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Develop and manage performance-management processes

Adv Dip Community Sector Mgt 2B

  BSBHRM512 Develop and manage performance-management processes

Participant Assessment

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the one that remains unasked!!!

Assessment

Assignment Activities

There are 3 parts to this assignment.

Use a word processor to create one document with your responses to all parts.

Part 1 is a Scenario. Read through the scenario carefully. Answer, 250 words. Part 2 is an Activity. Read through the activity carefully. Answer, 250 words. Part 3 is the Project. Read and follow the instructions provided.

Scenario

You are responsible for developing and monitoring KPIs for a staff member who is responsible for recruitment in your unit.

a.   Provide examples of at least four possible key performance indicators (KPIs)

that are specific, measurable and align with business goals.

b.   Explain how you would monitor these KPIs.

c.   How frequently would you meet with the employee regarding the KPIs? Explain

your rationale for this.

d.   find the employee is not meeting their KPIs, describe briefly the steps you would take to deal with the situation?

Activity

a.   Provide a sample learning and development plan for a junior manager whose training needs have been identified by their manager as managing people and delegating effectively.

b.   Part of your suggestion for the manager is to enrol in a Certificate IV in

Leadership and Management which can be undertaken on the job. What process would you use to select the sup plier to satisfy the needs of this manager?

c.   How would you monitor the success rate of the training and notify his/her

supervisor?

d.   The manager has come back to you during his/her training and expresses concern about the training provider in particular the l ack of support being provided. How would you manage this?

Project

Assume you have recently joined a tech company “High Tech Pros” (simulated, not a real business) that has grown rapidly from a small start -up to now employing over 200 staff. Of the 200, 125 are full-time staff and 75 are contractors (who are hired as required). Most are technical officers (analysts, programmers etc.) with 16 being administrative staff looking after accounts, marketing, sales, HR and general administration.

Both the owners and the managers they have employed are highly skilled technically but have little true management experience. The owners have plans to grow by up to 100% over the next 12 months and know they need processes to ensure they manage their staff. They have read about Google’s success in motivating and managing staff and have asked you to complete Parts A  to D below in order to:

        Put a performance management process in place for all staff

     Help their managers transition from being competent technicians into being great managers

Read the following case study about the real company “Google” (no need to google

this, ha ha):

Sourced 13/10/2016 from European CEO magazine, (15/06/2015 ed .): http://www.europeanceo.com/business-and-management/secrets-of-googles- talent-retention-success/

This March, Fortune named Google, already the world’s biggest search engine, the number one employer for the sixth year in a row, making the tech company the ultimate talent magnet.…

The capabilities of IT systems allow a more sophisticated and analytical approach to HR than was possible in the past”, says Mark Thompson, Head of Reward Consulting at management firm Hay Group. Thus, cold hard facts are employed in order to keep the chances of unexpected outcomes to an absolute minimum.

At Google, employees are considered the company’s most valuable asset – the backbone of the organisation. They are given freedom, a healthy work-life balance, incredible perks, and even the chance to have fun at work. There are many who maintain that such radical practices are a waste of money and time, and some may find them simply absurd. And yet, the results speak for themselves.

What HR should and must focus on is understanding the relationship between the things which motivate and engage people as individuals”, says Laurence Collins, Director of HR and Workforce Analytics at Deloitte. “The environment, work, growth, reward and flexibility it offers, [are] part of the employee proposition.”…

Each year, two million people apply for around 5,000 vacancies at Google. With better odds of being accepted into Harvard or even of being struck by lightning, many hopeful candidates turn to unorthodox means to make themselves stand out. Lazslo Bock, Head of People Operations at Google, told Forbes in a recent interview that he often receives pleas, bribe offers and even threats from applicants. …

During the recruitment process, Google uses an algorithm to make predictions regarding which candidates have the best chances of succeeding at the role in question. Those with a very high IQ are often chosen, although the ability to learn and absorb information is considered more important. Riddles and brainteasers are no longer used, as analysis carried out by the department has found that those who do well in such exercises are not necessarily the best candidates. Traditional interview questions have thus made a comeback in Google’s interview process. …

The people operations team also looks for those who will fit into the firm’s unique culture. Namely, they are looking for ‘Googleyness’ or, in plain English, intellectual humility. … So as to prevent shortsightedness, verdicts, such as whom to hire and fire, how performance is rated and which promotions are given, are never made unilaterally. “Each of these decisions is instead made either by a group of peers, a committee, or a dedicated, independent team”, writes Bock in his book Work Rules.

Generally, people spend most of their lives at work. It is, therefore, vital for it to be as pleasant as possible. Furthermore, an infinite budget or worldwide status is not necessary to create such a setting, as many cynics often claim in response to Google’s style of management. Considering employees as the most precious commodity within a business is how it can be achieved. Creating an environment in which employees want to get up and go to work can enable them to reach their full potential – to the benefit of their employers and all those around them. To s ome, this may seem like an unmanageable task, but it really isn’t – Google proves that it is possible.

Part A

Based on what you have read so far in this “Google” case study, plus other research and your experience, develop recommendations for:

a.   A performance management process that would suit the company you joined “High Tech Pros”, keeping in mind that some employees are part -time or contracted.

b.   Organisational timeframes for formal performance management sessions. c.   A quality improvement plan for the performance management process.

Part B

Explain who you would consult with at “High Tech Pros” and outside that company,

to ensure there is agreement on the new formal performance management

process you recommended in Part A.

Part C

Develop a series of short lunch-time sessions for the “High Tech Pros” management team (use a few bullet points for each session) to train them on: a.   How to develop KPIs for their staff.

b.   How to provide feedback to under-performers c.   Basic staff coaching techniques

d.   Dispute resolution and mediation processes e.   How to conduct a performance review

f.    Recording information and storing documents relating to performance reviews and performance management sessions.

Note: You should be mindful of maintaining the attention of managers given their different learning styles and may use PowerPoint, video, Word documents or any other technology that is accessible and appropriate for this task.

Part D

Design a coaching/mentoring program to support managers at “High Tech Pros” in their role. You may choose to use internal or external providers (or both), but must provide a rationale for your choice and explain the process of introducing the program including consultation with key stakeholders.

discuss. If you are not currently working in HR, consult your tutor/assessor about work experience or an alternative task.

Upload your completed work on your MyUpskilled portal.

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organisation’s risk management policies and procedures and make general comments on the strength and weakness of these current arrangements

BSBRSK501:

Manage risk

Participant Assessment

Need Help with your Assessment?

Post your query to your fellow students in the Student Queries Forum? Use this forum to post any question about any part of the assessment. Alternatively, post your query to the Facebook Study Group for your course.

Perhaps, you need help answering a particular question or sourcing the information from the resources.

Perhaps, you need some informal feedback on your assessment before you submit it. You can upload your assessment here and ask your fellow students for a constructive and supportive review.

Perhaps, you can even help another student and answer their questions.

Sharing information is the key to success and remember; the only silly question is the one that remains unasked!!!

Scenario

Read the scenario below, and provide a detailed response to how you may handle or resolve the situation within the scenario based on your knowledge and skills.  If answers are being simulated, make it as real as possible to workplace settings.

The trainer at Upskilled, a training company, has her laptop stolen from an interstate restaurant where she was conducting a dinner meeting with clients. The laptop contains nearly 4 weeks of data that had not been backed up. This is a significant loss of a large amount of personal information regarding clients and business opportunities. In addition to this loss, the trainer is now without use of a laptop and still has much client work to conduct. As a result of this loss, Upskilled undertakes a risk management process and decides to implement an action plan to ensure all identified risks are minimised.

Develop a detailed action plan with

a)  A policy to reduce the likelihood of this occurrence happening again.

b)  3 procedures to mitigate (minimise) the possible consequences, should it ever occur again. c)   Include if there is any legislative or regulatory context that you need to be aware of.

Project

Read the project below, and provide a detailed response. Use as many workplace examples as possible. If answers are being simulated, make it as real as possible to workplace settings.

In order to demonstrate competence in this unit, you need to demonstrate that you plan, conduct and evaluate risk management strategies for an organisation or business. You can use your own work example or provide simulated answers.

Your task is to:

•            Describe your chosen organisation’s risk management policies and procedures and make general comments on the strength and weakness of these current arrangements.

•            Identify four risks in your organisation where there is a potential for having a negative impact on reaching your organisational objectives.

•            Analyse and evaluate these four risks according to the likelihood of them occurring and the consequences if they did occur, i.e. provide a Risk Assessment matrix on these four risks.

•            List the stakeholders for each of the risks identified and analyse the possible impact of the risk on the stakeholders. How will you communicate the changes to them?

•        Prioritise the treatment of the identified risks.

•        How will you monitor the implementation and effectiveness of your risk management plan?

What are the critical success factors?

•            Describe how you will document your risk management strategies so that they can become part of your organisation’s policies and procedures for managing risk.

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utility of case management services

SWK535 Movie Reflection Rubric (3-4 Pages) 150 points

Students will watch two films to help them understand the utility of case management services. Students must watch the films and engage in self-reflection and critical analysis of the issues presented throughout the films. Use APA format and the follow the rubric posted on Blackboard. The films are:

The Waiting Room: https://www.youtube.com/watch?v=mzIin6OVoLU

Living in tents: for rent at https://www.amazon.com/dp/B07FDMQMDH

InstructionFeedbackPoints EarnedPoints Possible
Summary Provide a brief summary of the films, their main points, and positions50
Reflection Describe your position and personal reflections about the films. Incorporate relevant readings from the text to support your position.75
Organization Use the headings provided in this rubric and present organized sentences and paragraphs. All sentences are well constructed and have varied structure and length. No errors in grammar, mechanics, and/or spelling. APA style formatting

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If you were part of the management team at Petrie Electronics

Petrie Electronics

Student Name

Affiliation

Course

Instructor

Due Date

Petrie Electronics

5.57 Look over the scope statement (PE Figure 5-1). If you were an employee at Petrie Electronics, would you want to work on this project? Why or why not?

Because the Project has been divided into portions, if I worked for Petrie Electronics, I would want to work on it. Overview of the project, goals, major suppositions, and stakeholders. You may see a breakdown of the project and a list of the people in charge of each part. I’ll participate in the project since it is well structured because it is nicely organized.

5.58 If you were part of the management team at Petrie Electronics, would you approve the project outlined in the scope statement in PE Figure 5-1? What changes, if any, need to be made to the document?

The project overview and objective are both specific, so I would accept it. I would want to add that the stakeholders have a responsibility to be more detailed and to set a time for each project part so that they can easily follow what needs to be finished by when.

5.59 Identify a preliminary set of tangible and intangible costs you think would occur for this project and the system it describes. What intangible benefits do you anticipate for the system?

Training and staff salary are examples of tangible costs. Customer happiness and employee productivity are two examples of intangible benefits. A system to track the number of consumers who shop there at a particular moment is one of the advantages. Customers will be encouraged to shop more by the incentive scheme in order to accrue more points. A company’s reputation for dependability and consumer trust is aided by excellent customer service.

5.60 What do you consider to be the risks of the project as you currently understand it? Is this a low-, medium-, or high-risk project? Justify your answer. Assuming you were part of Jim’s team, would you have any particular risks?

If I were on Jim’s squad, I would take part. Due to the fact that it is an extra advantage, the project has low risk. The business can continue to run with or without a customer reward program. If revenues do not rise, incentives for devoted consumers may become an additional expense. Another expense that must be considered is the cost of outsourcing system development. This is a risk since money will be lost if the project’s objective is not met.

5.61 If you were assigned to help Jim with this project, how would you utilize the concept of incremental commitment in the design of the Baseline Project Plan?

You can examine the project at each stage, make changes, and go on to the next step of the project with incremental commitment. The financial, technical, and operational schedules can be examined and fixed one step at a time using this notion in the baseline project plan.

5.62 If you were assigned to Jim’s team for this project, when in the project schedule (in what phase or after which activities are completed) do you think you could develop an economic analysis of the proposed system? What economic feasibility factors do you think would be relevant?

Yes, I am able to create an economic analysis to ascertain the project’s profitability and how frequently clients would purchase as a result of the incentive schemes. Cost of systems study, time spent by systems analysts, and employee study time are a few key economic feasibility variables. In this project, training time and expense are important considerations.

5.63 If you were assigned to Jim’s team for this project, what activities would you conduct in order to prepare the details for the Baseline Project Plan? Explain the purpose of each activity and show a timeline or schedule for these activities.

At each stage of the project, I will do an incremental analysis.

  1. Activity- Introduction
  2. Activity – System Description
  3. Feasibility Assessment Economic analysis Cost benefit – cost to train and implement the project Operational analysis To measure customer satisfaction and increase in sales Schedules, timeline and resource analysis The entire project would take around 6 months to complete. Each stage of the project will take two months, with the second month dedicated to increment analysis.
  4. Management Issues – Description of stakeholder or team member

Assessing risk

The first step in creating a risk assessment plan is determining the hazards that your staff and business are exposed to. Look around your firm and consider how business activity or outside factors might negatively affect your workforce. Consider who will be injured if the hazards you’ve identified occur for each one. After making a list of potential risks, consider how likely it is that each risk will materialize and how significant the consequences will be if it does. With the help of this assessment, you can decide which risks should be given top priority and where they should be minimized.

You should reevaluate your analysis and, if required, make changes. Your workplace is constantly changing, and with it the risks to your business. Each new piece of machinery, method, or individual raises the possibility of a fresh risk. Review and update your risk assessment approach frequently to stay on top of these new threats (Puettmann, 2015).

Risk factors

  1. Project size

Due to the project’s extensive scope, the project’s success could be jeopardized by a lack of cash or poor financial management brought on by an overly ambitious budget or other restrictions. The risk may migrate to other operations and labor segments if the project cost exceeds the allocated money. The decrease in funds could also have an impact on the incidence of a scope risk. People will grow disinterested in the endeavor. In the middle of a project that lasts for months or even years, stakeholders could get lost. The business climate could change between the time the project is initiated and the point at which you identify it as finished. What would happen if your sponsors’ focus was redirected to newer projects or significant market changes, resulting in the loss of crucial funding? Costs will also increase. Cost creep is a valid concern for a few excellent reasons. The first are basic inflation and market conditions. When the project was still in the planning stages, were the pricing you obtained and the estimates you made still accurate? Your team members might also be less adamant about adhering to the original budget because there will be plenty of opportunities to “pay back” overages by borrowing from one line item to support another, much as you worry about losing control of a huge project’s time component. Can you stick to your budget over the long term?

  1. Project structure

The technological component of managing a project is a complicated deliverable due to the rapid emergence of new and cutting-edge technology. The technological layout of a project endangers data security, organization services, compliance, and information security. Technology-related hazards are more challenging to control because installing new IT systems typically calls for hiring new staff members and buying new software. Interruptions in service are one more technological risk that might result in delays and project failure (Ghasemi, 2018).

When you are in charge of a project, you are required to follow a tight code of conduct for timely and effective communication. Meetings with stakeholders, such project donors, enable you to stay on top of any changes, redistribute work, and promote team cohesion. Team members occasionally forget the most crucial components of efficient communication despite having access to so many communication tools and channels. This leads to data loss or misinterpretation, project disruption, and other problems.

  1. Development group

Specifically in terms of development objectives and long-term goals like economic growth and poverty reduction, as well as supporting goals like reform and capacity development, this is the danger that development aid or government/agency resources will not provide results. Development risk is influenced by the amount of administrative work that donors make governments and agencies do, as well as the expenses of complying with intricate donor procedures that are beyond the technical capabilities of people and institutions. The proper application of various country system elements is thought to support capacity building and reform (Kyttälä, 2014).

  1. User group

Customer service representatives may be required to deal with irate customers and attempt to mend the connection if the business falls short of consumer expectations. Discounts, extra/bonus service hours, or, in the worst situation, a client churn could occur as a result. Management will be helped in recognizing trends in customer unhappiness and putting action plans into place if these issues emerge by keeping track of unhappy customers as well as the strategies, time, and procedures required to fix them. By closely observing the causes and outcomes of customer service interactions, the company can spot areas for development and expansion. In this situation, the system may not perform as expected. In today’s always-on and connected environment, customers expect businesses they do business with to be accessible to them seven days a week, 24 hours a day. But what if your business lacks the required technological infrastructure? Understanding your limitations in relation to your clients’ needs is crucial, especially if you want to be able to assist them as they use your product or service. They must first comprehend the needs of the consumer in order to create the system.

Upon reviewing these examples, it is clear that one risk element that jumps out is Jim’s quick background check of the customer service and lack of consideration for the thoughts of the staff. Despite having five years of experience from his former position, Jim was a new employee of the organization. He ought to have taken his time to carefully weigh all the relevant factors so that he could appropriately formulate a comprehensive plan.

References

Ghasemi, F., Sari, M. H. M., Yousefi, V., Falsafi, R., & Tamošaitienė, J. (2018). Project portfolio risk identification and analysis, considering project risk interactions and using Bayesian networks. Sustainability, 10(5), 1609. http://www.cs.unb.ca/~fritz/cs3503/risk.html

Kyttälä, T. (2014). Outsourcing Logistic and Supply Chain: Effects on small & medium size enterprises. https://www.callrail.com/blog/4-risks-associated-with-outsourcing-customer-support/

Puettmann, K. J., Wilson, S. M., Baker, S. C., Donoso, P. J., Drössler, L., Amente, G., … & Bauhus, J. (2015). Silvicultural alternatives to conventional even-aged forest management-what limits global adoption?. Forest Ecosystems, 2(1), 1-16. https://forestecosyst.springeropen.com/articles/10.1186/s40663-014-0026-z

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Management research indicates that developing self-awareness has several advantages: personal growth

Login into CONNECT and click the link called “Course wide resources and additional activities”. Click the self

assessment link called “Do you have what it takes to be a leader?” and assess your leadership style.

Based on these assessment identify potential areas of improvement and prepare a Personal Development Plan

(PDP). You should then access the learning logs and complete both learning logs as directed to prepare your

PDP.

Remember to follow APA guidelines for this assignment.

This assignment is worth 20% of your final grade.

LEARNING LOG CRITERIA AND EVALUATION FORM

Specific experiences teach specific lessons necessary for success. But it is critical, as T.S. Eliot said,

not to “…have the experience, and miss the meaning.” Managers we studied who went on to

become effective executives not only had the experiences but learned lessons from them. Center

for Creative Leadership Studies on Executive Learning

Management research indicates that developing self-awareness has several advantages: personal growth, career

development, and an enhanced ability to understand and have empathy with others. In their studies of

managerial and executive derailment, the Center for Creative Leadership found that successful managers: (1)

understand their values, personal styles, and strengths and weaknesses; (2) know the impact of these values,

styles, and strengths and weaknesses on their ability to effectively work with others and achieve their goals; and

(3) are quick to reflect upon and learn from their own experiences.

Despite these advantages, we often resist opportunities to increase our self-awareness. We try to protect our selfesteem.

We fear that learning something new about ourselves will be painful or may require us to change our

treasured and habitual ways of seeing, thinking, and behaving. We may think that we already know ourselves well

enough. Or we may not want to take the time out of our busy schedules to engage in self-reflection — like the busy

woodcutter who never takes the time to sharpen the saw and eventually loses the ability to cut wood. In short,

developing a willingness and ability to engage in self-reflection, is a critical leadership skill that is not easily learned

yet reaps many rewards.

Keeping a learning log is a structured way to develop this skill. This log is a confidential, written record of your

personal development through the class.

The first log can be 8 -10 pages, and each entry should be no more than

1-2 double spaced pages. The last entry, your comprehensive action plan for change, should be no more than 6

pages. Your learning log is a confidential document. Only I will read it. The following criteria will be used to

evaluate your learning log.

• Completion of assignment: You submit the log on time, answer specific questions when asked to

do so, and have complete entries for each assignment. All papers must be submitted on time or

they will be considered late and at least 10% points will be deducted from your grade. The number

of points deducted for late papers will be determined based on how late the paper is turned in. If

there are special circumstances, please discuss these with the instructor.

• Self-reflection: You demonstrate a willingness and ability to engage in self-reflection. You provide

examples from your own experience. You show an understanding of the consequences of your

values, attitudes, style, behavior, etc. on yourself, others, and the organization. 30%

• Conceptual understanding: You demonstrate a thoughtful understanding of conceptual materials

from class and integrate them, as relevant, into your log. 30%

• Application: You demonstrate a willingness and ability to take steps toward personal change. You

discuss in depth possible plans for action. 20%

• Written composition: The learning log is professionally presented: well-organized and well written

(including spelling, grammar, reasonable paragraph length, double-spaced, 12 point font, pages

numbered, no less than 1 inch margins, and staying within page limits). 10%

• Plagiarism and citations: Please ensure to cite any external material properly as this paper will be

scanned for plagiarism. 10%

N.B: Required Learning Log questions  set 1

                          Learning Log questions set 2

                          Personal development plan

Please see attached for document.

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Operating System Administration and Patch Management

 Assessment Description

During this topic, the principles of Separation, Isolation, Encapsulation, Fail-Safe Defaults/Fail Secure, and Modularity would be implemented to help the network with layering defense security. This is important for the defense of the network.

Reference the following CYB-515 videos (located in the Class Resources) and handouts as needed to complete the lab:

  • Operating System Administration and Patch Management
  • Adding Windows 10 to the Network
  • Installing Patches
  • Creating Log On Policy
  • Creating Group Policy

Provide screenshots to illustrate the installation of patches and updates of the server, the creation of the three security policies, configuration of the VPN, and the addition of the Windows 10 VM to the network. On each screenshot, include 1-2 sentences that summarize what the screenshot is illustrating.

Part 1:

In the virtual sandbox environment, you created in Topic 1 configure Microsoft Server to do the following:

  • Reference “Installing Patches.” Install patches and updates for the server.
  • In the Active Directory, create three security policies as described in the following bullet points.
  • The Research and Development Department would have access to the network every day from 9 a.m. to 8 p.m.
  • The Human Resources Department policy for managers and users, using the least privilege, would allow managers to have access to all personnel information. Human Resources users would have access only to a specific department.
  • The Sales Department’s access to the network would allow managers to have access to the network only during their shift (i.e., from 9 a.m. to 5 p.m.) Users would only have access to their network Monday through Friday.
  • Configure VPN access for IT Department Admin only.
  • Add a Windows 10 VM to the network and a joint to the domain.

Part 2:

Write a 500-1000-word lab report that includes a title page, table of contents, overview, and the required screenshots with summaries.

  • Provide a brief summary explanation of what you were accomplishing when you installed the operating system.
  • Explain why it is important to install patches and updates as an operating system administrator.
  • Explain the significance of configuring appropriate authentication policies as part of managing system services and user accounts.
  • Explain the interaction between security and system usability and the importance of minimizing the effects of security mechanisms.

While APA style is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center.  

This assignment uses a rubric. Review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.  

You are not required to submit this assignment to LopesWrite.

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  • Operating System Administration and Patch Management

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Discuss the necessity of risk management and disaster recovery in the context of major disasters (such as 9/11)

Describe in detail and provide at least one example of what IT Risk Management is. Also, discuss the necessity of risk management and disaster recovery in the context of major disasters (such as 9/11).

Your assignment should meet the following requirements:

  • 2-4 pages, not including the cover page and reference page.
  • Conform to APA Style.
  • Support your answers with the readings from Module 01 and at least one current scholarly journal article (not more than five years old). The Rasmussen Library is a great place to find resources.
  • Clearly and well-written, concise, and logical, using excellent grammar and style techniques. You are being graded in part on the quality of your writing. If you need assistance with your writing style and APA format, start with the Writing and APA guides at the Rasmussen Library

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Role of production management in a successful business

Bunny Frank’s pastry business has been doing well since you helped her understand the role of production management in a successful business. Her output and sales have grown, and she has hired several employees.
Recently, though, several of her longtime customers have mentioned that, from time to time, her pastries are not as good as they used to be. Bunny’s business is based on delivering quality products and service. She wants to nip any problems in the bud. Once again, she has asked for your help.

Bunny would like to have a PowerPoint presentation on hand to show current staff and future hires.
Prepare a PowerPoint presentation that contains at least eight content slides as well as a title slide and reference slide. Your presentation should address the following elements:
the importance of quality to Bunny’s customers,
the importance of quality to Bunny’s operations,
at least two quality tools Yummy Bunny Pastries can use to determine if it has quality problems and how to use the tools, and
how to assure customer service quality.

Use the notes section (speaker notes) on each slide to write what you would say about the content of that slide if you were giving the presentation. That will help Bunny use the presentation in the future.

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Analyze the National Infrastructure Protection Plan and Risk Management Framework

The foundation of the protecting our nation’s critical infrastructures and key resources is the risk management framework. Risk is the possibility of an unwanted event – the chance of losing something. The goal in risk management is to mitigate loss from a natural or manmade disaster.

For this assignment, read Chapter 3, “The Strategy: Managing Risk,” PDF attached 

Instructions

Write a 2–4 page paper in which you:

  1. Analyze the National Infrastructure Protection Plan and Risk Management Framework, including Figure 3 – Critical Infrastructure Risk Management Framework on page 15 of the National Infrastructure Protection Plan, and conclude how it has been designed to protect the nation’s critical infrastructure.
  2. Determine the purpose of the feedback loop design and argue how it strengthens or weakens the model. Justify your response.
  3. Decide if taking a “risk management” approach is suitable for protecting the nation’s critical infrastructure. Support your response.
  4. Choose the one step that is the most important or has the greatest impact on the other steps of the Risk Management Framework and describe why.
  5. Discuss your thoughts on the effectiveness of the NIPP, and suggest one change you would make to the plan. Support your response.
  6. Use the Internet, or your supplemental resource list to locate at least three quality resources for use in this assignment

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Module on crowd management and behavior issues

An essay of 600 – 800 words, be a MS Word Document file. Use 12-point Times New Roman font, double-spacing, and APA 7th edition style. No cover page is necessary. A reference list is required.

Topic:

Select one of the three articles posted in the Week 3 module on crowd management and behavior issues. Briefly summarize the main points of the article. Focus on the issue that the paper discusses. What suggestions do you have to solve the problems discussed in the articles, that have not been covered in the articles themselves? You must have at least one suggestion (You cannot say “I agree with everything the article suggests.”

Grading Standard/ Rubric:

The papers should include an argument or thesis statement relevant to topic stated above (10%) that is being supported throughout the paper with paraphrasing and citations from primary and secondary sources (20%), brief summary of the main idea (20%), and then a critical analysis of how the sources support the argument/ thesis statement (20%). Spelling, grammar, and typographical errors should be kept to a minimum (15%). Students should use direct quotations sparingly (5%). The plagiarism tracker should have less than 25% match from other sources (10%). Over 40% match will be considered plagiarism and papers will receive a zero grade (0/20). Papers that have used programs that paraphrase to trip plagiarism detectors to point where the paper is unreadable, will receive a zero grade.

Note: Weighting of grade is the percentages in parentheses.

Total Paper is worth 20 points (20% of overall grade)