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utility of case management services

SWK535 Movie Reflection Rubric (3-4 Pages) 150 points

Students will watch two films to help them understand the utility of case management services. Students must watch the films and engage in self-reflection and critical analysis of the issues presented throughout the films. Use APA format and the follow the rubric posted on Blackboard. The films are:

The Waiting Room: https://www.youtube.com/watch?v=mzIin6OVoLU

Living in tents: for rent at https://www.amazon.com/dp/B07FDMQMDH

InstructionFeedbackPoints EarnedPoints Possible
Summary Provide a brief summary of the films, their main points, and positions50
Reflection Describe your position and personal reflections about the films. Incorporate relevant readings from the text to support your position.75
Organization Use the headings provided in this rubric and present organized sentences and paragraphs. All sentences are well constructed and have varied structure and length. No errors in grammar, mechanics, and/or spelling. APA style formatting

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DESCRIBING WATER UTILITY PERFORMANCE: THE CASE OF BROWN COUNTY

BACKGROUND

You are a newly appointed county manager of Brown County, which is large suburban jurisdiction covering 1500 square miles. Reviewing the county budget by department you notice that infrastructure costs for water utilities comprises a large percentage of the public works department’s annual budget. 

The Division of Public Works is the largest department in Brown County and the water utilities department in the Division of Public Works serves approximately 41,952 water customers.  The utilities department currently operates 482 miles of water main with six water pump stations. The department also oversees 12 water storage facilities with a combined capacity of 67 million gallons.

You decide to embark on a performance measurement exercise of water utilities to help public works set a course to monitor operating efficiency and to justify potential capital expenses. 

PERFORMANCE MEASUREMENT: WHAT ARE WE MEASURING?  

As a first step toward performance assessment, you decide to examine the operating ratio of the water utility. This measure represents the total costs for operation and maintenance of the water distribution system as provided by the accounting division of Public Works divided by the total revenues generated from water purchased by the public from the county utility department. Therefore, costs are expressed as a percent of total revenue. Hence an operating ratio of .20, or 20% (move the decimal two places to the right) indicates that operating and maintenance costs comprise 20% of operating revenue. A higher operating cost percentage indicates that operating expenses are increasing relative to revenue. Conversely, if the operating ratio is decreasing, expenses are decreasing, or revenue is increasing, or some combination of both.

WHAT IS “GOOD” PERFORMANCE?

To establish if a performance measure is “good” it needs to be compared to a standard or best practice results established by an independent professional association within specific industries. In the case of water utilities, the American Water Works Association (AWWA) establishes bench marking guidelines. AWWA, using data gathered from suburban counties throughout the U.S. similar to Brown County, established the top quartile for operating ratio at 45%. According the AWWA, this benchmark indicates financial efficiency of water operations. 

ASSESS HOW THE WATER UTILITY IS DOING 

The performance target goal for Brown County is .45 or 45%. Review the descriptive analysis of the operating ratios for FY 2019 and FY 2020.  Describe the trends and assess the utility’s performance

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Comment on the utility of the test—does it work well

Develop a matrix for the following situation and calculate accuracy, true negative rate, and true positive rate. The illustrations from this unit’s studies are linked in Resources.

Comment on the utility of the test—does it work well? Do you think police departments would find this test acceptable? What about defense attorneys? Interpret accuracy, true negative rate, and true positive rate for this scenario:

Police departments need to test drivers for blood alcohol levels when they suspect the driver may be under the influence of alcohol. Blood alcohol tests are expensive and are invasive, requiring a blood sample. Breathalyzer tests provide preliminary test results that can establish probable cause for police officers to arrest an individual and take them for a formal blood alcohol test. Bringing a person in for a formal test when they really are not drunk creates ill will for a police department. Not detecting a truly drunk driver could lead to a tragic accident. Your firm has developed a new breathalyzer test and has the following results:

One hundred subjects were tested with your new device. Sixty subjects were truly drunk and 40 were not drunk. Of the 60 drunk subjects, the test correctly identified 58 as being drunk and incorrectly identified two as not drunk when they in fact were drunk. Of the 40 not drunk subjects, 22 were correctly identified as not drunk and 18 were incorrectly identified as drunk.

Second, assume that the test above generates an ROC curve labeled B in Figure 5-10 on page 217. Another test is identified that generates an ROC curve labeled A on Figure 5-10 on page 217. Which test is preferred? Why?

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Diminishing Marginal Utility

Topic: Diminishing Marginal Utility Pretend that you have just been surprised with a genuine email that says you have just been selected by your favorite pizza delivery company that every day for the next month you will receive your favorite pizza for lunch and another of that same favorite pizza for dinner, delivered to your home and ready to eat. Using the concept of diminishing marginal utility, discuss how excited you will be on the first day of your winning. What about your excitement on the 10th day? What about your excitement on the 30th day? Now, pretend that your favorite national brand gasoline company informs you that you have won as much as you want free gasoline, as much as you want, from any of their gas stations, anywhere in the country every day for a year. Using the concept of diminishing marginal utility, discuss how excited you will be on the first day of your winning What about your excitement on the 10th day? What about your excitement on the 30th day? Again, considering the concept of utility, what makes these two scenarios different?

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Economics: Diminishing Marginal Utility

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Diminishing Marginal Utility

            The law of diminishing marginal utility asserts that the marginal utility of goods diminish as one consumes more and more quantities of the goods (Drennan, 2006). In case of a favorite pizza served for free for lunch and dinner for a month, the initial day will be met with huge excitement. During the first day, the consumption will be exciting and this will mean the whole pizza provided for lunch and dinner will be consumed.  

            However, on the 10th day, with the same favorite pizza served for lunch and supper, the excitement diminishes and the desire to eat drops and the saturation is almost attained. For instance, it is likely that it will be difficult to consume completely the pizza provided for lunch and supper. On the 30th day, the excitement will have faded as saturation will have been attained, probably during this time, it would be hard to consume even half the pizza served for lunch, meaning at times the desire will not be there and the lunch or dinner or both pizza will not be consumed. The marginal utility on the 30th day will be negative.

            When provided with favorite national brand gasoline for a month, the excitement will be high throughout the first day through the 10th and 30th day. The marginal utility in this scenario will most likely be constant. Although there could be different brands of gasoline, all offer the same utility, which keeps the consumption excitement the same. The main difference between these two scenarios is that for pizza, there are probably other substitute products that can offer same utility. However, for gasoline, the brand being the favorite is the ultimate choice that provides the best utility. Moreover, all gasoline offers same utility unlike pizza, where there are a host of different su………………………………………………….

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