BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Table of Contents
Table of Contents 2
Assessment Information 3
Assessment Instructions 5
Student Assessment Agreement 6
Assessment Task 1 Cover Sheet 7
Assessment Task 1: Written Questions 8
Assessment Task 1 Instructions 10
Assessment Task 1 Checklist 11
Assessment Task 2 Cover Sheet 12
Assessment Task 2: Leadership project 13
Assessment Task 2 Instructions 15
Assessment Task 2 Checklist 20
Assessment Task 3 Cover Sheet 22
Assessment Task 3: Media release project 23
Assessment Task 3 Instructions 24
Assessment Task 3 Checklist 25
Assessment Task 4 Cover Sheet 26
Assessment Task 4: Work goals and professional development project 27
Assessment Task 4 Instructions 29
Assessment Task 4 Checklist 31
Assessment Task 5 Cover Sheet 32
Assessment Task 5: Ethics project 33
Assessment Task 5 Instructions 35
Assessment Task 5 Checklist 37
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Information
The assessment tasks for BSBMGT605 Provide leadership across the organisation are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment Plan
Assessment Task Overview
1: Written questions You must correctly answer all questions.
2: Leadership project You must prepare and deliver a presentation about Boutique Build’s Strategic Plan for staff and consult with staff on the plan and operational activities. Students must also investigate a workplace issue.
3: Media release You are required to develop a short media release.
4: Work goals and professional development project You must develop work goals for a job role of their choice, develop a professional development plan, as well as participate in and report on a professional development activity.
5: Ethics Project You must investigate an ethics issues, update the organisation’s Code of Ethics and communicate updated Code to staff.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s assessment appeals process.
You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with unfairly or have other appropriate grounds for an appeal.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical manner. Each should include:
· Course identification code
· Assessment Task number
· Document title (if appropriate)
· Student name
· Date it was created
For example, BSBMGT605 AT2 Fatigue Management Report Joan Smith 20/10/18
Additional Resources
You will be provided with the following resources you begin each Assessment Task.
Assessment Task 2
· Strategic and Operational Plan
· Fatigue Management Report Template
Assessment Task 4
· Professional Development Plan Template.
· Professional Development Report Template
Assessment Task 5
· Code of Ethics
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Instructions
Each assessment task in this booklet consists of the following: Assessment Task Cover Sheet
This must be filled out, signed and submitted together with your assessment responses.
If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per your RTO’s re-assessment policy.
Depending on the task, this may include
· resubmitting incorrect answers to questions (such as short answer questions and case studies)
· resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
· redoing a role play after being provided with appropriate feedback about your performance
· being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.
Assessment Task Information
This gives you:
· a summary of the assessment task
· information on the resources to be used
· submission requirements
· re-submission opportunities if required
Assessment Task Instructions
These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification number, the task number, your name and the date.
Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation before beginning the assessment task. It will give you a good idea of what your assessor will be looking for when marking your responses.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Student Assessment Agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? El Yes El No
Do you understand the requirements of the assessments for this unit? El Yes El No
Do you agree to the way in which you are being assessed? El Yes El No
Do you have any specific needs that should be considered? El Yes El No
If so, explain these in the space below.
Do you understand your rights to re-assessment? El Yes El No
Do you understand your right to appeal the decisions made in an assessment? El Yes El No
Student name
Student number
Student signature
Date
Assessor name
Assessor signature
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 1 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
fl I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
fl I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
fl I have correctly referenced all resources and reference texts throughout these assessment tasks.
Assessor declaration
fl I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
fl My performance in this assessment task has been discussed and explained to me. fl I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 1: Written Questions
Task summary
This is an open book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
· Access to textbooks/other learning materials
· Computer and Microsoft Office
· Access to the internet
Timing
Your assessor will advise you of the due date of this assessment.
Submit
· Answers to all questions Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse – when a question asks you to analyse something, you should do so in in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.
Compare – when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or features, and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 1 Instructions
Provide answers to all of the questions below:
1. Discuss, in one paragraph, the concept of business ethics.
2. Discuss ethical leadership and its importance in supporting organisational values.
3. Discuss three characteristics of an ethical leader.
4. Give, and explain, three benefits of ethical leadership.
5. Discuss four (4) styles of leadership and the impact each of the identified styles on organisational culture.
6. Explain how a charismatic leader can assist in ensuring that a company’s vision is implemented.
7. Discuss at least three strategies that can be used to encourage employee participation in decision-making.
8. Discuss three strategies that a leader can use for building trust and confidence with colleagues.
9. Explain the importance of leadership in ensuring that work health and safety legislation is met.
10. Give five (5) reasons why it is important to follow anti-discrimination law and provide equal opportunity, giving a short explanation of each.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 1 Checklist
Student’s name:
Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? Satisfactory performance Comments
Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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Assessment Task 2 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
fl I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
fl I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
fl I have correctly referenced all resources and reference texts throughout these assessment tasks.
Assessor declaration
fl I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
fl My performance in this assessment task has been discussed and explained to me. fl I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 2: Leadership project
Task summary
For this assessment task you are required, in the role of the CEO of Boutique Build Australia, to communicate the company’s mission and objectives through the presentation of the company’s new Strategic Plan to the Senior Management team, as well as consult with staff on the Plan and allocation of operational activities associated with the plan.
Following the meeting you are required to report on decisions made at the meeting and following the meeting, as well as investigate a workplace issue.
This assessment is to be completed in the simulated work environment in the RTO.
Required
· Access to textbooks/other learning materials
· Computer with Microsoft Office and internet access
· Strategic and Operational Plan.
· Fatigue Management Report Template
· Projector for presentation
· Space to conduct a meeting.
· Roleplay participants
Timing
Your assessor will advise you of the due date of these submissions.
Submit
· Emil with PowerPoint presentation attached
· Email with follow up report
· Email with fatigue management report attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 2 Instructions
Carefully read the following:
Boutique Build Australia was established in 2013. It is a boutique building company based in Sydney that specialises in the design and build of high quality designer homes for the Sydney metropolitan and surrounding areas.
A Strategic Plan has been developed for the company by an external consultant with input from the CEO and senior management. The rationale for the Strategic Plan is to set the direction for the company over the next three years, establish strategic priorities and to describe how these will be achieved and the measures (operational priorities) to achieve them.
A first important stage of implementing the Strategic Plan is to meet with the Senior Management team to plan the operational activities to be implemented to achieve the organisation’s objectives. The preliminary meeting will focus on the objectives for the upcoming year being the expansion of the company into Brisbane and the Sunshine Coast markets as described in the Strategic Plan and to discuss and allocate roles and responsibilities in relation to the expansion.
The Senior Managers who will attending the meeting will be:
· Operations Manager (Bob Sales) Bob has been with the company since its inception. He was a former builder and therefore has an excellent understanding of the industry. His main role is to manage the day to day activities for the business, including setting and reviewing budgets and overseeing procurement.
· Marketing Manager (Jane Smith) Jane has recently joined the company. She is responsible for all aspects of marketing, including marketing planning and marketing implementation. Jane’s strengths are in digital marketing.
· Human Resources Manager (Deborah Terns) Deborah has been with the company for 2 years. She has worked in human resources for 10 years and her previous position was also with a construction company and she therefore has an excellent knowledge of the industry.
· Customer Service Manager (Amar Singh) Amar has recently joined the company to manage the increasing number of sales staff. Amar previously worked with a construction company who expanded into other states and therefore has strengths in understanding how this process works.
Complete the following activities:
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
1. Develop a PowerPoint presentation
The first part of the assessment task requires you to prepare for the meeting with the Senior Management team to discuss the new Strategic Plan and the company’s mission and objectives, as well as provide an opportunity for input and make decisions on operational priorities and activities for the upcoming year. This will also be an opportunity, as set out in the company’s vision, to encourage employees to contribute innovative ideas and improvements, so you should ensure that you research techniques to encourage innovation and ideas for use in the meeting.
In order to prepare for the meeting, you will need to thoroughly review the Strategic and Operational Plan and operational priorities and prepare for a presentation about the new Strategic Plan as part of the meeting.
Your PowerPoint presentation will need to last approximately 15 minutes and use graphics, such as images and tables or graphs to add interest to the presentation, as well as providing a visual representation of data. A further 15 minutes should be allocated to discussion of the operational priorities and activities required to achieve them.
Note that at the meeting your assessor will provide some additional ideas for operational activities which you will need to consider and discuss in accordance with the company’s goals and objectives and the risk management plans identified in the Strategic Plan.
As the staff attending the meeting come from a range of educational backgrounds and familiarity with strategic planning processes, you will need to ensure that your presentation is free of jargon and presented in clear and concise English.
Your presentation should address:
· Meeting aims (scenario information and instructions provided to you).
· The purpose of the Strategic Plan.
· An outline of the organisation’s mission, vision, values and key objectives, as well as strategic priorities as outlined in the Strategic Plan.
· Ensure you build staff commitment by explaining vision and values as a shared vision, which all staff can contribute to.
· A discussion of market characteristics and conditions as described in the Strategic Plan, including the global economy and technological advances, as well as environmental trends in relation to construction.
· A discussion of the company’s strategic objectives operational priorities.
· An outline of key risks identified with regard to the Strategic Plan and at least four examples of how the company intends to manage identified risks.
· A discussion of operational priorities for the year head and activities required.
· Assigning of roles and responsibilities, as well as competencies based on the job role. Review the operational priorities in the Strategic Plan and identify specific operational activities and roles and responsibilities associated with the business expansion. For example, specific marketing activities that will need to occur and actions associated with the setting up of the new display centre. Identify at least ten (10) specific activities, as well as allocation of responsibilities according to the information about staff roles and competencies in the scenario information. This will need to be discussed and confirmed with staff at the meeting.
· Outline of all of the resources that will be in place for the expansion as set out in the Strategic Plan.
· An outline of the expectations of the company with regard to ensuring that the objectives values and standards of the company are adopted in every day interactions with customers,
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
suppliers and other staff. You will need to review this information in the Strategic Plan and provide specific examples of expected behaviour.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
2. Write an email to your Operations Manager (your assessor).
The text of the email should be grammatically correct and be written in a respectful and businesslike style.
It should inform your manager that you have completed the presentation, and that you are ready to present it at the meeting.
Attach your presentation to the email.
3. Deliver your presentation and consult with staff at a meeting.
The next part of the assessment requires you to deliver your presentation to the Senior Management team and seek input from staff on the new Strategic Plan, as well as operational activities required to achieve objectives. You will need to be ready to answer questions and discuss ideas. You will also need to encourage innovative ideas as per the techniques you researched in assessment task 1.
Use the PowerPoint presentation you developed to deliver your presentation.
During the presentation, you will be required to demonstrate interpersonal skills and build trust and confidence in your team. To do this you will need to demonstrate
· Your ability to clearly and confidently present information
· Your ability to encouraging questions from staff
· Your ability to use active listening to confirm information and ideas.
· Your flexibility and adaptability to embrace ideas through your positive response to staff suggestions.
· Your ability to be a positive role model to other members of the team.
During the meeting, answer questions and discuss suggestions/ideas offered by staff at the end of the presentation, as this feedback will be used to update the Strategic Plan.
4. Send an email to staff (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
The email text should review the ideas discussed at the meeting, and how these will inform the Strategic Plan where relevant.
Your email should clearly show that all ideas have been considered in decision-making and indicate whether they will be implemented or not. Your rationale for implementing or otherwise should clearly show how decisions have been made based on the risk factors identified in the Strategic Plan.
You must send your email within two days of the meeting.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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· Administration Officer: 152 hours plus lunch breaks of 30 minutes taken.
5. Investigate workplace issues
Your Operations Manager has asked you to investigate this issue, conduct research into fatigue management and then communicate the finding to staff as a first step in addressing this issue.
Develop a short report (at least a page long) for the staff that includes:
· An analysis of the data to show that staff have not been meeting the safe working guidelines.
· Health and safety implications of fatigue including:
o Problems associated with fatigue
o Signs of fatigue
o Risks associated with fatigue and procedures for managing the risk of fatigue.
· Proposed strategies for managing fatigue
To conduct your research, you should identify relevant sources of information on this topic and include the sources of information that you have used in your report.
Use Fatigue Management Report Template to structure your response.
6. Write and email to your Operations Manager (your assessor).
The text of the email should in grammatically correct English, in a style that demonstrates respect.
It should include a short summary of the contents of the attachment.
Attach your fatigue management report to the email.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 2 Checklist
Student’s name:
Did the student: Completed successfully Comments
Yes No
Clearly and correctly communicate the organisation’s vision, values and strategic priorities as set out in the Strategic Plan?
Clearly communicate the relationship between the objectives, values and standards of the company and expectations of staff through their presentation to staff?
Use clear and simple language in the presentation, as well as during presentation, to facilitate staff understanding?
Clearly articulate operational priorities and activities and the roles and responsibilities of all staff to ensure that staff understand, and can achieve, responsibilities?
Demonstrate the ability to ensure that staff are consulted with, and can participate in, decision making?
Allocate roles and responsibilities appropriately according to staff competencies and the operational plan?
Build the commitment of the team?
Include suitable visual images within their PowerPoint presentation to facilitate understanding by all staff?
Build trust, confidence and respect through using effective interpersonal skills including:
· Clear and confident presentation
· Encouraging questions from staff
· Active listening to confirm information and ideas?
Show flexibility and adaptability by demonstrating willingness to embrace ideas raised by the team?
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
In the second email, report on ideas put forward by staff and external customers as summarised in the meeting feedback, and how decisions that have been made according to feedback provided?
In the second email, report on how decision-making has been informed by risk management strategies?
Send the second email within required timeline?
Demonstrate the ability to investigate a workplace issue promptly and communicate findings to staff including:
· Analyse data to identify whether safe working guidelines are being followed
· Research and reporting on fatigue issues
· Providing recommendations to address the issue
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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Assessment Task 3 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
fl I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
fl I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
fl I have correctly referenced all resources and reference texts throughout these assessment tasks.
Assessor declaration
fl I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
fl My performance in this assessment task has been discussed and explained to me. fl I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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Assessment Task 3: Media release project
Task summary
You are required to develop a short media release about the Boutique Build Australia’s expansion into the Brisbane and Sunshine Coast market.
This assessment is to be completed in the simulated work environment in the RTO.
Required
· Access to textbooks/other learning materials
· Computer with Microsoft Office and internet access
Timing
Your assessor will advise you of the due date of these submissions.
Submit
· Email with media release attached. Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 3 Instructions
Carefully read the following:
You are to develop a short media release about Boutique Build’s expansion into the Brisbane and Sunshine Coast market. The intent of the release is to attract interest in the company and to provide a brief summary of the company and its operations.
You may use information from the Strategic Plan and your presentation in Assessment Task 2 to assist you in writing the content of the media release.
The media release is to be released to the local press in Brisbane and the Sunshine Coast.
Complete the following activities:
1. Develop a media release
Research guidelines for developing engaging media releases and that will promote a positive image.
The media release should be no more than one page (400 words) and should include a date, as well as contact details for future. This will be you as the Director and CEO of the company.
Develop your media release according to your research and to be engaging as possible and to convey a positive impression of the organization.
2. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
The email text should summarise the contents of the attachment and refer to the media release guidelines you used to develop it.
Attach your media release to the email.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 3 Checklist
Student’s name:
Did the student: Completed successfully Comments
Yes No
Develop a media release that positively represents the organisation to the media and community through:
· the use of an effective media release format
· effective written communication style
· use of interesting and key facts?
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 4 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
fl I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
fl I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
fl I have correctly referenced all resources and reference texts throughout these assessment tasks.
Assessor declaration
fl I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
fl My performance in this assessment task has been discussed and explained to me. fl I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 4: Work goals and professional development project
Task summary
In this assessment task ,you will be required to research a company and job role that interests you and plan work goals for that job role. You will be required to develop a short report on the company and job role you have identified, as well as work goals for a for this role.
You are also required to develop a professional development plan for the job role you have identified and researched, as well as participate in, and report on one of the professional development opportunities you identified.
This assessment is to be completed in the simulated work environment in the RTO.
Required
· Email with the following attached:
o Work goals and plans report
o Professional development plan
o Professional development report
Timing
Your assessor will advise you of the due date of these submissions.
Submit
No documents need be submitted for these activities, but you will be assessed on your performance during this task.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 4 Instructions
Complete the following activities:
1. Develop a work goals and plans report.
Choose a company that you would be interested in working for, as well as a job role within that company. The role you choose should be at a managerial level, such as a Marketing Manager or Human Resources Manager.
Research and access information relating to the company, including the company’s web site and a position description for the role that you are interested in within the company. Your assessor can provide you with assistance in identifying this information if you are having difficulty accessing such information.
Review the company’s web site and the position description for the role you have chosen. For the position that you have identified, consider what your work goals and plans for 12 months would be if you were in that position. Note down at least five work goals for the job role. Your goals must be SMART goals and must address both personal work goals, as well as overall work goals for the roles based on the position requirements
Develop a short report about the business you have identified and the work goals you have identified that includes:
· An overview of the business that you have chosen, including the purpose of the business and where it is located.
· An overview of the company’s goals and objectives as identified from the web site/position descriptions.
· An overview of the position description for the job role you are interested in. Explain why you are interested in the job role and describe the key responsibilities of the job role.
· An outline of the five personal work goals that you have identified for the position, including why these goals are relevant to the company’s goals and objectives, as well as to the job role and how these are suitable goals for a 12-month period.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
2. Develop a professional development plan for the next 12 months.
Research and review at least four professional development opportunities that would be relevant to the role of you have chosen and that relate to the work goals you have identified in activity one.
Use the Professional Development Plan Template to guide you with your response to this activity.
Assume that the organisation allocates a budget of $1,500 per year per staff member for professional development, so your decisions on professional development opportunities should be based on this. Also identify at least one no cost professional development opportunity that can be completed from a person’s desk at work, for example, participating in a webinar. You will be required to participate in this opportunity and provide a report on it.
Complete the professional development plan with the details of four professional development/networking opportunities that could be attended by someone in this job role over the next 12 months.
You will be required to include a brief description of each professional development opportunity, costs and location and date/s as applicable.
3. Participate in a professional development opportunity
Participate in the professional development opportunity you identified above.
Complete all sections of the Professional Development Report Template.
Each question in the report should be answered in approximately one paragraph.
4. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments.
Attach the following to the email:
· your work goals and plans report
· professional development plan
· professional development report
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 4 Checklist
Student’s name:
Did the student: Completed successfully Comments
Yes No
Develop work goals for a chosen role?
Identify relevant professional development activities to ensure own continuous improvement?
Plan and document professional development according to budget set?
Participate in, and report on professional development activities?
Develop work goals for a chosen role?
Identify relevant professional development activities to ensure own continuous improvement?
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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Assessment Task 5 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
fl I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
fl I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
fl I have correctly referenced all resources and reference texts throughout these assessment tasks.
Assessor declaration
fl I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
fl My performance in this assessment task has been discussed and explained to me. fl I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 5: Ethics project
Task summary
For this assessment task, you are required to review the company’s current Code of Ethics, assess practices regarding staff use of frequent flyer points, update the Code of Ethics and advise staff of outcomes.
This assessment is to be completed in the simulated work environment in the RTO.
Required
· Access to textbooks/other learning materials
· Computer and Microsoft Office
· Access to the internet
· Code of Ethics
Timing
Your assessor will advise you of the due date of these submissions.
Submit
· Email with memo attached
· Email with updated Code of Ethics attached.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly, or have other appropriate grounds for an appeal.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 5 Instructions
Carefully read the following:
It is one year later, and Boutique Build has expanded into the Brisbane and Sunshine Coast market as planned.
As the Operations Manager, you are responsible for a number of staff who travel regularly from Sydney to Brisbane and the Sunshine Coast as part of their role. It has come to your attention recently that several staff members have been accruing frequent flyer points from business travel and using these points for their own personal travel. You are unsure if this is allowed or not and so decide to investigate the situation.
Complete the following activities:
1. Write a memo on use of frequent flyer points and the company’s code of ethics
Review the company’s code of ethics to identify current values and standards and to identify whether it addresses the issues of accruing frequent flyer points.
Identify and review codes of ethics and other documents form at least other three other companies on how they manage the issue of staff use of frequent flyer points.
Your memo should make a recommendation on whether the practice of accumulating frequent flyer points for personal use should be allowed.
2. Send an email to the CEO (your assessor).
The text of the email should be written in grammatically correct English, using a style appropriate between an Operations Manager and their CEO. It should give a short summary of the contents of the attachment.
Attach the memo to the email.
The assessor in the role of CEO will email you their response.
3. Update the Code of Ethics
Write an updated version of the company’s Code of Ethics based on your investigation and the response given to you by your CEO.
4. Send an email to staff (your assessor)
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should include a summary of the company’s position on this issue, as well as clear directions for staff with regard to the use of frequent flyer points
Ensure that you use clear and concise language so that all staff can understand the company’s position.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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Attach your code of ethics to the email.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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Assessment Task 5 Checklist
Student’s name:
Did the student: Completed successfully Comments
Yes No
Investigate and report on ethical issues through a review of the current Code of Ethics and other companies’ practices?
Recommend ethical behaviour in relation to the case study scenario of accumulation of frequent flyer points?
Update the Code of Ethics so that it clearly states the company’s expectation regarding ethics and frequent flyer points?
Encourage ethical behaviour through the sharing of Code of Ethics information with staff and so that they are clear of their responsibilities?
Use clear and concise language in all documents so as to ensure understanding by all staff?
Investigate and report on ethical issues through a review of the current Code of Ethics and other companies’ practices?
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
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