You need to write dozens of business letters, to your colleagues, clients, consultants, or vendors. Think what would happen if you were to make a critical error in your communication that will eventually affect your firm financially. Usingread articles that describe the business costs resulting from unclear instructions. Based on your research and readings, respond to the following questions:
What are the kinds of errors that are commonly committed in a business letter?
What could be the results of such errors? Provide at least three examples.
How would you avoid such errors in the future? Explain in detail.
What would you include in a best practices document for writing a business letter? Explain the dos and don’ts.
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You need to write dozens of business letters, to your colleagues, clients, consultants, or vendors. Think what would happen if you were to make a critical error in your communication that will eventually affect your firm financially. Usingread articles that describe the business costs resulting from unclear instructions. Based on your research and readings, respond to the following questions:
What are the kinds of errors that are commonly committed in a business letter?
What could be the results of such errors? Provide at least three examples.
How would you avoid such errors in the future? Explain in detail.
What would you include in a best practices document for writing a business letter? Explain the dos and don’ts.
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If you have you been involved with a company doing a redesign of business processes, discuss what went right during the redesign and what went wrong from your perspective. Additionally, provide a discussion on what could have been done better to minimize the risk of failure. If you have not yet been involved with a business process redesign, research a company that has recently completed one and discuss what went wrong, what went right, and how the company could have done a better job minimizing the risk of failure.
Your paper should meet the following requirements:
• Be approximately 4-6 pages in length, not including the required cover page and reference page.
• Follow APA7 guidelines. Your paper should include an introduction, a body with fully developed content, and a conclusion.
• Support your answers with the readings from the course and at least two scholarly journal articles to support your positions, claims, and observations, in addition to your textbook. The UC Library is a great place to find resources.
• Be clearly and well-written, concise, and logical, using excellent grammar and style techniques. You are being graded in part on the quality of your writing
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C6HM_Intensive_Your Name_120XXXXX_BSBMGT617_Evan_Date Develop and Implement Business Plan BSBMGT617 Assessment 1 – Project Assessment 2 – Case Study Assessment 3 – Written Test Student Name Student ID Group ID:
CONTENTS ASSESSMENT COVER SHEET 3 Student Agreement: 3 Student Declaration: 3 Due Dates and Submission: 3 Assessment No. 3 Assessment Method 3 Assessment Description 3 Assessment Due Date 3 ASSESSMENT OUTCOME 4 Student Feedback: 5 ASSESSMENT 1 – PROJECT 5 Task 1 Plan your objective 8 Task 2 Undertake planning and research 8 Task 3 Develop a business plan 9 Task 4 Question and answer 10 ASSESSMENT 2 – CASE STUDY 14 ASSESSMENT 3 – WRITTEN TEST 23 Trainer Confirmation: 24
ASSESSMENT COVER SHEET This Assessment Cover Sheet outlines the requirements for assessment submission at Stanley College. Before any assessment/s can be accepted/marked by your trainer, this document must be signed for each unit completed. Unit of Competence: BSBMGT617 – Develop and implement business plan Student Agreement: By signing this Agreement, I confirm that I have read the Assessment Submission Guidelines, as detailed in the Student Handbook (available via www.stanleycollege.edu.au/downloads). In particular: • The work submitted is my own and does not contain another person’s work represented as my own. I understand that academic dishonesty is a breach of the Stanley College Code of Conduct and could lead to cancellation. I understand that I must acknowledge in an appropriate manner all information and sources of assistance used in my assessments. • If my trainer believes that my assessment has been plagiarised, then he/she must collect all evidence and refer the matter to the Course Coordinator and Student Support Officer. • I have followed all submission, presentation and file name guidelines outlined in the submission guidelines. I am aware that if I don’t follow required guidelines, this could result in my assessments being returned unmarked and/or fees being incurred. • I understand that I must not receive undue assistance or the unauthorised help of others in the preparation of my assessment work. • I will not allow other students to access or copy any of my assessment work. • I understand that if I am not satisfied with my assessment result, I have the right to appeal within 30 working days of receiving a result. (The Complaints and Appeals Process is available in the Student Handbook via www.stanleycollege.edu.au/downloads) Student Declaration: I hereby declare that I have read the above statement and that all the materials I submit for assessments are entirely my own and meet all of Stanley College’s assessment requirements. Student Signature: Date: Due Dates and Submission: Please confirm the due dates for all assessments for this unit with your trainer: Assessment No. Assessment Method Assessment Description Assessment Due Date Assessment 1 Project Due Date: Assessment 2 Case Study Due Date: Assessment 3 Written Test Due Date: Assessments must be submitted by the due dates listed on this page, to the following locations: English – Submitted in person to trainer, handwritten. (Some assessments require electronic submission to your trainer) Health (Aged Care) – Submitted in person to trainer, handwritten. (Assessment for BSBITU201 requires electronic submission to your trainer) / Work Based Training portfolio submitted in person to your trainer (paper). Commercial Cookery/Patisserie (Certificate III only) – (cookery@stanleycollege.edu.au ) All assessments and Portfolio submitted electronically / Work Based Training portfolio submitted in person to James St front office (Paper). Commercial Cookery/Patisserie (Certificate IV only) /Hospitality – (hospitality.assessments@stanleycollege.edu.au) All assessments to be submitted electronically. Security – Submitted in person to trainer, handwritten. Business – (management@stanleycollege.edu.au) All assessments to be submitted electronically. Translation and Interpreting – (interpreting.translation@stanleycollege.edu.au) All assessments to be submitted electronically. Early Childhood Education (Certificate III only) – Submitted in person to trainer, handwritten / Work Based Training portfolio submitted in person to your trainer (paper). Early Childhood Education (Diploma only) – (ECE@stanleycollege.edu.au) All assessments to be submitted electronically / Work Based Training portfolio submitted in person to your trainer (paper). Professional Year Program – All assessments are submitted in person (paper) to trainer or Program Manager/Internship portfolio submitted in person to the Program Manager (paper). All submitted assessments file names must include the following details (if electronically submitted): Class_Full name_Student ID_Unit of Competence_Assessment Number_Trainer_Date submitted Example: C4CC01A_Elvis PRESLEY_12000634_BSBDIV501A_Rami_DDMMYYYY ASSESSMENT OUTCOME Assessment One (1): Outcome Satisfactory 0 Not Satisfactory ??0 Resubmission Date: Assessment Two (2): Outcome Satisfactory 0 Not Satisfactory ??0 Resubmission Date: Assessment Three (3): Outcome Satisfactory 0 Not Satisfactory ??0 Resubmission Date: Trainer’s Feedback: Trainer’s Name: Trainer’s Signature: Date: Students please note: Your results will be made available in your Student Portal. Your Trainer will also email you with feedback on your performance, including where gaps are identified. Please ensure you regularly login to your student portal and Stanley College email to check this information. All decisions, including Assessments Outcomes can be appealed. For more information please refer to our Complaints and Appeals Policy (available from Student Services team or via our website). Student Feedback: Please take the time to provide us with any feedback on your experience during the delivery and assessment experience by emailing us directly at feedback@stanleycollege.edu.au Alternatively you can complete the anonymous monthly student feedback survey.
ASSESSMENT 1 – PROJECT This assessment requires you to plan and implement a business plan. To complete the assessments, you will be required to refer to the detailed information covered in the unit Develop and implement a business plan. You are required to do the following: • Complete Tasks 1, 2 and 3. • Plan and develop a written business plan for a hospitality business • Answer all the questions. Task 1 Plan your objective • Choose the goals and objective of your new business and develop a business plan which will contribute to its eventual achievement based on 5 key products (to be used throughout the assessment) • Discuss your business plan topic with your assessor prior to commencing the project. • Here are some examples of what your plan should relate to: • Sales or productivity. • Developing or maintaining customer service excellence. • Increasing market share or developing new markets. • Researching and developing new products or services for introduction into the business or production/manufacturing by the business. • Development of methods of communication with customers. • Business expansion plans • Increasing brand awareness. • Reduction of local and global environmental footprint. • Development or enhancement of employee development and/or support programs. Approval Email
Task 2 Undertake planning and research • Collect evidence of the following development processes as you undertake planning and research for your chosen topic. • Analysis and review of pre-existing strategic, business and operational plans. • Processes used to review market requirements and to profile customer needs and pricing structures, where appropriate to the business. • Processes used to identify resource requirements. • Development of budgets and other financial documents or plans. • Consultation processes with stakeholders. • Processes used to develop performance objectives and measures. • Evidence could be in the form of emails, letters, minutes of meetings, transcripts of telephone conversations, reports from managers, supervisors or specialists within the business, or from external specialist advisers, newspaper and magazine articles, and a bibliography of websites accessed. • Use the report template below to collect the evidence for you project. Use the points above to guide you WHAT TYPE OF EVIDENCE you will need. Evidence Collection Report Template YOUR Evidence Report
Task 3 Develop a business plan • Use the template provided and guide to prepare a written business plan for the hospitality business you have chosen. Delete any sections or sub-sections that do not apply to your plan. • At a minimum, your plan should include the following information: • Description of the business, its products and services. • Goals and objectives of the business plan. • Activities to be completed to achieve the stated goals and objectives. • Marketing activity where it applies to the plan. • Identification of financial, human and physical resources required to implement the plan. • Permit and licensing requirements applicable to the plan. • Performance measurements for evaluating progress and business plan performance. • Productivity and performance targets for key result areas. • Consultation processes to be used during implementation and monitoring of the plan. • Your assessor will use the ‘Business plan template’ and ‘Business plan guide’ on the Australian Government website to help assess your plan. • Insert Your Business Plan Below Business Plan Guide Business Plan Template Your Business Plan (Finalised)
Financial Plan Break Even Point
Task 4 Business Plan Presentation You need to communicate the Business Plan to the Business Stakeholders. Your Task’s are: Part 1 Send an email to the Business Stakeholders briefly outlining the below points: Examples: Your Business Plan Objective Business Environment Analysis (SWOT) Identified financial, human, and physical resource requirements for the business. Activities, interventions, and strategies that will be adopted Roles of responsibilities and key timelines Any other relevant information i.e., legislation etc Explain why the proposed business plan will be a success. The email should be addressed to the STAKEHOLDERS (your assessor) and titled: Your Business Plan Name Stakeholders Meeting Email
Part 2 You are required to prepare and present to all the stakeholders involved (your trainer) power point presentation, comprising of 6 -8 slides. You should ensure you refer to the points you have outlined in the email in Part 1 and be prepared to answer questions. PowerPoint Presentation
BSBMGT617 – Assessor Observation Checklist To be completed by the assessor. Learner’s name: Did the learner successfully demonstrate evidence of their ability to do the following? Assessor comments Completed Yes No Reviewed and evaluated pre-existing strategic, business and operational plans, if available. Yes Analysed and interpreted business vision, mission, values and objectives. Yes Consulted with key stakeholders. Yes Reviewed market requirements for the product or service, profiled customer needs and researched pricing options. Yes Developed performance objectives and measures through consultation with key stakeholders. Yes Identified financial, human and physical resource requirements for the business. Yes Considered any permits or licences that may be required for a new activity. Yes Wrote business plan. Yes Communicated business plan to all relevant parties and ensured understanding of performance requirements and timeframes. Yes Ensured skilled labour is available to implement plan. Yes Tested performance measurement systems and refined, if necessary. Yes Ensured timely reports on all key aspects of the business are available, user-friendly and balanced in terms of financial and non-financial performance. Yes Reported system failures, product failures and variances to the business plan as they occurred. Yes Analysed performance reports against planned objectives. Yes Reviewed performance indicators and refined, if necessary. Yes Reviewed system processes and work methods regularly as part of continuous improvement. Yes Outlined processes for developing business plans. Yes Described performance objectives and measures including key performance indicators. Yes Identified key stakeholders. Yes Analysed and researched business vision, mission, values, objectives, goals, competitors, financial targets, management arrangements, marketing approaches and strategic, business and operational plans. Yes Wrote a business plan which included a description of the business, products and services, financial, physical and human resource requirements, permit and licence requirements, marketing activity, financial indicators, productivity and performance targets for key result areas. Yes Implemented a business plan including ensuring skilled labour is available, and that training is provided where appropriate. Yes Monitored and responded to business performance, including evaluation of performance against key result indicators, including profit and loss, community awareness or branding, environmental impact, governance, quality, sales, triple bottom line and the workforce. Yes Consulted, communicated with and reported to key stakeholders including business partners, financiers, customers, staff and technical advisers. Yes Provided an analysis of the strengths and weaknesses of a business plan. Yes Trainer’s signature Date
Task 5 Question and answer Answer all questions • Respond to the short-answer questions related to your business planning from Task 1 to 3 Q1: How would you communicate the plan’s goals and objectives, performance requirements and timelines to relevant staff? Q2: Choose one method of communication used and describe how you would ensure understanding of the requirements of the business plan to the relevant parties. What techniques would you use? Q3: How would you ensure you have skilled labour available at the appropriate times when implementing the plan? Q4: What steps did you take to analyse performance reports? Briefly outline the process you followed.
Q5: Why is it important to test performance measurement systems prior to implementing the business plan or during the early stages of implementation? Q6: How could you identify and report system and product failures and variances? Q7: Briefly describe the processes you would use to identify the possible changes and modify the performance indicators.
ASSESSMENT 2 – CASE STUDY Implement and monitor a business plan The following questions are based on the scenario that you will have to implement your business plan and that you have to monitor the implementation of your business plan. Q1: What type of reports can help you monitor performance? Q2: Briefly outline what you look for when analysing performance reports. Q3: What’s the main reason for measuring and reporting performance? Q4: How do you know if action is necessary or not? Q5: Where do you obtain key result indicators? What documents do you refer to or where do you look for more information about performance results? Q6: How does monitoring performance help you identify opportunities for improvement? Q7: Give an example of an opportunity could have identified as a result of monitoring in your workplace. Q8: When is it necessary to refine performance indicators? Q9: Think about the characteristics of a weak business plan. Outline some simple tips for ensuring your business plan is successful. Q10: What do you look for when reviewing the business plan? Q11: Why is it important to evaluate pre-existing strategic plans? Q12: What are some of the benefits of reviewing system processes and work methods? Q13: What’s the difference between training, coaching and mentoring? Q14: How can you identify if an employee needs coaching or training? Q15: What are some of the different ways you can provide coaching and training to your staff? Q16: Your profit and loss statement shows 15% lower revenue than expected. Your expenses are the same as budgeted. a) What do you do? b) Please give three specific examples. a) b) Q17: Your brand awareness is `lower than expected. a) What do you do? b) Please give three specific examples. a) b) Q18: Your environmental impact is greater than in your business plan presented. a) What are the possible consequences and what are you doing about it? b) Please give three specific examples each. (Consequences and actions) a) b)
Q19: Your governance report shows a lack of risk management in your organisation. (Principle 7) a) What do you do? Please give three specific examples. b) Where can you find corporate governance guidelines? a) b) Q20: Customers complain about the quality of service delivery. a) What do you do? b) Please give three specific examples. a) b) Q21: Your triple bottom seems not to be considered in your business plan. a) Please explain the concept of triple bottom line and b) give three specific examples in what to do in order to include it. a) b)
ASSESSMENT 3 – WRITTEN TEST YOU WILL HAVE TO SIT A WRITTEN TEST FOR THIS SUBJECT • This assessment is a closed book assessment. The use of mobile phones, laptops and internet is not permitted. • You have a total of 10 minutes reading time plus 90 minutes to answer all questions. • If you are found to be Not Satisfactory, you may be contacted by your trainer, where upon they will request to meet you for a verbal. Otherwise, a re-sit should be organized. • Plagiarism is forbidden and you will be asked to re-sit this assessment and pay resit fee. Trainer Confirmation: Trainers please confirm students pass rate. Trainer Name: Completed Date: Pass Rate Attained (%) 100%
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write an article on Exam Decision Support System and Business Intelligence. It needs to be at least 1250 words.
Since data warehouses are presumed to be fully integrated, this helps in decision-making making processes. The time-variant characteristic of data warehouses means they are capable of maintaining historical data. Therefore, data warehouses not only offer the prevailing status but also detect variations in relations when carrying out comparisons and forecasting, which are essential in decision-making. Time is one of the significant dimensions that are supported by all data warehouses, which enables the analysis of data from various sources in their multiple time points.
One significant characteristic of data warehouses is that once data is entered in the system, the data cannot be changed or updated. however, data warehouses discard obsolete data by accepting new data. Essentially, all the above aspects enable data warehouses to be applications that provide decision support capability because it offers ready access to business information capable of creating business insight. Data warehouses as a repository of data provide processes that enable managers to make the necessary decision in business (Turban, Sharda, Delen & King, 2010).
Natural language processing as a component of text mining in artificial intelligence involves the study of problems associated with understanding natural human language with the aim of converting human language to formal representation easier for computer programs to manipulate. The aim of Natural language processing (NLP) is to shift from syntax-driven text manipulation to a true understanding and processing of natural language that values grammatical and semantic restraints within a given context.
A prominent area where benefits of NLP have been witnessed is in customer relation management, which maximizes customer value through understanding better and effective ways of responding to actual needs as well .as the perceived needs of customers. .
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ASSESSMENT 1 – PROJECT This assessment requires you to plan and implement a business plan. To complete the assessments, you will be required to refer to the detailed information covered in the unit Develop and implement a business plan. You are required to do the following: • Complete Tasks 1, 2 and 3. • Plan and develop a written business plan for a hospitality business • Answer all the questions. Task 1 Plan your objective • Choose the goals and objective of your new business and develop a business plan which will contribute to its eventual achievement based on 5 key products (to be used throughout the assessment) • Discuss your business plan topic with your assessor prior to commencing the project. • Here are some examples of what your plan should relate to: • Sales or productivity. • Developing or maintaining customer service excellence. • Increasing market share or developing new markets. • Researching and developing new products or services for introduction into the business or production/manufacturing by the business. • Development of methods of communication with customers. • Business expansion plans • Increasing brand awareness. • Reduction of local and global environmental footprint. • Development or enhancement of employee development and/or support programs. Approval Email
Task 2 Undertake planning and research • Collect evidence of the following development processes as you undertake planning and research for your chosen topic. • Analysis and review of pre-existing strategic, business and operational plans. • Processes used to review market requirements and to profile customer needs and pricing structures, where appropriate to the business. • Processes used to identify resource requirements. • Development of budgets and other financial documents or plans. • Consultation processes with stakeholders. • Processes used to develop performance objectives and measures. • Evidence could be in the form of emails, letters, minutes of meetings, transcripts of telephone conversations, reports from managers, supervisors or specialists within the business, or from external specialist advisers, newspaper and magazine articles, and a bibliography of websites accessed. • Use the report template below to collect the evidence for you project. Use the points above to guide you WHAT TYPE OF EVIDENCE you will need. Evidence Collection Report Template YOUR Evidence Report
Task 3 Develop a business plan • Use the template provided and guide to prepare a written business plan for the hospitality business you have chosen. Delete any sections or sub-sections that do not apply to your plan. • At a minimum, your plan should include the following information: • Description of the business, its products and services. • Goals and objectives of the business plan. • Activities to be completed to achieve the stated goals and objectives. • Marketing activity where it applies to the plan. • Identification of financial, human and physical resources required to implement the plan. • Permit and licensing requirements applicable to the plan. • Performance measurements for evaluating progress and business plan performance. • Productivity and performance targets for key result areas. • Consultation processes to be used during implementation and monitoring of the plan. • Your assessor will use the ‘Business plan template’ and ‘Business plan guide’ on the Australian Government website to help assess your plan. • Insert Your Business Plan Below Business Plan Guide Business Plan Template Your Business Plan (Finalised)
Financial Plan Break Even Point
Task 4 Business Plan Presentation You need to communicate the Business Plan to the Business Stakeholders. Your Task’s are: Part 1 Send an email to the Business Stakeholders briefly outlining the below points: Examples: Your Business Plan Objective Business Environment Analysis (SWOT) Identified financial, human, and physical resource requirements for the business. Activities, interventions, and strategies that will be adopted Roles of responsibilities and key timelines Any other relevant information i.e., legislation etc Explain why the proposed business plan will be a success. The email should be addressed to the STAKEHOLDERS (your assessor) and titled: Your Business Plan Name Stakeholders Meeting Email
Part 2 You are required to prepare and present to all the stakeholders involved (your trainer) power point presentation, comprising of 6 -8 slides. You should ensure you refer to the points you have outlined in the email in Part 1 and be prepared to answer questions. PowerPoint Presentation
BSBMGT617 – Assessor Observation Checklist To be completed by the assessor. Learner’s name: Did the learner successfully demonstrate evidence of their ability to do the following? Assessor comments Completed Yes No Reviewed and evaluated pre-existing strategic, business and operational plans, if available. Yes Analysed and interpreted business vision, mission, values and objectives. Yes Consulted with key stakeholders. Yes Reviewed market requirements for the product or service, profiled customer needs and researched pricing options. Yes Developed performance objectives and measures through consultation with key stakeholders. Yes Identified financial, human and physical resource requirements for the business. Yes Considered any permits or licences that may be required for a new activity. Yes Wrote business plan. Yes Communicated business plan to all relevant parties and ensured understanding of performance requirements and timeframes. Yes Ensured skilled labour is available to implement plan. Yes Tested performance measurement systems and refined, if necessary. Yes Ensured timely reports on all key aspects of the business are available, user-friendly and balanced in terms of financial and non-financial performance. Yes Reported system failures, product failures and variances to the business plan as they occurred. Yes Analysed performance reports against planned objectives. Yes Reviewed performance indicators and refined, if necessary. Yes Reviewed system processes and work methods regularly as part of continuous improvement. Yes Outlined processes for developing business plans. Yes Described performance objectives and measures including key performance indicators. Yes Identified key stakeholders. Yes Analysed and researched business vision, mission, values, objectives, goals, competitors, financial targets, management arrangements, marketing approaches and strategic, business and operational plans. Yes Wrote a business plan which included a description of the business, products and services, financial, physical and human resource requirements, permit and licence requirements, marketing activity, financial indicators, productivity and performance targets for key result areas. Yes Implemented a business plan including ensuring skilled labour is available, and that training is provided where appropriate. Yes Monitored and responded to business performance, including evaluation of performance against key result indicators, including profit and loss, community awareness or branding, environmental impact, governance, quality, sales, triple bottom line and the workforce. Yes Consulted, communicated with and reported to key stakeholders including business partners, financiers, customers, staff and technical advisers. Yes Provided an analysis of the strengths and weaknesses of a business plan. Yes Trainer’s signature Date
Task 5 Question and answer Answer all questions • Respond to the short-answer questions related to your business planning from Task 1 to 3 Q1: How would you communicate the plan’s goals and objectives, performance requirements and timelines to relevant staff? Q2: Choose one method of communication used and describe how you would ensure understanding of the requirements of the business plan to the relevant parties. What techniques would you use? Q3: How would you ensure you have skilled labour available at the appropriate times when implementing the plan? Q4: What steps did you take to analyse performance reports? Briefly outline the process you followed.
Q5: Why is it important to test performance measurement systems prior to implementing the business plan or during the early stages of implementation? Q6: How could you identify and report system and product failures and variances? Q7: Briefly describe the processes you would use to identify the possible changes and modify the performance indicators.
ASSESSMENT 2 – CASE STUDY Implement and monitor a business plan The following questions are based on the scenario that you will have to implement your business plan and that you have to monitor the implementation of your business plan. Q1: What type of reports can help you monitor performance? Q2: Briefly outline what you look for when analysing performance reports. Q3: What’s the main reason for measuring and reporting performance? Q4: How do you know if action is necessary or not? Q5: Where do you obtain key result indicators? What documents do you refer to or where do you look for more information about performance results? Q6: How does monitoring performance help you identify opportunities for improvement? Q7: Give an example of an opportunity could have identified as a result of monitoring in your workplace. Q8: When is it necessary to refine performance indicators? Q9: Think about the characteristics of a weak business plan. Outline some simple tips for ensuring your business plan is successful. Q10: What do you look for when reviewing the business plan? Q11: Why is it important to evaluate pre-existing strategic plans? Q12: What are some of the benefits of reviewing system processes and work methods? Q13: What’s the difference between training, coaching and mentoring? Q14: How can you identify if an employee needs coaching or training? Q15: What are some of the different ways you can provide coaching and training to your staff? Q16: Your profit and loss statement shows 15% lower revenue than expected. Your expenses are the same as budgeted. a) What do you do? b) Please give three specific examples. a) b) Q17: Your brand awareness is `lower than expected. a) What do you do? b) Please give three specific examples. a) b) Q18: Your environmental impact is greater than in your business plan presented. a) What are the possible consequences and what are you doing about it? b) Please give three specific examples each. (Consequences and actions) a) b)
Q19: Your governance report shows a lack of risk management in your organisation. (Principle 7) a) What do you do? Please give three specific examples. b) Where can you find corporate governance guidelines? a) b) Q20: Customers complain about the quality of service delivery. a) What do you do? b) Please give three specific examples. a) b) Q21: Your triple bottom seems not to be considered in your business plan. a) Please explain the concept of triple bottom line and b) give three specific examples in what to do in order to include it. a) b)
ASSESSMENT 3 – WRITTEN TEST YOU WILL HAVE TO SIT A WRITTEN TEST FOR THIS SUBJECT • This assessment is a closed book assessment. The use of mobile phones, laptops and internet is not permitted. • You have a total of 10 minutes reading time plus 90 minutes to answer all questions. • If you are found to be Not Satisfactory, you may be contacted by your trainer, where upon they will request to meet you for a verbal. Otherwise, a re-sit should be organized. • Plagiarism is forbidden and you will be asked to re-sit this assessment and pay resit fee. Trainer Confirmation: Trainers please confirm students pass rate. Trainer Name: Completed Date: Pass Rate Attained (%) 100%
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Create a 9 pages page paper that discusses value of creating a business plans.
The analysis of the present and being prepared for the future is the essence of planning. Planning is a continuous and pervasive activity that is essential for the success of an organization. Another aspect to be noted from the definition is that planning is assuming about the future and making the necessary arrangements to move towards the goals of the organization.
It can also be comprehended from these statements that planning is the base upon which the other managerial operations are carried out in an organization. It is a cyclical process in an organization. Planning first, based on planning organize people and coordinate them. Ultimately the performance of the organization is compared with the plans made initially and based on the results the making of plans starts again. If this cycle is carefully carried out in an organization, objectives can be achieved easily. But it is not as simple as mentioned here. There are a lot of factors that influence the planning process. For a small business, the need for planning and the importance of planning will be more crucial because of the scale of operations. For a small business, organization planning is crucial to survive and to grow in the competitive environment. .
Value Of Creating Business Plans
For a small business, there are so many reasons which make a business plan very valuable for its survival and growth. The primary reason is that the plans can help us to perceive opportunities. Awareness of the opportunities is not strictly a planning process. But, the awareness of the opportunities is essential for making plans. When there is a mechanism for efficient planning in an organization, it includes a collection of information from market intelligence sources. When the organization is effective in planning it will be on the constant lookout for information about new opportunities. Both the factors are reciprocative in nature. When there is good planning the organization is receptive to the opportunities in the environment. When it is receptive to the opportunities created by the changes in the external environment, there is room for more planning and implementation. Thus, planning makes the organization to be on track towards the achievement of its strategic goals
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Read the Gail Industries Case Study. You will use details from it throughout all 6 weeks of this course.
Imagine you are the IT manager for Gail Industries and you are meeting with a new business analyst team at the Smallville customer site. The project sponsor has asked you to spend time with the business analyst team to gather details to meet IT audit requirements to determine whether IT services meet the organization’s objectives.
Prepare a 12- to 16-slide media-rich presentation with speaker notes for a business briefing for your Smallville client about IT audit objectives, risk assessment, and what help you may need from them to complete this task. In your presentation:
Describe at least 2 reasons that it is important to conduct periodic reviews of information systems (IS) to determine whether they continue to meet the organization’s objectives.
Discuss the importance of the organization’s policies and practices as they relate to IS and IT infrastructure.
List at least 2 organization policies and associate them with an example of an IT or cybersecurity operation or procedure.
Identify strategic and operational objectives audit planning.
Ensure you are preparing for a systems audit, not a financial audit. Frame your analysis around the systems, not the accounting or finance aspects directly.
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Your assignment submission should be 150-200 words in length. It should contain proper grammar, be free of spelling errors, and reflect critical thinking.
Question 1. 150-200 words in length
What does International Business mean to you and what is the impact International Business has on you. Think about any recent events and how our Global Economy has affected you.
Question 2150-200 words in length
Where do you see culture and ethics playing a part in your interaction with other people each day? Culture and ethics have a large impact on who we are and how we interface with other people in our business lives each day. If you can give examples of you experiences.
Question 3150-200 words in length
Discuss the roll money plays in your daily business transaction. In today’s market, how do you see money playing a positive and negative role on business?
Question 4150-200 words in length
How do you see the current trade policies enacted and followed by the United States affecting this countries’ ability to be competitive in the world marketplace?
Question 5150-200 words in length
How well does Fontbonne University use Strategic Management to further its business and how could it improve their use of Strategic Management processes?
Question 6150-200 words in length
How much effect does the design of the organization have on the employee’s behavior in the workplace? Which is more important, a manager or a leader, in the way the employees react?
Question 7150-200 words in length
Discuss the different methods for gathering information pertaining to the implementation of a new product or service and how do you think it would be different if you were in Italy or another European country? Secondly, discuss your thoughts pertaining to transportation and other logistic components that take place to get a product from the manufacture to the consumer. What component do you believe would be the most difficult to manage and why?
Question 8150-200 words in length
you see yourself accepting an overseas assignment for a company and explain why or why not you would accept?
Part 2
Your assignment submission should be at least two to three paragraphs. It should contain proper grammar, be free of spelling errors, and reflect critical thinking.
Question 1. least two to three paragraphs
Binding Arbitration-Does it have value?
It is common in the business environment today, for contracts to contain binding arbitration clauses. You will read about this area of the law in the Alternative Dispute Resolution section of Chapter 3. In short, however, courts will often honor a binding arbitration provision and compel arbitration.
Arbitration is different from a court hearing in many ways. Among other differences, you do not have a jury in arbitration. You do not usually have the rules of evidence, discovery and procedure. You do not usually have a right to an appeal. Worst of all, the arbitration forum is usually selected by the other side and may lack basic fairness.
Assume for this Discussion Board, that Susan Wainwright has worked for Big Company for three years as an administrative assistant to a vice president. As a result of her rejecting her boss’ attentions, she was first demoted, then left without assignments, and finally fired. She makes an EEOC complaint and files suit in Federal Court. The employer moves to compel binding arbitration. If the employer is successful, Susan will lose the right to a jury trial, discovery, rules of evidence, rules of civil procedure, right to an appeal and will be in a forum provided for in the employment contract. That forum is rumored to be unfair to employees.
In this Discussion Board, draw on your own experiences, the readings in the book and your personal opinions. Discuss whether the court should grant the employer’s motion to compel binding arbitration
Question 2150-200 words in length
Employment contracts can often contain a number of restrictive agreements, such as confidentiality agreements, work-for-hire agreements relating to copyrights, and especially, covenants-not-to-compete. In states like Missouri, covenants-not-to compete are valid and will be enforced by the courts through temporary restraining orders, preliminary injunctions and permanent injunctions. Violations of these injunctions can result in substantial money sanctions and even imprisonment. Also, in a state like Missouri, employment is usually at-will. This permits the employer to terminate any worker at any time and for no reason.
Ms. Liam Sandof came to work for BuyherePayhere Carpets in St. Louis as their sales manager two months ago. Prior to coming to BuyherePayhere, Liam had worked for twenty-three years in St. Louis in the carpet sales industry and was making $200,000 a year.She signed a covenant-not-to-compete with BuyherePayhere, in which she acknowledged that she was an employee-at-will and in which she promised not to compete in the carpet sales and service industry within 100 mile of the St. Louis Arch for four years after either she quit or was fired. After two months BuyherePayhere decides they don’t like Liam and they fire her. They advise her that she is bound by the covenant-not-to-compete and will be immediately sued if she tries to go back to her old job or tries to sell carpet in the St. Louis area before four years is up. Carpet sales is the only trade Liam knows. She is the sole support of her six children and disabled mother.
Task: Discuss the fairness of covenants-not-to-compete agreements from both the employer and employee viewpoints.
Question 3150-200 words in length
A guarantee must be in writing to be enforceable. Just signing a contract does not bind you to anything unless you are named in the contract and agree to do something.
Oak Allen is a college student who wants to rent a house for his junior year. He negotiates with the landlord, Gaby Santos, and they reach an oral agreement whereby Oak will rent the house for one year, starting next month. This is the kind of a contract that must be in writing to be enforceable since it cannot be performed within one year. Oak and the landlord sign the contract. Oak is named as the tenant and Gaby is named as the Landlord. The day Oak is to move in, his father, Terry Allen, drops him off with Oak’s stuff. The landlord sees Terry and gets him to sign on the last page of the lease. Terry is not named in the lease and doesn’t do anything except sign his name on the last page of the lease. During the course of the lease, Oak trashes the place and causes the property to be seized by the police when pot is discovered. The landlord, Gaby, is at her wits end when she discovers, that Oak has no insurance and no money. Gaby, after talking with her attorney, discovers that Gaby can only sue Terry Allen for what he promised to do in the lease. As it turns out, although Terry Allen signed the lease, he is not mentioned in the lease, promised nothing and has broken no promises.
Task: Discuss from both the landlord’s view and Terry Allen’s view whether it is fair for Terry Allen to avoid liability on this technicality.
Question 4150-200 words in length
Pay special attention to Contracts involving Carriers on pages 465 and 467.Under the transfer of title and risk of loss rules, the parties may decide when title transfers and risk of loss transfers. Terms, such as FOB Seller’s place of business and FAS Buyer’s dock, are common provisions.If the parties don’t state in the contract when transfers occur, then the gap-filler rules under the UCC apply.
The assumption under the UCC is that the parties intend a shipment contract. Under this approach, title and risk of loss transfers to the buyer when the common carrier takes possession of the goods. Goods damaged in transit, unless other terms are agreed to, are the Buyer’s problem. Also, common carriers are strictly liable for damage to goods in their possession. Unless additional insurance was taken out, common carriers are only liable to the extent of their published tariffs.Patricia Richards lives in Marshall, VA. and orders an expensive computer from BuyherePayhere Computers. There are no fancy delivery terms, except that the website mentions that BuyherePayhere will send the computer to the customer.
The computer is given by William W. Williams, the BuyherePayhere shipping clerk in Royal, MO. to ExFed Delivery, which is a common carrier. ExFed loses the computer somewhere on its way to Virginia. When the computer eventually shows up, it is found to be smashed to smithereens. ExFed apologies and pays the full amount disclosed on its tariff ($5). No additional insurance was taken out. Patricia is a renter and has no insurance on the computer.Patricia owes, with interest, $3,756.17 to BuyherePayhere for the computer.
Task: Discuss the fairness of the UCC transfer of title and risk of loss rules from both the buyer and the seller viewpoints.
Question 5150-200 words in length
Rosemary Kelzer is a 84 year old woman who has owned a novelty store near Branson, MO. for thirty years. She sells seashells with Little Hoppy the Mule’s profile on it, hillbilly gag-gifts, postcards, saltwater taffy, and 5,000 other items. Her business is in the crowed old part of town near the White River steamboat landing. Ever since the big boom in town from the Vegas-style shows, her business has gone well, but she gets a lot of tourists who lets their kids run wild. While their mom’s and dad’s are deciding which velvet picture of mules playing poker they want to buy, their kids run through the place grabbing stuff and taking off without paying.
Task: Discuss Rosemary’s rights and liabilities in stopping the little scamps who try to grab stuff and run out of her store.
1. Assume in this case that the Common Law (as given in your text book ) applies.
2.Then assume that the following law applies. Section 537.125 Shoplifting: Any merchant, his agent or employee, who has reasonable grounds or probable cause to believe that a person has committed or is committing a wrongful taking of merchandise or money from a mercantile establishment, may detain such person in a reasonable manner and for a reasonable length of time for the purpose of investigating whether there has been a wrongful taking of such merchandise or money. Any such reasonable detention shall not constitute an unlawful arrest or detention, nor shall it render the merchant, his agent or employee, criminally or civilly liable to the person so detained.
Question 6 150-200 words in length
A key purpose of incorporation is to create limited liability. For example, if a person wants to sell candles and, after creating a corporation for this purpose, signs a lease, that person is not personally liable for the payment obligation.
Joe Moon is a fabulously wealthy homebuilder and developer. Nearly every day there are articles in the paper about his exciting adventure trips, his charitable donations and his stable of tree climbing hunting dogs. He has two jets, houses all over the county and owns many businesses.You decide to use him to model your house. You sign a contract with Joe Moon Architects, Inc. for the design; Joe Moon Builders, Inc. for the construction; and Joe Moon Title Company, Inc. for the escrow agent and you borrow the money from Joe Moon Finance, Inc.
Joe Moon owns 100% of these companies, he signs the contracts as president of each of these companies. The design turns out to be awful. It violates all the known building codes and construction standards.The construction is worse. There are holes in the ceilings and walls. The wrong materials were used. On the day after the closing, the house collapses. It turns out that the escrow agent stole all the money and did not pay Joe Moon Construction, Inc. Now, even though the house has collapsed and the money is gone, Joe Moon Finance, Inc. says you still owe the full amount.In checking, you discover that each of these companies are separate legal entities, that you can’t sue Joe Moon for any of this. It turns out that you still owe Joe Moon Finance, Inc. the full amount of the loan.
Task: Discuss the fairness of the use of limited liability by corporations from both the business owner and the consumer points of view.
Question 7150-200 words in length
When we studied the U.S. Constitution, we learned that the Federal Government has only limited enumerated powers. For example, the Federal Government can regulate interstate commerce. The Federal Government is further limited through the Bill of Rights. These rights include freedom of speech, right of free assembly, freedom from unreasonable search and seizure, right to a jury trial, right to an attorney and other express protections.
The NDAA (National Defense Authorization Act) signed into law early in 2012 appears to authorize the military to detain U.S. citizens indefinitely without trial, without charges, without an attorney and without access to court review. It permits summary searches and seizures. It might even permit citizens to be assassinated. Supposedly, it recognizes that the United States is now a battlefield. Research “NDAA and indefinite detention” on the Internet. Read and consider the protections of the 1st, 2nd, 3rd, 4th, 5th, 6th, 7th and 8th Amendments to the U.S. Constitution. (These are in the appendix to our text book).
Pretend someone near and dear to you has attended a political rally and has been indefinitely detained by the Federal government. Consider whether the NDAA and the U.S. Constitution/Bill of Rights are in conflict, and which should control. You must consider both sides of the issue fairly.
Question 8150-200 words in length
Drawing on your life experiences, discuss with each other how you can use what you have learned in this course in your private and business lives
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Collaboration is a working model that applies to all levels of everyday life. Collaborative communities are becoming obvious in the business world due to the introduction of service-oriented architectures. The architectures enable companies to leave behind tightly coupled systems and accept loosely coupled systems with components furnished by partners. Do you believe collaborative communities are advantageous to a company’s business model? Why? Reinforce your answer by providing examples.
Submission Details:
Post your response to theDiscussion Areabythe due date assigned.
Respond to at least two posts by the end of the week.
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Customer satisfaction. Customer satisfaction. We have an outstanding customer care team that is always ready and willing to listen to you, collect your instructions and make sure that your custom writing needs are satisfied
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