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systems and processes facilitating continuous improvement

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Post date August 17, 2021
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Task 1 – Knowledge Questionnaire
Task summary and instructions
What is this assessment task about? This assessment is a written questionnaire with a mix of objective and subjective questions.
The questionnaire is designed to meet the knowledge required to meet the unit requirements safely and effectively.
The questions focus on the knowledge evidence required for this unit of competency:
• systems and processes facilitating continuous improvement
• common decision-making processes
• organisational policies and procedures relating to digital systems, decision-making processes and continuous improvement systems
• business systems and requirements, including:
o knowledge management
o quality
o sustainability
o performance management.
Your assessor will be looking for demonstrated evidence of your ability to answer the questions satisfactorily, follow instructions, conduct online research and review real or simulated business documentation as instructed.
What do I need to do to complete this task satisfactorily? • submit your answers to the questions within the set timeframe,
• answer all questions as instructed,
• answer all questions using your own words and reference any sources appropriately,
• all questions must be answered satisfactorily.
It is advisable to:
• review the questions carefully,
• answer the questions using online research and the learning material provided for the unit and by reviewing real or simulated relevant business documentation (such as policies and procedures),
• further research the topics addressed in each question.
Specifications You must submit to GOALS the
• assessment coversheet,
• answers to all questions,
• references.
Resources and equipment • computer with Internet access,
• access to Microsoft Office suites or similar software,
• learning material.
Re-submission opportunities You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the task.
Answer all the questions below:
Question 1
Outline three (3) systems and processes facilitating continuous improvement.
(150-200 words in total)
Systems and processes facilitating continuous improvement Outline
Question 2
Outline a process of choice for decision-making.
(50-100 words)
Question 3
List four (4) organisational policies and procedures that relate to digital systems, decision-making processes and continuous improvement systems.
Choose three (3) from your list and outline them: importance, general structure, summary of content. (50-100 words/policy and procedure)
List of organisational policies and procedures
Policy and Procedures Outline
Question 4
Explain how continuous improvement systems and processes relate to other business systems and requirements. Consider knowledge management, quality, performance management and sustainability.
Relation to Explanation (40-80 words/business system and requirements)
Knowledge management
Quality
Performance management
Sustainability
Assessment
Task 2
Facilitate continuous improvement
BSBSTR502
Student Declaration
To be filled out and submitted with assessment responses
? I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s)
? I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me
? I have correctly referenced all resources and reference texts throughout these assessment tasks.
? I have read and understood the assessment requirements for this unit
? I understand the rights to re-assessment
? I understand the right to appeal the decisions made in the assessment
Unit Title
Unit Code
Student name
Student ID number
Student signature Date
Task Number
——OFFICE USE ONLY—–
For Trainer and Assessor to complete:
? Student requested reasonable adjustment for the assessment
Marking Sheet
Completed successfully
Did the student satisfactorily: Comments Y N DNS
The student has satisfactorily completed and submitted the following:
• PowerPoint presentation in Task 2.1
• Observation checklist in Task 2.1
• Summary of the outcome of the session in Task 2.1.1
• Plan-Do-Check-Act approach for one of the initiatives in Task 2.1.2
• Updated CI register in Task 2.1.3
• Email to Project Sponsor in Task 2.1.4
• Strategies to ensure that team members are actively encouraged and supported to participate in decision-making processes, assume responsibility and exercise initiative as appropriate. In Task 2.2A
• A system to ensure that the organisation’s continuous improvement processes are communicated to stakeholders. In Task 2.2B
• A process to ensure that insights and experiences from business activities are captured and accessible through knowledge management systems. In Task 2.2C
• Strategies to ensure that systems and processes are used to monitor operational progress and identify ways to improve planning and operations. In Task 2.2D
• A process to ensure that project team members are informed of outcomes of continuous improvement efforts. In Task 2.2E
• Social media post in Task 2.3A
• Record of feedback from consultation with the Project Sponsor in Task 2.3B
?
?
?
The student attended the consultation meeting with the Project Sponsor in week 4:
• Consulted on CI strategies, systems and processes
• Gathered relevant feedback and inputs
• Engaged actively in the consultation
• Adjusted strategy, systems and processes as per the outcome of the consultation
• Applied a collaborative approach
• Answered questions promptly
• Listened actively
• Presented information clearly
Feedback provided in comments.
?
?
?
Demonstrated ability to:
• Identify current systems and processes that facilitate continuous improvement
• Identify and define improvement needs and opportunities for the organisation
• Develop decision-making processes to assist continuous improvement and communicate to relevant stakeholders
• Develop new systems and processes that facilitate continuous improvement according to improvement needs and opportunities
• Establish processes that confirm team members are informed about continuous improvement outcomes
• Confirm relevant systems and processes meet organisation sustainability requirements
• Confirm team progress, insights and experiences are captured and accessible using knowledge management systems
• Coach individuals and teams to implement and support continuous improvement systems and processes
• Identify and evaluate ways in which planning and operations could be improved
• Make recommendations and communicate strategies to relevant stakeholders
• Seek feedback from relevant stakeholders on systems and processes
This is evidenced by:
• PowerPoint presentation in Task 2.1
• Observation checklist in Task 2.1
• Summary of the outcome of the session in Task 2.1.1
• Plan-Do-Check-Act approach for one of the initiatives in Task 2.1.2
• Updated CI register in Task 2.1.3
• Email to Project Sponsor in Task 2.1.4
?
?
?
Demonstrated ability to:
• Develop decision-making processes to assist continuous improvement and communicate to relevant stakeholders
• Develop strategies for continuous improvement and encourage team members to participate in decision-making processes
• Develop knowledge management systems to capture team progress, insights and experiences from business activities
• Develop new systems and processes that facilitate continuous improvement according to improvement needs and opportunities
• Establish processes that confirm team members are informed about continuous improvement outcomes
• Confirm team progress, insights and experiences are captured and accessible using knowledge management systems
This is evidenced by:
• Strategies to ensure that team members are actively encouraged and supported to participate in decision-making processes, assume responsibility and exercise initiative as appropriate. In Task 2.2A
• A system to ensure that the organisation’s continuous improvement processes are communicated to stakeholders. In Task 2.2B
• A process to ensure that insights and experiences from business activities are captured and accessible through knowledge management systems. In Task 2.2C
• Strategies to ensure that systems and processes are used to monitor operational progress and identify ways to improve planning and operations. In Task 2.2D
• A process to ensure that project team members are informed of outcomes of continuous improvement efforts. In Task 2.2E
?
?
?
Demonstrated ability to:
• Establish processes that confirm team members are informed about continuous improvement outcomes
• Make recommendations and communicate strategies to relevant stakeholders
• Evaluate outcomes and identify opportunities for improvement
• Seek feedback from relevant stakeholders on systems and processes
• Identify other areas for improvement and document feedback for future planning
This is evidenced by:
• Social media post in Task 2.3A
• Record of feedback from consultation with the Project Sponsor in Task 2.3B
• Participation in the consultation and feedback session with the project sponsor (refer to Marking Sheet)
?
?
?
When collaborating with the group, the student has actively participated in group work with a substantial contribution that can be assessed individually for all the requirements of this task.
?
?
?
Task Outcome: Satisfactory ? Not Yet Satisfactory ?
Student Name:
Assessor Name:
Assessor Signature:
Date:
Table of Content
Student Declaration 2
Task 2 – Establish continuous improvement systems and processes 9
Task 2.1 Ci initiatives and practices 15
Task 2.2 CI strategies, processes and systems 18
Task 2.3 Communication 19
Appendix 1 – CI Policy 20

Task 2 – Establish continuous improvement systems and processes
Task summary and instructions
What is this assessment task about? Refer to and read the documents saved in a separate folder:
• MMI company profile and project task
• Policies and Procedures
You have been recently engaged by XYZ Pty Ltd trading as MMI as a Project Manager (PM) to develop and implement a project to open a new campus in Sydney (refer to MMI strategic objectives).
• The Board of Directors (BoD) has allocated 3 million dollars to the project.
• Project duration: 1 year.
• You can employ four new staff members to be part of the project team for its duration. Source the rest of the project team from existing MMI personnel (flexible work arrangements will be needed)
The project includes:
• Finding premises in Sydney CBD ( 800-1000 square metres, onsite parking for staff, natural light)
Ideally, there will be enough room for 5-7 classes, one meeting room, one computer lab, 1 x student kitchen, student lounge, 1 x staff kitchen, three offices for staff, toilet facilities
• Rent the premise
• Obtain necessary permits
• Source architect and building company
• Source and buy furniture and equipment
• Liaise with the architect and building company
The project steering committee is composed of:
• Mr Eli Brown – Non-executive Director
• Mr Leonard Black – CFO
• Academic Manager (Jacob Graham)
The project sponsor is Taylor Varin (Client Service Manager), played by the trainer and assessor.
You will have to:
• Determine the project requirements
• Work in collaboration with pertinent stakeholders
• Scope the project
• Cost and resource the project
• Develop the project plan
• Execute the project
• Finalise the project
Each unit covered in your Diploma of Project Management will address a part of the project:
• Scope
• Time
• Quality
• Cost
• Human Resources
• Information system and communication
• Risk
• Project Integration
• Communicate with influence
• Facilitate continuous improvement in project work
• Develop project workplace policy and procedures for sustainability
• Lead and manage project team effectiveness
BSBSTR502 addresses continuous improvement in project work.
Having a clear vision of the project and its structure will help you plan and implement it in simulated work conditions.
Your trainer and assessor will provide support and mentorship in the role of Project Sponsor (PS).
You will work in a project team of max four students. You will both lead the team and be a part of it to experience different project roles
in the simulated work environment, project manager being the main one.
Take turns playing the role of PM when the task requires project team collaboration. The trainer and assessor will observe project work and provide feedback on the Marking Sheet.
Form or join a project team (3-4 students in the team).
Document the name of the students in the table below:
Student Name
Student Name
Student Name
Student Name
You will collaborate with the project team in a simulated work environment to carry out the responsibility of your role as a PM relevant to continuous improvement.
Although you will lead and collaborate with the project team in some of the tasks as instructed, your assessment’s work must be individual, and it will be marked as such.
This task comprises of the following assessment methods:
o Product-based ?
o Direct observation of Role-Play ?
o Case Study ?
o Other (specify) ?
It has been designed to evaluate your ability to/competency in:
• Identify current systems and processes that facilitate continuous improvement
• Identify and define improvement needs and opportunities for the organisation
• Develop decision-making processes to assist continuous improvement and communicate to relevant stakeholders
• Develop strategies for continuous improvement and encourage team members to participate in decision-making processes
• Develop knowledge management systems to capture team progress, insights and experiences from business activities
• Develop new systems and processes that facilitate continuous improvement according to improvement needs and opportunities
• Establish processes that confirm team members are informed about continuous improvement outcomes
• Confirm relevant systems and processes meet organisation sustainability requirements
• Confirm team progress, insights and experiences are captured and accessible using knowledge management systems
• Coach individuals and teams to implement and support continuous improvement systems and processes
• Identify and evaluate ways in which planning and operations could be improved
• Make recommendations and communicate strategies to relevant stakeholders
• Evaluate outcomes and identify opportunities for improvement
• Seek feedback from relevant stakeholders on systems and processes
• Identify other areas for improvement and document feedback for future planning
Your assessor will be looking for demonstrated evidence of your competency in the above.
You are required to address the following:
• Task 2.1 CI initiatives and practices
o Meet with the team, deliver a training session, brainstorm ideas for the CI initiatives and conduct a planning session with the team
• Task 2.2 CI strategies, processes and systems
o Develop CI strategies, processes and systems
• Task 2.3 Communication
o Announce one CI initiative to all MMI staff
o Consultation with the Project Sponsor
Although the assessment requires group collaboration to simulate a work environment, the assessment submission is individual, and it will be marked as such.
What do I need to do to complete this task satisfactorily? • submit the completed assessment tasks, according to instructions,
• complete the tasks with sufficient detail and present them in a professional manner,
• use your own words and reference sources appropriately,
• meet the word count where required,
• use the scenario provided,
• use the templates provided where required,
• for your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria,
• if part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate satisfactory performance.
Specifications You must deliver/participate in:
• Training, coaching and brainstorming session with the project team in week 3 (Role-Play)
• Consultation and feedback session with the project sponsor in week 4 (Role-Play)
You must submit to GOALS
• PowerPoint presentation
• Observation checklist
• Summary of the outcome of the session
• Plan-Do-Check-Act approach for one of the initiatives
• Updated CI register
• Email to Project Sponsor
• Strategies to ensure that team members are actively encouraged and supported to participate in decision-making processes, assume responsibility and exercise initiative as appropriate.
• A system to ensure that the organisation’s continuous improvement processes are communicated to stakeholders.
• A process to ensure that insights and experiences from business activities are captured and accessible through knowledge management systems.
• Strategies to ensure that systems and processes are used to monitor operational progress and to identify ways in which planning and operations could be improved.
• A process to ensure that project team members are informed of outcomes of continuous improvement efforts.
• Social media post
• Record of feedback from consultation with the Project Sponsor
Resources and equipment • Computer with Internet access
• Access to Microsoft Office suites or similar software
• Learning material
• Scenario for assessment as provided
• Appendices as provided
• Relevant policies and procedures as provided
• Templates as provided
Re-submission opportunities You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Complete the following activities:
As a Project Manager, you have decided to improve sustainable workplace practices and would like to introduce the following initiatives in project work:
• Encourage sustainable eating habits by minimising the use of disposable containers
• Go paperless
• Manage food waste at work using brown bin solutions
• Implement energy savings policies
• Encourage the use of sustainable transportation to work
To do so, you will:
• Apply continuous improvement (CI) processes and systems
• Encourage team members to participate in the decision-making process and commit to the improvements
• Coach and mentor team members on CI
• Ensure that insights and experience from the sustainability activities are captured and shared
• Develop strategies, systems and processes to implement and sustain a continuous improvement culture
Task 2.1 Ci initiatives and practices
Meet with the project team and use part of the meeting to deliver a coaching and mentoring session to ensure that the team understands what CI is and its value for a business. This will ensure that team members will implement and support the CI initiatives and participate in the decision-making process.
• Review the learning material and undertake independent research. Prepare a training session for the team to cover:
o Definition of continuous improvement
o The benefits of implementing continuous improvement systems and processes in the workplace
o Continuous improvement models that may be suitable for project work, such as the Plan Do Check Act, DMAIC or TQM approach to continuous improvement. Select two models for the training session.
o Current CI policy at MMI and proposed improvements
• Prepare to conduct a brainstorming activity on what actions could be taken to:
o Encourage sustainable eating habits by minimising the use of disposable containers
o Go paperless
o Manage food waste at work using brown bin solutions
o Implement energy savings policies
o Encourage the use of sustainable transportation to work
• Prepare to facilitate a collaborative planning session to plan the implementation of the brainstormed activities using a Plan Do Check Act approach.
• Prepare to obtain commitment to the CI initiatives from the team and agree on responsibilities.
Schedule a time with the trainer and assessor in week 3 of class and conduct the meeting with the project team.
All team members will have to take turns to present, facilitate and train as Project Managers (instructions provided below).
The trainer and assessor will evaluate your performance during the training session.
If you are absent from class, you are responsible for making alternative arrangements with the trainer and assessor to perform the Role-Play.
Duration: 60-90 minutes
Before the training session
• Prepare a PP presentation to cover all the required points. Submit the PP with your assessment.
• Review the current CI policy and identify improvements
• Prepare the coaching session
• Prepare to facilitate the brainstorming and planning session
During the training session
• Present:
o Definition of continuous improvement
o The benefits of implementing continuous improvement systems and processes in the workplace
o Continuous improvement models that may be suitable for project work, such as the Plan Do Check Act, DMAIC or TQM approach to continuous improvement. Select two models for the training session.
o Current CI policy at MMI and proposed improvements. Ask the team for feedback and inputs.
Note: each student must present to the rest of the project team as the Project Manager.
• Lead a brainstorming session on what actions could be taken to implement the following CI initiatives:
o Encourage sustainable eating habits by minimising the use of disposable containers
o Go paperless
o Implement energy savings policies
o Encourage the use of sustainable transportation to work
Note: each student in the project team must lead one brainstorming session on one of the initiatives listed above. All initiatives must be covered, so split the topics among the group.
Additionally, during the brainstorming session, evaluate how each initiative would meet sustainability requirements.
• Select three key actions/initiative in collaboration with the team.
• Facilitate a collaborative planning session for the implementation of the CI initiatives using a Plan-Do-Check-Act approach.
Note: all team members must demonstrate the ability to facilitate a planning session, take the lead in turns.
Obtain commitment to the CI initiatives from the team and agree on responsibilities.
After the training session
1. Summarise the outcome of the session in the table below.
CI initiative Key actions (Three/initiative) How organisational sustainability requirements are met
Encourage sustainable eating habits by minimising the use of disposable containers
Go paperless
Implement energy savings policies
Encourage the use of sustainable transportation to work
2. Document the Plan-Do-Check-Act approach for one of the CI initiatives (your choice of initiative).
CI Initiative: Add
Plan
Recognise the opportunity and plan a change
Do
Test the change.
Check
Review the test, analyse the results, and identify what you’ve learned.
Act
Take action based on what you learned in the study step.
3. Update the Project CI register adding the improvements that were discussed during the training session:
• CI initiatives to improve sustainability practices
• Improvements to the CI Policy
Date Suggested Improvement CI Category Actions Timeline Responsibility Completed Y/N
CI Categories: Industry Engagement Feedback; Audit Feedback; Complaint Feedback; Staff Feedback
4. Write an email to the Project Sponsor.
The email must address the following:
• Inform the Project Sponsor about the CI initiatives to improve sustainability practices in the project team. Suggest testing the practices in the project environment and then implement them across the organisation.
• Inform the Project Sponsor of the proposed improvements to the existing CI policy.
• Explain how change and improvement processes meet sustainability requirements.
• Attach the CI Register to the email.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
(100-150 words)
Template 1 -Email
Email to Project Sponsor
To:
Cc:
Bcc:
Subject:
Date email is sent:
Attachments:
Task 2.2 CI strategies, processes and systems
Develop CI strategies, processes and systems:
A. Strategies to ensure that team members are actively encouraged and supported to participate in decision-making processes, assume responsibility and exercise initiative as appropriate.
Two strategies, 50-100 words.
B. A system to ensure that the organisation’s continuous improvement processes are communicated to stakeholders.
Describe the communication channel, technology used and process. Include who the information needs to be communicated to and when. (50-100 words)
C. A process to ensure that insights and experiences from business activities are captured and accessible through knowledge management systems.
Step by step process. Indicate who is responsible for each step.
D. Strategies to ensure that systems and processes are used to monitor operational progress and to identify ways in which planning and operations could be improved.
Three strategies (30-50 words each), consider using project monitoring and controlling system.
E. A process to ensure that project team members are informed of outcomes of continuous improvement efforts.
Step by step process. Indicate who is responsible for each step.
Document your work below:
A
B
C
D
E
Task 2.3 Communication
A. Social media post
Prepare a social media post to announce one of the CI initiatives from the project team to improve sustainability practices in the workplace to all MMI staff.
Note: the post could be as simple as a text with a picture.
Record the post in the space provided below:
B. Consultation
Schedule a brief consultation session (5-10 minutes) time with the trainer and assessor ( playing the role of the Project Sponsor in the simulated work environment) in week 4 of class, and discuss the CI strategies, processes and systems developed in Task 2.2.
Record the feedback from the Project Sponsor in the space provided below:
Apply the feedback received to the CI strategies, processes and systems developed in Task 2.2 before submitting the assessment. The trainer and assessor will check that the feedback was applied when marking the assessment.
The trainer and assessor will evaluate your performance during the consultation session and provide feedback on the marking sheet.
If you are absent from class, you are responsible for making alternative arrangements with the trainer and assessor to attend the consultation session.
Appendix 1 – CI Policy
Continuous Improvement
Purpose
This policy provides details of XYZ Pty Ltd (XYZ) approach to continuous improvement.
The purpose of the policy is to provide principles to guide the continuous improvement practices of XYZ staff to:
• encourage continuous improvement in the workplace
• ensure that all XYZ activities, processes and systems support our focus on quality
This policy applies to all XYZ staff.
Policy and Procedures
Continuous improvement (CI) is at the core of the management strategy of XYZ, and it is recognised as a competitive factor in the marketplace.
CI covers all aspects of the operation of XYZ driving organisational excellence to improve value delivery to all XYZ stakeholders, including both clients and employees.
By implementing a culture of continuous improvement, the company will:
• focus on understanding and satisfying the clients;
• regularly review approaches and methods with improvement cycles and conclusions implemented;
• benchmark and regularly measure the performance of key processes;
• manage business using facts rather than opinion;
• maintain a culture of clear, open communication;
• work to reduce cycle-time in all aspects of the business;
• promote active teamwork as a normal way of achieving outcomes;
• recognise and promote improvement efforts;
• develop a culture where continuous improvement involves everyone, and the process of change becomes routine; and
• develops and values key partnerships with employees, clients and other stakeholders.
Several processes are used by XYZ to implement and maintain a system of continuous improvement:
1) Every area Manager is responsible for conducting a performance audit once/year and to present its findings to the CEO
2) Client and employees surveys are conducted regularly, and the results of the surveys are presented to the CEO to be discussed in the monthly management meeting
3) Complaints are an opportunity for constructive feedback to improve performance standards
4) The Marketing department is responsible for conducting external business environment analysis to monitor trends, technology and standards relevant to the industry
5) Attendance to conferences and networking events is encouraged to gather ideas for improvement
6) Professional development of staff on quality management practices is part of the management development plans
7) Quality Circle groups work cross-functionally in the organisation (with meetings scheduled each month)
The HR Manager is responsible for coordinating the CI program and its initiatives.

Assessment
Task 3
Facilitate continuous improvement
BSBSTR502

Student Declaration
To be filled out and submitted with assessment responses
? I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s)
? I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me
? I have correctly referenced all resources and reference texts throughout these assessment tasks.
? I have read and understood the assessment requirements for this unit
? I understand the rights to re-assessment
? I understand the right to appeal the decisions made in the assessment
Unit Title
Unit Code
Student name
Student ID number
Student signature Date
Task Number
——OFFICE USE ONLY—–
For Trainer and Assessor to complete:
? Student requested reasonable adjustment for the assessment
Marking Sheet
Completed successfully
Did the student satisfactorily: Comments Y N DNS
The student has satisfactorily completed and submitted the following:
• Meeting minutes in Task 3.1A
• Updated CI Register in Task 3.1B
• Email to Project Sponsor in Task 3.1C
?
?
?
Demonstrated ability to:
• Identify and define improvement needs and opportunities for the organisation
• Identify and evaluate ways in which planning and operations could be improved
• Make recommendations and communicate strategies to relevant stakeholders
• Identify other areas for improvement and document feedback for future planning
This is evidenced by:
• Meeting minutes in Task 3.1A
• Updated CI Register in Task 3.1B
• Email to Project Sponsor in Task 3.1C
• Active participation in the meeting with the team (refer to Marking Sheet)
?
?
?
Demonstrated ability to:
• Evaluate outcomes and identify opportunities for improvement
This is evidenced by:
• Meeting minutes in Task 3.1A
• Updated CI Register in Task 3.1B
?
?
?
Demonstrated ability to:
• Seek feedback from relevant stakeholders on systems and processes
This is evidenced by:
• Meeting minutes in Task 3.1A
• Active participation in the meeting with the team (refer to Marking Sheet)
?
?
?
The student conducted the meeting with the team in week 5:
• Facilitated discussion on the progress reports about the implementation of the CI initiatives
• Encouraged team members to reflect on the reports and problem-solve
• Encourage team members to participate in determining areas for further improvement and make decisions
• Used communication techniques effectively
• Lead by example
• Collaborated effectively with the team
Feedback in comments.
?
?
?
When collaborating with the group, the student has actively participated in group work with a substantial contribution that can be assessed individually for all the requirements of this task.
?
?
?
Task Outcome: Satisfactory ? Not Yet Satisfactory ?
Student Name:
Assessor Name:
Assessor Signature:
Date:
Table of Content
Task 3 – Manage opportunities for further improvement 6
Task 3.1 Manage opportunities for further improvement 8

Task 3 – Manage opportunities for further improvement
Task summary and instructions
What is this assessment task about? This task builds on Task 2.
Work with the same team established for Task 2.
You will collaborate with the project team in a simulated work environment to carry out the responsibility of your role as a project manager relevant to continuous improvement management.
Although you will lead and collaborate with the project team, the work on your assessment must be individual, and it will be marked as such.
This task comprises of the following assessment methods:
o Product-based ?
o Direct observation of Role-Play ?
o Case Study ?
o Other (specify) ?
It has been designed to evaluate your ability to/competency in:
• Identify and define improvement needs and opportunities for the organisation
• Identify and evaluate ways in which planning and operations could be improved
• Make recommendations and communicate strategies to relevant stakeholders
• Evaluate outcomes and identify opportunities for improvement
• Seek feedback from relevant stakeholders on systems and processes
• Identify other areas for improvement and document feedback for future planning
You are required to address the following:
• Task 3.1 Manage opportunities for further improvements
o Address reports on progress of the implementation of the CI initiatives
Although the assessment requires group collaboration to simulate a work environment, the assessment submission is individual, and it will be marked as such.
What do I need to do to complete this task satisfactorily? • submit the completed assessment tasks, according to instructions,
• complete the tasks with sufficient detail and present them in a professional manner,
• use your own words and reference sources appropriately,
• meet the word count where required,
• use the scenario provided,
• use the templates provided where required,
• for your performance to be deemed satisfactory in this assessment task you must satisfactorily address all of the assessment criteria,
• if part of this task is not satisfactorily completed you will be asked to complete further assessment to demonstrate satisfactory performance.
Specifications You must deliver/participate in:
• Meeting with the team in week 5
You must submit to GOALS
• Meeting minutes
• Updated CI Register
• Email to Project Sponsor
Resources and equipment • Computer with Internet access
• Access to Microsoft Office suites or similar software
• Learning material
• Scenario for assessment as provided
• Appendices as provided
• Relevant policies and procedures as provided
• Templates as provided
Re-submission opportunities You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Complete the following activities:
Task 3.1 Manage opportunities for further improvement
The project team has now implemented CI initiatives planned for in Task 2 to improve sustainable work practices.
Consider the following data and information:
1 Overall satisfaction with the implementation:
• 50% Totally satisfied
• 50% Somewhat satisfied
2 You have received the following feedback:
• The Project Sponsor wants all reports printed out; this is against the paperless initiative
• It would be a good idea to provide project team members with Ipads to facilitate paperless work
• Some team members still use disposable coffee cups when buying take away coffees
• All team members bring food from home using reusable containers
• Food is often left in the fridge for days, and it is always the same team member who has to empty the food containers and wash them
• When the order for LED lights bulbs was placed, it was denied by the CFO. He thinks that they are expensive.
• The advice to put computers in hibernation mode if taking a break or go to a meeting was successful; however, sometimes team members still forget.
• It would be a good idea to introduce the use of brown bins to recycle food waste.
• The CI register is not regularly updated.
3 The Project Sponsor is impressed with the implementation of the CI initiatives and would like to extend the improvements across the business.
However, the Board of Directors does not quite understand sustainability, and they may think that improving sustainable work practices may come at a price.
A. Review Feedback
Meet with the project team in week 5 of class and review the feedback received on the implementation of the continuous improvement initiatives.
In collaboration with the team:
• Determine how to address the feedback (all feedback must be addressed: how to improve the implementation of the CI initiatives based on feedback).
• Determine how the planning and operations of CI initiatives could be improved.
• Identify areas for further improvement. For example, work arrangements to improve work-life balance, engagement with the community to support non-for-profit work, reduce water consumption, consider how to improve the supply chain to work with sustainable suppliers, change the procurement policy to only buy energy-efficient products etc.…
• Identify key actions and assign responsibility for the implementation.
Duration: 30-45 minutes.
The trainer and assessor will validate your participation in the meeting and provide feedback on the Marking Sheet.
If you are absent from class, you are responsible for making alternative arrangements with the trainer and assessor to review the feedback and identify areas for further improvements.
Complete the meeting minutes (Template 1).
Template 1 -Meeting Minutes
Date
Location
Participants
Review of feedback
100-150 words
Improvement of CI planning and operations
Opportunities for further improvement
(2-3 opportunities, 50-100 words)
Action Items
(10-12)
B. CI register
Update the CI register adding the opportunities for further improvements.
Date Suggested Improvement CI Category Actions Timeline Responsibility Completed Y/N

C. Email to Project Sponsor
Write an email (Template 2) to the Project Sponsor addressing the following:
• Summarise the outcome of the meeting with the project team (Ref: a review of feedback)
• Suggest opportunities for further improvements (as discussed with the team)
• Suggest 2-3 talking points to positively influence the Board of Directors to implement the CI initiatives to improve sustainability in the workplace across the business
(100-150 points)
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
Template 2 -Email
Email to Project Sponsor
To:
Cc:
Bcc:
Subject:
Date email is sent:
Attachments:

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Discussion of partnership processes and preparation of Accounting entries

Post author By admin
Post date July 21, 2021
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Assessment Assessment 2
(Part A: Business Report, Part B: Discussion of partnership processes and preparation of Accounting entries)
Individual/Group Individual Assignment
Length Part A—1500 words
Part B— 300 words for requirement 3.
Learning Outcomes b) Apply Accounting principles and standards when accounting for non-current assets, revenue and liabilities. c) Prepare statements of cash flows.
d) Prepare Accounting entries and processes for partnerships.
Submission Week 10 (Detailed information is provided below)
Weighting 30%
Total Marks 100 marks (Part A: 75 marks and Part B: 25 marks)
Individual Assignment Specifications
Assessment Task Description
The assignment is to be completed individually. Listed below is the overview, instructions, marking criteria and rubric for Part A and Part B outlining the specific questions to be addressed in your report.
1. Overview
The total marks available for this assessment task are 30. The assignment has an allocation of 100 marks, final mark on the assignment will be a weightage of 30% of the marks awarded out of 100. The assignment requires you to:
(i) directly address Part A & Part B worth a total of 100 marks, and
(ii) “to do so with academic and discipline conventions and sources of evidence”, worth 15 marks (see Instructions, Item 4)
2. Instructions
1. Select a company from Table 1 listed under pt.5.
2. Obtain the recent annual report preferably financial year ending 30 June 2020.
3. Students are not allowed to select the same company; therefore, your lecturer must approve the choice of your company.
4. In terms of ‘Academic Quality’ worth 10 marks for Part A and 5 marks for Part B, a combined total of 15 marks out of 100 marks.
5. Selected list of ASX companies is provided below, that need to be selected for your choice of Part A
Table 1: Selected list of ASX listed companies
ASX Code Company name
1 CSL CSL Ltd
2 STO Santos Ltd
3 RIO RIO Tinto Ltd
4 TCL Transurban Group
5 LLC Lendlease Group
6 ALX Atlas Arteria
7 ORI Orica Ltd
8 OZL OZ Minerals Ltd
9 OSH Oil Search Ltd
10 MIN Mineral Resources Ltd
6. The requirements for Part A of this assignment must be written/structured in the form of a ‘business report’. That is, it must have a/an:
(i) Word limit: 1,500 words
(ii) A proper report format is expected (title page, executive summary, table of contents, introduction, body of the report with headings and subheadings, conclusion & recommendations, appendices, list of references)
(iv) Students are strongly advised to avoid plagiarism or collusion in doing the assessment. General rule: If the similarity, detected and reported by Turnitin report, comes from the original assignment questions, table of contents, table of numbers and data, diagrams and charts, calculations, reference list, appendix…, then it is not an indication of plagiarism. However, if the similarity comes from the discussion or analysis or interpretation or recommendation parts of the assignment then it is an indication that the student has “copied and pasted” from the original source. This is not the student’s own work and therefore it will negatively affect the quality of the student’s answers in the submitted report.
(v) A minimum of 3 different academic reference sources are required. Remember that Wikipedia, Investopedia and other similar websites are not academic sources and must not be used as a reference source.
(vi) The marking rubrics for the business report is provided under Assignment marking criteria and Rubric.
Part A: Discuss and interpret various Accounting Standards covering non-current assets, revenue recognition, liabilities, and cash flow statement. (75 Marks) For your selected/approved Company, comment on the following:
1. Knowledge and understanding of the accounting principles and standards for non-current assets, revenue, and liabilities.
a. Discuss why the selected company has prepared the general purpose financial statements. Your discussion should include the reference to the objective of conceptual framework (6 marks)
b. State the basis of preparation of these statements. (3 marks)
c. Refer to the following items from statement of financial position/ Balance sheet of the selected company: ? Property, Plant& Equipment (PPE)
? Intangible assets
? Right of use of asset
? Deferred tax assets
? Deferred tax liabilities
? Provisions
Review the information provided in notes to financial statements about each of the above items. In your written report identify the following for each of the above item:
? accounting standards used for reporting. (6 marks)
? measurement basis used. (6 marks)
? key judgements and estimates applied. (6 marks)
d. Identify selected company’s sources of revenue and the accounting standard applied for reporting revenue. (3 marks)
e. Explain the revenue recognition criteria applied to each of the revenue source identified in (d) and further assess whether it satisfies the recognition criteria as stated in the Conceptual Framework. (6 marks)
2. Preparation, presentation, and analysis of cash flow statement.
a. Outline the two different methods of preparing the statement of cash flows. Examine the selected company’s statement of cash flows and report on its method used. (6 marks)
b. Assess how each section in the statement of cash flow of your selected company relates to the statement of financial position. (6 marks)
c. Examine the selected company’s statement of cash flows and compare the cash from operating activities with operating profit after tax. Are they similar? If not, suggest why. (6 marks)
d. What financing activities were undertaken by the selected company? Compare the borrowings from the previous year and suggest reasons for any major changes. Were there any payments made to shareholders? (3 marks)
e. Generate an opinion about the selected company’s cash position and its usefulness to shareholders, lenders, and creditors. (3 marks)
3. Developed recommendations in line with the evidence available in the annual report.
Analyse the measurement basis, key judgements and estimates identified in Part A 1 (c), discuss whether this provides relevant, reliable, and faithful representation to stakeholders. For this analysis you may look at qualitative characteristics mentioned in the conceptual framework and look at an annual report of another company in the similar sector and compare the approach adopted with your selected company. (5 marks)
4. Use of academic and discipline conventions and sources of evidence.
Report Layout and Content (i.e., title page, executive summary, table of contents, introduction, body of the report (this is where you will address the above 3 questions) with headings and subheadings, conclusion & recommendations, appendices, list of references (10 marks)
Part B: Partnership processes and accuracy of accounting entries (25 Marks)
On 1 July 2019 Patrick and Patricia decided to join forces and form a partnership (P&P Partners). Their contributions to the partnership were: Patrick – Cash: $160,000, Accounts Receivable: $75,000, Equipment: $85,000 Patricia – Cash: $240,000, Inventory: $200,000, Accounts payable: $75,000 Their agreement has the following conditions:
• Patricia’s inventory has a market value of $180,000
• Patrick’s equipment has been valued at $80,000
• The partners receive 5% interest on their capital balances • Salaries Patrick – $90,000 and Patricia – $75,000
• The remaining profit is split equally.
• Any drawings attract an 10% interest rate for the financial year. Required:
1. Prepare journal entries for the formation of the partnership. (4 marks)
2. During their first year they made a profit of $204,000. Both partners have drawings Patrick $25,000 and Patricia $30,000. Prepare a schedule for the distribution of profit for the year. (6 marks)
3. As the business is growing, partners are curious to know if company structure would be beneficial for the business. Provide a brief advise to the partners stating whether they should consider registering the business as a company. In your advice comment on the aspects of company structure, such as regulatory compliance, taxation, continuity and if these aspects provide any advantage over partnership structure. (10 marks, 300 words)
4. Use of academic and discipline conventions and sources of evidence. (5 marks)
Assignment Marking Criteria and Rubric
The following summarizes the key marking criteria that will be used to assess how you have addressed the assignment requirements of Part A and Part B, academic and discipline conventions, and sources of evidence.
Marking Criteria
Marking Criteria Marks Allocated Marks Awarded
Part A: Discuss and interpret various Accounting standards covering non-current assets, revenue recognition, liabilities, and cash flow statement
1.
a.
b.
c.
d.
e.
Knowledge and understanding of the accounting principles and standards for non-current assets, revenue, and liabilities. Discuss why the selected company has prepared the general purpose financial statements. Your discussion should include the reference to the objective of conceptual framework (6 marks)
State the basis of preparation of these statements. (3 marks)
Refer to the following items from statement of financial position/ Balance sheet of the selected company: ? Property, Plant& Equipment (PPE)
? Intangible assets
? Right of use of asset
? Deferred tax assets
? Deferred tax liabilities ? Provisions
Review the information provided in notes to financial statements about each of the above items. In your written report identify the following for each of the above item:
? accounting standards used for reporting. (6 marks)
? measurement basis used. (6 marks)
? key judgements and estimates applied. (6 marks)
Identify selected company’s sources of revenue and the accounting standard applied for reporting revenue. (3 marks)
Explain the revenue recognition criteria applied to each of the revenue source identified in (d) and further assess whether it satisfies the recognition criteria as stated in the Conceptual Framework. (6 marks)
36
2. Preparation, presentation, and analysis of cash flow statement.
a. Outline the two different methods of preparing the statement of cash flows. Examine the selected company’s statement of cash flows and report on its method used. (6 marks)
24
b. Assess how each section in the statement of cash flow of your selected company relates to the statement of Financial position.
(6 marks)
c. Examine the selected company’s statement of cash flows and compare the cash from operating activities with operating profit after tax. Are they similar? If not, suggest why. (6 marks)
d. What financing activities were undertaken by the selected company? Compare the borrowings from the previous year and suggest reasons for any major changes. Were there any payments made to shareholders? (3 marks)
e. Generate an opinion about the selected company’s cash position. (3 marks)
3. Developed recommendations in line with the evidence available in the annual report.
Analyse the measurement basis, key judgements and estimates identified in Part A 1 (c), discuss whether this provides relevant, reliable, and faithful representation to stakeholders. For this analysis you may look at qualitative characteristics mentioned in the conceptual framework and look at an annual report of another company in the similar sector and compare the approach adopted with your selected company. (5 marks)
5
4. Use of academic and discipline conventions and sources of evidence. 10
Part B: Partnership processes and accuracy of accounting entries
1. Prepare journal entries for the formation of the partnership. (4 marks)
2. During their first year they made a profit of $204,000. Both partners have drawings Patrick $25,000 and Patricia $30,000 drawings. Prepare a schedule for the distribution of profit for the year. (6 marks)
3. As the business is growing, partners are curious to know if company structure would be beneficial for the business. Provide a brief advise to the partners stating whether they should consider registering the business as a company. In your advice comment on the aspects of company structure, such as regulatory compliance, taxation, continuity and if these aspects provide any advantage over partnership structure. (10 marks, 300 words)
20
4. Use of academic and discipline conventions and sources of evidence. (5 marks) 5
TOTAL Marks 100
TOTAL Weight 30%
Final Mark
Marking Rubric (Business report: 75 marks (Part A) and Partnership processes and Accounting entries: 25 marks (Part B)). Assessment Attributes for Part A and Part B have been clearly labeled in the table below. Please note that the last Attribute of Academic and discipline conventions apply to both parts, where Part A has been allocated 10 marks and Part B allocation is 5 marks.
Assessment Attributes Fail
(0-49%) Pass (50-64%) Credit (65-74%) Distinctions (75-84%) High Distinction (85-100%)
Knowledge and understanding of the Accounting principles and standards for non-current assets, revenue, and liabilities.
(36 marks)
Part A •
•
•
• Shows very little to no understanding of the Accounting principles and standards required to be discussed from the annual report of selected company. Key components of the assignment are not addressed.
Demonstrates little to no capacity to explain and apply relevant Accounting principles and standards. Has answered most parts incorrectly. •
• Shows limited understanding of the Accounting principles and standards required to be discussed from the annual report of selected company.
Has answered some parts incorrectly. • Thorough knowledge or understanding of the Accounting principles and standards required to be discussed from the annual report of selected company. • Highly developed understanding of the Accounting principles and standards required to be discussed from the annual report of selected company. •
A sophisticated understanding of the Accounting principles and standards required to be discussed from the annual report of selected company.
Preparation, presentation, and analysis of cash flow statement.
(24 marks)
Part A •
• Shows no understanding of direct and indirect methods of presenting cash flows from operating activities.
Demonstrates little to no capacity to explain the importance of cash flow from operating activities. •
• Shows limited understanding of direct and indirect methods of presenting cash flows from operating activities.
Demonstrates limited capacity to •
• Shows good understanding of direct and indirect methods of presenting cash flows from operating activities.
Demonstrates a good •
• Shows highly developed understanding of direct and indirect methods of presenting cash flows from operating activities.
Demonstrates a highly developed •
• Shows sophisticated understanding of direct and indirect methods of presenting cash flows from operating activities.
Demonstrates a
• Has answered most parts incorrectly. • explain the importance of cash flow from operating activities.
Has answered some parts incorrectly.
understanding in explaining the importance of cash flow from operating activities.
understanding in explaining the importance of cash flow from operating activities. sophisticated understanding in explaining the importance of cash flow from operating activities.
Developed
recommendations in line with the evidence available in the annual report.
(5 marks)
Part A • No recommendations developed. • Recommendations developed but not broadly consistent with the evidence presented and generated in the case. • Supports personal opinion and information substantiated by evidence from the research/course materials. • Discriminates between assertion of personal opinion and information substantiated by robust evidence from the research/course materials and extended reading. • Systematically and critically discriminates between assertion of personal opinion and information substantiated by robust evidence from the research/course materials and extended reading.
Knowledge and understanding of partnership processes and accuracy of Accounting entries
(20 marks)
Part B •
•
• Shows very little to no understanding of the partnership processes Demonstrates little to no accuracy in recording Accounting entries. Has answered most parts incorrectly. •
•
• Shows very limited understanding of the partnership processes Demonstrates limited accuracy in recording
Accounting entries.
Has answered some parts incorrectly. •
• Thorough knowledge or understanding of the partnership processes
Demonstrates good accuracy in recording Accounting entries •
• Highly developed understanding of the partnership processes
Demonstrates high accuracy in recording accounting entries •
•
A sophisticated understanding of the partnership processes. Demonstrates perfect accuracy in recording
Accounting entries
Use of academic and discipline conventions and sources of evidence.
(15 marks)
10 marks for Part A and 5 marks for Part B •
•
• Poorly written with errors in spelling, grammar. Demonstrates inconsistent use of good quality, credible and relevant research sources to support and develop ideas. There are mistakes in using the APA style. •
•
• Is written according to academic genre
(e.g. with introduction, conclusion or summary) and has accurate spelling, grammar, sentence and paragraph construction. Demonstrates consistent use of credible and relevant research sources to support and develop ideas, but these are not always explicit or well developed. There are no mistakes in using the APA style. •
•
• Is well-written and adheres to the academic genre (e.g. with introduction, conclusion or summary). Demonstrates consistent use of high quality, credible and relevant research sources to support and develop ideas. There are no mistakes in using the APA style. •
•
• Is very well-written and adheres to the academic genre. Consistently demonstrates expert use of good quality, credible and relevant research sources to support and develop appropriate arguments and statements. Shows evidence of reading beyond the key reading.
There are no mistakes in using the APA style. •
•
• Expertly written and adheres to the academic genre. Demonstrates expert use of high-quality, credible and relevant research sources to support and develop arguments and position statements. Shows extensive evidence of reading beyond the key reading.
There are no mistakes in using the APA style.
ACCT 2000 Financial Accounting |Page 9 of 9

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Company doing a redesign of business processes

Post author By admin
Post date July 13, 2021
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If you have you been involved with a company doing a redesign of business processes, discuss what went right during the redesign and what went wrong from your perspective. Additionally, provide a discussion on what could have been done better to minimize the risk of failure. If you have not yet been involved with a business process redesign, research a company that has recently completed one and discuss what went wrong, what went right, and how the company could have done a better job minimizing the risk of failure.

Your paper should meet the following requirements:

• Be approximately 4-6 pages in length, not including the required cover page and reference page.

• Follow APA7 guidelines. Your paper should include an introduction, a body with fully developed content, and a conclusion.

• Support your answers with the readings from the course and at least two scholarly journal articles to support your positions, claims, and observations, in addition to your textbook. The UC Library is a great place to find resources.

• Be clearly and well-written, concise, and logical, using excellent grammar and style techniques. You are being graded in part on the quality of your writing

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What is the difference between the subtractive and additive sculptural processes?

Post author By admin
Post date July 2, 2021
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Answer the following questions using vocabulary and ideas from Lectures 6 & 7 and Chapter 3 in your textbook. Please make sure each answer is thoughtful, edited for grammar and spelling errors, and at least 8-10 COMPLETE sentences. Also, be as specific as possible and use examples to support EVERY statement. Write your answers in your own words (not taken directly from your readings or outside resources). A grading rubric is attached to this assignment.

PROMPTS:

What is the difference between the subtractive and additive sculptural processes? Choose two specific artworks from Chapter 3 to support your explanation.
What is the difference between buon fresco & fresco secco? Choose two specific artworks from Chapter 3 to support your explanation.
Review Maria Martinez’ Bowl and watch the short video about her process & chosen materials.

https://youtube.com/watch?v=gJxQ78ZgM0w%3Ffeature%3Doembed

Are Martinez’ pots examples of Representation Art, Abstracted Art, or Non-Representational Art?
Is Maria Martinez’ process subtractive or additive?
How does the use of a specific material in a work of art affect its meaning?
Does the medium of Martinez’ works affect the way you value the artwork? How so?
Do you think that the materials used are important in determining the monetary value of a work of art?
Do you think that the materials used are important in determining the cultural value of a work of art?
Review Damien Hirst’s For the Love of God and watch the short video about his process & chosen materials.

https://youtube.com/watch?v=3tXIYBFbUjs%3Ffeature%3Doembed

Is Hirst’s For the Love of God an example of Representation Art, Abstracted Art, or Non-Representational Art?
Is Damien Hirst’s process subtractive or additive?
How does the use of a specific material in a work of art affect its meaning?
Does the medium of Hirst’s artwork affect the way you value the artwork? How so?
Do you think that the materials used are important in determining the monetary value of a work of art?
Do you think that the materials used are important in determining the cultural value of a work of art?
Review Bisa Butler’s chosen materials and process.

https://youtube.com/watch?v=k15Npcc-b84%3Ffeature%3Doembed

Are Butler’s quilts examples of Representation Art, Abstracted Art, or Non-Representational Art?
Is Butler’s process additive or subtractive?
How does the use of a specific material in a work of art affect its meaning?
Does the medium of Butler’s artwork affect the way you value the artwork? How so?
What is the significance of combining archival photographs and quilt-making?
Do you think that the materials used are important in determining the monetary value of a work of art?
Do you think that the materials used are important in determining the cultural value of a work of art?
Review Diego Romero’s process, chosen medium, and influences.

https://youtube.com/watch?v=HEH2fp1HJzI%3Ffeature%3Doembed

Are Romero’s pots examples of Representation Art, Abstracted Art, or Non-Representational Art?
Is Romero’s process additive or subtractive?
How does the use of a specific material in a work of art affect its meaning?
Does the medium of Romero’s artwork affect the way you value the artwork? How so?
Do you think that the materials used are important in determining the monetary value of a work of art?
Do you think that the materials used are important in determining the cultural value of a work of art?
How does Romero’s choice of medium and subject matter explore his cultural identity?

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Analyse and articulate business processes and recognise the role of accounting information systems in enhancing business process design

ASSESSMENT BRIEF
Subject Code and Name ACCT6001 Accounting Information Systems
Assessment Assessment 2 – Business Process Analysis
Individual/Group Group of 3-4 students
Learning Outcomes (a) Analyse and articulate business processes and recognise the role of accounting information systems in enhancing business process design.
(e) Communicate with IT professionals, stakeholders and user groups of information systems
Submission By 11:55pm AEST/AEDT Sunday end of week 5/Module 3.1
For Intensive class: By 11:55pm AEST/AEDT Sunday end of Week 3/Module 3.2
Weighting 25%
Total Marks 100 marks
Context:
This assessment is designed to develop student’s understanding of business processes; analyse existing organisation’s processes; and suggest ways to improve the organisation’s current business process inefficiencies.
Submission Instructions:
• Students will organise themselves into groups of 3 to 4. Students will work in their groups to prepare a response to ALL of the case questions listed at the end of the case study.
• Students that have not formed groups by Week 02, will be placed into groups by the learning facilitator
• Students need to submit a report, presented in proper report format (including a reference list). The report needs to be submitted though the submission link available on the Blackboard. One copy of this report needs to be submitted in Word format by a representative of each group on the Blackboard
Case Study
Eljay is a large online education provider (school) consisting of administration, teaching and corporate services teams. Students of often email the school with questions about learning and teaching materials, assessments, and IT-related problems that require the school to process and solve the problem. These student queries are managed based on their type (teaching, assessment, IT), priority and status. The three levels of priority identified by the school include: “important”, “normal” and “less important”. The status of a student query (e.g. job) includes: “Open”, “In Process”, “Re Process”, “Solved”, “Closed”. Queries are logged in a job management system (excel spreadsheet saved on a SharePoint site), which enables the school to manage the details of the life cycle of the query from start to finish. In addition to recording student details, this system records the job code, description, type, priority, and status of the job as it progresses through each team.
The current business process begins when a student emails the school with a query. Employees within the administration team, who have less content-related knowledge, manually load each student query into the job management system. When this job is created, it is assigned an “Open” status by the administration team. Every query that employees from this team enter into the job management system is given a job code which is used to uniquely identify the student query. Once this code has been created in the system, an email is sent to the student with the job code (e.g. the reference number for the query). The student must mention this job code every time an inquiry about the status of the query is made. Any queries that are easily resolved (e.g. those that involve common problems) are assigned to employees within the administration team who work directly with the student to resolve the query. If an employee from this team is unable to resolve a student’s query, the job status is changed to “In Process” and the query is forwarded to the teaching team who have extensive content-related knowledge.
When a manager from the teaching team has the time to review the queries assigned to the team, they update the priority level of the job. The manager will then assign each job to an employee depending on the priority and existing workload of employees in the team. Once a teacher has been assigned to a job, the query is investigated, and a solution is developed and emailed to the administration team. An employee from the administration team changes the status of the job to “Solved” and emails the solution to the student. A request to verify that the query has been correctly resolved is included in the email. If the student’s reply to this request informs the administration team that the query has been successfully resolved, the job status is changed to “Closed” and the job is complete. If the student emails to notify the administration team that the query has not been resolved, the status of the job is changed to “Re Process” and the query is emailed back to the teaching team. The teaching team then goes through the process all over again.
If employees from either the administration or teaching team are unable to provide the student with a solution (e.g. for an IT-related query), the corporate services team is called upon to finish the job. The corporate services team work directly with the student to resolve the query. When the student’s query is resolved, the corporate services team notify the teaching team, who update the status of the job to “Solved”. An employee from the administration team, emails the student to inform them that a solution has been reached and the job is set to “Closed”.
The school would like to reduce costs by removing inefficient and ineffective processes while at the same time improving student response times.
Required
a. Draw a business process map outlining existing processes for managing student queries Identify (include swimlanes in your diagram).
b. Identify strengths and weaknesses in the existing system for managing student queries.
c. Research and report on ways to improve the business processes. As you address the weakness, consider how IT can transform the processes of the organization (include references to support your suggestions).
d. Draw a new business process model that outlines your suggested improvements.
e. Include in the Appendix of your report, minutes of meetings held between group members (Include a list of actionable tasks, team members responsible for those tasks, deadlines, and progress towards completing tasks)
Learning Rubric: Assessment 1
Assessment Criteria Fail
(Unacceptable) 0-49% Pass
(Functional)
50-64% Credit
(Proficient) 65-74% Distinction
(Advanced)
75 -84% High Distinction
(Exceptional)
85-100%
Understanding of the business processes in the organisation
30%
The description of the steps to achieve the goal of the organisation has not been identified correctly.
Business process diagram incorrect.
Activities, stakeholders and notations are incorrect.
Swimlanes not shown.
Business processes (step by step description) has been identified but some (around 30%) steps are missing.
Business process diagram is consistent with the current business processes.
Activities and stakeholders are identified but incomplete.
Some notations are incorrect.
Swimlanes are shown but some stakeholders are missing. Business processes (step by step description) has been identified but some (around 20%) steps are missing.
Business process model is consistent with the current business processes.
Activities and stakeholders are mostly identified (around 2-3 items missing).
Most notations are correct (2-3 incorrect notations).
Swimlanes are used for multiple stakeholders, 2- 3 stakeholders are missing. Business processes (step by step description) are detailed and complete.
Business process model is consistent with the current business processes.
Activities and stakeholders are identified.
Notations are correct. Minor errors (1-2 errors).
Swimlanes are used for multiple stakeholders, complete and correct. Business processes (step by step description) are detailed and complete. Exceptions and variations in the process are also shown.
Business process model is consistent with the current business processes.
Activities and stakeholders are identified.
Notations are correct.
Exceptions and variations are shown in the model.
Swimlanes are used for multiple stakeholders, complete and correct
Problem Analysis Critical business issues (processes to be improved) were not identified (or incorrectly identified). Processes to be improved were correctly identified but incomplete. Processes were correctly identified but missing 1 or 2 issues.
Processes which have greatest impact were All processes were correctly identified.
Processes which have greatest impact were all All processes were correctly
identified
Processes which have greatest impact were all identified and have justified and explained
ACCT6001_Assessment Brief 2_Business Process Analysis_Due at week 3
30% Objective (s) of the requirements of the process was (were) not identified (or identified incorrectly)
Inefficiency and ineffectiveness of the processes were not identified (or incorrectly identified) Processes which have greatest impact were not identified.
Some objectives of the requirements of the process were identified but incomplete.
Some inefficiencies and ineffectiveness of the current processes were identified.
One of the following were incomplete: organisational level, process level and the job/performer level inefficiencies and ineffectiveness identified but incomplete.
All objectives of the requirements were identified but lack details.
Some inefficiencies and ineffectiveness of the current processes were identified.
The following were discussed: organisational level, process level and the job/performer level inefficiencies and ineffectiveness but some discussions are incomplete. identified and have detailed explanation and justification.
All objectives of the requirements were identified and discussed in detail.
All inefficiencies and ineffectiveness of the current processes were identified with detailed explanation and justification.
The following were discussed: organisational level, process level and the job/performer level inefficiencies and ineffectiveness were all identified and explained in detail. the reasons in detail and convincingly.
Excellent and convincing explanation and justification of the following:
• Objectives of the requirements • Inefficiencies and ineffectiveness of the current processes • Organisation level, process level and job/performer level inefficiencies and ineffectiveness
Process Improvement and use of IT
30% Recommended changes
are very general, lacks detail, does not answer the problem.
Business process diagram is incorrect or does not Recommended changes answers the problems and provides alternative solutions but lack detailed
explanation and justification.
Business process diagram reflects the recommended changes with some Recommended changes answers the problems and provides alternative solutions and detailed explanation and justification. Some explanations are not convincing.
Business process diagram reflects the Recommended changes answers the problems and provides alternative solutions and detailed explanation and justification. Explanations are convincing. Main problems were prioritised. Excellent explanation and justifications of the
recommended changes. Main problems were categorised and prioritised. Alternative solutions were evaluated.
Business process diagram reflects all the recommended changes with no errors.
ACCT6001_Assessment Brief 2_Business Process Analysis
incorrect notations and missing elements.
10-12 recommended changes with few incorrect notations and elements. Business process diagram reflects the recommended changes with no errors.
Team Work
10% Does not participate effectively in a team environment.
Places individual goals ahead of the group responsibility.
Hinders the group process and upsets the schedule. Participates effectively in teams.
Identifies team and individual goals, tasks, responsibilities and schedules.
Contributes to group processes.
Supports the team. Contributes to small group discussions to reach agreement on issues.
Works together with others towards shared goals.
Renegotiates responsibilities to meet needed change. Understands group dynamics and team roles.
Facilitates team development.
Renegotiates responsibilities, tasks and schedules to meet needed change. Builds team’s identity and commitment.
Leads teams.
Evaluates teams’ outcomes.
Implements strategies for enhancing team effectiveness.
ACCT6001_Assessment Brief 2_Business Process Analysis

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Analyse and articulate business processes and recognise the role of accounting information systems in enhancing business process design

Accounting Information Systems
Assessment Assessment – Business Process Analysis
Learning Outcomes (a) Analyse and articulate business processes and recognise the role of accounting information systems in enhancing business process design.
(e) Communicate with IT professionals, stakeholders and user groups of information systems
Submission By 11:55pm AEST/AEDT Sunday end of week 5/Module 3.1
For Intensive class: By 11:55pm AEST/AEDT Sunday end of Week 3/Module 3.2
Weighting 25%
Total Marks 100 marks
Context:
This assessment is designed to develop student’s understanding of business processes; analyse existing organisation’s processes; and suggest ways to improve the organisation’s current business process inefficiencies.
Submission Instructions:
• Students will organise themselves into groups of 3 to 4. Students will work in their groups to prepare a response to ALL of the case questions listed at the end of the case study.
• Students that have not formed groups by Week 02, will be placed into groups by the learning facilitator
• Students need to submit a report, presented in proper report format (including a reference list). The report needs to be submitted though the submission link available on the Blackboard. One copy of this report needs to be submitted in Word format by a representative of each group on the Blackboard
Case Study
Eljay is a large online education provider (school) consisting of administration, teaching and corporate services teams. Students of often email the school with questions about learning and teaching materials, assessments, and IT-related problems that require the school to process and solve the problem. These student queries are managed based on their type (teaching, assessment, IT), priority and status. The three levels of priority identified by the school include: “important”, “normal” and “less important”. The status of a student query (e.g. job) includes: “Open”, “In Process”, “Re Process”, “Solved”, “Closed”. Queries are logged in a job management system (excel spreadsheet saved on a SharePoint site), which enables the school to manage the details of the life cycle of the query from start to finish. In addition to recording student details, this system records the job code, description, type, priority, and status of the job as it progresses through each team.
The current business process begins when a student emails the school with a query. Employees within the administration team, who have less content-related knowledge, manually load each student query into the job management system. When this job is created, it is assigned an “Open” status by the administration team. Every query that employees from this team enter into the job management system is given a job code which is used to uniquely identify the student query. Once this code has been created in the system, an email is sent to the student with the job code (e.g. the reference number for the query). The student must mention this job code every time an inquiry about the status of the query is made. Any queries that are easily resolved (e.g. those that involve common problems) are assigned to employees within the administration team who work directly with the student to resolve the query. If an employee from this team is unable to resolve a student’s query, the job status is changed to “In Process” and the query is forwarded to the teaching team who have extensive content-related knowledge.
When a manager from the teaching team has the time to review the queries assigned to the team, they update the priority level of the job. The manager will then assign each job to an employee depending on the priority and existing workload of employees in the team. Once a teacher has been assigned to a job, the query is investigated, and a solution is developed and emailed to the administration team. An employee from the administration team changes the status of the job to “Solved” and emails the solution to the student. A request to verify that the query has been correctly resolved is included in the email. If the student’s reply to this request informs the administration team that the query has been successfully resolved, the job status is changed to “Closed” and the job is complete. If the student emails to notify the administration team that the query has not been resolved, the status of the job is changed to “Re Process” and the query is emailed back to the teaching team. The teaching team then goes through the process all over again.
If employees from either the administration or teaching team are unable to provide the student with a solution (e.g. for an IT-related query), the corporate services team is called upon to finish the job. The corporate services team work directly with the student to resolve the query. When the student’s query is resolved, the corporate services team notify the teaching team, who update the status of the job to “Solved”. An employee from the administration team, emails the student to inform them that a solution has been reached and the job is set to “Closed”.
The school would like to reduce costs by removing inefficient and ineffective processes while at the same time improving student response times.
Required
a. Draw a business process map outlining existing processes for managing student queries Identify (include swimlanes in your diagram).
b. Identify strengths and weaknesses in the existing system for managing student queries.
c. Research and report on ways to improve the business processes. As you address the weakness, consider how IT can transform the processes of the organization (include references to support your suggestions).
d. Draw a new business process model that outlines your suggested improvements.
e. Include in the Appendix of your report, minutes of meetings held between group members (Include a list of actionable tasks, team members responsible for those tasks, deadlines, and progress towards completing tasks)
Learning Rubric: Assessment 1
Assessment Criteria Fail
(Unacceptable) 0-49% Pass
(Functional)
50-64% Credit
(Proficient) 65-74% Distinction
(Advanced)
75 -84% High Distinction
(Exceptional)
85-100%
Understanding of the business processes in the organisation
30%
The description of the steps to achieve the goal of the organisation has not been identified correctly.
Business process diagram incorrect.
Activities, stakeholders and notations are incorrect.
Swimlanes not shown.
Business processes (step by step description) has been identified but some (around 30%) steps are missing.
Business process diagram is consistent with the current business processes.
Activities and stakeholders are identified but incomplete.
Some notations are incorrect.
Swimlanes are shown but some stakeholders are missing. Business processes (step by step description) has been identified but some (around 20%) steps are missing.
Business process model is consistent with the current business processes.
Activities and stakeholders are mostly identified (around 2-3 items missing).
Most notations are correct (2-3 incorrect notations).
Swimlanes are used for multiple stakeholders, 2- 3 stakeholders are missing. Business processes (step by step description) are detailed and complete.
Business process model is consistent with the current business processes.
Activities and stakeholders are identified.
Notations are correct. Minor errors (1-2 errors).
Swimlanes are used for multiple stakeholders, complete and correct. Business processes (step by step description) are detailed and complete. Exceptions and variations in the process are also shown.
Business process model is consistent with the current business processes.
Activities and stakeholders are identified.
Notations are correct.
Exceptions and variations are shown in the model.
Swimlanes are used for multiple stakeholders, complete and correct
Problem Analysis Critical business issues (processes to be improved) were not identified (or incorrectly identified). Processes to be improved were correctly identified but incomplete. Processes were correctly identified but missing 1 or 2 issues.
Processes which have greatest impact were All processes were correctly identified.
Processes which have greatest impact were all All processes were correctly
identified
Processes which have greatest impact were all identified and have justified and explained
ACCT6001_Assessment Brief 2_Business Process Analysis_Due at week 3
30% Objective (s) of the requirements of the process was (were) not identified (or identified incorrectly)
Inefficiency and ineffectiveness of the processes were not identified (or incorrectly identified) Processes which have greatest impact were not identified.
Some objectives of the requirements of the process were identified but incomplete.
Some inefficiencies and ineffectiveness of the current processes were identified.
One of the following were incomplete: organisational level, process level and the job/performer level inefficiencies and ineffectiveness identified but incomplete.
All objectives of the requirements were identified but lack details.
Some inefficiencies and ineffectiveness of the current processes were identified.
The following were discussed: organisational level, process level and the job/performer level inefficiencies and ineffectiveness but some discussions are incomplete. identified and have detailed explanation and justification.
All objectives of the requirements were identified and discussed in detail.
All inefficiencies and ineffectiveness of the current processes were identified with detailed explanation and justification.
The following were discussed: organisational level, process level and the job/performer level inefficiencies and ineffectiveness were all identified and explained in detail. the reasons in detail and convincingly.
Excellent and convincing explanation and justification of the following:
• Objectives of the requirements • Inefficiencies and ineffectiveness of the current processes • Organisation level, process level and job/performer level inefficiencies and ineffectiveness
Process Improvement and use of IT
30% Recommended changes
are very general, lacks detail, does not answer the problem.
Business process diagram is incorrect or does not Recommended changes answers the problems and provides alternative solutions but lack detailed
explanation and justification.
Business process diagram reflects the recommended changes with some Recommended changes answers the problems and provides alternative solutions and detailed explanation and justification. Some explanations are not convincing.
Business process diagram reflects the Recommended changes answers the problems and provides alternative solutions and detailed explanation and justification. Explanations are convincing. Main problems were prioritised. Excellent explanation and justifications of the
recommended changes. Main problems were categorised and prioritised. Alternative solutions were evaluated.
Business process diagram reflects all the recommended changes with no errors.
ACCT6001_Assessment Brief 2_Business Process Analysis
incorrect notations and missing elements.
10-12 recommended changes with few incorrect notations and elements. Business process diagram reflects the recommended changes with no errors.
Team Work
10% Does not participate effectively in a team environment.
Places individual goals ahead of the group responsibility.
Hinders the group process and upsets the schedule. Participates effectively in teams.
Identifies team and individual goals, tasks, responsibilities and schedules.
Contributes to group processes.
Supports the team. Contributes to small group discussions to reach agreement on issues.
Works together with others towards shared goals.
Renegotiates responsibilities to meet needed change. Understands group dynamics and team roles.
Facilitates team development.
Renegotiates responsibilities, tasks and schedules to meet needed change. Builds team’s identity and commitment.
Leads teams.
Evaluates teams’ outcomes.
Implements strategies for enhancing team effectiveness.
ACCT6001_Assessment Brief 2_Business Process Analysis

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Tags accounting, analyse, articulate, business, information, processes, recognise

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What are the processes and the criteria you will use to select your target audience?

Post author By admin
Post date June 22, 2021
No Comments on What are the processes and the criteria you will use to select your target audience?

What are the processes and the criteria you will use to select your target audience? What is your personal and/or professional connection to your target audience?

Your initial posting should be 400 words in length and utilize at least one scholarly source other than the textbook.

Assignment:

Practice Hours: each module has a minimum required practice hours related to your work on the main education project. Practice hours relate to time spent on project work (Discussion Board work does not apply). Document your hours for Module 3 in Project Concert. Access Project Concert. You should have an estimated 10-15 hours for this module. Minimum required hours must be entered into Project Concert for Module 3. Some states/entities require hour logs for certification or employment. It is the student’s professional responsibility to ensure all hours are entered correctly in order to meet these requirements. Please see the Project Concert directions document in the Learning Materials on how to enter hours.
Create a PowerPoint presentation to illustrate and explain how the core determinants of health are impacting the health of your target population utilizing the picture below. Note that you should briefly review all of the determinants and then choose the ones that impact your target group to talk about in the assignment. Be sure to review the link information in the classroom on Core Determinants of Health. You will then use the power point you created as a visual and record your voice, narrating your power point.

3. The presentation should be between 5 and 7 minutes in length. Use a recording platform of your choice (note that screencast-o-matic is the easiest) and either upload as an mp4 or share the link directly to the video in the drop box.

If you do not know how to create a screencast, note that there are tutorials on the www.screencast-o-matic.com website and also here is a short webinar link to click with information on how to use screencast-o-matic:https://screencast-o-matic.com/watch/cqnZ030QTI

You will be using this sort of recording many times, so be sure that you understand how to use it.

***Please do not record as voice-over on the PowerPoint platform, because this cannot be saved in mp4 format or a link.*** If you submit your assignment as a PowerPoint with voice over recording you will not receive credit for your assignment (or partial credit as you did not meet the full requirements of the assignment.)

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Tags audience, criteria, processes, select, target

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An operations manager manages processes and procedures.

Post author By admin
Post date May 8, 2021
No Comments on An operations manager manages processes and procedures.

An operations manager manages processes and procedures. An operations manager must also be a strong and confident leader. In this Discussion, consider what the leader side of the operations manager looks like and consider what leadership attributes the operations manager must have to be effective. Also, assess your current leadership skills on the same criteria. To find this out, view the videos listed for this activity and/or conduct research in the virtual library on this topic. Review and synthesize the information provided with the information that you find on this topic. Your answers must demonstrate your understanding of the concepts and principles identified within the textbook, course information, and activities, but also from independent academic quality research to solve these challenges. Remember to cite each source that you use!

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The operations manager plays a pivotal role in an organization, government or business. The precise role of operations manager depends with the size and nature of an enterprise. However, operations manager must possess leadership skills as well as interpersonal skills in order for him/her to succeed(Malakooti, 2013). Some of the roles include planning and overseeing communications as well as managing both personnel and raw materials. Since operation manager is in charge of operations, he/she oversights supplies, purchasing and inventory. In terms human resource operations manager play crucial role in planning staff development, overseeing assignment of employees, hiring and determining the needs of employees.

The operation manager should also have financial skills since he/she play crucial role in budgeting, keeping the enterprise on track financially by controlling the costs. In order to ensure that the quality of products is achieve and maintained, the operation manager play important role in ensuring that goals are set(Chase, et al., 2007). These include formulating policies and objective using the available data such as financial statements and market forecast. For effective communication, the operation manager must possess communication skills and interpersonal skills. This include providing leadership skills between various departments in the organization.

Therefore, operation manager must be able to bring together employees and their departments by nurturing positive culture. This is also achieved by facilitating positive relationship between management and the employees. Operation manager also helps to resolves disputes and agreement that occurs between the department or between the employees and the management. In terms of decision making, operations manager advice the chief executive, chief financial officer and the president about the overall operations in the organization.

References

Chase, R. B., Jacobs, F. R. & Aquilano, A. N. (2007). Operations Management for Competitive Advantage (11th Ed.). McGraw-Hill.

Malakooti, B. (2013). Operations and Production Systems with Multiple Objectives. John Wiley & Sons.

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Tags manager, manages, operations, procedures, processes

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Steps of Addictions Assessment Processes

Post author By Smith Johnson
Post date February 5, 2021
No Comments on Steps of Addictions Assessment Processes

Week 1 Learning Resources

This page contains the Learning Resources for this week. Be sure to scroll down the page to see all of this week’s assigned Learning Resources. To access select media resources, please use the media player below.

Required Resources

Readings

Perkinson, R. R. (2012). Chemical dependency counseling: A practical guide (4th ed.). Thousand Oaks, CA: SAGE.
- Chapter 1, “The First Contact”
  
  Focus on the descriptions of client perspectives in the “Treatment Works” and “How to Develop the Therapeutic Alliance” sections and how these descriptions relate to the codes of ethics and principles addictions professional should follow (see this week’s Discussion area). Also focus on the information on treatment facilities and group practice to learn more about the need for multidisciplinary teams for your Assignment.
- Chapter 14, “The Clinical Staff”
  
  Focus on the various types of professionals that might need to be included in the multidisciplinary team.
American Psychological Association. (2013). Ethical principles of psychologists and code of conduct. Retrieved from http://www.apa.org/ethics/code/index.aspx

Focus on the Preamble, which provides a rationale for following codes of ethical principles and standards. Focus also on the General Principles, which sets the stage for other information on ethics violations.
The Association for Addiction Professionals. (2013). NAADAC code of ethics. Retrieved from http://www.naadac.org/resources/codeofethics

Focus on the standards listed in the section titled “The Counseling Relationship” for an excellent overview of expected behavior on the part of counselors.

Media

Laureate Education (Producer). (2012b). Starting the process [Video file]. Retrieved from https://class.waldenu.edu

Note: The approximate length of this media piece is 17 minutes.

Week 1 Assignment

Application: Steps of Addictions Assessment Processes

Addiction may take many forms. A person may be addicted to a substance, such as cocaine, or a behavior, such as gambling. Individuals who enter into addictions assessment generally have exhibited certain hallmarks of addiction, such as an increase in the behavior, problems in relationships and life functioning, and withdrawal symptoms upon ceasing the behavior.

Someone with a potential addiction may be facing a host of issues. He or she might require medical and/or legal help. A teenager may be a minor requiring parental consent for any treatment and might already be receiving help from a guidance counselor or school psychologist. It is true that individual assessments have unique features and should be tailored to the needs of and aspects related to each individual being assessed. However, there are important steps common to most assessments that allow addictions professionals to gather reliable, valid, and relevant information about the clients they serve, as well as to enlist the best set of professionals to form the multidisciplinary team.

This week, you describe the steps of a standard addictions assessment and reflect on the importance of using a multidisciplinary team.

To prepare:

Review the Learning Resources, including the following:

Chemical Dependency Counseling: A Practical Guide

Chapter 1, “The First Contact”
Chapter 14, “The Clinical Staff”

Assignment Directions:

Submit by Day 7 a 2- to 4-page paper that includes the following:

The steps of an addictions assessment
An explanation of why each step is important
One example of a multidisciplinary team and the contribution each of the team members might make to the assessment

Cite your sources using APA guidelines.

……………………………………………………………………………………………………

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Psychology: Steps of Addictions Assessment Processes

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(Student’s Name)

January 6^th 2016.

The Steps of an Addiction Assessment

Addiction iscondition that may show itself in different forms, for example, addiction to computer games, addiction to drugs/alcohol and gambling (Perkinson, 2012). However, the diagnosis of the problem usually begins with an addiction assessment. The main purposes of addiction assessment process are to determine whether actually addiction exists, and whether there are any co-occurring conditions. Moreover, the results from the initial assessments provide useful information for the development of the addiction treatment plan. A successful addiction assessment must be carried by trained professionals, such as doctors, psychologists, therapists and nurses and must follow certain recommended steps.

Assessment Steps

The process starts by the client filling a standardized questionnaire, asking about the current addiction problem. In addition, the questionnaire has questions related to any treatment history, the effects of the problem on the health of the client, the health history, the behaviour pattern, effects and symptoms. The second step is a confidential face-to-face interview with the clinician in charge of the diagnosis of the client’s condition (The Association for Addiction Professionals, 2014). In most circumstances that involve the doctor undertaking the diagnostic process, the doctor often checks for other co-occurring symptoms (cause relapse and account for most addiction), which should be treated alongside the addiction problem. If the non-medical teams such as the psychologists, social workers and counselors, carry out the assessment, they have to refer the client to a trained doctor for diagnosis of the co-occurring symptoms. The co-occurring……………………………………………………………….

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