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strategic HR consultant to Vertical Horizons

You have just been hired as a strategic HR consultant to Vertical Horizons, a regional airline that has
hubs of operations in the three (3) states with the busiest airports. You have just returned from an
introductory meeting with Vertical Horizon’s management team in NYC where they asked you to attend
an upcoming strategic management session in upstate New York. They would like you to assist them
with a strategic issue relating to an impending shortage of airplane pilots. Coincidentally, on your return
from the NYC meeting, your flight home was delayed by 4 hours due to the lack of an “available” copilot.
They have read the 2014 Boeing Pilot and Technician Outlook report and want your help.
According to Boeing’s 2014 Pilot and Technician Outlook report, there is a need for nearly 533,000
airline pilots over the next 20 years. While demand is expected to be the greatest in the Asia Pacific
region, there is still likely to be demand in the US for pilots. Industry officials warn that a shortage
looms because of several factors. The mandatory retirement age in the US for a pilot is 65 (extended
from 60 in 2007) which means that many Vietnam Era veteran pilots are looking for retirement homes
near golf courses. In addition, the FAA has imposed greater training requirements and longer rest
periods between shifts for current employees. In addition, the economic downturn and the complication
of airline mergers have caused problems for airlines attempting to hire and retain qualified pilots
needed today and in the future. The profession is also facing difficulties attracting new entrants due to
the time it takes to meet the entry training requirements, and the high cost of training at accredited
flight schools. And the lure of foreign airlines could also help reduce the domestic supply of pilots.
The three (3) busiest airports in the United States are:
1) Hartsfield-Jackson Atlanta International Airport (ATL) – Atlanta, Georgia
2) O’Hare International Airport (ORD) – Chicago, Illinois
3) Los Angeles International Airport (LAX) – Los Angeles, California
Your assignment:
Prepare a report that you will share with Vertical Horizons that addresses the following:
• Research the severity of the predicted pilot shortage and the external labor market because
the company is concerned about the availability of pilots in the future.
• Compare forecasted employment trends in the above states (with the busiest airports) with
those of the entire United States. I suggest you reread Chapter 5 of your text for helpful
resources.
• Develop an action plan to strategically address the impending pilot shortage in the industry.
What are your suggestions for improving the quantity and quality of pilots over the next two
(2) decades? Vertical Horizon’s is considering discussing the issue at the next meeting of
Airlines for America, the airline industry’s trade group.
• Develop an action plan for Vertical Horizons to proactively address the situation for its own
operations

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Introduction

The shortage in the number of pilots available in the United States is alarming. According to reports by different bodies, including the Boeing Edge Flight Services. Nevertheless, the situation on the ground is more severe than it looks on paper. The regional Airlines face shortage that is more severe than the industry’s players are willing to admit (Winston, 2009). Many leaders are not yet ready to admit that they have been partial in their view on the matter. Most of the labor unions in the industry are claiming that the shortage is due to the low pay and not really a shortage based on qualification.

Situation on the Ground

According to reports by different bodies including the Government Accountability Office, the situation is spiraling out of control and in a few years there might be a mess in the industry due to the lack of skilled pilots (Taylor, Moore & Roll, 2000). There are more and more young student that are aiming to become lawyers and……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

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You are required, in the role of the Finance Officer for Landscape Horizons, to compile and analyse financial data and prepare a number of reports, as well as fill in a BAS form and submit it to their BAS agent for approval.

Assessment Task 2: Financial activity reporting project
Task summary
You are required, in the role of the Finance Officer for Landscape Horizons, to compile and analyse financial data and prepare a number of reports, as well as fill in a BAS form and submit it to their BAS agent for approval. You will also provide recommendations on the business in a meeting with the business owner.
This assessment is to be completed in the simulated work environment in the RTO.
Required
• Access to textbooks and other learning materials
• Computer with Microsoft Office and internet access
• Assets and Liabilities Data
• Recommendations Report Template
• Transaction Spreadsheet
• Financial Policy and Procedures
Timing
Your assessor will advise you of the due date of these submissions.
Submit
• Required reports
• Recommendation Report
• Draft BAS Form
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Assessment Task 2 Instructions
Landscape Horizons is a gardening business established by Greg James as a sole trader three months ago. The business offers gardening services to residential customers. The business address is Greg’s home 7 Mountview Road, Tyagarah NSW 2483. ABN 24 615 058 112.
Greg charges an hourly rate of $50. Financial projections show that the annual income will be approximately $80,000.
Greg can already see that he is going to get busier and busier due to the amount of customer enquiries. He recently had a casual labourer help him out a few times in the last couple of weeks, for one day in total. He has also decided to employ (you) an Accounts Officer part-time to look after the invoicing, accounts and reporting, as this is an aspect of the business he does not want to do himself. He has a Financial Policy and Procedures that a friend wrote for him, and this should be used as guidance.
All the transactions for the first three months have been recorded in a spreadsheet but Greg has requested that these are now moved into an accounting software system as he believes this will be much more efficient.
Complete the following activities:
1. Compile and analyse financial data
Review the Transaction Spreadsheet and research the financial and taxation regulations that would apply to Landscape Horizons.
Set up the company in the accounting software system as directed by your assessor.
Once you have completed this, you are required to enter the income and expenses for the first three months of the financial year from the transaction spreadsheet. For each item you will need to classify the type of income or expense, establish a relevant code and then record the data against this code.
You will also be required to value the assets and liabilities of the business as set out in Assets and Liabilities Data and enter in this into the accounting system using the required accounting method. Check all of your entered values prior to finalising.
Greg has reviewed the data you have entered and has sent you the following email.
Dear Finance Officer
I am very happy that we have now moved all of the data into the new accounting system, it will be so much easier to track.
Please advise me of the method you used to value the assets, as I am interested in how this is calculated.
Also, I do apologise but I included a set of tyres that I bought for my wife’s car (for $528 on the 31st of September). They were not a business expense. Please remove them from the calculations.
Thanks Greg

2. Respond to queries
You are required to respond to the queries in Greg’s email.
Greg has sent you a further email regarding financial reports and seeking your recommendations.
Dear Finance Officer
Thanks for the information on asset valuation and rectifying the discrepancy with the invoice for the last month.
I really want to keep on top of the business and its performance so could you please provide copies of the following to me:
• Profit and loss report, including trends in profits as well as expenses over the last three months
• Statement of cash flow
• Balance sheet
I set myself a budget for expenses of $1,000 per month. Please advise of whether this has been achieved for each month or not.
Finally, please provide me with my projected income for the financial year assuming the business moves forward on pretty much the same note.
And I would also like you to give me some insight onto what would be possible if I take on Jimmy for two days a week on a regular basis, paying him $25 per hour and charging out his services to clients at $50 per hour.
I would like you to present the information to me at a face to face meeting. I am happy to look at the raw numbers with you, but if you would like to develop charts or diagrams to assist with the explanation, please feel free to develop these. It is important that you structure and format the reports in a way that makes them easy for me to understand.
Thanks Greg
3. Prepare reports
You are required to prepare, and download, the reports your client has asked you for using the accounting software provided by your RTO.
Using the Recommendations Report Template respond to Greg’s questions in his email.
Print out a copy of each of these reports to take to the meeting with Greg.

4. Present information to the client
When you have prepared the requested reports, meet with the client to discuss these.
Show each of the reports to the client, answering any questions they have.
You should present the financial issues and requirements clearly, succinctly, using language appropriate to the audience and the environment.
During the meeting, you are required to demonstrate effective communication skills including:
• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding
5. Fill out a draft BAS
Print out a copy of the BAS Form.
Make sure that it is the most up to date version by visiting the ATO website at:
https://www.ato.gov.au/Forms/BAS-F—quarterly-BAS/
Using the data you have entered into the accounting system, fill out a BAS Form for Greg with pen or pencil.
When you are finished, submit the form to Greg (your assessor) within the timeline that you have been given.


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