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Problem Statement Bullet Outline ·General Problem Sentence

Assignment Instructions 

Title is: The use of technological platforms to improve patient flow

Task 1: Problem Statement Outline Using the Work titled Effective Problem Statements and Research Questions as a guide, develop a bullet point outline for the problem statement. Each bullet should be a single sentence. 

Following the specific problem sentence include a short sentence describing how this problem is related to your cognate (My cognate is Healthcare Management). Finally, add APA formatted references for the supporting reference sentences. Following the outline, you will provide an annotated bibliography for each reference provided. (I will upload a sample APA format to use)

You will post your submission as a word document. Your submission will include the following: Title Block ·Last Name, First Name ·Cognate ·Research Project Track (Dissertation or Project) ·Research Paradigm ·Planned Research Design ·Proposed Topic 

Problem Statement Bullet Outline ·General Problem Sentence oSupporting Reference Sentence with Current Citation (< 5 years)oSupporting Reference Sentence with Current Citation (< 5 years)oSupporting Reference Sentence with Current Citation (< 5 years)oSupporting

Reference Sentence with Current Citation (< 5 years, optional bridge supporting references sentence, see problem statement work) ·Specific Problem Sentence ·Relationship to Cognate (Not part of the problem statement) ·References Annotated Bibliography for each Reference APA formatted reference (250 words for each reference) ·Description of why this is a credible source (author(s), publication, date) ·Summary of the article and help with assignment ·Discussion of how this reference supports the existence of the general problem and the consequences of the problem identified in the general problem sentence.

Topic: HIV/AIDS prevention for college students

Part 1

Use the 3rd person: introduce your given topic, after you researched the topic: 

– a) Cite info about your patient’s/population’s disability/disease/condition; 

– b) Cite how the disability/disease/condition affects their learning and or how they learn. 

– c) (3 to 6 short paragraphs. (One paragraph includes 3 complete sentences). 

–  Sources: CDC, Mayo Clinic-official, Medlineplus.gov; Miller & Stoeckel’s (2019), chapter 7 (If you don’t have Miller’s book you can borrow it from WCU library-virtually or rent it from the publisher at homework help).

– Note: This is a work about teaching, not about the disease/condition. It’s not a care plan. Do not develop a scenario, just answer what’s asked. It does not need to “flow.” 

OBHR Comparative Case Study (20%)

 Individual assignment 

Please read the guidelines thoroughly else it will cost you grades.

Due: Week 11 (by the end of class hours) 

Prepare a 1000-word comparative case study. Adhere to the following format while preparing the case study.  

  • Choose      two well documented case studies of different organizations. 
  • One      case study should be based on success story like Apple, Google,      Microsoft. 
  • Other      case study should focus on organizational failure/project failure etc.      like Blueberry, Nokia, Yahoo.

     
  • Analyze      the organizational structure and culture for both organizations.
     
  • What      is the mode of communication adopted by both organizations? How do employees      interact with each other?

     
  • What      kind of leadership style these organizations prefer/follow? What is      the management style of both organizations?

     
  • Explain      how the organizational culture, structure and management style      effects/relates to the success and failure of the organization?
  • What      is the HR Strategic planning, recruitment and selection strategy,      performance/ talent management strategy of both the organizations?
     
  • Based      on the analysis performed propose suggestions and recommendations (5-6)      based on the OBHR concepts learned in the course for both      organizations. 

Report Requirements  

  • The      report must include a title page, table of contents, introduction,      multiple supporting body paragraphs, conclusion and list of references.       
  • Students      must use a minimum of 5 references..  
  • Students      must use APA format when citing literature. 
  • Students      are encouraged to use Grammarly to avoid plagiarism. If plagiarism is      identified in the work, the student will receive a zero for the assignment.       
  • Do      not exceed the word-limit. Marks will be deducted for excessive length.       

APA writing conventions should be followed in the report with a minimum of ten (10) sources referenced and cited including in-text citations (if you are presenting another author’s ideas in your own language you still have to provide the in-text citation of that author), references in APA format, the report must demonstrate analysis of the material and its application to the workplace. Title of the company cannot be your report title due to copyright reasons.

The submission date is mentioned in the course schedule (i.e., week 11) in course syllabus. All submissions will be made on Moodle. Please note that assignment help submissions are ONLY accepted on Moodle and NOT on email. Kindly rename your assignment file by your respective name before you upload. For example, if John Smith is submitting his assignment his assignment file name should be “Johnsmith”.

The report will be graded from 20% as per the rubric mentioned below. 

Appendix – A

Assessment Rubric for OBHR Comparative Case Study

1-4 Scale

1

2

3

4

Percentage Score

Weight

0-59

59-71

72-77

78-81

82-84

85-89

88-91

92-100

Grades

F

C

B-

B

B+

A-

A

A+

Mastery Level

Beginning

Developing

Competent

Mastery

Standard Level

Below Standard

Approaching Standard

At Standard

Exceeds Standard

Executive Summary/
  Abstract

5

Executive summary or Abstract missing or poorly   constructed

Executive summary or Abstract inadequate

Executive Summary or Abstract Executed Adequately

Executive Summary or Abstract Executed in   

https://anyfreeessay.com/  Superior   Fashion

Problem Identification & Scope

10

Shows little understanding of the issues, key   problems, and the company’s present situation and strategic issues.

Shows some understanding of the issues, key   problems, and the company’s present situation and strategic issues.

Shows adequate knowledge of the issues, key   problems, and the company’s present situation and strategic issues.

Shows superior knowledge of the issues, key   problems, and the company’s present situation and strategic issues.

Content

10

Does not address the case question with little relevant evidence   (e.g., details, examples, facts, and expert opinions)

Central idea and clarity of purpose   are absent or incompletely expressed and maintained

Lacks most of the necessary case parts

Does not comments on (/evaluates)   the differences 

Not all the major similarities and / or differences have   been a   (e.g., details, examples, facts, and expert opinions)

Includes only a few of the necessary case parts

Central idea and clarity of purpose   are expressed though perhaps too vaguely or broadly

Only minimally comments on   (/evaluates) the differences

Generally for https://smashingessays.com/category/assignment-help/,   addresses the case question by providing most major similarities and / or   differences but loses focus at times by focusing on minor details 

Uses a few details, examples, facts, and expert opinions to   elaborate on similarities and / or differences

Includes most of the necessary case parts

Comments on (/evaluates) some of the differences

Addresses the case question by providing all major similarities   and / or differences

Uses some details, examples, facts, and expert   opinions) to elaborate on the similarities and / or differences

Includes all the case parts

Comments on (/evaluates) the differences

Case Analysis

15

Analysis of case poor analysis of issues of the   case, supporting detail is incorrect or missing

Analysis of case shows inadequate levels of analysis   of issues of the case, provides little supporting detail

Analysis of case shows adequate levels of analysis   of issues of the case, provides supporting details

Analysis of case shows superior levels of analysis   of underlying issues that are not necessarily readily apparent, uses   appropriate levels of supporting detail

Recommendation and Conclusions

10

Recommendations and/or plans of action provided that   are mostly incorrect or absent

Recommendations also at https://anyessayhelp.com/assignment-help-service/get-human-resource-management-assignment-help-from-expert-writers/   and/or plans of action provided that are partially correct, alternate   viewpoints not considered

Specific recommendations and/or plans of action   provided that are substantially correct, alternate viewpoints may be   considered

Specific recommendations and/or plans of action   provided that go beyond the expected scope of the case fully supported by   data, alternate viewpoints fully considered

Organization & Critical   Thinking

Coherence, Cohesion, organization, demonstration of   thought process, analysis of problem using own thoughts and ideas

20

Similarities and differences have been clearly organized using   either the block or thematic method.

Very clear relationship between ideas

Accurate use of connectors

Accurate use of pronouns

Clear match between the topic sentence, supporting sentences and   concluding sentence in each body paragraph

Similarities and differences are organized generally clearly   using the block or thematic method but one of the paragraphs may cover more   than one main idea

Generally clear relationship between ideas

Mostly correct use of connectors.

Mostly correct use of pronouns

The topic sentence, supporting sentences and concluding sentence   (if any) support one main idea.

Similarities and differences are organized generally clearly   using the block or thematic method but one of the paragraphs may cover more   than one main idea

Generally clear relationship between ideas

Mostly correct use of connectors.

Mostly correct use of pronouns

The topic sentence, supporting sentences and concluding sentence   (if any) support one main idea.

Similarities and differences have been clearly organized using   either the block or thematic method.

Very clear relationship between ideas

Accurate use of connectors

Accurate use of pronouns

Clear match between the topic sentence, supporting sentences and   concluding sentence in each body paragraph

Style & Mechanics

APA
 

Application of the requirements of the 7th APA   manual to create a standardized formatted presentation 

10

7th Ed. APA Manual is not followed or there are   significant errors in:
  title page & references pages. In-text citations, paraphrasing and direct   quotes are quite inadequate but do not rise to the level of plagiarism

7th Ed. APA Manual is followed with significant   errors in:
  title page & references pages. In-text citations, paraphrasing and direct   quotes are lacking but do not rise to the level of plagiarism

7th Ed. APA Manual is followed with minor errors in:
  formatted title page, formatted references pages, in-text citations,   paraphrasing and direct quotes are adequately used in the correct context

7th Ed. APA Manual is followed with no errors   including:
  properly formatted title page, properly formatted references pages, in-text   citations are correctly used, paraphrasing and direct quotes are properly   used in the correct context

Grammar/Punctuation/Spelling
 

Use of proper English language grammar, spelling and   punctuation to create a readable presentation.

10

Grammar and sentence structure as depicted at https://onlyessayhelp.com/  has major problems following standard   English rules and reads with difficulty with major errors in punctuation and   spelling

Grammar and sentence structure has problems   following standard English rules and reads with some difficulty with errors   in punctuation and spelling

Grammar and sentence structure mostly follows   standard English rules and reads reasonably well with few errors in   punctuation and spelling

Grammar and sentence structure follows standard   English rules and reads well with excellent punctuation and spelling

Readability & Style
 

Clarity of thought and appropriate level of language   use that brings the author’s thoughts and ideas to the reader.

10

Sentences are lacking in completeness, clearness,   conciseness and are not well-structured.
  Transitions do not maintain flow of thought.
  Words are ambiguous.
  Tone is inappropriate to audience/assessment. Colloquial language or   inappropriate use of paraphrasing is used.

Sentences need to be more complete, clear, concise   and well-constructed.
  Transitions do not maintain flow of thought well.
  Words are not precise and have some ambiguity.
  Tone is not appropriate to audience/assessment. Colloquial language or   inappropriate use of paraphrasing is used too much.

Sentences are mostly complete, clear, concise and   well-constructed.
  Transitions mostly maintain flow of thought.
  Words are mostly precise with little ambiguity.
  Tone is mostly appropriate to audience/assessment. Colloquial language or   inappropriate use of paraphrasing is used sparingly.

Sentences are consistently complete, clear, concise   and well-constructed with strong, varied structure.
  Transitions consistently maintain flow of thought.
  Words are quite precise and unambiguous.
  Tone is completely appropriate to audience/assessment. No colloquial language   or inappropriate use of paraphrasing used.

Marks

100

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Writers Solution

Globalisation General Framework

This assignment aims at ensuring that students have familiarised themselves with a general framework of at least one management related topic. Students will be required to apply relevant theoretical concepts with the use of practical examples in most cases in a written research paper.
Details:
Organise yourselves into groups of 4 students.
Please choose from one of the following topics from the list (see below).
Research on the broad topic is a group activity and each student must contribute to that work. Each student in the group will then research, in depth an individual component drawn from the broad research topic. There are two parts in the group assignment:
(A) Appendix Writing
(B) Research Report Writing
Topic Chosen:
Student ID First Name Family Name Contact Phone Number Allocated Task(s)
Group Appendix Writing Guidelines and Specifications
You should form in a group of 4 students. Please use self-enrolment tool in BB. Note that once you do so, your group members are fixed and cannot be changed. The group size should be 4 only. It is essential that every member makes a significant valid academic contribution to the team result.
As you start to work on your group report, you are required to assimilate this Appendix, to be submitted via a link on the UNIT blackboard site in week 10, by Friday 5 pm.
What should be included in the appendix?

  1. All the group member details-full name, student id numbers, contact phone numbers.
  2. The topic chosen for your group assignment
  3. Allocation of the tasks for each member in the group.
    You may utilise this format for the above:
  4. A Gantt chart showing the working plan towards completion of the group assignment. This chart must have every allocated task, deadlines and dates clearly stated.
    [See Gantt chart example, feel free to choose your own style] GANTT CHART example:
    Student
    ID References Key theme / Reason for choosing this?
    1.
    1.
    2
    3
    4
    5
    2.
    1
    2
    3
    4
    5
    3.
    1
    2
    3
    4
    5
    4.
    1
    2
    3
    4
    5
  5. Each student to list at least five references and sources for their chosen part. [Final report must contain these references plus any others that are cited or used].
    Student ID Name Points discussed If absent state the reason
    1.
    2.
    3.
    4.
  6. Our group expectations are:
  7. We experienced the following challenges during this assignment:
  8. At the completion of the assignment we have the following insights:
  9. All the correspondence towards working on the group assignments must be submitted as part of this assessment, this would include but not limited to emails, WhatsApp messages, USB file exchanges, group discussion, text messages, etc.
  10. Details of a minimum of five group meetings held to be provided. Each meeting must be documented in the following format
    Meeting No. ……: Date …………………. Time ……………………
    Group tools
    Your instructor chooses which communication and collaboration tools are available to your group. If you want to use a tool but don’t find on your group’s page, ask your instructor to enable it.
    Group Tool Description
    File Exchange
    Group members and instructors can share files in this area. All members can add and delete files, regardless of who added them.
    Group Blog In the group area, all members of a group can create entries for
    the same blog and build on each entry. All course members can read and comment on a group blog, but they can’t make posts unless they are members of the group. Instructors can choose to grade group blogs. All group members receive the same grade.
    Group Journal In the group area, all members of a group can view each other’s entries. Only group members and instructors can view a group journal. Instructors can choose to grade group journals. All group members receive the same grade.
    Send Email
    Group members can email individual members or the entire group.
    You can’t create folders in file exchange. With your group, decide how you want to name files so that they are easier to locate in a long list.
    Add a file to the file exchange
    Group Tools File Exchange Add File
    Add a name for file you want to upload. Browse for the file and submit.
    You can also delete any file if you wish. On the File Exchange page, select Delete in the file’s menu. But it would be good to keep all the files for any future reference.
    Group Blog
    All the group members can discuss about the assignment by using Group Blog.
    Once you are allocated in a group, you can see this function.
    Group Group Tools Group Blog Create Blog Entry
    Page 7 of 13 Marking Rubrics
    80% and above 70%-79% 60%-69% 50%-59% 0- 49%
    Excellent Very Good Good Satisfactory Unsatisfactory
    Name, ID,
    Name, ID, family Name, ID, family family name,
    name, contact name, contact contact number Incomplete/in
    number, number Name, ID, family entered only correct
    Group member allocated task entered, unclear name, contact for few information
    details entered tasks number entered members entered
    Clearly Topic Topic Topic
    mentioned and mentioned with mentioned mentioned
    Topic chosen described clarity briefly vaguely Unclear topic
    Full chart completed with
    Full chart
    individual completed with
    names, ID’s and individual Individual Unclear Incomplete/in
    well explained names, ID’s and names, ID’s and discussion of correct tasks
    Task allocation tasks with clarity tasks explained tasks explained tasks entered
    All components of chart
    Incomplete/in
    completed, All components Most of the Some correct
    explained with of chart component component components
    GANNT Chart clarity completed completed missing entered
    Each member listed five
    Less than five
    Less than 2
    references with Each member references references
    appropriate listed five listed by each listed by each No references
    References sources references member member listed
    All emails, All emails,
    WhatsApp WhatsApp
    messages, USB messages, group
    files, group discussions, text
    discussions, text messages, All emails and
    messages, telephonic telephonic
    telephonic conversation messages Inadequate No
    All conversation provided. USB evidence correspondence correspondence
    Correspondence provided files missing provided submitted submitted
    Four meeting
    All five meeting details with
    details with all some Less than four Inadequate
    Face to face the information information meeting details meeting details No meeting
    meeting details provided provided provide provided details
    Clearly stated Stated
    expectations expectations Expectations Some
    Group from each of the with some listed without expectations Unclear or no
    expectations member with discussion discussion stated statements
    of 13
    adequate
    discussion
    Challenges Challenges regarding time, technology, resources, abilities,
    information well explained
    Some challenges explained
    Challenges listed without explanation
    Brief mention of challenges
    Unclear or no
    Challenges
    Insights after completion Well
    Summarised , well
    explained
    insights up to week 8
    Insights
    summarised
    well Insights mentioned without
    adequate discussion
    Attempted to mention the insights
    No mention of insights
    of 13
    Group Research Report Guidelines and Specifications
    Group Research paper written report – worth 30% of your final grade and must be submitted on Friday of Week 10 at 5pm. The written report should begin with the broad research topic which is then followed by each individual component identified by the individual student who prepared it.
    Your report is to be written as a business report. It must include:
    • Executive summary
    • Table of contents
    • Section headings
    • Paragraphing
    • Page numbers
    • ‘Who did what’ section (use below table as template) • Reference list at the end of the report
    To ensure that all students participate equitably in the group assignment and that students are responsible for the academic integrity of all components of the assignment. You need to complete the following table which identifies which student/students are responsible for the various sections of the assignment.
    Assignment Section Student/Students
    This table needs to be completed and submitted with the assignment as it is a compulsory component required before any grading is undertaken.
    List of Topics (Choose one):
    TOPIC 1
    Globalisation General Framework
    In this topic, you are to research globalisation. The business press bombards us with ideas about ‘The shrinking world’, ‘the flat world’ and ‘the border-less world’ – all catchphrases to describe the impact of globalisation. But are the (trade) borders really collapsing or are we seeing, post GFC, a resurgence in them? What is behind the extreme demonstrations against globalisation at G7 and WTC conferences?
    Individual Components
  11. World 3.0: P Ghemawat’s questioning of whether the world really is as ‘global’ as we are being told it is and his ideas about how it could be globalised more effectively.
  12. Anthony Giddens’ ideas on globalisation.
  13. The “End of Poverty” movement and the contrary assertion that “Trade NOT aid” is the way to a more globalised world that mitigates against poverty.
    TOPIC 2
    Corporate or Organisational Culture General Framework
    Discuss why corporate culture is such an important determinant of organisational success. Outline the dimensions commonly used in describing a particular organisation’s culture.
    Individual Components
    Each individual should focus on one (or two) of the dimensions and identify a specific organisation noted for its emphasis of that dimension.
    Describe how that organisation stresses that particular component of organisation culture and comment on whether they have been successful [Note: Individual team members must choose different dimensions and thus outline different actual cases].
    TOPIC 3
    National Culture General Framework
    Discuss why an understanding of national culture is important for multi-national or trans-national corporations seeking to operate in a global business environment. Outline the dimensions commonly used in describing national culture.
    Individual Components
    Each individual should choose a different country classifying it in terms of the commonly-used dimensions for describing national culture.
    Choose the countries wisely so that differences can be highlighted.
    Each member should seek to find specific examples in their country of choice to illustrate the classification they have made.
    Choose the countries wisely so that differences can be highlighted.
    Each member should seek to find specific examples in their country of choice to illustrate the classification they have made.
    TOPIC 4
    Management Decision Making: Social Model General Framework
    There is little doubt that social influences have a significant impact on decision-making behaviour. Social pressures and influences may cause managers to make irrational decisions. Outline, in the general framework, a model of social influence on decision making.
    Individual Components
    The individual components of this topic introduce some classic studies as illustrative of the impact of social influences on decision making.
  14. Solomon Asch’s classic study into the impact of social conformity on decision making.
  15. Stanley Milgram’s classic study of the influence that obedience to an authority figure can have on decision making.
  16. Fred Luthans’ study on the influence of information presented in a computer printout in contrast to the same information presented from an ordinary typewriter.
  17. Groupthink examples.
    TOPIC 5
    Goal Setting and Planning General Framework
    Outline the importance of goal setting in planning and the characteristics of well-defined goals.
    Individual Components
  18. Discuss Miles & Vergen’s landmark study into goal setting and the three conditions they identified to be satisfied to ensure best practice in goal setting.
  19. Discuss Management by Objectives.
  20. Discuss contingency factors which influence a manager’s approach to planning.
  21. Discuss different types of plans.
    TOPIC 6
    The Hawthorne Studies General Framework
    The Hawthorne studies had their origins in the Scientific School of Management and constituted a genuine attempt at discovery through research. By today’s standards there were deficiencies in the research which will be highlighted in the individual components of this topic.
    In your introduction outline the overall context of the Hawthorne studies and in your conclusion, stress the significant outcomes from the studies notwithstanding the acknowledged defects in the research methodology.

Individual Components

  1. The Illumination Studies: One member of the group chooses this phase of the studies.
  2. The Relay Room Experiments: Another member of the group chooses this phase of the studies.
  3. The Bank Wiring Experiments: The third member of the group choose this phase.
    Apart from describing the phase you have chosen, you must identify the specific research methodological weaknesses inherent in that phase.
    TOPIC 7
    Stakeholder Relationship Management and its influence on Management Decision Making General Framework
    Relationship management is one of the highest-level managerial functions. Use an example to illustrate poor relationship management and the outcome that resulted from it. Outline the four-step approach to stakeholder relationship management.
    Individual Components
    Construct an example to illustrate good stakeholder relationship management. Using your example:
  4. Define the general external environment of your example, identifying stakeholders within it.
  5. Define the specific external environment of your example, identifying stakeholders within it. 3.Discuss how the multi-advocacy approach to stakeholder relationship management would assist managers in decision making which is sensitive to managing stakeholder relationships.
    TOPIC 8
    Organisational Structure General Framework
    Outline, six key elements commonly used to define the structure of an organisation identifying the management theorist who identified each of these elements. Then outline four factors (contingencies) that are commonly used to define the situation (the organisational environment).
    Individual Components
    Each individual should select an example organisation – a real example – and suggest what you believe to be the structure of that organisation in terms of the six key elements that are used to define organisational structure. For your example organisation, you should define their organisational environment in the terms of the four contingency factors and comment on the match (or mis-match) of the organisation to its organisational environment.
    TOPIC 9
    Cross Cultural Teams: People Issues in Global Business General Framework
    Discuss the challenges in recruiting and effectively managing cross cultural teams.
    Individual Components
  6. From the work of Hofstede and others, identify issues likely to face the expatriate manager.
  7. Discuss the skills and abilities which have been identified in successful international managers.
  8. Demonstrate how multivariate analysis might be used in recruitment of international managers.
  9. Discuss acculturation issues in expatriation and repatriation of international managers
    TOPIC 10
    Teams General Framework
    Discuss the emergence of teams as a key feature of the modern workplace and trace its origins in the context of the changes in thinking associated with the development of schools of management thought.
    Individual Components
  10. Outline Tuckman’s stages in team development identifying the leader’s role at each stage (Use examples).
  11. Apply insights from the study of managerial decision making to decision making in teams.
  12. Give examples of how the physical structures have been designed to facilitate teamwork.
  13. Outline the ways in which managers might promote teamwork.
    TOPIC 12
    Motivation Overview General Framework
    Outline the meaning of motivation as it applies in the workplace.
    Individual Components
  14. Discuss this question: Can a manager instill motivation into employees or is motivation a process of drawing out something from employees? Discuss coaching.
  15. Provide a map of the various theories of work motivation and explain the map.
  16. Discuss John Holland theory of personality and job fit as an explanation of work motivation.
  17. Describe the difference between a content theory and a process theory of motivation.
    TOPIC 13
    Motivation: Content Theories General Framework
    Describe the difference between a content theory and a process theory of motivation citing examples of how some process theories, under criticism, have been reduced to content theories.
    Individual Components
  18. Discuss Maslow’s theory and detail the criticisms that have been levelled against it.
  19. Discuss Hertzberg’s theory and detail the criticism that have been levelled against it.
  20. Discuss McGregor’s theory of work motivation.
  21. Behavioural science research expects to be scrutinized and criticism levelled against it. Summarise with examples from Hofstede’s work through to the theories of motivation.
    TOPIC 14
    Motivation: Process Theories General Framework
    Provide a map of the various theories of work motivation and explain the map distinguishing the differences between content and process theories of work motivation.
    Individual Components
  22. Discuss McClelland’s work and theories of work motivation.
  23. Discuss Goal Setting and its role in work motivation: the ‘Review & Agree’ Process.
  24. Discuss Equity Theory using examples.
  25. Discuss Expectancy Theory using examples.
    Detailed rubric for the Group Research paper written report
    Excellent Very good Good Satisfactory Unsatisfactory
    81-100% 71-80% 61-70% 50-60% 0-49.99%
    Executive Summary (4 marks)
    Clear evidence of a summary which summaries the entire report
    Clear evidence of a summary which summarises the entire report Some evidence of a summary which summarises the entire report
    Limited evidence of a summary of the entire report
    No executive summary included
    Discussion on allocated general framework
    (8 marks) Demonstration of outstanding knowledge of the chosen topic and has included significant research which are beyond areas covered within the lecture
    Demonstration of very good knowledge of the chosen topic and has included some research beyond areas covered within the lecture notes. Demonstration of good knowledge of the chosen topic and has included minimal research beyond areas covered within the lecture notes.
    Demonstration of satisfactory knowledge of the chosen topic and has included no research beyond areas covered within the lecture notes.
    Demonstration
    of little or no
    knowledge of the chosen topic and discussion has little or no relevance to the topic chosen.
    Your
    Your
    interpretation of interpretation of
    theory is accurate Your interpretation theory is Your
    Application of theory on Individual
    component
    discussion (8 marks) and insightful and has included
    significant research which goes beyond areas covered within the lecture of theory is accurate and has some insight and included some research which goes beyond areas covered within the somewhat accurate and has included minimal research which is beyond areas covered within the lecture interpretation of theory is very general and has included no research which is beyond areas covered within
    Your interpretation of theory is missing or not relevant to the
    notes. lecture notes. notes. the lecture notes. topic. No
    Identification of Identification of the Identification of Identification of identification of
    the author has author has been the author has the author has the author had
    been identified. identified. been identified. been identified. been given
    Overall presentation and quality of report (6 marks)
    Report is exceptionally structured with clarity, use of paragraphs and subheadings.
    Report is well structured with clarity, use of paragraphs and subheadings.
    Report is
    somewhat
    structured with clarity, use of paragraphs and subheadings.
    Report is structured with some clarity, and use of some paragraphs and subheadings. Poorly presented. Report is not structured with any clarity, and does not use of paragraphs and subheadings.
    Referencing
    (4 marks)
    Clear systematic referencing using Harvard style for all sources. At least 6 peer- reviewed references were used from good
    sources. All in text referencing done correctly and relevant.
    Clear systematic referencing using Harvard style for all sources. At least 5 peer-reviewed references were used from good
    sources. All in text referencing done correctly and relevant
    Clear systematic referencing using Harvard style for all sources. At least 4 peer- reviewed references were used from good sources. Most in text referencing done correctly and relevant. Limited attempt at formatting references. References largely unrelated to the topic area. At least 3 peer- reviewed references were provided. Most in text referencing done correctly and relevant. Poorly presented, no apparent structure. No use of Harvard referencing style.
    References were unrelated to the topic area. Only 0 r 1 relevant reference given

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Manually record the transactions (given in the next page) through the general journal and general ledger, prepare balance day adjustments, closing entries, financial statements, and a worksheet

Manually record the transactions (given in the next page) through the general journal and general ledger, prepare balance day adjustments, closing entries, financial statements, and a worksheet.

Submission details:The file submitted needs to be in an excel format (.xls or .xlsx).
In your assignment submission, you must include the following:

  • 10-column worksheet
  • properly classified income statement for the month ended 30 June 2019
  • properly classified balance sheet as at 30 June 2019
    Also note, the general journal entries, ledger accounts, and trial balances prepared to complete the assignment are NOT to be submitted with the assignment. These are workings. (Please attach in a separate excel worksheet)

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You are the in-house counsel at General Hospital.

Please read the following scenario and answer the questions that follow.

You are the in-house counsel at General Hospital. You have been contacted by an attorney for a former patient of the hospital whose inpatient hospitalization resulted in some harm to the patient. That harm was memorialized in an incident report prepared by hospital staff. Your review of the incident report indicates that the harm described by the attorney is consistent with the harm described in the incident report. Based on your conversations with the attorney, you believe a lawsuit is imminent. Because you believe it is in the best interests of all concerned to avoid the cost of litigation, you wish to consider methods of alternative dispute resolution.

Discuss the relative advantages and disadvantages of each alternative dispute resolution method.

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general categories of threat to an organization’s people, information

1. There are 12 general categories of threat to an organization’s people, information, and systems. Explain at least six of the general categories of threat, and provide an example of each of the six chosen categories.Your response must be a minimum of 100 words in length.

2. Outline the different types of data ownership and their respective responsibilities. Which is more important to know? Explain.Your response must be a minimum of 100 words in length

3. Briefly describe the Structured Query Language (SQL) injection attack on a relational database. Why is it important to recognize the injection? Explain.Your response must be a minimum of 100 words in length.

4. Briefly describe the Structured Query Language (SQL) injection attack on a relational database. Why is it important to recognize the injection? Explain.Your response must be a minimum of 100 words in length

5.  Computer systems are subjected to many different threats and attacks. Which do you believe will cause more damage: threats or attacks? Why? 

Your response must be 250 words in length or more.

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It is more than obvious that general elections of any kind affect everything that goes on in any country.

write an article on media effect Paper must be at least 1750 words. Please, no plagiarized work!

It is more than obvious that general elections of any kind affect everything that goes on in any country.The research of the recent issue started when Walter Lippman in his 1922 book stated that everything that public opinion reflect and embody information and data that it receives from news media sources (Lippmann, 1922). From that, it is only one step to the fact/theory/truth that public view on the matter of political, economic, and social issues shaped by the mass media which decides what information is worth giving observation.

More than that it is not only the information that is given to the public by mass media but the way it is given which will be described further as one of two aspects of the same theory with one being agenda-setting and the other one known as framing or applicability.Further development of the idea brought by Lippman happened in the 1960s or 1968 to be precise, the year Bobby Kennedy was killed. Journalists Maxwell McCombs and Donald Shaw laid the foundation of the theory with their observation of the 1968 presidential elections.

Asking people in Chapel Hill which is in North Carolina they came to the understanding that mass media coverage correlated greatly with the public opinion and people mostly talked about things that they heard on the TV or radio and not the facts or events comprehension which they somehow developed themselves. Basing on Lippman’s statement they statistically proved the existing of strong interdependence and significant interconnection between the public and news media coverage of some exact issues with shadowing or not saying anything about the others.

In other words, they come to comprehension that if news media gives people what to think about it is exactly media that indirectly forms and shapes public opinion on the matter of the most important national and global events.After the 1968’s starting point theory of agenda-setting continued to grow and develop in different forms. In the era of internet, it jumped on the whole new level with every user in the social media now has an ability to pass, create and receive information. Still, news media coverage consisting of different numerous journalists and news resources unconsciously rejects some of the issues and gives others all the attention.

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Imagine you are preparing to give a presentation to the United Nations General Assembly or the Office of the High Commissioner for Human Rights advocating for a racial or ethnic group from a country of your choosing.

Project: Final Course Project: Presentation

Imagine you are preparing to give a presentation to the United Nations General Assembly or the Office of the High Commissioner for Human Rights advocating for a racial or ethnic group from a country of your choosing. In the analysis you offer, you want to accomplish the following:

  • Provide your audience with an effective summary of the history of the racial or ethnic group you have chosen as it relates to prejudice, discrimination, and assimilation they have experienced in that country. You would want to present in-depth coverage of 2–3 important events or circumstances that shaped this history so as to be compelling to your audience.
  • Analyze in-depth 2–3 examples of stereotypes and instances of discrimination that the racial or ethnic group has faced.
  • Show proof of inequality by comparing their participation rates, employment levels, poverty rates, and income levels with another racial or ethnic group in that country.
  • Convincingly analyze the social, political, economic, and contextual factors that have contributed to the prejudice, discrimination, and assimilation experienced by the racial or ethnic group you have chosen to analyze.
  • Describe a possible future scenario of racial and ethnic interaction in the country you chose to examine based on the trends you see emerging in that country. Justify the reasoning behind your outlook.

Note:

  • Your analysis should involve a racial or ethnic group you chose to discuss in Weeks 3 ( African American)
  • Support your analysis by making at least five documented references to your course readings and five documented references to scholarly resources.
  • Each slide should be accompanied by substantial notes (within the “Notes” section) that provide greater details into each point addressed in that slide.
  • Use pictures and graphics only if they add to the effectiveness of your presentation.
  • All external sources (data, quotes, images, graphics, etc.) need to be properly cited.

By Day 7

Submit a presentation of 18–20 slides addressing the above requirements.

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What Type of Bonding is That?, General chemistry are covalent and ionic.

Topic 1: What Type of Bonding is That? The most common types of bonding that are discussed in general chemistry are covalent and ionic. In this discussion, your task is to choose an ionic compound and a covalent compound (be sure to claim in your Subject Heading):

Example Ionic Compounds: Sodium Chloride (NaCl), Calcium Chloride (CaCl2) Silver Nitrate (AgNO3), Potassium Iodide (KI), Barium Sulfate (BaSO4), sodium bicarbonate(NaHCO3), Calcium Carbonate (CaCO3) – or any choice from Section 4.3

Example Covalent Compounds: Water (H2O), ethylene glycol, urea, angelic acid, ascorbic acid, phosphorous pentafluoride, or any choice from Section 4.3

Provide its proper systematic name, a figure of its chemical structure and a photo of the substance showing its physical state at room temperature and pressure.
Discuss the differences in the bonding types (ionic, covalent, polar covalent) in general, and how you determined the type of bonding present in each of your compounds, including a discussion of how electronegativity played a role in the determination of the type of bonding present.
Include interesting facts and uses of the substance, source your information – with at least one being a source outside your text book.
Remember, cite all references in your post.

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What type of bonding is that?

            In the general chemistry courses, many compounds are classified as either ionic compounds or covalent compounds. Analysis showed that classifications of the compounds are based on the types of bond that holds the elements that makes up the compound(Nimmermark, et al., 2016). The compound with valence electrons shared between the two atoms in the bond are known as covalent compound. If the valence electronsare evenly shared it forms a covalent bond, while if the valence electrons are not evenly shared, the compound is referred to as polar covalent bond.

The ionic bond occurs when the electrons are localized to one of the atoms thus giving it an overall negative charge, while the other atom has an overall positive charge(Nimmermark, et al., 2016). It is the variations in electronegativity between the two atoms that determine the whether the bond is polar covalent, covalent or ionic.

Ionic compounds  A compound is t…………………………………………………………………………………………………………………………………………………………………………………………………………………………….

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general manager of a cosmetics firm

general manager of a cosmetics firm

Below are some real-life situations that present ethical questions in a business. Discuss at least two situations (of course you can discuss all of them) and look at it (a) from a strictly legal viewpoint, (b) from a moral and ethical viewpoint, and (c) from a point of view of what is best in the long run for the company.

Look at each situation from the perspective of all groups concerned: customers, stockholders, employees, and community and not just your opinion of the situation.
Situations

You are a general manager of a cosmetics firm. The results of a study show that your major brand could cause skin cancer. From the different viewpoints stated above, is this legal and ethical or illegal and unethical, or a combination of the two, and what is the potential outcome of the company if it does nothing? What would be your recommendations and why?
You have the opportunity to offer a job to a friend who really needs it. Although you believe that the friend could perform adequately, there are more qualified applicants. From the different viewpoints stated above, would this be legal and ethical or illegal and unethical, or a combination of the two? How might you be viewed in the organization if you hire a less qualified person? What would you do? Explain your justification.Man's shoes on pavement with word right and arrow and wrong and arrow going different directions.
You are the vice president of a beer company in a state that sets the legal drinking age at 21. Your boss asks you to organize a lobbying effort to have the drinking age reduced to 18. From the different viewpoints stated above, would this be legal and ethical or illegal and unethical, or a combination of the two? Does this violate the company's social responsibility to the state and/or surrounding towns? What would you do? Explain your justification.
Because of a loophole in federal laws, you find that you could legally pay your workers less than the minimum wage. The cost savings you recommend may mean you’re getting a choice promotion. From the different viewpoints stated above, would this be legal and ethical or illegal and unethical, or a combination of the two? What would you do? Explain your justification.

Discuss at least two situations. Be sure to consider both short‑ and long‑range consequences. Must Use Kinicki & Williams 2020 as a reference


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Unethical Business Practices

Name of Student

University Affiliation

Course Number

Instructor’s Name

Date

Unethical Business Practices

            Ethics and morals are critical concepts in any business decision-making process (Kinicki & Williams, 2020). A business can only be considered to run good business if its operations and products follow the established legal, ethical, and moral frameworks. A cosmetics firm where study shows that one of its major brand could cause cancer offers legal, ethical, and moral dilemmas. Such findings can lead to institution of legal processes against the company for example the case of Monsanto that later where the company was fined millions of dollars. In addition, the case provided offers ethical and moral dilemma. It is the moral duty and good ethical practice for any company to produce products that are safe. The use of harmful ingredients that can cause cancer to the consumers negatively harms the company brand and leading to loss of business. I would recommend that the company suspends the use of the product and undertakes research to establish the findings and later publish them to assure the consumers on their safety.             In the case of a friend who is qualified adequately, giving a job to such a person offers legal, ethical, and moral challenges. First, legally all people should be hired competitively under the labor and employment law (Cihon & Castagnera, 2013). It is also ethically right to ensure the recruitment process is open without what can be seen as offering favors in recruitment process. Morally, it would be wrong to disregard the other people who need the job and go ahead using a process that is not competitive to hire an individual known to you. Hiring employees in such a manner would be a show injustice to other qualified individuals who must be given a chance to allow for a more qualified individual to be employed. What I………………………………………………………………………………………………

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You are the Operations General Manager at Max Lionel Realty (MLR). You are responsible for the day-to-day running of the company

 Assessment Task 1- Case Study and PresentationCommunicate organisation mission and goals
Assessment description
Using the workplace case study scenario information provided, you will address expectations of an organisation to investigate incidents in accordance with legal and organisational requirements. You will also address expectations to communicate organisational mission and goals to internal stakeholders by presenting to managers. Then you will make a presentation to stakeholders using your leadership skills.
Assessment instructions
1. Review the simulated business documentation, including policies and procedures, in
Appendix 1: Max Lionel Realty. Review templates contained in Appendix 2: Assessment Templates for possible use or adaptation in completing assessment task requirements.
2. Review the information in Scenario 1 below and fill out an incident report in connection with the WHS incident. Complete a risk assessment based on the information provided by the HR Manager in the scenario. Update the organisational risk register.
3. Review the information in Scenario 2 below and prepare a presentation on the managers’ WHS responsibilities. The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.
4. Deliver your presentation of 10-15 minutes
5. Complete the following assessment task activities during the allowed assessment date/s and time/s.
6. The assessment task is due on the date specified by your assessor.
7. Any variations to this arrangement must be approved in writing by your assessor.
8. Submit your work with any required evidence attached.
9. See the specifications above for details of submission requirements.
10. Time allowed for the assessment task is 4 hours.
Specifications
You must plan and deliver a presentation to managers and submit:
a. incident report
b. risk analysis
c. updated risk register
d. presentation notes, PowerPoint slides, etc.
Performance objective
You will demonstrate knowledge and skills required to communicate organisational mission and goals.
Assessment context
Simulated work environment. This assessment will be conducted within the training facility in the specific training room allocated for the trainee/s during the training sessions planned for assessment using simulated workplace scenario with the access to materials and equipment facilitated by your assessor.
Required resources
1. Assessment task 3, assessment instructions and case scenario in Appendix 1 2. Computer with Internet access and word-process software (MS Word) 3. Workspace, table, chair and stationery and access to:
a. relevant legislation, regulation, standards and codes
b. relevant workplace documentation and resources
c. case studies and, where possible, real situations
d. interaction with others.
Your assessor will be looking for:
? how you encourage others to adopt business ethics and build their commitment to the organisation
? clear communication of the organisation’s objectives, values and standards to stakeholders and the type of media and language used
? how you facilitate consultative decision-making with stakeholders
? the application of business ethics to leadership
? an explanation of the impact of legislation when providing leadership
? an explanation of the organisation mission, purpose and values
? how application of leadership styles support organisational objectives, plans and strategies.
Your Task
Using the case study in the appendix, complete the following activities:
1. Review the information in Scenario 1 below and fill out an incident report in connection with the WHS incident.
2. Complete a risk assessment based on the information provided by the HR Manager in the scenario.
3. Update the organisational risk register.
4. Review the information in Scenario 2 below and prepare a presentation on the managers’ WHS responsibilities. Ensure you:
a. explain the organisation’s mission, values and strategic directions
b. explain the link between the organisation’s objectives, standards, relevant legislation and the responsibilities of managers and agents for a safe workplace
c. state expectations of managers in a way designed to build commitment and support by managers; use persuasive language and deploy an appropriate leadership style
d. use appropriate media to achieve objectives of presentation.
5. Deliver your presentation.
6. Submit documentation as per specifications above.
Appendix Case Study Scenarios
Scenario 1
You are the Operations General Manager at Max Lionel Realty (MLR). You are responsible for the day-to-day running of the company. You oversee the coordination of activities that occur within the Residential, Commercial, and Investments branches of the company. You are responsible for overseeing projects which affect operations of the organisation as a whole. You work with the HR manager to coordinate systems and projects to achieve cooperation and coordination across the company.
WHS Incident
A WHS incident recently occurred at the Commercial office of Max Lionel Realty. Although it is the Commercial Manager’s responsibility to investigate WHS incidents, they have not done so. You decide to step in. In accordance with the recently implemented WHS management system you must:
? investigate incidents
? complete an incident report
? perform risk assessment ? update risk register.
The records you create of the incident need to be submitted to the HR Manager (assessor) for storage as per records management policy.
Details of the incident
? Last Wednesday, a client who was running late decided to leave through the emergency exit and stairwell, falling and breaking her wrist.
? The exit door was blocked by boxes of paper.
? One of the agents heard calls for help, managed to open the exit and helped the client.
? Not realising what had happened, or the seriousness of the accident, the agent criticised the client’s high heels, implying that such a thing would never happen to a man: ‘Any sensible woman would take the lift’.
? The client was humiliated.
? The client was taken to the Royal Women’s Hospital by ambulance.
? She is threatening to sue MLR for injuries, loss of income and mental trauma.
Scenario 1 (continued)
? Another agent noticed a strange odour and an oily substance on the stairwell.
? This agent reported the incident verbally to the Commercial Realty Manager.
? This incident has only just become known to the HR manager, who has been contacted by both the client’s lawyer and the Office of the Human Rights Ombudsman.
? Several incidents in which managers have failed to undertake WHS management system responsibilities have occurred recently. For example, recordkeeping has been incomplete.
? Consultation with agents, WHS committee meetings have not occurred.
? The organisation’s original target was to reduce the number of WHS incidents by 25%; however, after initial success, enthusiasm for the system has worn off and incident rates are only just lower than they were when the system was initiated.
Scenario 2
You are the Operations General Manager at Max Lionel Realty. You have recently investigated a serious WHS incident.
You have determined that the incident may represent a systemic breakdown in compliance with the organisation’s WHS management system. This system has only recently been implemented and clearly the requisite practices have not been embedded.
Your legal and ethical responsibility is clear. You have a legal and ethical responsibility as a manager to minimise workplace hazards. Moreover, in accordance with organisational change management processes, you need to ensure organisational support by regularly reviewing compliance and acting immediately to intervene to ensure organisational objectives and minimise risk.
You need to ensure managers are aware of and comply with the following responsibilities under the WHS management system and WHS legislation:
? consult with agents on WHS issues to continually identify any potential risks
? regularly conduct WHS committee meetings to address risk across the organisation
? regularly assess potential workplace hazards
? act proactively to reduce risk
? update the risk register (Template attached).
You have decided to prepare a presentation to managers to ensure compliance.
Your objective is to ensure a smooth implementation of the WHS management system. Accordingly, you don’t want to single out or embarrass any one manager. Rather, you want to ensure enthusiastic support by underscoring the importance of implementation of the WHS management system with respect to Max Lionel’s mission and organisational goals. You will need to ensure you demonstrate and support ethical attitudes and practices.
BSBMGT605 Provide Leadership across the organization
Risk Register Template
The following table is a sample format of a risk register which could be used to document the organisation’s risks and controls, along with an example of risk assessment criteria.
Document Assessment Task 1-2-3 – BSBMGT605 Provide Leadership across the organisation Page 7 of 17
Date created: September 2019 Date implemented: September 2019 Date reviewed: April 2020 Responsible by: Coordinator
International College of Melbourne | CRICOS: 03416G | TOID: 41136 | admissions@icm.edu.au | www.icm.edu.au
Risk Current Risk Rati ng Target Risk Rating
Risk # Risk Current treatments to manage risk Action Plan
(additional controls required)
1
Assessment Task 2 – Project and Role-play Influence, build and support teams and individuals
Assessment description
Using the workplace scenario information provided, you will plan the implementation and resourcing of an organisational change strategy, conduct a workshop and consult with various stakeholders, and implement a key part of the change strategy. At all stages, you will build support for the implementation and lead and support a team of managers to implement a change strategy.
Assessment instructions
1. Review the simulated business documentation, including policies and procedures, in Appendix 1: Max Lionel Realty. Review templates contained in Appendix 2: Assessment Templates for possible use or adaptation in completing assessment task requirements.
2. Review the scenario information below and complete the activities of your task.
3. The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.
4. This task requires you to meet with your manager (assessor) in a role-play and also conduct a workshop to stakeholders (assessor and trainee mates)
5. Complete the following assessment task activities during the allowed assessment date/s and time/s.
6. The assessment task is due on the date specified by your assessor.
7. Any variations to this arrangement must be approved in writing by your assessor.
8. Submit your work with any required evidence attached.
9. See the specifications above for details of submission requirements.
10. Time allowed for the assessment task is 4 hours.
Specifications
You must:
1. meet with CEO (your assessor) to approve change strategy 2. Conduct a workshop for managers on the change strategy 3. submit:
a. action plan for implementation
b. budget
c. communication plan
d. drafts of evolving planning documents
e. agenda
f. team roles and responsibilities document
g. team budget
h. workshop notes.
Document Assessment Task 1-2-3 – BSBMGT605 Provide Leadership across the organisation Page 8 of 17
Date created: September 2019 Date implemented: September 2019 Date reviewed: April 2020 Responsible by: Coordinator
International College of Melbourne | CRICOS: 03416G | TOID: 41136 | admissions@icm.edu.au | www.icm.edu.au
Performance objective
You will demonstrate knowledge and skills required to influence groups and individuals and skills required to build and support teams.
Assessment context
Simulated work environment. This assessment will be conducted within the training facility in the specific training room allocated for the trainee/s during the training sessions planned for assessment using simulated workplace scenario with the access to materials and equipment facilitated by your assessor.
Required resources
4. Assessment task 3, assessment instructions and case scenario in Appendix 1 5. Computer with Internet access and word-process software (MS Word) 6. Workspace, table, chair and stationery and access to:
a. relevant legislation, regulation, standards and codes
b. relevant workplace documentation and resources
c. case studies and, where possible, real situations
d. interaction with others.
Your assessor will be looking for:
1. how you communicate and inspire the trust and confidence of others and ensure their cooperation and support
2. how you explain business ethics and their application
3. how your knowledge of leadership styles and their application supports the organisation
4. an explanation of the impact of legislation, codes and by-laws relevant to the organisation’s operations
5. how you incorporate the organisation mission, purpose and values into your plan 6. how you describe the organisation objectives, plans and strategies in your plan
7. how you discuss, initiate and implement the organisational change processes.
Document Assessment Task 1-2-3 – BSBMGT605 Provide Leadership across the organisation Page 9 of 17
Date created: September 2019 Date implemented: September 2019 Date reviewed: April 2020 Responsible by: Coordinator
International College of Melbourne | CRICOS: 03416G | TOID: 41136 | admissions@icm.edu.au | www.icm.edu.au
Your task
Using the case study information in the appendix, you are required to undertake project work and role-play completing the following task activities:
1. Develop action plan for implementation of the change strategy.
2. Develop a budget for the strategy.
3. Develop a communication plan for the change strategy.
4. Arrange a time to meet with CEO (your assessor) to discuss planning. Meet with CEO (your assessor) and during this meeting you are required to:
a. employ appropriate leadership style
b. discuss plans and budget and gain support
c. explain how plans meet organisational, legal requirements, etc.
d. explain how communication plan accounts for needs of internal and external groups. Explain what approaches will be taken to ensure the organisation is reflected positively in the media.
e. discuss modes of communication (e.g. presentations, flyers, posters, training notes, etc.) in implementation plans
f. explain how plans align to organisational risk management plans; for example, explain how the change strategy mitigates certain risks outlined in the risk register
g. discuss the approach to be taken in upcoming consultation with managers (key part of implementation).
5. Revise plans/budget based on consultation with CEO. Keep drafts of plans to provide evidence of consultation and continuous improvement.
6. Consult with managers (individuals chosen by your assessor to play the roles of managers) to implement part of change management strategy (inform managers of change processes, gain support, seek feedback and suggestions for improvement). Ensure you:
a. employ an appropriate leadership style
b. model and encourage ethical behaviour.
7. Revise plans/budget based on consultation with managers. Keep drafts of plans to provide evidence of consultation and continuous improvement.
8. Develop agenda for workshop and arrange time to meet with managers to workshop implementation of agent training. Arrange for the assessor to observe workshop.
9. Lead team workshop with managers. Ensure you:
a. set and complete objectives for workshop; determine how to ensure effective training of agents
b. assign roles for each manager
c. model ethical behaviour and encourage ethical behaviour in team
d. use an appropriate leadership style to achieve objectives
e. discuss organisational requirements such as legislation
f. provide support for team as team generates ideas for how to produce effective training
g. model innovative methods to generate ideas for training agents and achieving training objectives; for example, brainstorming, fishbone diagrams, 8Ps, flowcharting
h. discuss, suggest, demonstrate and encourage innovative approaches
i. provide constructive criticism, advice
j. discuss leadership styles to be employed by managers in training
k. discuss budget for training
l. take notes from workshop to evidence participation.
10. Submit documentation as per specifications below.

Appendix Scenario
You are the Operations General Manager at Max Lionel Realty (MLR). The CEO, Max Lionel, has asked you to initiate and implement a change strategy to improve organisational culture and ensure ethical and legal compliance of agents. Key outcomes of the strategy will be:
? development of an ethics charter for the business based on WHS responsibilities and
Real Estate Institute of Victoria (REIV) Code of Conduct
? revisions made to existing policies and procedures to incorporate use of charter by agents
? training for managers and agents on use of charter, WHS responsibilities and legal/ethical responsibilities.
Previous needs analysis for this strategy has uncovered characteristics and requirements of various groups and stakeholders:
Agents (40) Clients Tenants/wider community
? under stress; time-poor
? highly trained and competent in selling and managing real estate
? unaware of legal, ethical requirements; just want to please clients
? even if aware, have no idea how to apply to daily client practice
? unclear on overall strategic aims of MLR ? culturally diverse. ? cynical: e.g. ‘Why do I have to pay attention to MLR’s
internal business? I just want them to manage my property’
? time-poor
? not sure of MLR obligations and commitment to best-ofbreed client service and ethical practice, REIV Code of Conduct
? feel that it’s the agent’s obligation to fill rental/lease properties according to client wishes: e.g. ‘I choose who lives in/leases my property’
? culturally diverse. ? sometimes feel discriminated against on basis of:
? lifestyle
? family status
? cultural background ? income, etc.
? residential agents have been rude or insensitive on occasion: e.g. ‘You wouldn’t treat your rich clients or investment partners this way’
? do not feel they are adequately consulted
? residential/commercial agents/clients have let themselves in without consultation
? inspections are sometimes unannounced
? feel that the real estate business is crooked ? culturally diverse.
The following resources are available from preferred suppliers, Ace Consultants:
Human resourcing Cost
Developer/writer $120/hr
Advertising and promotions consultant $150/hr
Quality assurance person/editor $120/hr
WHS trainer/facilitator $120/hr
Anti-discrimination trainer/facilitator $120/hr
Mary Stewart (WHS consultant) $150/hr
John Ng (CPA) $150/hr
Pat Lee (Lawyer; anti-discrimination expert) $150/hr
Other resourcing
Off-site training room (catered ) with space for ten people $400/hr
Promotions package: email, social media, trade magazine placements, local newspaper copy $4000
The total budget for the change strategy: $12,000 You will need to:
? develop a draft action/implementation plan for the implementation of the strategy, including all activities to be undertaken and timelines for entire project
? develop a draft communications plan for internal and external stakeholders
? consider resourcing requirements and develop a draft budget
? consider modes of communication and outline new technologies which would benefit promotion of plan
? include in action/implementation plan (and communication plan) a meeting with managers as a key part of building support for change strategy and gaining input
? meet with CEO to approve draft planning documents
? meet with managers to present draft strategy and gain input.
Managers have now been trained in WHS and ethics. It has been decided that managers will train their agents.
Training objectives for agents
WHS: ? Identify relevant legislation, standards, codes, etc.
? Fill out incident reports.
? Perform risk assessment.
? Fill in risk register.
Ethics: ? Identify relevant legislation, standards, codes, etc.
? Use ethics charter: ensure clients, tenants, etc. are aware of charter (revised customer service procedures mandate that agents must ensure awareness).
? Follow REIV code of conduct: ensure honesty.
? Act in non-discriminatory manner with clients/tenants.
Managers will be accountable for planning and delivering training, assessing individual competence, periodically reviewing effectiveness of training, and considering ethical and WHS performance as part of periodic agent performance management, in accordance with company policy.
In addition to preferred suppliers, the following costs are associated with resources:
Resource Cost
Managers $120/hr
Training rooms $100/hr
Paper $0.50/sheet
Projector $100/day
All other training resources will be at your discretion and obtained in accordance with the MLR procurement policy.
You will need to:
? meet with managerial team to discuss training and develop training/information sessions for agents according to agent needs
? assign roles for training
? demonstrate encouragement and support for team and create positive work environment
? demonstrate innovative approaches ? encourage innovative approaches to training.
? prepare budget for team based on stated needs.
Assessment Task 3 Report (and answers to Questions) Demonstrate personal and professional competence Assessment description
This task has two parts as Part A and Part B. Part A you are required to develop a plan and write a report setting out personal and professional goals in a professional development (PD) plan. Then you will obtain third-party verification of participation in networking or professional development to achieve goals set out in your PD plan. You will submit a reflection on your personal development. For Part B, you are required to write answers to 6 questions demonstrating your knowledge on leadership.
Assessment instructions
1. Reflect on your leadership skills in the context of the work you completed in Assessment Tasks 1–3. This will be a self-assessment exercise
2. Write answers to 6 questions in Part B.
3. The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.
4. Submit this document with any required evidence attached. See specifications below for details.
Specifications
You must:
? plan professional activities in PD plan and perform three activities.
? submit:
? professional development plan ? a written reflection.
? Answers to 8 questions (Part B)
Performance objective
You will demonstrate knowledge and skills required to demonstrate your leadership, personal and professional competence.
Your Task Part A – Report
1. Reflect on your leadership skills in the context of the work you completed in
Assessment Tasks 1–3. This will be a self-assessment exercise, so questions you should ask yourself include the following.
a. What did I do well?
b. What areas need improvement?
c. Did I engage all stakeholders?
d. Did I display ethical conduct? If so, how/how not?
e. How was my leadership style appropriate for the tasks?
2. Once you have established areas for improvement, determine how this will occur by developing a professional development plan. Questions to ask yourself will include the following.
a. What are my objectives?
b. What are the priorities for achieving these?
c. What activities do I need to undertake to achieve my objectives?
d. What resources do I need?
e. What are my timelines?
3. Identify three professional development activities in your PD plan (for example, training, networking or professional development) designed to achieve goals and overcome weaknesses set out in your PD plan. Ensure you are able to perform the activities within the allotted assessment time.
Note: Ensure you gather third-party verification of participation and performance in at least three activities, including at least two activities involving networking. Use reports from three different third parties.
Acceptable third parties include: your managers, superiors, trainers and assessors (for additional training undertaken), industry peers (for networking undertaken).
4. Complete a written reflection detailing:
a. answers to reflection questions in step 1 above
b. how you will continue to develop your skills and knowledge through professional development and networking.
5. Submit documentation as per specifications below.
Your assessor will be looking for evidence of:
? how you have demonstrated leadership, i.e., communicated and inspired the trust and confidence of others and ensured their cooperation and support
? how you established networks and developed skills to ensure support from key groups and individuals for concepts/ideas/products/services
? how you demonstrated knowledge of business ethics and their application.
Part B – Written Questioning
Write answers to the following 8 questions:
1. Define ‘leadership’ across organisation using your own words
2. Identify at least three main types of leadership styles and briefly explain how you apply them across organisation
3. Explain the organisation’s mission, purpose and values
4. Explain business ethics and their application to leadership (approx. 250 words)
5. Outline at least three main types leadership styles and their application in supporting the organisation’s mission, objectives and values
6. Explain the impact of legislation in providing leadership in the organisation
7. Using your own words, describe
a. organisation objectives,
b. organisation plans and
c. strategies
8. Explain organisational change processes


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