In this assignment, you will use the scenarios from our Week 2 assignment as the basis for a block business letter in which you communicate bad news to the recipient. Note that this is an ongoing situation, and the recipient has previously requested a review via email, letter, or personal meeting with management. Refer to your textbook for clarity, writing mechanics, professional language, and style guidelines.
Instructions
Choose one of the professional scenarios outlined in this document:
Write a letter from the perspective of a company manager who must communicate the bad news to one of the characters in the scenario you selected.
Use the guidelines outlined in Chapter 7 “Delivering Bad-News Messages” in your BCOM text to help you structure your message, shape your language, select your content, and format your message.
Focus on clarity, writing mechanics, and professional language and style requirements.
Requirements
Content:
Address the communication issue from your chosen scenario.
Provide bad news from the company to the recipient.
Concentrate on the facts of the situation.
Use either the inductive or deductive approach to structure your message.
Address the current and past context of the situation considering your recipient has previously requested a review of the situation.
Include the proper introductory elements of the sender’s address, date, recipient’s address.
You may create any details necessary in the introductory elements to complete the assignment.
Provide an appropriate and professional greeting or salutation.
Format:
Your block business letter should follow the form of Model 7B. Developing the Components of a Bad-News Message example in the textbook:
Reveals subject of message and transitions into reasons.
Supports refusal with logical reasoning.
States refusal positively and clearly using complex sentences and positive language and ends with a forward-looking message to enhance goodwill.
Use single-space paragraphs and double-space between paragraphs.
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Prompt: Drawing upon one of the problems identified in your problem catalog, find a recent article that promotes a linear, non-system approach to resolving the problem. Then, write a letter to the editor of that article’s publication pointing out the limitations of the linear approach and supplying instead a systems perspective to the problem.
The guidelines for most publications require that letters to the editor be succinct. Your letter to the editor should be no more than 200 words in length. If you feel passionate about the problem you have identified, consider submitting your letter to the publication. Before doing so, be sure to research the publication’s guidelines for submission.
Specifically, the following critical elements must be addressed:
Letter addresses the limitations of a linear approach to identified problem.
Letter applies a systems perspective to the problem.
Guidelines for Submission: Your letter to the editor should be submitted as a 1-page Microsoft Word document and should be no more than 200 words in length
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You need to write dozens of business letters, to your colleagues, clients, consultants, or vendors. Think what would happen if you were to make a critical error in your communication that will eventually affect your firm financially. Usingread articles that describe the business costs resulting from unclear instructions. Based on your research and readings, respond to the following questions:
What are the kinds of errors that are commonly committed in a business letter?
What could be the results of such errors? Provide at least three examples.
How would you avoid such errors in the future? Explain in detail.
What would you include in a best practices document for writing a business letter? Explain the dos and don’ts.
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Coates, Ta-Nehisi. “Letter to My Son.” Excerpt from Between the World and Me (New York: Speigl & Grau, 2015) on The Atlantic (accessed on March 7, 2017).
For your first assignment you will analyze one of these texts. Your explanation will be an argument that justifies your interpretation of the text, supported with evidence and examples-all skills you’ve been practicing throughout the semester. Your essay should be well-organized, with an introduction/thesis, body paragraphs, and a conclusion. You should include a summary of the article and a solid thesis statement for your paper. You must incorporate examples from the text in the form of quotations, paraphrasing, and/or summarizing. Include an analysis of the Rhetorical Context in your paper (the author, the audience, the style, the purpose, etc.). Remember to follow the citation guidelines we covered in class (see Chicago Style (Links to an external site.)Links to an external site., MLA (Links to an external site.)Links to an external site., and APA (Links to an external site.)Links to an external site. citation examples for reference).
Purpose: To describe the content, structure, and functions of the messages you encounter in texts. You are expected to read the text and ask yourself, “What is the author’s central argument and how is s/he supporting that thesis?” You are encouraged to incorporate your own viewpoint into this essay, supported by concrete examples in the text, but note that this is an analytical paper- not argumentative so focus the majority of your paper on the analysis of the text.
Questions you might consider:
What tone does the author use to convey his argument? How is the argument organized? Is the author relying on one or more of the three rhetorical appeals (ethos, logos, pathos) to make their appeal? If so, why might this be? Is this approach effective? Are there any holes in the author’s argument? Does the evidence seem credible?
You may also revisit the lecture and class handout on Reading a Text Critically. These questions will help you to engage fully with the text and help you de-code or understand the content more thoroughly.
Audience:
Write this paper for a general academic audience, which may or may not have read the article. Given that your audience may not know the text, you will need to utilize your summary skills learned in class by introducing the text before you discuss its meaning.
Requirements:
Papers should be double-spaced, three to four pages in length (approximately 350 words per page), in 12 pt. size, in Times New Roman font, and stapled. This assignment is worth 20 points.
Format:
All papers for Comp 1020 should be submitted in the following MLA format https://owl.english.purdue.edu/owl/resource/747/24/ (Links to an external site.)Links to an external site. (see example below) or other approved format (APA or Chicago Style).
The “Letter from Birmingham Jail” (1963) is a good text written by Martin Luther Jr. while in prison, which highlights the different uses of ethos, logos and pathos to create rhetorical appeal among its audience. The author narrates in poise the letter which was written by Martin Luther King Jr. while in prison. In the article, the author narrates how Martin L. King Jr. led the revival of the Birmingham campaign and his eventual arrest together with Ralf Abernathy. Martin Luther Jr. and Ralf Abernathy were arrested after marching with work clothes Sixth Avenue Baptist Church into a waiting police wagon. Martin Luther King Jr. would later write a letter in response to the clergy, who criticized his direct methods as being “unwise and untimely” (Kingencyclopedia.stanford.edu, n.d.). Martin Luther King Jr., as the author of the article narrates, would later incorporate some parts of his letter in his later publication, “Why We Can’t Wait”.
Textual Analysis of “Letter from Birmingham Jail” (1963) There are several ways in which an author can appeal to the audience. The author can achieve rhetorical appeal through the manipulation of the audience pathos, convincing them that s/he is honest and through ethos and offering convincing evidence (logos). In the article, the author uses a mixture of quotes from direct source and narration to convey the message about the letter written by Martin Luther King Junior. In the first paragraph of the article, the author introduces the article by mentioning the Birmingham……………………………………………………………………………………