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Steps to Recruiting Staff for New Office

Assignment details: Steps to Recruiting Staff for New Office

You are the Chief Human Resource Officer (CHRO) at your organization. As the CHRO, one of your primary roles is to be the workforce strategist. Your organization is planning to expand business operations to your neighboring state by opening an office. As a result of this expansion, your organization needs to make sure that the best and brightest employees are recruited to fill key roles at the new office. Write a 5-7 page research paper using APA style outlining the steps involved in recruiting the staff at the new office. 

Grading Criteria:

  1. The student researched the legal statues affecting the selection and hiring of employees.
  2. The student identified the number and type of positions that need to be filled at the new office. Moreover, the student discussed qualifications, e.g., education level and number of years of experience, associated with each position.
  3. The student researched, evaluated and chose several selection devices such as interviews or ability tests to reject or accept applicants. Moreover, the student assessed the weaknesses and strengths of these selection devices.
  4. The student researched, evaluated and chose whether or not to utilize integrity testing and drug testing.
  5. The student applied correct APA, style, usage, grammar, and punctuation.
  6. The student supported the research paper with at least four different scholarly sources such as research journals, research studies, government or accredited educational institutions websites.

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Introduction

Human resource managers are tasked with the daunting task of finding and acquiring employees and workers for the organization. This process is usually a rigorous and tedious one. This is so because HRM managers must contend with a number of issues and factors related to the entire process. They must formulate strategic ways of acquiring the required labor. Such strategies are not only intended at getting someone who can do the job. Rather, the aim is to get the right person for the right job at the right time and at the best deal. This is important in ensuring that the company secures an optimal position in terms of both cost and productivity.

Recruitment and Selection for a New Office

Recruitment is a process by which an organization generates a pool of qualified personnel capable of satisfying its human resource needs. Gatewood, Feild, & Barrick (2010) define recruitment as the collection of organizational activities influencing the number and type of people who apply for a position and affecting the decision of applicants as to whether to accept or reject the offer. This is the first process in the human resource acquisition chain. It not only serves to attract the appropriate pool of talent for the job, it also serves as a filter to eliminate any individuals who are incapable of fulfilling the job requirements. According to Gatewood, Feild, & Barrick (2010), recruitment serves three major purposes. These are: the development of a sufficient pool of qualified individuals at a reasonable cost; allowing the organization to meet legal and social obligations pertaining to the demographic constitution of its workforce; and, increasing the success rate of selection by eliminating unqualified/poorly qualified candidates.

One of the most important considerations during recruitment is adherence to legal requirements and obligations. There are a number of laws and statutes governing recruitment and selection. These are similar to labor relation laws as well as employment laws, which are usually aimed at safeguarding the interests of employees. Similarly, the laws governing the recruitment and selection process are aimed at safeguarding the interests of qualified individuals. One of the most elaborate and the most binding legal regulations is the equal employment opportunity (EEO) regulation. The EEO laws are federal laws aimed at the elimination of discrimination in Human resource management decisions (Gatewood, Feild, & Barrick, 2010). There are also EEO executive orders, which serve the same purpose, but are aimed specifically at organizations conducting business directly with the government. Under the EEO laws and executive orders, there are those regulations that deal with explicit discrimination, while others deal with implied or resultant forms of discrimination. Some of the laws and regulations are discussed below.

One of the most pertinent laws is the Title VII Civil Rights act of 1964. This act prohibits discrimination based on sex, race, color, religion and national origin. Through amendments, discrimination based on pregnancy/childbirth is also prohibited. Another act that applies to private industry is the Age Discrimination in Employment Act of 1967, which prohibits discrimination against individuals on the premise of their age (Gatewood, Feild, & Barrick, 2010). It is intended to protect individuals of age 40 and above. Yet another act I the Americans with disabilities Act (1990), which aims to safeguard the interests of persons with disabilities. Such disabilities include physical or mental impairments.

The above examples only describe explicit discrimination based on the parameters indicated. However, discrimination can also be implicit, such as in the case where applicants are not directly rejected, but instead, they are indirectly turned away with particular screening methods deliberately designed to lock them out. In order to mitigate this, EEO laws prohibit the use of such screening methods. For example, according to Gatewood, Feild, & Barrick (2010), the ADA prohibits the utilization of employment tests, qualification standards or selection criteria where such measures screen out individuals with disabilities unless such standards are job-related. Such regulations against discrimination procedures are also present in the case of age discrimination where for example, disparate tests or neutral tests are prohibited where such tests have a discriminatory impact on older individuals (EEOC, 2010). Moreover, the civil rights act also prohibits the use of procedures that may amount to discrimination against members of a particular demographic category except in the case that such a procedure is related to the job.

Having understood the legal environment pertaining to the selection and hiring of employees, it is important to discuss the appropriate selection procedure. For the new office, about 8 new employees will be required. They include the office manager, the secretary, the receptionist, a sales executive and 4 sales representatives.  Below is a description…………………………………………………………………………………………………………………………………………………………………………………………………………………………………. Steps to Recruiting Staff for New Office

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Cora and Caley, CARDWARE’s co-office manager

Cora and Caley, CARDWARE’s co-office managers have determined that CARDWARE Inc. is growing so rapidly that they need to hire a part-time advertising manager to market CARDWARE’s latest business, “Designer Car Seat Covers.” Camille has recommended Nicole Marriott to fill the position. Nicole has freelanced with several big agencies and brings with her a wealth of knowledge, integrated advertising software, and a host of media contacts to further the interests of CARDWARE. CARDWARE provides Nicole with an office and use of its telephones and equipment, such as copy machine, fax machine, and computer, although Nicole may use her own computer if she wishes. While visiting with Z-1, a leading car manufacturer, in an attempt to secure its business, Nicole recognized a former colleague Raquel Dean whom she knew to be sly with business tactics in stealing ideas. Raquel walked by Nicole and accidentally bumped into her causing Nicole to drop a pile of papers with diagrams and profit graphs from Designer Car Seat Covers. Nicole, thinking that Raquel was trying to take her ideas, doubled up her fist and punched Raquel in the face knocking out her two front teeth and bruising her left eye. Raquel filed suit against CARDWARE based on battery. Determine the following: Whether or not Nicole is an independent contractor. Discuss whether or not CARDWARE Inc. would be liable for Nicole’s torts/criminal acts if she is considered to be an independent contractor. Be sure to note the difference in outcome if she is determined to be an employee.

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CARDWARE Case Analysis

(Course Instructor)

(University Affiliation)

(Student’s Name)

(Date)

CARDWARE Case Analysis

            The owners of an enterprise often work with two types of people; independent contractors and employees, with the hope that their businesses may thrive. However, sometimes an independent contractor or firm employee may be sued in the course of his/her duties, forcing the courts to examine their position to determine whether they are independent contractors or employees. According to (Haupt, 2006) an independent contractor is somebody hired to do a certain job while using his or her own judgment to decide how they job can be completed. However, an employee is hired to perform whenever tasks the employer wants and is given instructions how to perform such tasks. In view of these definitions from the common law, Nicole is an independent contractor. It is clear that CARDWARE does not have control over Nicole’s work schedule. Though she was given office space and equipment, she decides on what to do and does so without clear instructions from her employer.             Since Nicole is an independent contractor, CARDWARE is not liable for her criminal acts. First, Nicole punched Raquel in a different location other than CARDWARE’s premises, which exonerates the company from any liability. Secondly, given that the company does not control Nicole’s actions owing to freedom she was given even to use her own computer and to determine her work schedule, she is an independent contractor and CARDWARE is not liable for her actions. However, in the event the court finds Nicole as an employee of CARDWARE, then the company is liable for her actions since the court can argue…………………………………………………………………………………………………………………………………………………………………………………………………..CLICK HERE TO ORDER THIS PAPER………………………NO PLAGIARISMGet 100% Original papers from the writing experts

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Mr. Rudd’s small CPA office. Mrs. Rebecca Gregory, one of Mr. Rudd’s

Scenario: You work as an intern in Mr. Rudd’s small CPA office. Mrs. Rebecca Gregory, one of Mr. Rudd’s longtime customers, is in need of financing. She needs approximately $100,000 for the development and launch of a sophisticated website and marketing campaign for her company. Instead of relying on the traditional methods of getting the needed funds, such as a bank loan or equity offering, she wants to try “crowd funding.â€

She knows very little about this new emerging method of obtaining cash, but she has heard enough good things about it lately that she is willing to try. But she needs to know about the basics of crowd funding first. Where does she go? What does she need to do? What options she has? How does it work?

Since she relies on your CPA firm for financial advice, she has asked Mr. Rudd with some guidance on crowd funding. Mr. Rudd thinks that this is good research assignment for you. And since you have been taking a business communication course at college, he thinks you can also write a letter to Mrs. Gregory with the results of your research.

Your assignment: Research reputable online sources to learn about crowd funding. This should include how crowd funding works, what Mrs. Gregory potentially needs to do, and what options she may have. You are educating and informing Mrs. Gregory, NOT persuading nor “selling†the idea of crowd funding.

Write the summary results of your research in a one to two page informational letter addressed to Mrs. Gregory at 1256 Oakland Drive, Suite 326, Pasadena, CA 91101. Mr. Rudd’s address is 4500 N. Parkway, Westlake, CA 91356.
I got an A on the Letter 1 that’s why I’m sending it to you to see it as an example. The formatting is very very important it has to be a professional business letter with all the right spacing font and style and also can you make a small and professional visual aid if possible if not its ok. It has to be small paragraphs with no spacing just like the example I’m sending you. Please make sure you read and understand what I wrote here. Please follow the directions here. Please use the letter 1 as an example

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Mr. Rudd

4500 N. Parkway

Westlake, CA 91356

May 12 2017

Mrs. Gregory

1256 Oakland Drive

Pasadena, CA 91101

Subject: Crowd Funding

Dear Madam

What Crowd Funding Entails

Thank you for the opportunity to advice on crowd funding. Crowd funding is way of raising funds through efforts of friends, individual investors, family and business partners. It uses the principle of collective responsibility.

Requirements

Depending on the type of business or product, you must have a business plan. You also need to choose a crowd funding platform that you feel appropriate for you to pitch your business idea.

Options

Options include social media and crowd funding companies. The crowd funding providers include gofundme, kickstarter, indiegogo, teespring and patreon among others. These companies charge fee for their services.

Yours Sincerely,

Mr. Rudd

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Elena explains to you that her supervisor in front office frequently makes silent offensive remarks and has stalked her on multiple occasions after work.

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ASSESSMENT TASK: CASE STUDY

Read the following case studies and address each question and/or task for each case study.

CASE STUDY 1

The partners who own ‘Green Tour Excursions’ where you work as Duty Manager have decided to reappraise the operations of the Fraser Island Tours which operates five (5) vehicles and drivers who also take on the role as tour guides.

The partners say there are too many potential legal issues and complaints from customers and as a result the bottom line of the business is suffering. They say the average turnover has decreased by 15 % and custom likely will be lost to other operators although comparative tours have the same cost for this day tour.

The itinerary which was in place for the current one (1) day island wilderness trip included:

§  Central Station including Wanggoolba Creek boardwalk

§  Lake McKenzie – a swim in crystal clear waters and pristine white sands.

§  Seventy-Five Mile Beach 

§  Eli Creek – swim or float in the clear waters

§  Maheno Shipwreck – take a photo stop at the rusting wreck of the Maheno washed ashore during an out-of-season cyclone in 1935

§  The Pinnacles Coloured Sands – learn of the Butchulla legends surrounding them.

Inclusions:

1.    National Park Fess

2.    Morning Tea at a picnic ground

3.    Picnic Lunch

4.    Transfers from Hervey Bay Accommodation to ferry return.

The main issues which have been identified by the partners of ‘Green Tour Excursions’ for the particular tour included:

1.    On three (3) out ten (10) tours the 4-wheel drive tourist vehicle ran out of fuel which resulted in a 1 hour shortfall of the trip on each occasion.

2.    On two (2) trips the air conditioning of the vehicle failed.

3.    There were eighteen (18) complaints about poor hygiene relating to cups and cutlery used for morning tea and picnic lunch.

4.    Twelve (12) customers have expressed concerns of being provided with food from eskis and service vessels provided from a plastic container.

5.    Three (3) customers have complained about being served pastries from a card board box which must have been the packaging provided by our supplier.

6.    There were four (4) claims from customers who claimed they felt unwell or sick after consuming the BBQ picnic lunch which includes a small steak, sausages, 2 different salads and bread and butter.

7.    There are increasingly complaints from drivers of the vehicles that their days are too long given that they are required to prepare their vehicles post and before each trip which could potentially breach WHS requirements and entitlements.

8.    Twelve (12) customers have expressed concerns of being provided with food from eskis and service vessels provided from a plastic container.

9.    There were three (3) incidences during the past two (2) months where customers had close encounters with venomous snakes in the toilet block located the picnic area used for stops.

You are required to investigate these issues and explore provisions to meet all legislative requirements.

Present your responses in report format suitable for presentation at a management meeting.

1.    Describe how you would monitor the work hours  of the driver/tour guide and the efficiency involved in those hours – this would also mean you need to identify relevant problems associated with adjusting staff levels to attain the requested improvement

2.    Show what consultative process was used to allow for procedures and systems (including rosters new or amended service provisions) to be adjusted. Show that in this area, quality assurances can be given so that customers will not be affected and indicate the time frame involved in your change

3.    List the measures taken to ensure functional clean vehicles, and prevention of hygiene issues

4.    In your new plan, you must show the delegation process that will be involved. Will you need new job specifications to be written? If so, how many?

5.    Will training be necessary to accommodate the new jobs if this is the option you recommend the owners to take? Estimate a budget for retraining should it be necessary

6.    Describe how day-to-day operations will not be negatively affected with your proposed changes

CASE STUDY 2

Elena, the front office clerk has asked you for an urgent appointment to see you.

On arrival to the meeting, Elena explains to you that her supervisor in front office frequently makes silent offensive remarks and has stalked her on multiple occasions after work. It also seems that he rosters her for the same shifts when he is rostered on.

(The document HR manual template may be referenced for this case study)

1.    What appears to be the nature of complaint here?

2.    Which procedure should be followed to receive a complaint like the one from Elena

3.    Write a standard operating procedure that can be used to investigate a complaint, including actions for e.g. EEO and sexual harassment matters.

4.    Which legal responsibilities do have in your capacity as a manger in this instance?

CASE STUDY 3

You are the manager at the ‘Ocean View Hotel’.

During the last four (4) weeks the numbers of patrons during dinner service on Wednesdays to Fridays have doubled. Although this is good news for the operation, there have been associated with this a number of operational issues which need to be addressed swiftly to prevent bad publicity in social media and on trip advisor.

During the four (4) week period the hotel had twelve (12) complaints related to delays in meal service, sixteen (16) complaints relating to poor or average quality of meals. A brief conversation with sous-chef and head chef have indicated that the access to and lack of capacity of some equipment are some of the main issues they are facing.

In front of-house (F&B) the same staff has been rostered on the periodic schedule as usual, and staffs do not think there are any issues.

1.    Provide a systematic approach for areas you will investigate

2.    Provide solutions for the shortfalls in equipment pointed out to you, given that the new budget is still five (5) months away and major expenditure was just completed to finish the accommodation areas.

3.    Which aspects will you investigate in the food and beverage/service areas?

4.    Provide details for the staff who will be involved in the process.

CASE STUDY 4

You are working in the capacity of manager in a trendy inner city boutique hotel, featuring 45 rooms, a gym and wellness area, a 60 seat cafe -bistro, an 80 seat restaurant and seating for 50 customers in the mall.

The food and beverages are in line with using local produce and following trends, however you have noticed that due to the large number of part-time employment of students and, it seems, lack of direction from the departmental supervisors, products and services are always different.

Not that there have been any substantial complaints, however beverages are presented differently at different times, food presentation varies and it looks portion sizes are not uniform, and the rooms are made up and arranged differently depending who is in charge and on duty, accordingly.

1.    Provide suggestions for a system that can be effectively developed and implemented for each department and explain in detail what this entails for each department. Your approach must include delegation at the appropriate levels.

2.    What are the implications for all existing staff as a result and how will you provide for overcoming these?