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Role play activity Dealing with Difficult Guests and Problem Solving.

1. Pick one interaction from role play activity Dealing with Difficult Guests and Problem Solving. Tell us your solution using the script to describe it. List any other recommendations that you can think of and any that your classmates suggested that you came up with as a group.

2. Tell us the importance of understanding how to deal with difficult guests and learning how to solve problems will be beneficial to you going forward for your future careers. 

Submission: Reflections will be one page (250 words) in APA standard format with title page, double-spaced in 12 point font.

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Evaluate a company’s recent (within the last year) actions dealing with risk and uncertainty.

Select a company of your choice, any company but Southwest Airlines, and write a six to eight (6-8) page paper in which you:

  1. Evaluate a company’s recent (within the last year) actions dealing with risk and uncertainty.
  2. Offer advice for improving risk management.
  3. For the company, you selected examine an adverse selection problem and recommend how it should minimize its negative impact on transactions.
  4. For the company, you selected to determine the ways in which it is dealing with the moral hazard problem and suggest best practices used in the industry to deal with it.
  5. For the company, you selected to identify a principal-agent problem and evaluate the tools it uses to align incentives and improve profitability.
  6. For the company, you selected to examine the organizational structure and suggests ways it can be changed to improve the overall profitability.
  7. Use at least five (5) quality academic resources in this assignment.

Note: One of your references regarding your research should have been published within the last 6 months.