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research articles that pertain to marketing a service (as opposed to a product)

Individually, students will read 5 journal/research articles that pertain to marketing a service (as opposed to a product). Students will then write a 3-5 page report (excluding cover page, abstract, and references) synthesizing those 5 articles. APA methodology applies to this assignment. 

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Marketing Director at Villiard Ltd

EMBA MARKET RESEARCH 

Following a fifteen year experience in product development, market research, marketing planning, customer relations, channel management, consultative selling, distribution, direct marketing, sales promotion, brand management, advertising, and public relations at Nolan Plc, you were appointed Marketing Director at Villiard Ltd, a newly established but promising Health Management Organization (HMO) based in Victoria Island. Villiard aims to be a premium brand operating mainly within the A, B, C1, and C2 socioeconomic segments of the market. You are scheduled to resume for work on the first Monday of August. Given your broad, extensive, and all-embracing experience in marketing management, you understood that being a new market entrant with zero track record, it will be challenging to sell Villiard’s HMO premium service to a maturing market already dominated by major operators with deep pockets without undertaking a strategic brand visibility exercise. Put another way, you are fully and incontrovertibly convinced that if Villiard was to achieve its marketing goal of acquiring 15% of current market share within its first year of operations, it must pursue, among other things, a strategic corporate marketing and communications campaign that creates brand recognition and presence and drives a switch in favor of Villiard’s products. Based on your rich industry experience, you are convinced that if Villiard’s marketing goals are to be accomplished within the first year, all marketing activities must be underpinned by credible insights from a market research exercise that gauges what customers want or prefer & why, how they want it, where and where they want it, how they want it and how much they are happy to pay for Villiard’s services. In view of this conviction, you are to undertake a market research exercise that gives: (1) in-depth understanding of the HMO target audiences and the influences that shape their attitudes, belief systems and decision-making processes (2) insight into the buying behavior, product and media usage, psychographic and lifestyle patterns within socioeconomic (SEC), geographical, age and gender groups (3) insight into general lifestyle issues amongst the identified groups in the HMO market, and forge opportunities to develop a corporate marketing communication strategy and media programming as a means of appealing to the market. The outcome of the study must address these issues comprehensively. In essence, findings from the study must be capable of aiding the development of a corporate marketing communication strategy in support of Villiard’s entry into the marketplace. Note  The study must indicate the approach that was deployed in pursuing the assignment.  Assignment to be submitted on the very 1 st day of your written examination Suggested structure Students are advised to follow this structure religiously. Also each section must start on a new page. Table of contents Please ensure there is a table of contents in your work for easy mapping and direction Section one: Executive summary Candidate identifies problem excellently and comprehensively and maps out a structure of how this challenge would be resolved. This may also include the objective, a map into the entire document etc Section two: Methodological approach, methods & research design Students are required to put forward a comprehensive discussion of the methodological approach and the rationale for the choice of this approach. Rationale for instance may be discussed within the context of the conditions under which a chosen methodology is often deployed. This section should also highlight and underscore how the research objectives fit into the methodological approach. Students must discount other popular methods by discussing why other popular market research methods are not chosen within the context of this research. The proposed methodology should at least contain two methods or instruments: these are discussed below:  Method I It would be truly useful to have a clear and excellent discussion of the method deployed and the rationale for the deployment of method. Student makes a detailed cum excellent analysis of the method with the use of visual materials, references to tradition etc to drive point home  Method II Same as Method I Section three: Data analytical approach & discussion of findings The method for analyzing data is presented and discussed. Findings are addressed comprehensively in relation to the core objectives of the market research. The student demonstrates this excellently by presenting a practical analysis of the implication of findings for the firm and indeed the market. Section four: Recommendations Student puts forward a well-articulated strategy recommendation for the pursuit of the findings in the research. Students do so by offering some graphic illustration of how their recommended strategy can be opertionalized Section five: Conclusion Student highlights the problem, the key objective, the research methodology deployed and the rationale behind the decision to follow the methodology. Student highlights the challenge in data collection, makes references to how this challenge was addressed References References follow Harvard style religiously with no flaws Appendix This may include copies of interview schedule, questionnaire etc I would like about 5-7 refrences

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Data Mining Solutions for Direct Marketing Campaign

Submission Deadline

Marks and Feedback

Before 10am on:

Tue 17/12/2019 Fri 20/12/2019 (if required an extension could be granted by Student Mitigation Team)

20 working days after deadline (L4, 5 and 7)

15 working days after deadline (L6)

10 working days after deadline (block delivery)

Unit title & code

CIS111-6: Intelligent Systems and Data Mining

Assignment number and title

Assignment 1: Data Mining Solutions for Direct Marketing Campaign

Assessment type

WR

Weighting of assessment

50%

Unit learning outcomes

Analyse a Data Mining technique capable of supporting practitioners to make reliable decisions which require predictive modelling, for example, in a Business scenario

Demonstrate results of using an efficient technique which is capable of finding a solution to a given predictive problem represented by a data set

Evaluate the accuracy of the technique in terms of differences between the predicted values and the given data

What am I required to do in this assignment?

1. Task

Students will develop a DM solution for saving cost of a direct marketing campaign by reducing false positive (wasted call) and false negative (missed customer) decisions. Working on this assignment, students can consider the following scenario.

A Bank has decided to save the cost of a direct marketing campaign based on phone calls offering a product to a client. A cost efficient solution is expected to support the campaign with predictions for a given client profile whether the client subscribes to the product or not. A startup company wants to develop an innovative DM technology which will be competitive on the market. The Manager will interview and hire Data Analysts. The team will analyse the existing technologies to design a DM solution winning the competition. A team Manager will choose the best solution for the market competition in terms of cost efficiency. The evaluation of the developed solutions will be made on the test data. The costs will be defined for both the false positive and false negative predictions.

Examples of cost-efficient DM solutions for direct marketing are provided on the UCI Machine Learning repository describing a Bank Marketing problem.

Students will apply for one of roles: (i) group manager, (ii) group member, or will work  individually. The group manager will arrange comparison and ranking of solutions designed in a group, and will have additional 5 points. Each student will run individual experiments to find an efficient solution and  describe differences in experimental results.

2. Method and Technology

To design a solution, students will use Data Mining techniques such as Decision Trees and Artificial Neural Networks. Examples of solutions will be provided in R Scripting using (i) a Cloud technology CoCalc or (ii) an advanced development suit RStudio free for students.

3. Data        

The Assignment 1 Bank Marketing data set is available as a csv file.

4. Report submission and report template

Each solution will be evaluated in terms of the costs of false decisions made on the validation data. Reports will be submitted via BREO.  Reports can be prepared with a template. BREO similarity level of reports must be < 20%.

Is there a size limit?

2000 words on average

What do I need to do to pass? (Threshold Expectations from UIF)

Apply Decision Tree technique to solve the Bank Marketing task presented by a set of customer profiles

Analyse problems which are required to be resolved in order to develop a solution providing a high prediction accuracy on a given data set.

How do I produce high quality work that merits a good grade?

Identify a set of parameters which are required to be adjusted within DM techniques in order to optimise the solution in terms of prediction accuracy

Explain how the parameters of a DM technique influence the prediction accuracy

Run experiments in order to verify the solution designed on the given data set

Analyse and compare the results of the experiments in a group and with the known from the literature.

How does assignment relate to what we are doing in scheduled sessions?

Data Mining techniques and use cases developed in R will be considered during  lectures and tutorials.

How will my assignment be marked?

Your assignment be marked according to the threshold expectations and the criteria on the following page.

You can use them to evaluate your own work and estimate your grade before you submit.

#

Weight, %

Lower 2nd – 50-59%

Upper 2nd – 60-69%

1st Class – 70%+

1

Analysis

(20)

Fair analysis of the basic approaches

Relatively good analysis of the relevant literature, mainly covering the state-of-art

Excellent analysis of the relevant literature, fully covering the state-of-art

2

Design

(50)

Fair design of a basic solution providing a reasonable performance within a single set of parameters

Design of a solution providing a fair performance in a series of experiments with different sets of parameters

Design of a solution providing a performance, competitive to known from the literature, in a series of experiments with different sets of parameters

3

Conclusion (30)

Fair conclusion on the experimental results obtained within a single set of parameters

Conclusion on and comparison of the experimental results obtained within two different sets of parameters

Conclusion on and comparison of the experimental results obtained within multiple sets of parameters, demonstrating a solution which provides a competitive performance

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Marketing Management and Digital Communications

CQUniversity Unit Profile
CQUNIVERSITY UNIT PROFILE
MRKT20052 Term 3 ¬ 2019 Marketing Management and Digital Communications
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All details in this unit profile for MRKT20052 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.
General Information
Class and Assessment Overview
CQUniversity Policies
Previous Student Feedback
Unit Learning Outcomes
Alignment of Learning Outcomes, Assessment and Graduate Attributes
Textbooks and Resources
Referencing Style
Teaching Contacts
Schedule
Assessment Tasks 1 Portfolio
Assessment Title Portfolio Articles Analysis
Task Description
For this assessment, each student will be analysing two news articles for tutorial discussion and submission on two separate weeks. Assessment 1A is due in week 4 and Assessment 1B is due in week 6 (refer to the Schedule section and Moodle for information on due dates).
This is an individual assessment with a maximum word count of 1000 words for each article analysis (including references). In your write ups, the emphasis should be on identifying the marketing implications of the events or incidents described in the selected articles.
List of articles to choose from for both Assessment 1A and Assessment 1B will be provided on the Moodle site for the unit in ‘Assessments’ folder. For each article analysis prepare a write­up (in .doc or .docx format) of no more than 1000 words for submission via Moodle.
The write­up for each article should be presented in the following format (ensure to use these points as sub¬headings in your write­up):
1. Concise summary of the key issues illustrated in the article.
2. Explanation of why the issues illustrated in the articles are important.
3. Discussion of implications of these issues from a marketing perspective.
For each write­up provide a list of at least 4 academic citations and references plus the reference for the chosen article Only references used

12/15/2019 CQUniversity Unit Profile
For each writeup, provide a list of at least 4 academic citations and references plus the reference for the chosen article . Only references used in text should be included in your reference list. The references should consist of published academic and research papers and textbooks in the write­up to support key points. Ensure that your references are relevant to the issues discussed. Referencing should follow the APA style.
Each article analysis submission is worth 10% equating to a total of 20% of the mark for the unit. Tutorial class activities in weeks 2 ­ 3 are designed to assist students in preparing for their week 1A assessment (due on Friday, week 4) and tutorial activity in weeks 4 and 5 for their 1B assessment (due on Monday, week 6).
Tutors will take note of the participants in class. Distance/online/flex students will discuss their analysis of articles 1 and 2 in the allocated Moodle discussion forum in weeks 3 and 5, respectively.
Academic Misconduct will be monitored to ensure that your submitted work is original and not purchased or copied from other students. Where assessments are found to be similar or purchased, penalties will be applied in accordance with University policy. Late penalties of 5% of the total mark will be deducted for every day late unless you have received an Assessment Extension from the Unit Coordinator.
Assessment Due Date Assessment 1A ­ Portfolio Article 1 Due: 6th December, Friday of week 4 (5PM
AEST); Assessment 1B ­ Portfolio Article 2 Due: 23rd December, Monday of week 6 (5PM AEST)
Return Date to Students Results will be released after moderation is completed (expected release to
students is 2 weeks after submission excluding public and University holidays time).
Weighting 20%
Assessment Criteria
Both Assessment 1A and 1B are marked usng the same criteria.
Summary of key issues (1.5 marks)
Explanations of issues’ importance (2 marks) Reflective analysis (4 marks)
Writing style (1 mark)
Evidence of research (1.5 marks)
Assessments will be marked in Feedback Studio.
Penalties apply for late submission (5% mark will be deducted from the total mark per day unless an approved extension has been granted).
Referencing Style American Psychological Association (APA)
Submission Online
Submission Instructions
Please ensure you submit your work as a word document (.doc or .docx) through relevant assessment submission link in unit’s Moodle page (link for submitting Assessment 1A is located in week 4 folder and for Assessment 1B in week 6 folder)
Graduate Attributes Knowledge Communication
Cognitive, technical and creative skills

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NO PLAGIARISM

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Marketing methods: Personal development and success

CMU 101: Assessment 1
Write a descriptive essay of 800-850 words.
Choose ONE of these topics:
• business models or strategies
• marketing methods
• personal development and success
• a current technological development
Guidelines:
• Your essay should focus on description, and include at least 3 main points. • The essay should be no less than 800 and no more than 850 words • Type the essay in an appropriate 12 point font.
• Include at least 2 in-text references to material you have read, and a bibliography listing at least 4 sources, using an appropriate referencing style. (Note: websites like Wikipedia are not acceptable sources for academic work)
• Include a cover page
• Essays must be submitted through Turnitin, and must show no more than a 30% similarity rating. Essays with more than 30% similarity may be penalised, or may have to be rewritten.
• Essays submitted after the due date will incur a penalty of 10% per day up to 7 days.
• Essays submitted more than 7 days late will not be marked.

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Along with their group, students will develop a marketing plan for a small business (either real or fictional).

Students will be assigned to small groups by the end of Week 2. Group discussion areas will be provided to facilitate interaction among group members. Along with their group, students will develop a marketing plan for a small business (either real or fictional). In Week 3, each group will submit a brief introduction (1-2 pages) for their chosen business for instructor approval. The introduction is worth 20 points. The final marketing plan, due in Week 7, is worth 180 points and should include the following sections:

1. Cover Page

2. Executive Summary

3. Target Customers

4. Unique Selling Proposition

5. Pricing and Positioning Strategy

6. Distribution Strategy

7. Promotions Strategy

8. Contingency Plans

The expected length for this assignment is 12-15 pages. APA methodology applies to this assignment.