Tag: professionals

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Tags clients, developing, nurturing, other, professionals, relationships, third

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Should doctors and other health professionals take biological race into account when diagnosing and treating illness?

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Post date June 24, 2022
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Discussion 1 | Episode 1 EPISODE ONE: THE DIFFERENCE BETWEEN US

Should doctors and other health professionals take biological race into account when diagnosing and treating illness? Why? Can you think of a situation where thinking about race as biological might be misleading or have a negative effect? How would considering social race be different?

Tips:

Please start your Discussion with the Question so people know what you are discussing.
Initial Post Due Friday 11:59 pm, Secondary Sunday at 11:59 pm
Look at the rubric below to see what I am looking for.
There is no specific word count, but 200-500 words are probably adequate.

Rubric:

20 Points possible

4 Points – Displays a great understanding of the concepts in the assignment

4 Points – Utilizes APA formatting

4 Points – Clear and concise writing with no errors in grammar, spelling, or context.

4 Points – Make a timely initial response.

4 Points – Make a timely and appropriate secondary response. (see tips)

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Make sure that you are familiar with any conditions attached to the mortgage that you have selected. Read through the series of questions that the lender asks to clarify that the mortgage is appropriate for the client. Make a list of the information and documents that the client will have to present to qualify for the loan.

Tags account, biological, doctors, health, other, professionals, should

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Develop and nurture relationships with clients other professionals and third party referrers

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Post date May 31, 2022
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Develop and nurture relationships with clients other professionals and third party referrers

Assessment Task 1 Instructions

Written answer question guidance

The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.

Note that the following guidance is the minimum level of response required.

Analyse – when a question asks you to analyse something, you should do so in in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.

Compare – when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.

Contrast – when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.

Discuss – when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.

Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.

Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.

Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.

Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.

Identify – when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.

List – when a question asks you to list something, this means that you are asked to briefly state information in a list format.

Outline – when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.

Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.

Assessment Task 1: Provide answers to all of the questions below:

1. Explain why it is important to maintain confidentiality of information at work. Give at least three examples of information that must be kept confidential.

2. Outline key information that should be included in an organisation’s communication protocol for communicating internally, as well as externally.

3. Identify and briefly describe at least three ways that an employee could use to establish and maintain business relationships in order to develop business opportunities.

4. Outline two examples of effective interpersonal communication that can be implemented at work.

5. Outline effective strategies for cross-cultural communication.

6. Explain the key principles of negotiation that should be used in the workplace to ensure that agreements are reached.

7. List four characteristics of an effective business negotiator. For each characteristic, explain why this is important for effective business negotiation.

8. Briefly explain the concept of a win-win negotiation.

9. List three factors that would make a negotiation more likely to succeed.

10. Explain the purpose of a relationship management plan and how it can assist in developing and maintaining business relationships.

11. Discuss the key requirements of each of the following Acts and for each Act explain why the Act is important for relationship management with customers and staff.

Age Discrimination Act 2004

Disability Discrimination Act 1992

Fair Work Act 2009

Racial Discrimination Act 1975

Sex Discrimination Act 1984

Assessment Task 2: Client relationship project

Task summary

This assessment task requires you to respond to an internal referral enquiry and then to conduct research regarding suitable products to meet the customer’s needs. You will then participate in a roleplay with the customer to provide information on the suggested product.

This assessment is to be completed in the simulated work environment in the RTO.

Required

· Access to textbooks/other learning materials

· Computer with Microsoft Office and internet access

· Customer Service Policy and Procedures

· Customer Record Sheet

Submit

· Email containing an invitation to a meeting

· Email with completed Customer Record Sheet attached

· Email to client

· Email to accounts department

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.

Re-submission opportunities

You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Assessment Task 2 Instructions

Carefully read the following:

Grow Wealth Management is a mortgage and investment brokers that was established in 2010. It offers a range of services including referrals for a range of personal and home loans, term deposits and share market investments.

Its Head Office is in Sydney, but it has several branches throughout NSW.

You are employed as a Customer Service Manager at the broker’s Nambucca branch.

Today you have been forwarded an enquiry (reference code BC250417) from a customer in Nambucca through the Head Office in Sydney.

The customer (Barbara Tan) wants to buy an investment property worth about $400,000 and has $80,000 for a deposit. They want to rent the property out and negatively gear it.

Complete the following activities:

1. Research appropriate products.

For the purposes of this activity, the home loan that you select can be offered by any bank or financial institution.

Research these on the internet until you find one that you consider to be the best loan for this customer.

(Write summary of the home loan that you consider to be the best loan for this customer.)

1. Prepare for a meeting with the client.

Read the Customer Service Policy and Procedures to ensure you understand procedures to be followed, including recording customer details and privacy requirements.

Familiarise yourself with the Australian Code of Banking Practice at:

https://www.ausbanking.org.au/images/uploads/ArticleDocuments/172/ABA_CODE_MANDATE_FINAL_MID.pdf

All of your dealings for this assessment task are to comply with this document, as well as all Australian financial and privacy legislation.

Read the Customer Record Template to familiarise yourself with the information that you will need to collect for this document.

Your assessor will advise you of the date and time of the meeting and will roleplay the customer.

(Make a list of the information and documents that the client will have to present to qualify for the loan.)

1. Invite the customer to a meeting.

Send an email to the client (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style, as set out in the Customer Service Policy and Procedures.

It should ask them to come in for an appointment, so you can discuss your suggested mortgage with them.

1. Meet with the customer

Make sure that you follow the company’s Customer Service Policy and Procedures and demonstrate professional conduct accordingly.

During the meeting, you must:

· Follow the banking code of practice and financial services legislation by clearly explaining the product to the client.

· Inform the client that you will receive a commission from the lending institution, but that the client does not pay for this. They will be getting the mortgage at exactly the same rate and with the same conditions as if they contacted the institution themselves to arrange the loan.

· Adjust your interpersonal style to suit the type of person that the client is.

· Confirm the client’s intentions and personal details.

· Inform the client of the conditions and the costs of the loan and what the repayments will be.

During the meeting, you are required to demonstrate effective communication skills including:

· Speaking clearly and concisely

· Using non-verbal communication to assist with understanding

· Asking questions to identify required information

· Responding to questions as required

· Using active listening techniques to confirm understanding

When you have noted all of the relevant information from the customer, ask them if they have any questions for you.

Conclude the meeting as set out in the Customer Service Policy and Procedures.

Meeting date and time:

4. Complete a Customer Record Sheet

At the conclusion of the meeting, complete a customer record sheet.

Grow Bank Customer Record Enquiry reference code: Date of initial enquiry: Customer Name: Telephone number: Email: Mode of initial enquiry (highlight or circle): Email phone mail in person Purpose of enquiry: Relevant customer details: Date of business proposal email: Recommended insurance policy: Date of customer response: Customer response to proposal: Date of final customer email: Date of third-party contact: Details of third-party contact:

5. Contact the lending institution (your assessor).

Make a telephone call to the institution that offers the mortgage that you have recommended.

The objective of the telephone call is to inform the institution of the client’s interest.

Be aware that the person that you speak to at the lending institution will be a business person who will just want the necessary information

You will be asked for your reference number, so your commission can be forwarded to you when the loan has been finalised. This will be 357BFH

Role play date and Time: 15/06/2020 Reference code ADF245 spoke to Anwar Johnston, Lending Institution

6. Contact the client (your assessor).

Send an email to the client.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should inform the client of your contact with the lending institution and inform them of the next steps.

7. Send an email to accounts (your assessor).

As set out in the Customer Service Policy and Procedures, a completed copy of the Customer Record Sheet is to be filed at the company’s head office.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment.

Attach your completed customer record sheet to the email.

Assessment Task 2 Checklist

Student’s name:
Did the student:	Completed successfully	Comments
	Yes	No
Conduct all of their dealings with clients, professionals and other third parties: · Professionally · In accordance with organisational policy and procedures · In accordance with legislative, regulatory and professional codes of practice?
Develop and maintain positive relationships by following Grow Wealth Management’s business and ethical standards?
Carry out all dealings with clients and other parties with respect for the client’s privacy?
Adjust interpersonal styles and methods to the needs of the other person?
Follow up using appropriate communication to secure the new client relationship?
Organise an interview with the client to ensure that their business needs are met?
Provide information to the client about the relevant mortgage product that they selected?
Identify and provide referral needs quickly?
During the meeting, demonstrate effective communication skills including: · Speaking clearly and concisely · Using non-verbal communication to assist with understanding · Asking questions to identify required information · Responding to questions as required · Using active listening techniques to confirm understanding
Task Outcome:	Satisfactory	Not Satisfactory
Assessor signature
Assessor name
Date

Assessment Task 3 Cover Sheet

Student Declaration

To be filled out and submitted with assessment responses

I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).

I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name
Student ID number
Student signature
Date

Assessor declaration

I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name
Assessor signature
Date
Assessment outcome	S	NS	DNS	Resubmission Y N

Feedback

Student result response

My performance in this assessment task has been discussed and explained to me.

I would like to appeal this assessment decision.

Student signature
Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Task 3: Networking project

Task summary

This assessment task requires you to identify associations, networks and conferences relevant to a Bank Manager and report on the benefits of being involved in the networks. You will then be required to participate in one networking opportunity and provide a report on the event.

This assessment is to be completed in the simulated work environment in the RTO.

Required

· Access to textbooks/other learning materials

· Computer with Microsoft Office and internet access

· Networking Report Template

Submit

· Email with networking report attached

Assessment criteria

Re-submission opportunities

You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.

Assessment Task 3 Instructions

Complete the following activities:

1. Identify networks

Research and identify at least three networks that might be relevant to a Customer Service Manager working in Grow Wealth Management.

This must be at least

one association that could be relevant to a mortgage broker,

one conference for the current year

and one network that can be accessed through social media.

Review the events/activities offered by the network and select one that you will be able to participate in, for example, a webinar or watching a video or attending a free networking event.

one association that could be relevant to a mortgage broker, one conference for the current year and one network that can be accessed through social media.

9. Participate in network opportunity

This assessment task requires you to participate in, and report on the network activity that you identified previously.

When you have participated in the networking activity, complete the Networking Report Template.

You will need to complete all sections of the report, answering each question in around a paragraph.

Networking report Title of networking activity: Date: Time: Duration: 1. Provide a brief overview of the purpose of the networking activity. 2. What did you most like about the networking activity? 3. What did you least like? 4. What benefits did participating in this networking provide to you? 5. What benefits do you believe that participating in this network could provide to a workplace team?

10. Write an email to the Manager (your assessor).

Assume that you have joined the network that you have identified above and that you are providing a brief report to your manager (this will be your assessor) about the network you have joined and the benefits it offers.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

The email text should address:

· Details of the network you have identified: name and contact details including address, phone number, email and web site.

· Services offered by the network.

· Costs involved in joining the network (if any)

· Personal and professional benefits of joining the network:

list at least three personal benefits and three professional benefits

· How you will keep your work team informed of up to date information you gain through the network.

· Upcoming network activity identified.

Attach your networking report to the email.

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Assessment Task 3 Checklist

Student’s name:
Did the student:	Completed successfully	Comments
	Yes	No
Identify and report on a suitable network?
Identify network benefits and outline these to the manager?
Participate in a network activity?
Identify and report on the benefits of the networking activity?

Tags clients, develop, nurture, other, professionals, relationships, third

Writers Solution

Psychology professionals to inform groups or individuals of the assessments appropriate for their current needs

Post author By admin
Post date January 21, 2022
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Psychological Assessment Report

A psychological assessment report is created by psychology professionals to inform groups or individuals of the assessments appropriate for their current needs. This type of report also includes a summary of the services provided to these groups or individuals. This evaluation is used by the various entities to assess basic needs, competencies, preferences, skills, traits, dispositions, and abilities for different individuals in a variety of settings.

Psychological reports vary widely depending on the psychology professional creating it and the needs being assessed. Some of the psychology professionals who create this type of report include counselors, school psychologists, consultants, psychometricians, or psychological examiners. This type of report may be as short as three pages or as long as 20 or more pages depending on the needs of the stakeholders. Many reports include tables of scores that are attached either in an appendix or integrated into the report. Despite the many variations in assessment reports, most include the same essential information and headings.

Students will choose one of the personality assessment scenarios from the discussions in Weeks Two, Three, or Four to use as the basis of this psychological assessment report. Once the scenario has been chosen, students will research a minimum of four peer-reviewed articles that relate to and support the content of the scenario and the report as outlined below. The following headings and content must be included in the report:

The Reason for Referral and Background Information
In this section, students will describe the reasons for the referral and relevant background information for all stakeholders from the chosen personality assessment scenario.

Assessment Procedures
In this section, students will include a bulleted list of the test(s) and other assessment measures recommended for the evaluation of the given scenario. In addition to the assessment(s) initially provided in the personality assessment scenario from the weekly discussion, students must include at least three other measures appropriate for the scenario.

Immediately following the bulleted list, students will include a narrative description of the assessments. In the narrative, students will examine and comment on the major theoretical approaches, research methods, and assessment instruments appropriate for the situation and stakeholder needs. In order to defend the choice of recommended assessments, students will evaluate current research in the field of personality theories and provide examples of how these assessments are valid for use in the chosen scenario. For additional support of these recommended assessment measures, students will evaluate the standardization, reliability and validity, and cultural considerations present in these personality assessments that make them the most appropriate tools for the given scenario. Students will conclude the narrative by assessing types of personality measurements and research designs often used in scenarios like the one chosen and providing a rationale for why some of those assessments were not included.

General Observations and Impressions
In this section, students will describe general observations of the client during the assessment period provided in the chosen personality assessment scenario and explain whether the client’s behavior might have had a negative impact on the test results. Students will analyze and comment on how the APA’s Ethical Principles and Code of Conduct affected the implementation of the personality assessment during the initial process. Based on the observations and analysis, students will assess the validity of the evaluation and make a recommendation for or against the necessity for additional testing.

Test Results and Interpretations
In this section, students will analyze the results of the assessment provided in the chosen personality assessment scenario. Based on the score, students will interpret the personality factors (conscientiousness, openness, emotional stability, introversion, extroversion, work drive, self-directedness, etc.) that are present.

Note: Typically, this section reports test results and is the longest section of a psychological assessment report because the results of all the tests administered are analyzed and reported. Some psychologists report all test results individually, while others may integrate only a portion of the test results. However, in this report, only the assessment presented in the chosen personality assessment scenario will be included.

Summary and Recommendations
In this section, students will summarize the test results. They will provide a complete explanation for the evaluation, the procedures and measures used, and the results and include any recommendations translating the evaluation into strategies and suggestions to support the client. Finally, students will provide any conclusions and diagnostic impressions drawn from the previous sections of the report

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Tags appropriate, assessments, groups, individuals, inform, professionals, psychology

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Developing and nurturing relationships with clients, other professionals and third-party referrers

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Post date November 12, 2021
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Business Management Skills
(DIPMB3_AS_v3)
Student identification (student to complete)
Please complete the fields shaded grey.
Student number
Written Assignment result (assessor to complete)
Result — first submission Not yet demonstrated
Parts that must be resubmitted
Result — resubmission (if applicable) Not applicable
Result summary (assessor to complete)
First submission Resubmission (if required)
Task 1 Not yet demonstrated
Not applicable
Task 2 Not yet demonstrated
Not applicable
Task 3 Not yet demonstrated
Not applicable
Task 4 Not yet demonstrated
Not applicable
Task 5 Not yet demonstrated
Not applicable
Task 6 Not yet demonstrated
Not applicable
Task 7 Not yet demonstrated
Not applicable
Task 8 Not yet demonstrated
Not applicable
Feedback (assessor to complete)
[insert assessor feedback]
Before you begin
Read everything in this document before you start your written assignment for Business Management Skills (DIPMB3_AS_v3).
About this document
This document includes the following parts:
• Instructions for completing and submitting this assignment
• CCF & MB case study and tasks covering Business Management Skills:
• Task 1 — Developing and nurturing relationships with clients, other professionals and third-party referrers
• Task 2 — Growing the business
• Task 3 — Identifying risk and applying risk management processes
• Task 4— Improving the business
• Task 5 —Managing people performance
• Task 6 — Showing leadership in the workplace
• Task 7 – Standards and values
• Task 8 – Develop a Performance plan
How to use the study plan
We recommend that you use the study plan for this subject to help you manage your time to complete the assignment within your enrolment period. Your study plan is in the KapLearn Business Management Skills (DIPMB3v3) subject room.
Instructions for completing and submitting this written assignment
Saving your work
Download this document to your desktop, type your answers in the spaces provided and save your work regularly.
• Use the template provided, as other formats will not be accepted for these assignments.
• Name your file as follows: Studentnumber_SubjectCode_Assignment_versionnumber_Submissionnumber
(e.g. 12345678_DIPMB3_AS_v3_Submission1).
• Include your student ID on the first page of the assignment.
Before you submit your work, please do a spell check and proofread your work to ensure that everything is clear and unambiguous.
Word count
The word count shown with each question is indicative only. You will not be penalised for exceeding the suggested word count. Please do not include additional information which is outside the scope of the question.
Additional research
When completing this assignment, assumptions are permitted although they must not be in conflict with the information provided in the Case Study.
You may also be required to source additional information from other organisations in the finance industry to find the right products or services to meet your client’s requirements, or to calculate any service fees that may be applicable.
Submitting the written assignment
Only Microsoft Office compatible written assignments submitted in the template file will be accepted for marking by Kaplan Professional Education. You need to save and submit this entire document.
Do not remove any sections of the document.
Do not save your completed assignment as a PDF.
The written assignment must be completed before submitting it to Kaplan Professional Education. Incomplete written assignments will be returned to you unmarked.
The maximum file size is 20MB for the Written and Oral Assignment. Once you submit your written assignment for marking you will be unable to make any further changes to it.
You are able to submit your written assignment earlier than the deadline if you are confident you have completed all parts and have prepared a quality submission.
Please refer to the Assignment submission/resubmission videos in the ‘Assessment’ section of KapLearn under your ‘Assignment Enrolment’ for details on how to submit/resubmit your written assignment.
Your written assignment and oral assignment must be submitted together on or before your due date. Please check KapLearn for the due date.
The written assignment marking process
You have 12 weeks from the date of your enrolment in this subject to submit your completed assignment.
If you reach the end of your initial enrolment period and have been deemed ‘Not yet demonstrated’ in one or more assessment items, then an additional four (4) weeks will be granted, provided you attempted all assessment tasks during the initial enrolment period.
Your assessor will mark your written and oral assignment and return it to you in the Business Management Skills (DIPMB3v3) subject room in KapLearn under the ‘Assessment’ tab.
Make a reasonable attempt
You must demonstrate that you have made a reasonable attempt to answer all of the questions in your written assignment. Failure to do so will mean that your assignment will not be accepted for marking; therefore you will not receive the benefit of feedback on your submission.
If you do not meet these requirements, you will be notified. You will then have until your submission deadline to submit your completed written and oral assignment.
How your written assignment is graded
Assignment tasks are used to determine your ‘competence’ in demonstrating the required knowledge and/or skills for each subject. As a result, you will be graded as either Demonstrated or Not yet demonstrated.
Your assessor will follow the below process when marking your written assignment:
• Assess your responses to each question, and sub-parts if applicable, and then determine whether you have demonstrated competence in each question.
• Determine if, on a holistic basis, your responses to the questions have demonstrated overall competence.
You must be deemed to be demonstrated in all assessment items in order to be awarded the units of competency in this subject, including:
• all of the exam questions
• the written and oral assignment.
‘Not yet demonstrated’ and resubmissions
Should sections of your assignment be marked as ‘Not yet demonstrated’ you will be given an additional opportunity to amend your responses so that you can demonstrate your competency to the required level.
You must address the assessor’s feedback in your amended responses. You only need amend those sections where the assessor has determined you are ‘Not yet demonstrated’.
Make changes to your original submission. Use a different text colour for your resubmission. Your assessor will be in a better position to gauge the quality and nature of your changes. Ensure you leave your first assessor’s comments in your assignment, so your second assessor can see the instructions that were originally provided for you. Do not change any comments made by a Kaplan assessor.
Units of competency
This written assignment is your opportunity to demonstrate your competency against these units:
Unit code Unit name
BSBRSK401 Identify risk and apply risk management processes
FNSPRM603 Grow the practice
BSBMGT502 Manage people performance
BSBMGT401 Show leadership in the workplace
FNSRSK502 Assess risks
Note that the written and oral assignment is one of two assessments required to meet the requirements of the units of competency.
We are here to help
If you have any questions about this written assignment you can post your query at the ‘Ask your Tutor’ forum in your subject room. You can expect an answer within 24 hours of your posting from one of our technical advisers or student support staff.
Capital City Finance and Mortgage Brokers (CCF & MB)
George and Mildred are very happy with the way you service your clients and are sure that you are a good fit for the team. They now want you to turn your focus to your primary task, which is to assist in expanding the business by building relationships with selected real estate agents, accountants and legal firms through strategic alliances. They also want you to consider how CCF & MB can consolidate its relationships with its existing strategic partners.
Let’s recap on what you already know about Capital City Finance and Mortgage Brokers (CCF & MB).
It’s a family owned business providing a range of mortgage and finance broking services to the business and private sectors, with experience in all facets of finance and insurance, providing expert advice covering a multitude of products and options existing within the market.
CCF & MB specialises in home loans, commercial lending, business lending, personal and motor vehicle finance and insurance (life and general) and focuses on helping clients find the finance service suited to their individual circumstances.
It provides its services through its association with the following partners:
• Australian Aggregators: a rising company within the aggregation business, with an extensive panel of residential and commercial lenders, and asset finance.
• ABC General Insurance: a boutique insurance company specialising in a full range of general insurances.
• XYZ Life: a small family-owned insurance brokerage specialising in the full range of life insurance products.
Based in the city, CCF & MB has the capacity to service clients from their office or anywhere at their clients’ convenience through its team of mobile brokers.
CCF & MB does not hold a credit license but operates as a credit representative of Australian Aggregators.
Since its inception 13 years ago, CCF & MB has built a loan book of almost $1.2 billion and averages over $120 million in new loans annually.
CCF & MB’s vision is to be the mortgage and finance broker of choice in the greater metropolitan area.
CCF & MB’s mission statement is: ‘to operate professionally in accordance with legislation, our licence and professional standards’.
CCF & MB’s values are as follows:
• to act with honesty and integrity at all times
• to provide unbiased advice and conduct business, free from any conflict of interest
• to maintain confidentiality in all dealings
• to meet all NCCP regulatory requirements
• to comply with all mortgage industry laws and regulations
• to ensure quality and efficiency in its loan processes.
CCF & MB’s people
CCF & MB is owned by husband and wife, George and Mildred Spencer.
With over 35 years’ experience in finance and business ownership, George established and built a successful business dedicated to assisting clients with managing their finances effectively. Starting the business with his wife Mildred 13 years ago, George gained immense satisfaction in seeing it expand, to service more and more clients across the city and greater metropolitan area. Although in recent years he has stepped back from dealing directly with clients, he still maintains a small select clientele. He also takes great pride in training and mentoring his team to enhance their performance.
Mildred has over 22 years of lending experience and is qualified, not only to assist her clients with their mortgage requirements, but also to assist them with their commercial finance requirements. She also holds financial planning qualifications. She specialises in asset finance.
The company has a small team of five additional consultants and two administration staff members. Profiles for the team are as follows:
• Jennifer Dee is recognised as one of the top female brokers in Australia. She has been in the broking industry for over 10 years and has a passion and dedication to assist and accommodate all of her clients’ needs with their financial dreams. Jennifer is an Accredited Mortgage Consultant with the Mortgage and Finance Association of Australia (MFAA).
• Louise Spencer (George and Mildred’s eldest daughter) is an Accredited Mortgage Consultant with the Mortgage and Finance Association of Australia (MFAA) and has been working as a loan consultant for almost two years. Louise started off in the lending industry in the office as an administrator to gain as much experience and knowledge as possible before taking a broking role. Her passion for helping her clients ensures that she is always available to her clients at a time and place convenient for them.
• Michael Spencer is George’s younger brother and is CCF & MB’s equipment finance specialist. He has over 25 years working in the equipment finance industry. He has developed an in-depth understanding of the transport and agricultural industries, and also provides finance for general equipment, motor vehicles and computer equipment.
• Martin Long has specialised in equipment finance for the last three years, but prior to this he spent five years operating his own retail food business. This practical experience allows him to see things from his client’s point of view, including experience with equipment finance. He specialises in plant and equipment in the machinery, woodworking and packaging industries. Examples of some of the equipment he has financed are farm machinery, extrusion lines, plastic injection moulders, commercial catering equipment, woodworking plant, packaging lines, forklifts, office fit-outs and many different motor vehicles.
• Luis Ramirez migrated to Australia as a young boy; 25 years ago with his family. After completing high school he graduated from university with an accounting degree and worked in ANZ in commercial lending. He joined CCF & MB four years ago and specialises in vehicle and capital equipment financing. He provides ITC and general equipment lease funding options for clients. By providing better outcomes, both during and at the end of their equipment leases, Luis’ many clients have been able to reduce costs and maximise the value of their available budgets.
CCF & MB is a member of the MFAA, as a broking business dealing directly with the public. Both George and Mildred are fellows of the MFAA. CCF & MB is also a corporate member of the FBAA.
All staff members, including consultants, are paid an annual salary plus superannuation. Consultants also receive a car allowance plus a percentage of trail commissions, which are paid quarterly based on their performance targets.
CCF & MB’s panelled lenders
With access to an extensive panel of lenders, CCF & MB can meet most clients’ expectations. Residential lenders are listed in the following table.
Adelaide Bank Homeloans Limited Pepper Home Loans
AMP Homeside Phoenix-Circle Credit Union
ANZ ING Direct PLAN Lending
Australian Financial Keystart PN Bank
Australian First Mortgage La Trobe Resi
Bank of Melbourne Liberty Financial St George Bank
BankSA Macquarie Suncorp
Bankwest ME Bank The Rock Building Society
Bluestone Mortgage Mart Westpac
Citibank NAB Wide Bay Australia Ltd
Commonwealth Bank Newcastle Permanent
Heritage Bank Peoples Choice Credit Union
Commercial lenders and asset finance providers are listed in the following table.
Adelaide Bank Commercial Bibby Financial Services Pty Ltd Liberty Financial Commercial
ANZ Commercial Commonwealth Bank Commercial NAB Commercial
Australian First Mortgage Commercial IMB Commercial St George Commercial
Bank SA Commercial ING Direct Commercial Suncorp Commercial
Bankwest Business Banking LaTrobe Commercial Westpac Commercial
Adelaide Bank Commercial Macquarie Leasing Westpac Equipment Finance
ANZ Asset Finance Commonwealth Bank Asset Finance Liberty Asset Finance
Future developments
George and Mildred are very keen to expand and grow their business and are in the process of speaking with a number of real estate agents, accountants and legal firms with a view to forming strategic alliances.
Due to the expected increase in business, George and Mildred are seeking to employ another consultant to take on the extra work. This person will be required to:
• build strategic relationships with a number of real estate agents, accountants and legal firms already identified
• identify and foster relationships with other real estate agents, accountants and legal firms
• provide finance and mortgage broking services to new clients identified through these strategic alliances.
Business management skills
Task 1 — Developing and nurturing relationships with clients, other professionals and third-party referrers
George and Mildred now require you to write a plan to assist in developing and nurturing relationships with clients, other professionals and third-party referrers.
The layout and content of your plan should address the following:
1. How CCF & MB’s policies and procedures and legislative, regulatory and professional codes of practice impact on developing and nurturing relationships.
2. How you would use CCF & MB’s social, business and ethical standards to develop and maintain positive relationships.
3. The importance of confidentiality and how you would maintain it in your dealings with colleagues, clients and other parties.
4. How you would adjust your interpersonal style to the needs and situation of other parties.
5. How you would go about developing and maintaining business and professional networks and other relationships to benefit the organisation; and how you would use them to identify and cultivate relationships in order to promote and market the organisation.
6. How you could use and cooperate with other professionals and third parties to expand and enhance the reputation of the organisation, and to identify new and improved business practices.
7. How you would build referral business through appropriate communication channels, to find and secure new business relationships.
8. How you would identify referral needs and provide information about CCF & MB’s relevant products and services.
9. How you would secure interviews with referral business so that the needs of clients can be met.
(1,000 words)
You may use any format for your plan but you are not permitted to simply answer the points above. If you are unsure as to how to write a plan, you can refer to the Business Growth and Marketing topic and use the suggested SMEAC format outlined in Part 6, Section 13. You may also refer to the internet for other example business or marketing plans.
Guidance on how to develop a plan is available at the business.gov.au website:
https://www.business.gov.au/planning/templates-and-tools/marketing-plan-template-and-guide
When completing this task, assumptions are permitted, although they must not be in conflict with the information provided in the background information.
Student response to Task 1
Answer here
Assessor feedback for Task 1: Resubmission required?
No
Task 2 — Growing the business
Having considered how you would go about building and nurturing relationships, George and Mildred now require you to turn your attention to marketing and promoting CCF & MB’s business. This requires you to develop, implement, monitor and adjust a Marketing Plan for the business. When doing this, you will need to:
• Ensure your plan is developed in line with CCF & MB’s vision statement.
• Conduct some research (or make assumptions) and identify key market data for the plan. This can include, for example, customer demographics, product types (i.e. census data if available), marketing media data (i.e. social media).
• Identify of target markets, using a combination of research and your own personal experience.
• Identify your major competitors (at least two) with a competitor analysis developed for each competitor.
• Conduct a review of CCF & MB’s current market position based on your research findings in conjunction with competitor analysis; and identify where improvements can be made.
• Document changes you could introduce to improve the brand of CCF & MB, and what promotional activities you could introduce to build the customer base.
• The provision of options for increasing yield per existing client.
1. To develop and implement the marketing plan, complete the table below:
Student response to Task 2 Question 1
Implementing the Marketing plan
Task Steps Required Resources Required Who will complete this Date to Start Date to Complete
Answer here
Answer here
Answer here
Answer here
Answer here
Answer here

2. To monitor the marketing plan, complete the table below:
Student response to Task 2 Question 2
Monitoring the Marketing Plan
Marketing plan targets Monitoring process Period one Period two Period three Period four Average
Answer here Answer here Answer here Answer here Answer here Answer here Answer here

3. To make adjustments to the marketing plan, complete the table below:
Student response to Task 2 Question 3
Adjusting the marketing plan
Identified task requiring adjustment Changes required
Answer here Answer here
(1,000 words)
When completing this task, assumptions are permitted although they must not be in conflict with the information provided in the background information.
NOTE to students: You can add lines to the tables if necessary
Assessor feedback for Task 2: Resubmission required?
No
Task 3 — Identifying risk and applying risk management processes
George and Mildred have become very concerned about the potential risks that could jeopardise
CCF & MB’s business operations. They were very impressed with your growth and marketing plans for
CCF & MB so they have now moved you into more of a general manager’s role with expanded responsibilities, including managing CCF & MB’s risk.
1. As part of your new responsibilities you are required to develop a risk management plan which:
• Establishes the context for CCF & MB’s risk management plan.
• Lists and explains the tools you will use in assessing the risks you identify.
• Identifies the stakeholders you would consult in establishing context and the tools you would use in identifying CCF & MB’s risks.
• Identifies at least two risks that CCF & MB could face for each of the six categories of business risk including strategic risks, compliance risks, financial risk, operational risks, market and environmental risks and reputational risks with an appropriate risk statement for each identified risk.
Note: You may make any assumptions in producing your plan, but these should be documented either in the body of your plan or separately before you produce it. You are not permitted to simply answer the points detailed above.
Student response to Task 3: Question 1
Answer here
2. Refer to the email from co-worker identifying potential risk in the toolbox. Using the box below, write an email to management outlining the identified risk, your analysis, how you would evaluate the risk and suggest how the risk could be best treated.
Student response to Task 3: Question 2
Answer here
3. Refer to the Risk treatment mapping guide in the toolbox. Using the following steps, complete the Risk evaluation and treatment table below:
Step 1. Through analysis, identify the risks CC & MB’s business may face; and complete that column. This is to include both legislative and financial risks.
Step 2. By using the Risk treatment mapping guide in the toolbox, appraise the likelihood and consequence for each risk identified and include these in the table.
Step 3. Define how each risk can be treated, and whether a potentially serious risk should be escalated to management.
Step 4. Develop recommendations to mitigate identified risks.
Step 5. Provide recommendations on how to monitor and review the risks identified.
Student response to Task 3: Question 3
Answer here
Complete for Task 6: Risk evaluation and treatment map
Risk identified
(through analysis) Likelihood
(risk evaluation criteria) Consequence Treatment
(comment if risk should be escalated to management for supervision) Mitigate identified risks
(provide recommendations to mitigate risk) Monitor
(include how to be monitored and how often to be reviewed)

(Task 3: Questions 1-3, 1,000 words)
Assessor feedback for Task 3: Resubmission required?
No
Task 4— Improving the business
Over the last few months business for CCF & MB has been very good with a number of new clients coming on board as a result of implementing your business growth and marketing plans. However, neither you or the business owners are satisfied with maintaining the status quo; as you and they are committed to a program of continuous improvement.
You all feel that CCF & MB’s competitive advantage needs to be strengthened and a SWOT should be undertaken to establish CCF & MB’s strengths and weaknesses including benchmarking the business against the industry. You now decide that you will carry out a diagnosis of the business including a SWOT analysis and a benchmarking exercise to improve CCF &MB’s competitive advantage and its business. You are to produce a document covering your diagnosis, which will be distributed amongst CCF & MB’s key personnel.
As a minimum, your document should cover the following:
1. The data you have used as part of your diagnosis to identify CCF & MB’s competitive advantage.
2. A SWOT analysis to identify CCF & MB’s strengths and weaknesses, its threats and opportunities.
3. How you identified and sourced relevant benchmarking data.
4. How you selected the key indicators (and who you consulted with) for your benchmarking exercise.
5. A consolidated list of the areas for improvement you have identified with a cost-benefit ratio established for each of them.
6. Recommendations on the changes that may be required that will affect existing workflows or
CCF & MB’s organisational structure
7. A high-level action plan that will implement and monitor the recommended changes to be made.
In addition to the material on your Part 2 learning guides, the following link gives you access to a
step-by-step guide to benchmarking and determining competitive advantage:
http://www.business.vic.gov.au/marketing-sales-and-online/increasing-sales-through-marketing/benchmark-your-business
(1,000 words)
Student response to Task 4
Answer here
Assessor feedback for Task 4: Resubmission required?
No
Task 5 —Managing people performance
One of your key responsibilities as general manager is to develop and implement ways to improve the performance of CCF & MB’s consultants and other staff members.
Answer the following questions:
1. Why is it important to consult with stakeholders when allocating work? What are the possible consequences of allocating work without consultation?
Student response to Task 5: Question 1
Answer here
2. Describe the process you might follow when developing quantitative and qualitative performance criteria. You should explain how you ensure that the criteria relates to CCF & MB’s objectives and how to motivate staff members to achieve these objectives.
Student response to Task 5: Question 2
Answer here
3. Describe the different ways you might gather information about a staff member’s workplace performance.
Student response to Task 5: Question 3
Answer here
4. What are the benefits of evaluating and monitoring staff members on a continuous basis?
Student response to Task 5: Question 4
Answer here
5. Describe how you might do this for CCF & MB.
Student response to Task 5: Question 5
Answer here
6. Why is it important to document the performance management process? Explain the possible consequences of not retaining appropriate records of this process.
Student response to Task 5: Question 6
Answer here
7. In what ways can you reinforce excellence in work performance through recognition and continuous feedback? In what ways might you be able reward staff in non-financial ways?
Student response to Task 5: Question 7
Answer here
8. Design a high-level performance management process for CCF & MB to be rolled out to all staff members.
Student response to Task 5: Question 8
Answer here
9. Who should you consult when designing the performance management process? List who you would consult and the reasons why.
Student response to Task 5: Question 9
Answer here
10. Using the box below, create a minimum of 5 evaluation criteria, that could be used in a Performance appraisal Checklist:
Student response to Task 5: Question 10
Answer here
11. Using the “Work Plan” template provided below, develop a work plan for CCF & MB. This can be done by using actions of your choice (i.e. nurturing leads to create clients). The work plan will also include who you will allocate various tasks to achieve the plan’s objective. The plan must be within CCF & MB’s organisational requirements and comply with legal requirements.
Student response to Task 5: Question 11
Answer here
Complete for Task 11: Work plan template
Action Allocated to: Responsibility Timeframe allocated

(Task 5 Questions 1-11, 800 words)
Martin and Luis are working together on project involving the preparation for a loan application for one of CCF & MB’s most influential clients, a property developer. Martin missed a deadline and the whole project is now behind schedule by a week. This is the third time in a month that he has missed a deadline. Martin has had problems with meeting deadlines in the past and has already had a written warning.
As the general manager you have been monitoring Martin’s performance over the past month, providing informal feedback about his role in the project. Although he has made several improvements regarding his performance, his inability to meet deadlines has forced the delay of the client’s development a further month. CCF & MB made a commitment to the client that the loan application would be with the prospective lender two weeks ago.
The client is not happy that he does not yet have an approval and is considering cancelling the agreement he has with CCF & MB and going elsewhere.
12. You have arranged to meet with Martin to talk about the project and his input. How would you go about providing constructive feedback to Martin?
Student response to Task 5: Question 12
Answer here
13. Following your meeting with Martin you have decided to monitor his performance for the purposes of evaluating where improvements can be made and provide feedback. Outline the process you have adopted to conduct this monitoring exercise. Reference material is available in Topic 1.3, Business Management Skills, People management.
Student response to Task 5: Question 13
Answer here
14. Following your meeting with Martin, use the evaluation criteria, you developed in question 10 above to record and document comments regarding Martin’s performance in the Performance Appraisal checklist below.
Student response to Task 5: Question 14
Complete for Task 10: Performance Appraisal Checklist
Evaluation Criteria Rating 1-5 (5 best) Team Leader/General Manager Comments
Answer here Answer here Answer here
Answer here Answer here Answer here
Answer here Answer here Answer here
Answer here Answer here Answer here
Answer here Answer here Answer here
(Task 5 Questions 12-14, 600 words)
Assessor feedback for Task 5: Resubmission required?
No
Task 6 — Showing leadership in the workplace
Leadership is defined as the ability to influence others. This assessment task requires you to reflect on your own ability to positively influence others in the workplace and the negative aspects of poor leadership.
Note: If you are not currently working in the finance and mortgage broking industry, you may reflect on your experiences in another industry.
1. Reflect on a situation where you have had a positive impact in the workplace. Please include the skills, decisions and/or behaviours you demonstrated that contributed to this positive change and what the impact was for the team/clients/organisation. (400 words)
Student response to Task 6: Question 1
Answer here
2. Reflect on a situation which was or could have been damaging to an organisation. Please include the behaviours, standards or values that were demonstrated and explain why they were detrimental. (400 words)
Student response to Task 6: Question 2
Answer here
3. In your role as the general manager of CCF & MB create your own personal performance plan.
You may use your own personal performance plan or alternatively you can use the example below. In developing your personal performance plan, you should ensure that your personal KPIs reflect
CCF & MB’s goals and objectives and how you can help in building CCF & MB’s integrity and credibility.
You may refer to the Organisational standards and values document located in the toolbox and use the Client service standards statement for specific development objectives.
Student response to Task 6: Question 3
What are my development objectives? Priority What activities do I need to undertake to achieve my objectives? What support/resources do I need to achieve my objectives Target date for achieving my objectives Actual date of achieving my objectives

Review date:
4. Feedback from colleagues, staff and management may be gathered informally and formally including performance review feedback. Why is it important to analyse and interpret this type of feedback?
(400 words)
Student response to Task 6: Question 4
Answer here
Assessor feedback for Task 6: Resubmission required?
No
Task 7 – Standards and values
1. Refer to the Organisational standards and values document located in the toolbox and identify two of standards and two values that would be important to CCF & MB.
Student response to Task 7: Question 1
Answer here
2. Prepare a brief employee performance review of yourself in a current or previous workplace.
In the performance review:
• include the standards and values that you listed in question 1
• evaluate your own behaviour and performance against these standards and values
• explain how you could adjust your performance in the workplace to meet these standards and values.
Note: If you are not currently working in the financial services industry, you can choose another industry.
You are only required to write 2-3 paragraphs maximum in your response.
Student response to Task 7: Question 2
Answer here
3. CCF & MB provide an internal blog (through their intranet) for staff to make suggestions to improve business performance. In your role as the general manager at CCF & MB and following work preparing a performance plan you observed that client service standards were not being maintained consistently. Failure to meet these standards may be damaging to the reputation of the organisation.
Use the internal blog (box below) as a communication tool and post a question to the sales team at CCF & MB asking why service standards and values are not being maintained consistently as required by the organisation.
Refer to the Organisational standards and values document located in the toolbox and use the Client service standards statement to prepare your question.
Student response to Task 7: Question 3
Answer here
Assessor feedback for Task 7: Resubmission required?
No
Task 8 – Develop a performance plan
For CCF & MB to continue to meet their primary goal of being a leader in offering broking services to the local community, they have asked you in your capacity as the newly appointed general manager to develop a performance plan and establish some ‘key performance indicators’ (KPIs) for all customer service staff.
The objective of the performance plan is to focus on the organisations key goals and objectives in line with ‘Service standards statement’ available in the toolbox.
Information on people performance can be sourced from Business Management Skills, Topic 1-3, People management.
Student response to Task 8
Answer here
Assessor feedback for Task 8: Resubmission required?
No
Assessor feedback:
[insert feedback]
Date assessed: Click here to enter a date
Does the student need to resubmit? No
Questions that need to be resubmitted
First submission Not yet demonstrated
Resubmission Not applicable
To pass this subject, you will need to be assessed as DEMONSTRATED for either your first submission or your resubmission

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Writers Solution

Intercultural and international communication has taken on a new role for students as well as career professionals.

Post author By admin
Post date October 16, 2021
No Comments on Intercultural and international communication has taken on a new role for students as well as career professionals.

Country for Assignment is Portugal.
1. 10-15 minute presentation to the class – need a power point presentation as well
2. Referencing of material is a must!
3. 3 page (double-spaced) reflection on your experience working with your group – this is important as well
– What did you learn from the experience? What do you think went well? What would you have done
differently, given the opportunity? What are your goals for future group work?
4. Self & Peer evaluations
Group Project
Country – Portugal
Intercultural and international communication has taken on a new role for students as well as career professionals. Knowing when the European and Asian markets open has become mandatory; so has awareness of multiple time zones and their importance in relation to trade, shipping, and the production cycle. Managing production in China from an office in Chicago has become common. Receiving technical assistance for your computer often means connecting with a well-educated English speaker in New Delhi. Communities are no longer linked as simply “brother” and “sister” cities in symbolic partnerships. They are linked in the daily trade of goods and services.
In your line of work, you will be exposed to a variety of different cultures and language differences. These different cultures and language differences can bring about differences in how you interact with others.
For this project, you will examine and explore the following from your assigned country:
1. Primary languages spoken in your country
2. Verbal and non-verbal communication skills
3. How teams interact and work together
4. Define management styles
5. Define how conflict is managed
6. Any other relevant information
Final Product:
1. 10-15 minute presentation to the class
2. Referencing of your material is a must!
3. 3 page (double-spaced) reflection on your experience working with your group.
– What did you learn from the experience? What do you think went well? What would you have done
differently, given the opportunity? What are your goals for future group work?
4. Self & Peer evaluations

Rubric
Total: 76 marks
Topic accurately covered:
Yes: 7-10/10 Partially: 4-6/10 Not Well: 0-3/10
Language Material Covered:
Yes: 7-10/10 Partially: 4-6/10 Not Well: 0-3/10
Management Style Covered: Yes: 7-10/10 Partially: 4-6/10 Not Well: 0-3/10
Conflict Covered:
Yes: 7-10/10 Partially: 4-6/10 Not Well: 0-3/10
Referencing: Yes: 7-10/10 Partially: 4-6/10 Not Well: 0-3/10
Verbal Presentation:
Covered Well: 7-10/10 Partially Well: 4-6/10 Not Well: 0-3/10
Self & Peer Evaluation Completed: 5/5 Not Completed: 0/5
Reflection Page Requirements: 0-2/2
Reviewed Experience 0-2/2
Provided Future Goals for Group Work 0-2/2

Self and Peer Evaluation of Group Project
Please assess the work of you and your colleagues by using the following criteria. We will
consider your feedback in assigning the grade for the project. Please try to be as honest and fair
as possible in your assessment.
5 = Excellent work; was crucial component to group’s success
4 = Very strong work; contributed significantly to group
3 = Sufficient effort; contributed adequately to group
2 = Insufficient effort; met minimal standards of group
1 = Little or weak effort; was detrimental to group?
SELF Evaluation (Name: ____________________________):
_____ Participation in developing ideas and planning project
_____ Willingness to discuss the ideas of others
_____ Cooperation with other group members
_____ Interest and enthusiasm in project
_____ Participation in leading/facilitating discussion
_____ Ease and familiarity with discussion material
PEER Evaluation (Partner 1: _______________________):
_____ Participation in developing ideas and planning project
_____ Willingness to discuss the ideas of others
_____ Cooperation with other group members
_____ Interest and enthusiasm in project
_____ Participation in leading/facilitating discussion
_____ Ease and familiarity with discussion material

PEER Evaluation (Partner 2: ________________________):
_____ Participation in developing ideas and planning project
_____ Willingness to discuss the ideas of others
_____ Cooperation with other group members
_____ Interest and enthusiasm in project
_____ Participation in leading/facilitating discussion
_____ Ease and familiarity with discussion material
PEER Evaluation (Partner 3: ________________________):
_____ Participation in developing ideas and planning project
_____ Willingness to discuss the ideas of others
_____ Cooperation with other group members
_____ Interest and enthusiasm in project
_____ Participation in leading/facilitating discussion
_____ Ease and familiarity with discussion material
PEER Evaluation (Partner 4: ________________________):
_____ Participation in developing ideas and planning project
_____ Willingness to discuss the ideas of others
_____ Cooperation with other group members
_____ Interest and enthusiasm in project
_____ Participation in leading/facilitating discussion
_____ Ease and familiarity with discussion material
PEER Evaluation (Partner 5: ________________________):
_____ Participation in developing ideas and planning project
_____ Willingness to discuss the ideas of others
_____ Cooperation with other group members
_____ Interest and enthusiasm in project
_____ Participation in leading/facilitating discussion
_____ Ease and familiarity with discussion material
PEER Evaluation (Partner 6: ________________________):
_____ Participation in developing ideas and planning project
_____ Willingness to discuss the ideas of others
_____ Cooperation with other group members
_____ Interest and enthusiasm in project
_____ Participation in leading/facilitating discussion
_____ Ease and familiarity with discussion material

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Premium papers. We provide the highest quality papers in the writing industry. Our company only employs specialized professional writers who take pride in satisfying the needs of our huge client base by offering them premium writing services Intercultural and international communication has taken on a new role for students as well as career professionals.

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Writers Solution

Cybersecurity professionals need to know the differences in the tools used to automate network defense and cybersecurity attacks by hackers in order to properly form strategic defense parameters that can resist network threats.

Assessment Description

Cybersecurity professionals need to know the differences in the tools used to automate network defense and cybersecurity attacks by hackers in order to properly form strategic defense parameters that can resist network threats.

In 500-700 words, explain defensive scripting and how it works.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

Programmed Security – Rubric Collapse All Defensive Scripting35 pointsCriteria Description

Defensive Scripting

5. Excellent35 points

The student comprehensively explain defensive scripting and how it works with extensive details and examples. Subject knowledge is excellent.

4. Good29.75 points

The student provides a detailed description of explain defensive scripting and how it works with supporting details and examples. Subject knowledge is good.

3. Satisfactory26.25 points

The student appropriately describes explain defensive scripting and how it works with some supporting details and examples. Subject knowledge appears to be good.

2. Less than Satisfactory22.75 points

The student outlines explain defensive scripting and how it works with few supporting details and examples. Some subject knowledge is evident.

1. Unsatisfactory0 points

The student provides an incomplete description of explain defensive scripting and how it works. Subject knowledge is not evident.

Sources5 pointsCriteria Description

Sources

5. Excellent5 points

Sources are academic, comprehensive, current, and/or relevant. Quoted material and paraphrasing expertly support, extend, and inform ideas but do not substitute for the writer’s own idea development. Sources are well synthesized to support major points.

4. Good4.25 points

Sources are academic, current, and/or relevant to support major points. Quoted material and paraphrasing is used effectively and consistently to support the major points and writer’s idea development.

3. Satisfactory3.75 points

Sources are adequate, relevant, and extend beyond assigned readings. Quoted material and paraphrasing are included to support major points and writer’s idea development.

2. Less than Satisfactory3.25 points

Few relevant sources beyond assigned readings are used to support major points. Important relevant sources are neglected. Quoted material and paraphrasing are overused.

1. Unsatisfactory0 points

No outside academic sources are used to support major points.

Argument Logic and Construction5 pointsCriteria Description

Argument Logic and Construction

5. Excellent5 points

Clear and convincing argument presents a persuasive claim in a distinctive and compelling manner. All sources are authoritative.

4. Good4.25 points

Argument shows logical progression. Techniques of argumentation are evident. There is a smooth progression of claims from introduction to conclusion. Most sources are authoritative.

3. Satisfactory3.75 points

Argument is orderly, but may have a few inconsistencies. The argument presents minimal justification of claims. Argument logically, but not thoroughly, supports the purpose. Sources used are credible. Introduction and conclusion bracket the thesis.

2. Less than Satisfactory3.25 points

Sufficient justification of claims is lacking. Argument lacks consistent unity. There are obvious flaws in the logic. Some sources have questionable credibility.

1. Unsatisfactory0 points

Statement of purpose is not justified by the conclusion. The conclusion does not support the claim made. Argument is incoherent and uses noncredible sources.

Language Use and Audience Awareness (includes sentence construction, word choice, etc.)2.5 pointsCriteria Description

Language Use and Audience Awareness (includes sentence construction, word choice, etc.)

5. Excellent2.5 points

The writer uses a variety of sentence constructions, figures of speech, and word choice in distinctive and creative ways that are appropriate to purpose, discipline, and scope.

4. Good2.13 points

The writer is clearly aware of audience, uses a variety of appropriate vocabulary for the targeted audience, and uses figures of speech to communicate clearly.

3. Satisfactory1.88 points

Language is appropriate to the targeted audience for the most part.

2. Less than Satisfactory1.63 points

Some distracting inconsistencies in language choice (register) and/or word choice are present. The writer exhibits some lack of control in using figures of speech appropriately.

1. Unsatisfactory0 points

Inappropriate word choice and lack of variety in language use are evident. Writer appears to be unaware of audience. Use of primer prose indicates writer either does not apply figures of speech or uses them inappropriately.

Mechanics of Writing (includes spelling, punctuation, grammar, and language use)2.5 pointsCriteria Description

Mechanics of Writing (includes spelling, punctuation, grammar, and language use)

5. Excellent2.5 points

The writer is clearly in command of standard, written academic English.

4. Good2.13 points

Prose is largely free of mechanical errors, although a few may be present. The writer uses a variety of sentence structures and effective figures of speech.

3. Satisfactory1.88 points

Some mechanical errors or typos are present, but are not overly distracting to the reader. Audience-appropriate language is employed.

2. Less than Satisfactory1.63 points

Frequent and repetitive mechanical errors distract the reader. Inconsistencies in language choice (register) and/or word choice are present.

1. Unsatisfactory0 points

Surface errors are pervasive enough that they impede communication of meaning. Inappropriate word choice and/or sentence construction are employed

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Writers Solution

business professionals and future business managers

Post author By admin
Post date September 14, 2021
No Comments on business professionals and future business managers

Description

As business professionals and future business managers, you will be expected to make presentations both in person and virtually. This assignment is part 4 of your Team Project. You will learn how to develop and deliver an effective presentation by creating a report to present the key findings from your business report.

Instructions and Submission

Step 1: Review the unit readings.

Step 2: Plan your presentation based on what you have learned from the readings.

Step 3: Build your presentation in a Power Point file. Prepare a 10-15 slide presentation to convey the key findings from your formal report.

a. The submission must include major findings from your research, key conclusions and recommendations, and action plan.

b. Ensure that your presentation is annotated (i.e. that all concepts are fully explained in the Notes section of each slide. These are your speaker’s notes.).

Step 4: Edit and proof-read the presentation.

Step 5: Select a team member to submit the presentation to the assignment page.

Submission Details

Your presentation should include the following slides:

1. Cover Slide (include title, names, date, course code/title, instructor name)

2. Agenda Slide (Lists what will be included in the presentation.)

3. Introduction Slide (Introduce the topic and include a clear purpose statement)

4. Body Slides (3-4 relevant points related to topics, each supported by at least one reference), in-text citations must be used for the slides.

5. Recommendations Slide

6. Conclusion Slide (confirms what was said in body)

7. Action plan

8. References Slide (full references for all work cited in body, use the same references from your report).

Helpful Hints

· Use APA referencing guidelines for citations and references. Click here to review “APA Style”.

· Do not write in first person (I) but rather the third (they, he, she).

· Ensure all references are academic sources. If an article is found in an academic journal in one of the library databases, then you can assume it has been peer reviewed and thus acceptable. Many articles found readily online may not have been exposed to any editorial vetting process, and thus should not be used as a resource

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Customer satisfaction. Customer satisfaction. We have an outstanding customer care team that is always ready and willing to listen to you, collect your instructions and make sure that your custom writing needs are satisfied
Privacy and safety. It’s secure to place an order at capitalessaywriting.com We won’t reveal your private information to anyone else.
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Enjoy our bonus services. You can make a free inquiry before placing and your order and paying this way, you know just how much you will pay. A verdict was rendered against three parent chaperones. How was the third parent included in the case?
Premium papers. We provide the highest quality papers in the writing industry. Our company only employs specialized professional writers who take pride in satisfying the needs of our huge client base by offering them premium writing services business professionals and future business managers

Tags business, future, managers, professionals

Writers Solution

As business professionals and future business managers, you will be expected to make presentations both in person and virtually

Description

Instructions and Submission

Step 1: Review the unit readings.

Step 2: Plan your presentation based on what you have learned from the readings.

Step 3: Build your presentation in a Power Point file. Prepare a 10-15 slide presentation to convey the key findings from your formal report.

a. The submission must include major findings from your research, key conclusions and recommendations, and action plan.

b. Ensure that your presentation is annotated (i.e. that all concepts are fully explained in the Notes section of each slide. These are your speaker’s notes.).

Step 4: Edit and proof-read the presentation.

Step 5: Select a team member to submit the presentation to the assignment page.

Submission Details

Your presentation should include the following slides:

1. Cover Slide (include title, names, date, course code/title, instructor name)

2. Agenda Slide (Lists what will be included in the presentation.)

3. Introduction Slide (Introduce the topic and include a clear purpose statement)

4. Body Slides (3-4 relevant points related to topics, each supported by at least one reference), in-text citations must be used for the slides.

5. Recommendations Slide

6. Conclusion Slide (confirms what was said in body)

7. Action plan

8. References Slide (full references for all work cited in body, use the same references from your report).

Helpful Hints

· Use APA referencing guidelines for citations and references. Click here to review “APA Style”.

· Do not write in first person (I) but rather the third (they, he, she).

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