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Overview of the Simulation Project

In this project, you will work with your team on constructing a model for CVS pharmacy’s order fulfilment process. You will be using information from Case Study 2 on CVS prescription fulfilment to model its process using AnyLogic software. The model should represent the order fulfilment process as described in the case and should be a runnable model (can run in the software). You will also provide a report on this project as part of the required submissions. The project consists of four parts as described below.

Required Materials

Software (Free Personal Learning Edition)

AnyLogic 7. (n.d.). AnyLogic 7. https://www.anylogic.com/downloads/personal-learning-edition-download/

Free ebook

Grigoryev, I. (2014). AnyLogic 7 in three days: A quick course in simulation modeling. https://www.anylogic.com/resources/books/free-simulation-book-and-modeling-tutorials/

Case

McAfee, A. (2005). Pharmacy service improvement at CVS (A). Harvard Business School. https://store.hbr.org/product/pharmacy-service-improvement-at-cvs-a/606015?sku=606015-PDF-ENG

Objectives

Plan the flow of information, materials, and service provision in a pharmaceutical environment

Model a service business process using AnyLogic 7

Optional: create a 3-dimensional process model

Instructions for Project Part 3

Use AnyLogic 7 to model the CVS prescription fulfilment process as described and illustrated in Case Study 2 of the course (McAfee, A. (2005). Pharmacy service improvement at CVS (A). Harvard Business School. https://store.hbr.org/product/pharmacy-service-improvement-at-cvs-a/606015?sku=606015-PDF-ENG

I have also attached the case study 2

The report should be of 7-8 pages

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Complete an analysis of the key internal factors that have implications for successful implementation of cvs pharmacy strategy and goals/objectives. Your paper should address these topics:

Identify your cvs pharmacy’s core competencies and assess which ones are rare, costly, or not easily imitated.

Present a summary of your organization’s strengths and potential (or currently verifiable) competitive capabilities. Also summarize the organization’s weaknesses. (Note: You will have an opportunity to complete a full SWOT analysis, including threats and opportunities, as part of your week 6 paper.) Put your summary in a table and include a brief narrative explanation of your supporting rationale.

Apply the Resource-Based View (RBV) to help you identify both the tangible and intangible assets cvs pharmacy may be able to use to accomplish its intended strategies.

Consider and discuss the things that may make cvs pharmacy’s resources and capabilities difficult for others to imitate. Use Value Chain Analysis to help you deepen your understanding of the relative value of the resources and capabilities you have identified. Seek objective and independently verifiable evidence of potential rarity of the resources and capabilities.

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Internal environmental analysis CVS

CVS Pharmacy is rated as the biggest pharmacy health care provider in the United States of America. CVS pharmacy provide various service in different parts of the United States which include claims processing, formulary management, plan design and administration, specialty pharmacy, mail order pharmacy service and pharmacy benefit management(Calia, 2014). It is approximated that CVS pharmacy runs 7,000 stores and operates in 49 states of the United States and in the District of Columbia. CVS delivers services and products to their customers through their own stores, third party organization and subsidiaries. In addition, the company allows the customers to place their orders online by login onto CVS.com. Recently, the company expanded its operations by acquiring Caremark Corporation in 2007, thus allowing the company to take over the operations of Caremark’s pharmacy stores.

Core competencies

CVS pharmacy is one of the leading corporation in terms of market share in the retail drug industry. The company has managed to put together its capabilities and resources and utilize them to create a core competencies that make the CVS pharmacy to maintain its position as competitive in the drug industry. The core competencies of CVS pharmacy is the unique ability of innovation and productio………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

………………………………………………………………….Cvs pharmacy strategy and goals………………………………………………………………………………………………………………………………………………………………

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