate applying these skills and knowledge. All items on the checklist must be observed in order to record a satisfactory performance.
You need to meet the following conditions:
• The necessary materials and resources must be provided to the candidate, and any concerns or questions the candidate has must be clarified or answered before the observation commences.
The period of observation should be over a work period sufficient to observe all the skills outlined in the checklist provided and to ensure that the candidate’s performance is captured in full. This must be negotiated and agreed to by workplace colleagues to minimise interruptions to the everyday activities and functions of the workplace environment, as well as to the observation being undertaken.
• The candidate must complete the observation task unassisted by the observer or other personnel.
Purpose
The following materials are required for this observation to be undertaken:
• A workplace, work placement or simulation scenario
• Business technology and workplace documentation and resources, including a computer and internet access
• Relevant legislation and regulation
• People with whom to interact and collaborate in team development activities
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities
experienced in the management and leadership field of work and include access to:
• relevant legislation and regulation
• workplace documentation and resources
• case studies, and where possible, real situations
• interaction with others.
Assessors must satisfy NVR/AQTF assessor requirements.
If the candidate is unable to undertake the observation with an assessor, the
candidate may consider undertaking Part E — Third-party report as an alternative approach.
Reasonable adjustment
Instructions to the assessor
Resources required
Assessment
conditions