1. What is the purpose of a TNA? Is it always necessary? What is the difference between proactive and reactive TNA? When is proactive better?2. What are competencies and why are they popular in training departments? How are competency models related to job analysis?3. To obtain person analysis data, why not just use the performance appraisal completed by the supervisor? How can you obtain the best information possible if performance appraisal must be used? How do self-ratings fit into this approach?
There is often a gap in the expected and actual levels of performances. To bridge the gap in the performance, the training needs assessment (TNA) is conducted to identify the employees that need training and the kind of training to be offered. The main purpose of training needs assessment is to identify the employees who need training and the type of training they need (DeSimone, Werner, DeSimone, & L, 2008). The main reason for conducting TNA is to eliminate the chances of offering training to those who do not need, since it is costly and counterproductive. Training needs assessments (TNA) can be classified as reactive or proactive. A reactive TNA is used when the problem is obvious, thus necessitating the need for training to correct the specific problem. In contrast, proactive TNA is used when the workforce weaknesses are not known, thus helping to indicate where training is
ASSESSMENT DETAILS AND SUBMISSION GUIDELINES Trimester T3 2020 Unit Code HI5019 Unit Title Strategic Information Systems for Business and Enterprise Assessment Type Assessment 1: Individual Assignment Assessment Title Analysing an Accounting Information System Purpose of the assessment (with ULO Mapping) Students are required to: • Critically evaluate the purpose and role of accounting information systems in today’s business environment [ULO 1]. • Articulate the various transaction cycles, financial reporting, management reporting systems and ecommerce systems to technical and non-technical stakeholders [ULO 2]. • Appraise the risks inherent in computer-based systems/ERP, including the role of ethics and the various internal control processes that need to be in place [ULO 4]. Weight 20% of the total assessments. Total Marks 20 Marks. Word limit 2000 words ± 10%. Submission Guidelines • All work must be submitted on Blackboard by the due date along with a completed Assignment Cover Page. • The assignment must be in MS Word format, double spacing, 12-pt Arial font and 2 cm margins on all four sides of your page with appropriate section headings and page numbers. • Reference sources must be cited in the text of the report and listed appropriately at the end in a reference list using Harvard referencing style. • Include a minimum of ten (10) references, at least five (5) from peerreviewed journal relevant to the unit. ASSIGNMENT DETAILS The Revenue Cycle of XYZ Limited. After finishing your Master of Professional Accounting, you started your accounting consultancy in Brisbane, Queensland, Australia. You got a high distinction in HI5019 Strategic Information System and preferred to analyse the business processes, risks and internal controls. XYZ is one of your clients, and the CEO of XYZ is delighted with your services. The head of the accounting department is concerned about their revenue cycle. Therefore, he has recently contacted you to evaluate their revenue cycle. During the initial meeting, you elaborate him that conceptually, the revenue cycle is a recurring set of business activities and related data processing operations associated with providing goods and services to customers and collecting their cash payments. This definition reveals that the revenue cycle can be categorised into (1) sales order processing procedures (SOPP), and (2) cash receipts procedures (CRP). The SOPP and CRP of XYZ are elaborated below. Therefore, you requested the head of the accounting department to describe the SOPP and the CRP of XYZ Limited separately. This description is given below. SOPP of XYZ Limited The sales department receives the unstandardised sales order since customer orders are mailed, e-mailed or faxed to the sales department. The sales clerk first converts the unstandardised sales order into the standardised sales order. For this purpose, the sales representative requests the missing information, if any. When the order is received, the sales clerk checks the customer’s creditworthiness of the customer from his computer terminal. Three years ago, the sales clerk requested the accounting department to provide him with a list of customers whose account receivables are written off. The sales clerk is still using this information to check the creditworthiness of the customers. The sales clerk is using the same procedure to check the creditworthiness of the new customers. The customer’s order is rejected if the customer’s credit is not verified. The sales order processing is started after the credit verification. In particular, the sales clerk records the approved standardised sales order in the sales order system through his computer terminal. A digital copy of the order is distributed to the warehouse and the shipping department terminals for further processing. The computer system automatically records the sale in the sales journal. The clerk reviews this entry and files the hard copy of the customer order in the sales department. As indicated above, the receipt of the digital sales order prompts on the computer terminal of the warehouse manager. Further, the stock release and the shipping notice are also accessible at the warehouse terminal. For further processing, the warehouse manager prints out the sales order, the stock release, and the shipping notice. Using the stock release copy, a warehouse clerk picks the selected items from the shelves and sends them to the shipping department along with the stock release and the shipping notice. The warehouse manager then updates the inventory subsidiary ledger and the general ledger control account from his computer terminal. The shipping clerk receives the physical stock, the stock release, and the shipping notice from the warehouse manager. The shipping clerk matches them to the corresponding digital sales order displayed on his terminal. If everything matches, he prints out three hard copies of the bill of lading and a packing slip. The shipping clerk sends two copies of the bill of lading and the packing slip, along with the goods, to the carrier. The stock release copy and the shipping notice are sent to the accounts receivable department. The third bill of lading copy is filed in the shipping department. Account receivable clerk receives the stock release and shipping notice from the shipping clerk. Then, the accounts receivable clerk manually creates a hard-copy invoice, which is immediately mailed to the customer. After mailing the invoice, the clerk uses information on the stock release to update the accounts receivable subsidiary ledger and general ledger from his computer terminal. After the records are updated, the clerk files the stock release and shipping notice in the accounts receivable department. Sometimes, the account receivable clerk reconciles the quantities from the sales order and adjusts the account receivables. CRP of XYZ Limited The payments of customers come directly to the general mailroom along with other mail items. The mail clerk performs the following tasks: • Sorts the mail, • Opens the customer payment envelope, • Removes the customer’s check and remittance advice, and • Reconciles the two documents. To control the checks and remittance advices, the clerk manually prepares two hard copies of a remittance list. He sends one copy to the accounts receivable department, along with the corresponding remittance advices. The other copy of the remittance list accompanies the checks to the cash receipts department. Once the checks and remittance list arrive in the cash receipts department, the treasurer performs the following tasks: • Reconciles the documents, • Endorses the checks, • Manually prepares three hard copies of a deposit slip, • Updates the cash receipts journal and the general ledger from his computer terminal, • Sends the checks and two copies of the deposit slip to the bank, and • Files the third copy of the deposit slip and the remittance in the department. The accounts receivable clerk receives the remittance list and remittance advice from the mailroom and reconciles these two documents. He then updates the accounts receivable subsidiary ledger and the general ledger. Then, account receivable files the two documents in the department. Required Based on the above information, prepare a report for the CEO of XYZ Limited to evaluate their revenue cycle. In your report, you need to include the following items: 1. The CEO asks you to start the report from five general risks involved in the revenue cycle of any business. Further, indicate the physical and IT control against each risk. 2. Describe potential internal control weaknesses in the sales order processing procedures and cash receipts procedures of XYZ Limited. 3. Discuss the potential risks associated with the internal control weaknesses identified in Section (2) above. 4. Based on Section (3) above, what types are frauds are possible. Hint: we have discussed different types of frauds in the interactive tutorial and lectures. Your discussion should be based on these contents. ASSIGNMENT STRUCTURE The report should include the following components. 1. Holmes Institute Assignment Cover Sheet The Holmes Institute Assignment Cover Sheet is available at the end of menu item Assessments on the Blackboard. 2. Executive Summary The executive summary should be concise and not involve too much detail. It should make commentary on the main points only and follow the sequence of the report. Write the executive summary after the report is completed, and once you have an overview of the whole text. 3. Table of Contents This needs to show a logical listing of all the sub-headings of the report’s contents. Note this is excluded from the total word count. 4. Introduction Typically, the introduction is a short paragraph which includes background, scope and the main points raised in the order of importance. There should be a brief conclusion statement at the end of the introduction. 5. Main Body Paragraphs with Numbered Sub-headings This section contains the detailed information which elaborates on the main points raised in the introduction. Each paragraph should begin with an exact topic sentence, then supporting sentences with facts and evidence obtained from research and finish with a concluding sentence at the end. 6. Conclusion This section contains a logical and coherent evaluation based on a thorough and objective assessment of the research performed. 7. Appendices This section includes any additional explanatory information which is supplementary and/or graphical to help communicate the main ideas made in the report. Refer to the appendices in the main body paragraphs, as and where appropriate. (Note this is excluded from the total word count.) Note: The report should be grounded on relevant literature, and all references must be cited appropriately and included in the reference list. Marking Criteria Marking criteria Weighting in Total Grades The general risks involved in the revenue cycle, and the physical and IT controls against each risk. 4% The potential internal control weaknesses in the SOPP and CRP of XYZ Limited. 4% The potential risks associated with the internal control weaknesses in the SOPP and CRP of XYZ Limited. 4% The potential frauds in the SOPP and CRP of XYZ Limited. 4% Presentation and Referencing. 4% TOTAL Weight 20% Marking Rubric Excellent Very Good Good Satisfactory Unsatisfactory (80-100%) (70-79%) (60-69%) (50-59%) (0-49%) The general risks involved in the revenue cycle, and the physical and IT controls against each risk. [4 Marks] Present an excellent discussion on the general risks involved in the revenue cycle, and the physical and IT controls against each risk. Present a very good discussion on the general risks involved in the revenue cycle, and the physical and IT controls against each risk. Present a good discussion on the general risks involved in the revenue cycle, and the physical and IT controls against each risk. Present a reasonable discussion on the general risks involved in the revenue cycle, and the physical and IT controls against each risk. Present a weak or inadequate discussion on the general risks involved in the revenue cycle, and the physical and IT controls against each risk. The potential internal control weaknesses in the SOPP and CRP of XYZ Limited. [4 Marks] Correctly identify all the potential internal control weaknesses in the SOPP and CRP of XYZ Limited. Correctly identify most of the potential internal control weaknesses in the SOPP and CRP of XYZ Limited. Correctly identify some of the potential internal control weaknesses in the SOPP and CRP of XYZ Limited. Correctly identify one to two potential internal control weaknesses in the SOPP and CRP of XYZ Limited. Fail to identify the potential internal control weaknesses in the SOPP and CRP of XYZ Limited. The potential risks associated with the internal control weaknesses in the SOPP and CRP of XYZ Limited. [4 Marks] Correctly identify all the potential risks associated with the internal control weaknesses in the SOPP and CRP of XYZ Limited. Correctly identify most of the potential risks associated with the internal control weaknesses in the SOPP and CRP of XYZ Limited. Correctly identify some of the potential risks associated with the internal control weaknesses in the SOPP and CRP of XYZ Limited. Correctly identify one to two potential risks associated with the internal control weaknesses in the SOPP and CRP of XYZ Limited. Fail to identify the potential risks associated with the internal control weaknesses in the SOPP and CRP of XYZ Limited. The frauds possible in the SOPP and CRP of XYZ Limited. [4 Marks] Correctly identify all the frauds possible in the SOPP and CRP of XYZ Limited. Correctly identify most of the frauds possible in the SOPP and CRP of XYZ Limited. Correctly identify some of the frauds possible in the SOPP and CRP of XYZ Limited. Correctly identify one to two frauds possible in the SOPP and CRP of XYZ Limited. Fail to identify the frauds possible in the SOPP and CRP of XYZ Limited. HI5019 T3 2020 Assessment 1: Individual Assignment 6 Presentation and Referencing. [4 Marks] An extensive amount of high-quality evidence from peerreviewed journal articles and other sources was included and used effectively to support discussion. A broad range of quality peer-reviewed journal references and other sources was included and used effectively to support discussion. An adequate range of peer-reviewed journal references was included and used to support discussion. An adequate range of peer-reviewed journal references was included and used to a basic extent to support discussion. Little or no peerreviewed journal references were included, and these were rarely used to support discussion effectively. HI5019 T3 2020 Assessment 1: Individual Assignment 7 Academic Integrity Holmes Institute is committed to ensuring and upholding Academic Integrity, as Academic Integrity is integral to maintaining academic quality and the reputation of Holmes’ graduates. Accordingly, all assessment tasks need to comply with academic integrity guidelines. Table 1 identifies the six categories of Academic Integrity breaches. If you have any questions about Academic Integrity issues related to your assessment tasks, please consult your lecturer or tutor for relevant referencing guidelines and support resources. Many of these resources can also be found through the Study Sills link on Blackboard. Academic Integrity breaches are a serious offence punishable by penalties that may range from deduction of marks, failure of the assessment task or unit involved, suspension of course enrolment, or cancellation of course enrolment. Table 1: Six categories of Academic Integrity breaches Plagiarism Reproducing the work of someone else without attribution. When a student submits their own work on multiple occasions this is known as self-plagiarism. Collusion Working with one or more other individuals to complete an assignment, in a way that is not authorised. Copying Reproducing and submitting the work of another student, with or without their knowledge. If a student fails to take reasonable precautions to prevent their own original work from being copied, this may also be considered an offence. Impersonation Falsely presenting oneself, or engaging someone else to present as oneself, in an in-person examination. Contract cheating Contracting a third party to complete an assessment task, generally in exchange for money or other manner of payment. Data fabrication and falsification Manipulating or inventing data with the intent of supporting false conclusions, including manipulating images. Source: INQAAHE, 2020 HI5019 T3 2020 Assessment 1: Individual Assignment 8 HI5019 T3 2020 Assessment 1: Individual Assignment 9
Make sure to provide scholarly and educational material and work that is engaging and substantive.
A substantive reply includes at least 150 words (PER THREAD) analyzing the thread as well as adding to the research and concepts put forth in that thread. The goal is to create meaningful discussion. To simply restate the idea already put forth or to concur with the first reply is not adding substantial discussion. That is why it is good to do additional outside research.
Thread #1 – Read & Reply
DEFINITION
A mission statement is “a written declaration of an organization’s core purpose and focus that normally remains unchanged over time. Properly crafted mission statements (1) serve as filters to separate what is important from what is not, (2) clearly state which markets will be served and how, and (3) communicate a sense of intended direction to the entire organization” (http://www.businessdictionary/definition/mission-statement.html).
SUMMARY
In her article, “When You Fear Your Company Has Forgotten Its Principles”, Sue Shellenbarger discusses the importance of speaking up when it seems like the organization you are with is going against its mission statement and principles. According to Shaellenbarger, companies often inflate their mission statements in an attempt to inspire and encourage a feel good environment, and this can backfire. In a pursuit to fulfill the mission, people will often go against organizational principles to get there, in a sense making the mission statement itself null and void.
Shellenbarger discusses several examples of situations in which employees spoke up and questioned the organization. When this happen, employees do put their jobs at risk, face ridicule, and are often seen as disloyal. She offers advice on how to approach your organization in a positive manner. For instance, keep any of your arguments calm and civil, have respect for other opinions, and acknowledge any flaws in your opinion. She always suggests framing your opinion as something that is positive and will benefit everyone.
DISCUSSION
Mission statements do attract employees. If someone sees that an organization’s mission statement and principles are in line with their own, this will greatly increase the likelihood that they will accept a position with that organization.
As with everything in business, Christians should approach and state their concerns in a calm and positive way, but they should definitely approach. On average, a person spends forty hours a week at their place of employment. If the organization’s principles are out of line with their mission statement, that can be very discouraging and stressful to the individual who was drawn to the organization by the mission.
In today’s extremely competitive business environment, companies have to be well equipped with necessary strategies and plans on how to stay successful and at the top of the game. Regardless if a business is small, large, or even global, its internal and external environments are constantly changing, and managers must plan and strategies accordingly to accommodate and compensate for those changes. One strategy that will be greatly beneficial for any type of business is digital forecasting. During forecasting, managers and top leaders become aware of their weaknesses and through implementing better effective controls they can overcome these weaknesses with proper forecasting steps.
All in all, Nestle’s decision to update its forecasting on a digital platform has paid off. According to the article: “Today, 80 percent of the Nestlé’s forecasts are driven right out of the solution with no human judgement at all … They were eventually able to take out anywhere between 14- 20 percent of their inventory safety stock, reduce it and still meet consumer demand with this improved forecasting capability” (www.supplychaindigital.com).
For your third assignment, you are hired as a UX Designer to conduct a Usability Review of an existing web site, desktop application, or mobile app and present your findings and recommendations using PowerPoint or other approved presentation application (e.g. Google Slide, LibreOffice Impress, Prezi)
Project Directions
Select an existing website, desktop, or mobile application and complete the following as the result of your Usability Review.
1. Describe the critical goal of the web site or application. In other words, what is the purpose or what is it designed to accomplish?
2. Describe the top four usability issues you uncovered (sorted by severity). Complete the following information for each issue and present it in column format:
A. Usability Issue – List the issue
B. Severity Rating (High, Medium, or Low) – Rate the severity of the issue into one of three categories:
· High severity – Issues that prevent the user from completing tasks efficiently.
· Medium severity – Issues that impede ease of use and understanding.
· Low severity – Issues that do not prevent users from completing tasks, but inconvenience the user.
C. Rationale – Describe the usability issue. Discuss the severity you assigned to the issue. Why is this an issue? Justify your severity rating.
D. Recommendation – Recommend a path of action to address the usability issue. How can the issue be fixed or corrected?
Note: This is not a complete or extensive usability review, but for purposes of this class, it will provide you an introduction into the usability review process.
Project Findings Presentation
Please follow the steps below:
Create a PowerPoint presentation to present your findings. The PowerPoint template below can be used to complete this project. Simply add your information to the slides.
The slides should be designed as follows:
Slide 1: Cover Slide
Include the following:
· Your name
· Your class
· Year and semeser
· Website or application used in your usability review
Slide 2: The critical goal of the web site or application.
Slide 3: First Usability Issue
Include the following:
· Item A: Usability Issue
· Item B: Severity Rating
· Item C: Rationale
· Item D: Recommendation
Slide 4: Second Usability Issue
Include the following:
· Item A: Usability Issue
· Item B: Severity Rating
· Item C: Rationale
· Item D: Recommendation
Slide 5: Third Usability Issue
Include the following:
· Item A: Usability Issue
· Item B: Severity Rating
· Item C: Rationale
· Item D: Recommendation
Slide 6: Fourth Usability Issue
Include the following:
· Item A: Usability Issue
· Item B: Severity Rating
· Item C: Rationale
· Item D: Recommendation
Slide 7: Summary
Summarize slides 1 through 6.
Slide 8: Questions
Ask your audience if they have any questions.
Slide 9: References
List the references you used to complete this project.
Slide 10: Project Reflection
Answer the following question regarding the assignment:
What issues or challenges did you face completing this project? How did you resolve them? If you did not face any issues or challenges in completing this project, what do you think are some issues or challenges someone new to completing usability studies might face in completing a project like this? Note: Your reflection must be a total of at least 100 words.
Presentation Design Style
Please follow conventional presentation design format and guidelines. In other words, your presentation should look “presentable”.
Submit your presentation to your Project 3 Assignments Folder.
Grading
Listing 4 user design issues and presenting them in presentation format along with a project reflection “in accordance” with the assignment instructions will earn you a 100% (A) on this project.