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Support community participation and social inclusion

 Certificate IV in Leisure and Health (Release 2)E1320
CHCDIS003 – Support community participation and social inclusion
CHCDIS001 – Contribute to ongoing skills development using a strengths-based approach
Case study

All terms mentioned in this text that are known to be trademarks or service marks have been appropriately capitalised. Use of a term in this text should not be regarded as affecting the validity of any trademark or service mark.
© Open Colleges Pty Ltd, 2019
All rights reserved. No part of the material protected by this copyright may be reproduced or utilised in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the copyright owner.
Requests for permission to make copies of any part of the work should be mailed to: Copyright Permissions, Open Colleges, PO Box 1568, Strawberry Hills NSW 2012.

Instructions
To help Open Colleges manage your assessment, please use the following file-naming convention when you save your Microsoft Word document. Your file should be named and saved to your computer hard drive using your:
[Student number]_ [assessment] _ [assessment number].docx
For example:
12345678_21850a_01.docx
Assessment submission
Prior to submitting your assessment ensure that your Name and Student ID are included on the front cover page as well as the footer of each page. If this is not included the assessment may be returned to you for authentication.
When you are ready to submit your assessment, upload the file to OpenSpace using the Assessment Upload links in the relevant module of your course. The Student Lounge provides a ‘Quick Guide to Uploading Assessments’ if you need further assistance. Uploading assessments to OpenSpace will enable Open Colleges to provide you with the fastest feedback and grading on your assessment.
It is important that you keep a copy of all electronic and hardcopy assessments submitted to Open Colleges.
If there is a video or audio recording as part of this assessment you must have an introductory statement stating your name, student ID, Qualification and assessment number, along with the task or question you are responding to.
Competency details
CHCDIS003 Support community participation and social inclusion
This unit applies to workers who are required to assist with supporting clients with disability in community participation and social inclusion using a person-centred approach. This involves enabling clients to make choices to maximise their participation in various community setting, functions and activities to enhance psychosocial well-being and lifestyle in accordance with the client’s needs and preferences.
CHCDIS001 Contribute to ongoing skills development using a strengths-based approach.
This unit applies to workers who are required to assist with supporting the ongoing skill development of clients with disability. It involves following and contributing to an established individual plan and using a positive, strengths-based approach.
Introduction
This document is Assessment 3 of the three assessments you are required to complete, together with structured workplace learning, CHCDIS003 Support community participation and social inclusion and CHCDIS001 Contribute to ongoing skills development using a strengths-based approach.
This assessment is designed to gather evidence of competence, specifically to:
• Identify opportunities for community participation and social inclusion
• Implement strategies for community participation and inclusion according to the individualised plan
• Identify, address and monitor barriers to community participation and social inclusion
• Contribute to skills assessment
• Assist with ongoing skills development according to individualised plan
• Support incidental learning opportunities to enhance skills development
Assessment 3
Description
35131/03 Case study
Checklist
You must complete and submit the following:
Assessment 3
Question 1 (a – e) 0
Question 2 (a – d) 0
Question 3 (a – d) 0
Question 4 (a – b) 0
Question 5 (a – b) 0
Ensure your name and student Id are on the front page and in the footer of each page. 0
Assessment 3 – Demonstrate your knowledge
Question 1
Read the below case study and answer the following questions drawing from the learning in your module.
Emma, female, 47 years, and originally from Denmark.
Emma has progressive multiple sclerosis and uses an electric wheelchair for mobility. She is unmarried and doesn’t have children. Most of her family is based in Denmark, but she has a brother who lives in NZ who visits often. Emma’s multiple sclerosis has progressed over time and this has limited Emma’s life. Some effects are:
• Emma would like to go to NZ to visit her brother but is unsure how this might work given her level of support requirements.
• Emma used to have a wide social circle and had an active social life in cafes and restaurants. It is more difficult for Emma to access the community on her own now, so she has less opportunities to catch up with her friends.
• Emma had a friend who spoke Danish, but her friend moved away. Emma misses the opportunity to speak Danish. She also misses Danish food her friend would bring her.
• Emma used to attend a Roman Catholic church with her Danish friend, who supported her. She attends infrequently now that her friend has moved away.
• Emma is reliant on community supports provided by CareShore to enable her to continue living in her own home, including personal care, transport, domestic support and meal preparation.
1a. Suggest at least one way that you could collaborate and communicate with Emma on how to overcome any barriers and empower her to make her own decisions. How would you involve your supervisor in this process? (approx. 50-100 words)
1b. Identify three (3) of Emma’s barriers to community participation and social inclusion. (approx. 20-50 words)
Barrier to participation & inclusion
Example:
Emma is reliant on transport from CareShore to get around and access the community.
1)
2)
3)
1c. As Emma’s recreational worker, you need to assist Emma to find ways to overcome these barriers. (approx. 20-50 words)
Write down two (2) questions you could ask Emma to help her find solutions to be reliant on transport from CareShore to get around and access the community. Explain how Emma’s situation relates to the social model of disability.
Questions to ask to help Emma find solutions to this barrier How Emma’s situation relates to the social model of disability
Example:
‘Emma, if you wanted to go into town on your own, without using the CareShore bus, how do you think you could go about doing this?”
Person centred
1)
2)
1d. For Emma’s goal of visiting her brother in New Zealand, Emma has stated that she’d like to do some research about how to get there and places she could visit while there. Identify two (2) ways you could assist Emma to do this, while allowing Emma to make her own choices. An example has been done for you. (approx. 20-50 words)
Example:
I could ask if Emma would like to go to the local travel agent and if she would like to me to accompany her.
1)
2)
1e. For Emma’s goal of attending church more frequently, Emma has stated that she’d like to find some local Roman Catholic churches and visit them. Identify two (2) ways you could assist Emma to do this, while allowing Emma to make her own choices. (approx. 20-50 words)
1)
2)
Question 2
Read the below case study and answer the following questions drawing from the learning in your module. You are required to answer all the questions based upon the scenario below.
Scenario:
Emma wanted to plan a holiday to NZ to visit her brother, however things are not going well. The travel agent is not supportive of Emma going on the plane and starts asking questions and making statements to discourage Emma. The support worker attempts to advocate for Emma however the travel agent is not changing their attitude.
Another goal Emma had was to attend the women’s group at church. A woman from church comes to Emma’s home, picks her up and takes her to the group, takes care of her while she is there, and takes her home afterwards. Emma actively participates in the activities the women do to raise money for charity. She feels purposeful and a part of society.
2a. Emma has been devalued by the travel agent. Explain how being devalued in society might make Emma feel. (20-50 words)
2b. Imagine you are the support worker assisting Emma at the travel agent. Emma is angry at how she has been treated. How can you assist her to voice her anger at her treatment? (20-50 words)
2c. What would you do if you were the recreational worker and Emma has become extremely distressed by her treatment at the travel agent? (20-50 words for each)
Provide an explanation for this situation and include the following:
• What are your limititations?
• How would you recognise your own or potential limitations?
• What you would do in this situation?
• What advice would you seek, if any?
• How would you seek advice?
• Who would you seek advice from?
What are your limititations?

How would you recognise your own or potential limitations? •
What you would do in this situation?
What advice would you seek, if any?
Who would you seek advice from?

How would you seek advice?

2d. Emma has been treated as an active citizen who has a right to participate in society while at church group, but not at the travel agency. What would active citizenship look like for Emma at the travel agent? (20-50 words)
Question 3
Read the below case study and answer the following questions drawing from the learning in your module. You are required to answer all the questions based upon the scenario below.
Scenario:
Preparation: Emma has made friends with her neighbour and the two have agreed to go to a local café once a week together. A skill building plan has been developed by Emma (with the assistance of her support worker). Emma has begun to get tired more these days and finds it harder to think and to problem solve. The outing therefore is well planned to make it as easy as possible. The support worker assists Emma by organising her purse so that the money is easy to access, and to put the purse in her electric wheelchair where Emma can reach it, but where it is still safe. Julie goes with Emma to show her the way from her home to get to the café. She assists Emma to locate the most accessible seat in the café, which is conveniently located, is out of the way of people walking, and is easily accessible with a ramp that blends in well with the rest of the café.
The Outing: When the neighbour arrives, Julie assists with the conversation so that the neighbour can understand Emma’s impaired speech. Once the neighbour begins to understand Emma’s speech independently, Julie stops providing social support, and only contributes to the conversation if asked a question. While observing the conversation, Julie makes mental notes on Emma’s skills and competencies. During the outing, Julie maintains a quiet distance and observes in a non-obtrusive manner.
Completing the Outing: When it was time to leave, Julie did not assist with the payment, but allowed Emma to be independent with paying. Emma went to pay the bill and the wait staff asked if the bill was separate or together. Emma looked at the support worker for support. Julie told Emma that the wait staff were asking if Emma was paying for just herself or for her neighbour also. Emma then turned to the wait staff and said, “Just me.” And then paid her bill.
Going home: On the way home, Julie asked Emma to see if she remembered the way home. Julie mostly observes and gave support only when Emma went to go the wrong way. Julie pointed out landmarks along the street to support Emma to know the right way.
Reviewing: When they got home, Julie asked Emma how she thought it went. They had a discussion and Julie took on board Emma’s comments, and they agreed how they might improve the outing for next time. Julie thanked Emma for a nice day and left. In the car, Julie completed her case notes by logging onto CareShore’s intranet from her telephone and making electronic notes. She also called her supervisor to let her know how the outing went and to get permission to make changes for next time, as requested by Emma.
3a. Describe how Julie did the following: (10-50 words for each section)
Planned the outing with Emma to make it as successful as possible.

Observed and interacted with Emma in a respectful manner

Used strategies to create independence and develop skills for Emma

Withdrew support to encourage experiential learning

Assisted Emma to identify how things went with the outing and how to improve things

Observed Emma’s competencies and skills and made a record of the outing

Monitored Emma’s strategies to determine their effectiveness and how engaged Emma is, in consultation with a supervisor
3b. What assessment processes might the organisation have gone through to assess Emma’s support needs to go to the café? How you would explain your limitations to Emma? (20-50 words)
Assessment process for Emma’s support needs
Your limitations to Emma
3c. Describe how the café supported Emma’s rights to access and equity. (20-50 words)
3d. While at the café, what might have been some opportunities for incidental learning? (20-50 words)
Question 4
Read the below case study and answer the following questions drawing from the learning in your module. You are required to answer all the questions based upon the scenario below.
Scenario:
Emma is gaining confidence with attending the café with her neighbour. She has requested to go to the outing on her own, without any support worker assistance. Julie calls her supervisor to discuss the situation. She tells her supervisor that Emma is very good now at the café with all of the things that need to be done, but every now and again when she is tired, still loses track of the way home and can go the wrong way. Julie reads back on her notes from each visit to discuss with the supervisor.
4a. Describe the conflict between a support worker’s duty of care, and the client’s right to dignity of risk, and how you would consult your supervisor, as seen in this case study. (20-50 words)

4b. Read the United Nations Conventions on Rights of Persons with Disabilities, which can be accessed at the following link: https://www.un.org/development/desa/disabilities/convention-on-the-rights-of-persons-with-disabilities/convention-on-the-rights-of-persons-with-disabilities-2.htm
In your own words, provide a summary of what the document is about. (20-50 words)
Question 5
Read the below case study and answer the following questions drawing from the learning in your module. You are required to answer all the questions based upon the scenario below.
Ji-yoon, 7 years old.

Ji-yoon was born with Cerebral Palsy. She has severe impairment of her motor movements and uses a wheelchair for mobility. She has some learning difficulties (but these are mild) with good language development. Her English skills are good. Recurrent seizures are a part of Ji-yoon’s life as she also has Epilepsy.
5a. Do some research on special services that could support Ji-Yoon, a child with a disability, in the community. Complete the information below on what you have found. (approx. 20-50 words)
The name of the service:
Contact details:
What the service does:
5b. Once again access the United Nations Conventions on Rights of Persons with Disabilities, in your own words, provide a short summary on what it says about children with disabilities – Article 7. (20-50 words

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Writers Solution

Support community participation and social inclusion

 CHC43415 Certificate IV in Leisure and Health (Release 2)E1320
CHCDIS003 – Support community participation and social inclusion
CHCDIS001 – Contribute to ongoing skills development using a strengths-based approach
Written assessment
Student name: XXXXXX
Student number: XXXXXX
Assessment number: 35131/02
All terms mentioned in this text that are known to be trademarks or service marks have been appropriately capitalised. Use of a term in this text should not be regarded as affecting the validity of any trademark or service mark.
© Open Colleges Pty Ltd, 2019
All rights reserved. No part of the material protected by this copyright may be reproduced or utilised in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the copyright owner.
Requests for permission to make copies of any part of the work should be mailed to: Copyright Permissions, Open Colleges, PO Box 1568, Strawberry Hills NSW 2012.
Instructions
To help Open Colleges manage your assessment, please use the following file-naming convention when you save your Microsoft Word document. Your file should be named and saved to your computer hard drive using your:
[Student number]_ [assessment] _ [assessment number].docx
For example:
12345678_21850a_01.docx
Assessment submission
Prior to submitting your assessment ensure that your Name and Student ID are included on the front cover page as well as the footer of each page. If this is not included the assessment may be returned to you for authentication.
When you are ready to submit your assessment, upload the file to OpenSpace using the Assessment Upload links in the relevant module of your course. The Student Lounge provides a ‘Quick Guide to Uploading Assessments’ if you need further assistance. Uploading assessments to OpenSpace will enable Open Colleges to provide you with the fastest feedback and grading on your assessment.
It is important that you keep a copy of all electronic and hardcopy assessments submitted to Open Colleges.
If there is a video or audio recording as part of this assessment you must have an introductory statement stating your name, student ID, Qualification and assessment number, along with the task or question you are responding to.
Competency details
CHCDIS003 Support community participation and social inclusion
This unit applies to workers who are required to assist with supporting clients with disability in community participation and social inclusion using a person-centred approach. This involves enabling clients to make choices to maximise their participation in various community setting, functions and activities to enhance psychosocial well-being and lifestyle in accordance with the client’s needs and preferences.
CHCDIS001 Contribute to ongoing skills development using a strengths-based approach.
This unit applies to workers who are required to assist with supporting the ongoing skill development of clients with disability. It involves following and contributing to an established individual plan and using a positive, strengths-based approach.
Introduction
This document is Assessment 2 of the three (3) assessments you are required to complete, together with structured workplace learning, CHCDIS003 Support community participation and social inclusion and CHCDIS001 Contribute to ongoing skills development using a strengths-based approach.
This assessment is designed to gather evidence of competence, specifically to:
• Identify opportunities for community participation and social inclusion
• Implement strategies for community participation and inclusion according to the individualised plan
• Identify, address and monitor barriers to community participation and social inclusion
• Contribute to skills assessment
• Assist with ongoing skills development according to individualised plan
• Support incidental learning opportunities to enhance skills development
Assessment 2
Description
35131/02 Written assessment
Checklist
You must complete and submit the following:
Assessment 2
Question 1 (a – e) 0
Question 2 (a – d) 0
Question 3 (a – f) 0
Ensure your name and student Id are on the front page and in the footer of each page. 0
Assessment 2 – Demonstrate your knowledge
Question 1
Read the below case study and answer the following questions drawing from the learning in your module. You are required to answer all the questions based upon the scenario below.
Peter, 55 years, from a metropolitan city.
Peter had a fall from his roof and sustained paraplegia and an acquired brain injury. Since his accident Peter has had some further difficulties. He will go into the community on his own in his wheelchair and get lost. He has become prone to aggressive outbursts when he gets frustrated at not being able to do things he once did. His wife, Sue, who had been the primary carer, felt unable to cope any more on her own and arranged for Peter to live in a Supported Living home managed by CareShore. Peter’s dream is to get back into the workforce in some capacity, to play basketball as he once did, to manage his emotions, to access the community independently and not get lost, and to ultimately live back in his home with his wife.
1a. Imagine you are Peter’s support worker and are assisting Peter to identify some of his skills building and community participation goals. What might these be?
List a minimum of three (3) goals. (20-50 words)
1)
2)
3)
1b. Imagine you are working with Peter to identify some services and networks in the community for a person with Peter’s needs and interests. Conduct some research on at least two (2) services in your state that would be of benefit to Peter and complete the required information in the table below.
Service 1 Service 2
The name of the service
Contact details
What the service does
1c. How would you help Peter to identify any further interests, abilities and requirements regarding Peter’s community participation and skills building? (20-50 words)
.
1d. Peter may or may not be interested in doing the activities you have identified. How would you present these different options to Peter for him to make decisions? (20-50 words)
1e. Explain why it is important to involve Peter’s wife in your planning. (20-50 words)
Question 2
Read the below case study and answer the following questions drawing from the learning in your module. You are required to answer all the questions based upon the scenario below.
Scenario:
Peter has agreed to have a planning meeting around his activity citizenship and community participation needs and to formally agree upon some goals. Peter’s wife attended the planning meeting also and is supportive of his choices and keen to assist where she can.
2a. Prior to a formal planning meeting occurring, identify what kind of assessment the following professionals may conduct with Peter.
Professional What kind of assessment might they conduct with Peter?
Psychologist
Occupational therapist
Speech pathologist
Physiotherapist
2b. Why is it important for Peter to choose goals that not only teach him new skills, but that also provide enjoyment? (20-50 words)
2c. In this instance Peter has been able to clearly identify what goals he would like to achieve.
i. How might you support Peter if he was having difficulty identifying his goals for skills building and community participation? List a minimum of three (3) strategies.
ii. How could you assist Peter to access his goals once they have been identified? (20-50 words)
How might you support Peter if he was having difficulty identifying his goals for skills building and community participation?
List a minimum of three (3) strategies. 1)
2)
3)
How could you assist Peter to access his goals once they have been identified?
List a minimum of one strategy. (20-50 words)
2d. As Peter’s support worker, you have worked collaboratively with him and your supervisor to identify some goals he’d like to work towards. On the next page Peter’s goals have been put into the table. As his support worker, you will assist Peter to plan and achieve his goals. Think about possible ways this can happen. You will need to Include Peter’s wife, as an appropriate support person to enable Peter to achieve his goals.
In the column labelled ‘What resources do you need?’, ensure to list ideas for the following resources.
i. transport
ii. staff support
iii. finances
iv. mobility aids
v. any other resources to assist with skills building and Peter’s community participation.
You will need to be creative with some details to complete the form.
Remember that as a support worker, you won’t be simply giving these ideas to Peter, but you’ll be asking Peter questions to assist him in developing his own plan and his own way to achieve his goals. This planning sheet just acts as a prompt for you when you talk to Peter.
Client name Peter Simms Attendees of the meeting Peter Simms, Lorna Simms (Peter’s wife, Sue), Support worker
Date 16/04/2019
Community Access Goal How will you achieve it? Who will implement it? What resources do you need? What is the timeframe?
Developing a skill:
Peter would like to join a local wheelchair basketball team.
Community participation:
Peter would like to meet his wife and friends at the local RSL, travelling to and from the RSL independently.
Developing a skill:
Peter would like to re-learn some of the work skills he used to use in his profession, starting with how to type efficiently on a keyboard.
Question 3
Answer the questions below which follow on from Peter and his skills building goal in active citizenship.
3a. Select a skill building goal from the table in question 2. Use the template below to create a skill building program for Peter to learn this skill.
Client name Peter Simms
Skill to be developed
Resources/ equipment required
How the skill will be taught?
Reinforcers to encourage the person to do the task
Strategies for prompting and then fading the prompting
Techniques to encourage generalisation
Once the skill is learnt, how it will be maintained
Incidental learning opportunities
When the plan will be reviewed
Resources to complement strengths
3b. In the table there are some methods of monitoring whether skills building goals or community participation goals are being achieved or not. For each section of the table, briefly describe why each is important.
Monitoring skills building and community participation goals: Why this is important?
(50 words for each)
Getting feedback from the person with disability.
Seeking feedback from family and/or carers.
Seeking feedback from colleagues.
Getting feedback from supervisors.
Monitor level of engagement from the individual (in consultation with supervisor)
Regularly review strategies for skills building and community participation with the person with disability.
Regularly review strategies for skills building and community participation with supervisor.
Monitor success of strategies to address barriers (in consultation with supervisor)
3c. Imagine that your skills building program is going very well and Peter is learning the goal faster and better than expected.
Write a short script on how you would encourage Peter to choose a further goal to extend himself even more. (50-100 words)
3d. You are experiencing difficulties implementing the activities in the skill building program.
It will be necessary to discuss these challenges with Peter and his wife.
Write a short script on how you would give constructive feedback in an appropriate and respectful manner. (50-100 words)
3e. Outline why you need to follow CareShore’s documentation and reporting requirements when recording your support with Peter. (50-100 words)
3f. If at some point Peter decided he no longer wanted his wife involved or wanted her to be informed of how things were going, would the support worker adhere to this right to confidentiality, or would they continue to involve his wife, as they have a responsibility to include family as much as possible?
Explain your answer. (20-50 words)

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board of management approved a proposal for the inclusion of a new training arm of the organisation

You are employed by a national recruitment and human resources organisation. The organisation began in 2002, providing staffing solutions for businesses in South Australia. Since inauguration the organisation has continued to grow, opening offices in each state of Australia. Recently, the board of management approved a proposal for the inclusion of a new training arm of the organisation. The training arm will specialise in sales training for people wishing to work in the automotive industry.
As a result of inclusion of the new training division, management have given you a brief asking you to:
prepare a document introducing the training division and explaining its purpose to the staff in the organisation
develop some marketing material that will be used to attract and inform clients—to outline to clients in the automotive industry how the pre-employment training of applicants will be of benefit to them when they are looking to recruit and select new employees.
In this section, record yourself for 3-5min explaining how you will prepare for this briefing. Remember to write a script to assist you with your recording. Your script can be completed in bullet points and uploaded into the section provided.

Following from Task 3, you are now required to develop and produce the two documents.
Design the products, select the format and style as well as any graphics you will use.
Develop appropriate text for each document:
Prepare a draft of each document and have it proofed. Keep printed copies of the originals and the proofed documents (with track changes turned on).
Draw up a final copy of each document. The first should be ready to send out to personnel in the organisation and the second should be ready to send out to clients.
Submit a print version of the final copies, plus the draft and proofed copies, to your assessor.
Provide a report describing and explaining the steps taken to plan the documents and ensure that each one meets the brief you have been given.
Explain the action you would take to ensure appropriate conservation of resources (the resources used to prepare print and distribute the documents).
Explain how and why you chose the design elements you used and why you believe the finished documents are appropriate for purpose and for the audience

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File Inclusion Vulnerability

Do a bit  if research into File Inclusion Vulnerability.

  • What is it?
  • Why is is dangerous?
  • What is the difference of low and remote inclusion?
  • What methods can me employed to prevent a security breach?
  • What programming languages are vulnerable to this type of attack.

Post between 100-300. Use your own words. Do not copy the work of another students.

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Diversity and inclusion are two common debates both in the workplace and throughout our political spectrum.

Option #1: Diversity and Inclusion

Diversity and inclusion are two common debates both in the workplace and throughout our political spectrum. The simple fact is that citizens travel much more freely now than 50 or 75 years ago: Germany is less “German”, and France is less “France” than at any time in history. Employees in one country are much more likely to meet, interact, and work with employees in other countries, and that can be a challenge. With that understanding, write a paper that addresses the following:

  • Provide a brief overview of how the demographics of the world, and US, workforce has changed (percent of women in the workplace and average age, for example)
  • Discuss how managing a homogeneous workforce differs from managing a heterogeneous workforce, both nationally and globally.

Finally, present at least three strategies that a human resource professional should adopt in order to effectively manage employees who have different backgrounds, perceptions, beliefs, religions, and philosophies (both work and personal).

Your paper should be: