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Kayak Melbourne and finally recommend an appropriate solution that consists of several sub-systems

 This project requires you to design requirement specification models for Kayak Melbourne and finally recommend an appropriate solution that consists of several sub-systems. A sub-system is a system that is part of a larger system. For example, a sales management system might be one sub-system of a customer relationship management (CRM) system. Another CRM sub-system might enable customers to view past and current orders, track order fulfilment and shipping, and modify their account information. A third CRM sub-system might maintain the product catalogue database and provide Web-based access to product specifications and manuals. A fourth CRM sub-system might provide technical support via telephone and a Web site with detailed tracking of customer support requests and related reporting to improve call centre management and product quality. Systems and sub-systems depend on the project you are working on.Case study: Kayak Melbourne
Kayak Melbourne (KMB) (https://www.kayakmelbourne.com.au/) offers ecotours and kayak rentals along the Yarra River and other Melbourne waterways.
Kent and Jenny Cuthbert are avid kayakers and amateur naturalists who spent many weekends exploring the Yarra River’s numerous creeks and tributaries. Kent was a sales representative, and Jenny worked as a freelance Web designer. Two years ago, Kent’s division was purchased by a rival company, which announced plans to move operations to another state.
Rather than relocate, the Cuthbert family decided to launch KMB. They reasoned that Jenny could continue her work, which would provide some income while Kent tried to build KMB into a profitable
business. Kent and Jenny are convinced that the ecotourism market will expand greatly, and they look forward to sharing their experience and knowledge with others who enjoy nature and kayaking. Kayak Melbourne advertises in regional magazines and maintains a Web site, which Jenny designed. At this time, no other kayak rental firms operate within 20 miles of KMB’s location.
Customers say that the KMB site is attractive and informative, but the Cuthbert family is not sure it is attracting new business. So far, the Cuthbert family’s plan is working out well. KMB rents space at a nearby marina, where Jenny runs the office and operates her Web design business. She also handles rentals when Kent is giving lessons or busy with a tour group. On summer weekends and holidays, Janet Jacobs, a Swinburne University student, handles telephone inquiries and reservations.
KMB’s inventory includes 16 rental kayaks of various types, lengths, and capacities, eight car-top
carriers, and a large assortment of accessories and safety equipment. Based on customer requests, Jenny is considering adding a selection of books and videos about kayaking and ecotourism.
KMB has three main business segments: rentals, instruction, and guided tours (Moonlight Kayak Tour, City Sights Kayak Tour, Yoga Sunrise Kayak Tour, River to Sky Tour, and Custom Kayak Experience). Most customers make advance reservations for scheduled tours and instruction sessions, but sometimes space is available for last-minute customers. Rentals are split evenly between reservations and walk-in customers.
Reservations are entered in a loose-leaf binder, with separate tabs for each business activity. Jenny also created a Microsoft Access database to record reservations. When she has time, she
enters the reservation date, the reservation details and kayak type, and the customer information
into a table, which is sorted by reservation date. Each day, she prints a reservation list. For quick reference, Jenny also displays kayak availability on a wall-mounted board with colour-coded magnets that show the available or reserved status of each rental kayak. In addition to the database, Jenny uses an inexpensive accounting package to keep KMB’s books.
Although the KMB database handles the basic information, the Cuthbert family have noticed some drawbacks. For example, reservations for guided tours or instruction sessions sometimes conflict with Kent’s or Jenny’s availability. The Cuthbert family also would like to get more information about rental patterns, customer profiles, advertising effectiveness, and future business opportunities. Kent and Jenny have talked about updating the system, but they have been too busy to do so.
Important note: This is reflective of an actual client project, and the information given in the assignment is very minimum. As IT consultants, your group need to research the industry to find out probable business processes and systems that might fit into this scenario.
…………………………………………………………………………………………………………………………………………………………………..
What Need To Do
1. Use Case Descriptions (Word limit: Approx 500 +)
Description:
Must develop two fully developed use case descriptions.
2. User Interface Designs (Word limit: Approx 500 +)
Description:
Create a storyboard visual prototype for one use case for a mobile phone device, showing each step
of the dialog that maximizes the use of check boxes, radio buttons, and list boxes.

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Gold Coast; Melbourne – Hotel School; Online; Sydney

Assessment 3: Essay
This assessment is for these students only: Gold Coast; Melbourne – Hotel School; Online; Sydney – Hotel School.
Assessment Essay Group/individual Individual Learning outcomes
Grading indicator Graded
Min Score N/A
Length/ Weight duration Max. 1500 words
Due 07 Feb 2020 11:00 PM
Professional accreditation N/A
Using relevant theories and models explored in this unit, write an essay in which you first explain why the phenomenon of ‘overtourism’ (also referred to as ‘anti-tourism’) has emerged to become a significant issue for certain tourism destinations in recent years, and, second, suggest ways by which relevant tourism stakeholder organisations (at global, national and local levels) could help to address this issue.
Overtourism or anti-tourism refers to an organised ‘social protest movement’ that emerges due to increasingly hostile reactions by local citizens towards tourists and tourism development and activity (see https://theconversation.com/overtourism-a-growing-global-problem-100029). It has been particularly obvious over the past few years in popular destinations such as Barcelona, Venice, Amsterdam, Berlin and other significant tourist destinations. There are also indications that at other destinations such as Bali and Byron Bay, local residents are becoming less tolerant of tourists and the impacts that they bring. Of course, there are many, perhaps the greater majority of destinations, where tourism continues to be regarded as an important and largely positive component of the local economy and community. Nevertheless, it is important that the issue of overtourism/anti-tourism is examined critically and its root causes understood, if tourism and its impacts, are to be managed effectively and fairly.
Because overtourism/anti-tourism is a new phenomenon, there is not much academic literature specifically on the topic, although it is growing. There are some non-academic sources such as newspaper and industry/trade magazines that carry articles or opinion pieces on the topic which can be used to provide you with context. But essentially, this essay requires you to use some of the models and theories covered in this unit and apply them to understanding and explaining this problem of overtourism and identify ways that various stakeholder organisations can address this issue. You will need to use the relevant literature to develop your ideas and arguments.

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King Edward VII College has been operating for 5 years The College is based in Melbourne CBD and has an additional campus in Sydney

1: QUESTIONS (PART B)

TASK SUMMARY:
You are to answer ALL the questions provided in Part A (completed in class) and in this
task – Part B
WHATDO I NEED IN ORDERTO COMPLETETHISASSESSMENT?
· Access to textbooks and other learning materials.
n Access to a computer and the Internet (if you prefer to type your answers).

WHAT 00 I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following.
· Answer the questions that were incorrect in writing.
· Answer the questions that were incorrect verbally.
INSTRUCTIONS:
For the assessments to be completed in class:
· They are closed-book assessments,
· you must answer the questions by writing in the assessment task; you may attach additional answer sheet. if required .
· For the assessments to be completed after class:
· They are open-book assessments.
· You must submit your answer electronically or via email to your trainer.
· You must answer all questions in the tasks correctly.
· One-word responses will not be accepted as a suffice answer.
· Where word limits are indicated on certain questions. it is normally acceptable to be 10% above or below the indicated word limit, unless the trainer/assessor tells you otherwise.
QUESTION 1
What are the due dates. in each financial year, for lodging Business Activity Statements (BAS) for a business with a turnover of less than $20 million?
QUESTION 2
Go to ATO website- https://www.ato.gov.au and find out:
a. What type of organisations need to register for GST?
b. How many years must businesses keep their records?
What do I need to hand in forthis task? Have I completed this?
Your answers to each question 0
BSBFI M501 Manage budgets and financial plans
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ASSESSMENT TASK 2: BUDGET PLANNING PROJECT
TASK SUMMARY:
You are to answer ALL the questions provided in Part A (completed in class) and in this task – Part B
WHAT D01 NEED IN ORDER TO COMPLETE THIS ASSESSMENT
§ Access to textbooks and other Learning materials
· Access to a computer and the Internet
· Master Marketing Budget Template (provided by your assessor). WHAT DO I NEED TO SUBMIT?
· Part A: Minutes of Meeting /PPT slides / email confirming outcome of then meeting.
· Part B :Your completed budget using MS Excel
WHAT DO I NEED TO DO IF I GET SOMETHINGWRONG?
if your assessor marks any part of your budget as incorrect, they will give you some feedback and talk to you about resubmission.
If your assessor sees that you have not shown appropriate skills or knowledge. theywilt give you some feedback and you will need to do the specific task again.
INSTRUCTIONS:
PART A: ROLE PLAY MEET WITH THE CEO
King Edward VII College has been operating for 5 years The College is based in Melbourne CBD and has an additional campus in Sydney. The College offers a range of courses in management, marketing. human resources and international business and currently has around 500 students enrolled across all of its courses, Courses are offered at all levels from Certificate II to Graduate Diploma. The College is very popular due to its competitive pricing structure, innovative teaching methods and state of the art facilities.
The College currentlyemploys 24 staff members that include the CEO. a Marketing Managerand Marketing Assistant Promotions Officer. Human Resources Manager Operations and Finance Manager. Administration Manager. Office Assistant, Receptionist, Academic Manager Student Services Officer and approximately14 trainers.
As the Marketing Manager for the company, you are allocated a budget each year to spend on marketing.
This year the budget you have been allocated is $25,000, which is approximately l0% of revenue. Your budget does not include salaries and wages of staff. which is accounted for through another cost centre.
Your marketing plan for the year includes the activities below. The amounts in brackets are your cost projections for each activity
Redesign website to improve branding ($5.000)
Design and implement an incentive scheme for referrals by students ($2.400) Conduct a radio advertising campaign 010.000
Online communications – newsletters. websites, blogs. Twitter (zero – staff time only) Stand at VCE Careers Expo 2016 (Stand package $3.300)
Develop and publish 2016 promotional brochure ($1.500)
Sponsor community organisation to improve local community profile ($2,000)
BSBAM501 Manage budgets and financial plans
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n
Contingency amount ($800) You would also like to conduct a7V advertising campaign and have been quoted a price of $30.000to run the campaign. As this is obviously well over the budget limit. you need to negotiate an increase in budget in 0.rder to fits negotiate this increase you will need to research and present an argument for using TV advertising and its bene for the company.
Complete the following activities:
1. Review the case study information provided to you (if you are not working. use your knowledge of your own
organisation and the budget allocated to your work team for the year).
2.
Based on amounts allocated to each marketing activity, complete the budget template provided to you by your assessor. if you are working you may complete your own budget templates.
4. Participate in a meeting with your CEO (role-played by your assessor) to discuss the marketing budget. At the meeting, you will need to:
provide a copy of your completed budget to the CEO explain each of the planned marketing activities
n confirm the amount allocated to each of the marketing activities. including the amount allocated for contingencies
n negotiate to increase the budget to accommodate the 1V advertising campaign you wish to run (as per the case study information. you wilt need to present the benefits of television advertising to convince the CEO)
Note: Where this meeting is conducted in the workplace, the requirements discussed wilt relate to the workplace project and the resource requirements. You will also need to identify a required budget increase and negotiate for this at a meeting about your budget with your senior manager.
5. During the meeting. you will need to demonstrate effective communication skills including:
· asking questions to identify required information
n responding to questions as required
· using active listening techniques to confirm information
6. Following the meeting. send a copy of the final budget to your assessor.
PART B: MEET WITH TEAM TO DISCUSS BUDGET
1. Meet with your team to discuss the budget.
2. During the meeting, you will need to demonstrate effective communication skills. including:
· asking questions to identify required information
· responding to questions as required
· using active listening techniques to confirm information
3. At the meeting you will need to:
discuss the overall budget allocation
· discuss the amounts allocated to each marketing activity
· discuss contingency plans
· provide an outline of the financial management policies and procedure
What do I need to hand in for this task? Have I completed this?
Part A: Minutes of the meeting /PPT slides /email 0
Part B :Your completed budget using MS Excel 0
BSBFIM501 Manage budgets and financial plans
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ASSESSMENT TASK 3: MONITOR AND CONTROL FINANCE PROJECT
TSK SUMMARY:This assessment task requires you to monitor and control finances for the marketing department for King Edward VII College and provide a budget and
expenditure report to the CEO.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?
· Access to textbooks and other learning materials
n Access to a computer and the Internet
· Actual figures – Marketing 2015-16 document (provided by your assessor)
n Financial policy and procedure (provided by your assessor).
WHAT DO I NEED TO SUBMIT FOR THIS TASK?
· Completed budget
· Your report
WHAT DO 1 NEED TO DO IF 1 GET SOMETHING WRONG?
If your assessor marks any part of your budget as incorrect, they will give you some feedback and talk to you about resubmission.
INSTRUCTIONS:
As per the company policy, you are responsible for monitoring and recording expenditure each month. Imagine that the finance department has provided you a report on expenditure for 2015-2016.
Your assessor wilt provide you with these figures. There will also be some notes included to assist you to complete this task.
Note that the company deems a standard variance in budgets of up to 5% acceptable.
Note: If you are completing this assessment task in the workplace you will need to access budget information for your work team and use it to complete this task.
1. Enter the amounts into your budget under actual expenses.
2. Identify any expenditure overruns.
3. Report on the budget and expenditure including:
a) projected budget and actual budget and variations
b) overall levet of variance. as well as variance for individual marketing activities
c) reasons for overruns
d) proposed solutions for following years budget
4. You should also provide a copy of the budget showing projected, as welt as actual figures. Send both the report and the budget to your assessor.
What do I need to hand in for this task? Have I completed this?
Completed budget 0
Your report 0
1358F1M501 Manage budgets and financial plans
Student Assessment Booklet
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TR4INKIUHT

ASSESSMENT TASK 4: PROFIT AND LOSS REVIEW PROJECT

TASK SUMMARY
This assessment task requires you to assume a different rote as Operations Manager for
King Edward VII College and report on an interim profit and toss account

WHAT DO I NEED TO SUBMIT FOR THIS TASK?
· Profit and Loss analysis Report
WHAT DO I NEED TO DO IF 1 GET SOMETHING WRONG?
If your assessor marks any part of your assessment as incorrect, they will give you feedback and an appropriate time to resubmit your work.
INSTRUCTIONS:
Imagine you are reviewing the College’s performance for the last six months.
You will be provided with a profit and loss account for re view, which you will be required to analyse and provide a report to the CEO outlining performance in relation to the budget.
1. Analyse the information provided in the interim profit and toss account including:
· Calculation of net profit or Loss for each Campus
n Calculation of variances between actuals and budgeted expenses noting that variances of up to and including 5% are acceptable and do not need to be reported on
Note: If you are completing this assessment task using a workplace project, you will need to analyse an interim profit and toss account in order to monitor and review profit and productivity performance.
2. Based on your analysis of the profit and loss account, develop a short report to send to the CEO that:
a) Outlines financial performance based on the figures in the profit and toss account
b) Identifies variances higher than 5%
c) Compare the performance of each campus
d) Recommend solutions in relation to expenditure items where variances are higher than 5%.

iWhat do I need to hand in for this task?

1358FIM501 Manage budgets and financial plans
Student Assessment Booklet
Version 3.1 November 2019, Approved Quality assurance & Compliance Manager
Pan Bird Pty Ltd tfa Tr4in Right I RTO Code 22281 I CRICOS Code 03518G Page 22 of 28

ASSESSMENT TASK 5: DEBTOR MANAGEMENT PROJECT
TASK SUMMARY:
This assessment task requires you to review and evaluate financial management processes
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?
· Access to textbooks and other learning materials
· Access to a computer and the Internet
· Aged debtors report.
WHAT DO I NEED TO SUBMIT?
· Your Report
WHEN DO I DO THIS TASK?
· You will do this task in the classroom or as homework – your assessor will advise.
· Write in the due date as advised by your assessor:
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor marks any part of your assessment as incorrect. they will. give you feedback and an appropriate time to resubmit your work.
INSTRUCTIONS:
1. Review the aged debtor report provided to you by your assessor. Analyse the information in the report. Note that the company’s usual terms are payment 14 days from invoice.
2. Research best practice debtor management.
3. Provide a report for your CEO (your assessor) based on your analysis. Your report should include:
a) An outline of the information in the aged debtor report
b) What this says about the company’s aged debtor processes
c) Develop at Least 5 recommendations that could be adopted by the company in response to your analysis. This should be based on the debtor management research you conducted.
4. Send your report to your CEO (assessor) seeking approval to implement best practice debtor management processes. Your report should be approximately one page.
What do I need to hand in for this task? Have I completed this?
Your report
BSBFIM501 Manage budgets and financial plans
Student Assessment Booklet
Version 3.1 November 2019, Approved Quality assurance & Compliance Manager
Pan Bird Pty Ltd t/a Tr4in Right I RTO Code 222811 CRICOS Code 03618G Page 24 of 28
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ASSESSMENT TASK 6: CASE STUDY
if%
TASK SUMMARY
For this task you are required to review the case study and answer all the questions.
RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS ASSESSMENT
· Access to textbooks and other learning materials
§ Access to a computer with Internet and software such as Microsoft Office.

WHAT DO I NEED TO SUBMIT? Your responses to all questions
INSTRUCTIONS
Read the case study below and complete all activities.
CASE STUDY
You recently joined as a manager in Computech Electronics selling PCs, laptops, and computer accessories
in the South Eastern area of Melbourne. You have been asked by the management to prepare budget for the organisation.
Steve, office assistant has been the one handling the accounts and has noticed a few worrying trends:
New competition has recently increased and Computech Electronics is losing market share. They have been experiencing continuous cash flow issues, which means they have a shortage of cash when it comes to
paying monthly and quarterly bills. Computech Electronics’ long term goal is to take back their market share and bring the cash balance back to surplus.
Steve has advised you that company would be having following budget objectives:
· Increasing sales by 10% over a 12 month period
· increasing market share by 10%
· Bring back cash balance to surplus, so we can stop paying overdraft interest to the bank.
You need to answer following questions based on above scenario:
1. How would you access past budget and financial plans for Computech Electronics?
2. Which personnel would you need to consult and what issues might need to be addressed?
3. What is the purpose of a contingency plan? List any two possible contingencies related to Computech Electronics.
BSBFIM501 Manage budgets and financial plans
Student Assessment Booklet
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TR41NRIGHT
4. How would you communicate with relevant people to clarify budget, negotiate changes and disseminate information
5. Identify what type of support your staff members may require so that they can stick to the budget and achieve budget objectives.
6.
a. Identify at least 2 resources to manage financial management processes?
b. What reporting systems you would follow to manage financial management processes?
7. How often expenditures should be monitored once a budget has been implemented?
8. What processes are involved in the monitoring of a contingency plan?
9. Name 2 financial reports you might generate from your accounting system to check your budget against actual income or expenditure.
10. What financial data and information an organisation should collect and collate to judge effectiveness of financial management processes?
11.
a. What do you mean by budget variance?
b. List 5 factors that can cause variances in a Payroll budget.
12. When revenue variances occur, why should you talk to the staff to help identify, and find options to address the issue?
13. In order to bring the budget back to surplus, what are the options and how would you implement it?