Virtual Collaboration, Barriers to Communication
Do some research and answer the following critical thinking questions from this week’s readings. In your analysis, cite a minimum of three (3) references from different sources (the textbook must be one source).
1. Advances in technology are making it easier than ever for people to collaborate, even when they are dispersed globally. Discuss how you could manage potential conflict within your team over the fact that not all members will have the same knowledge of the English language.
2. Compare how the stages of group development might be different for virtual teams compared to traditional face-to-face teams. What would be some of your recommendations for dealing with the differences in group stages of development in virtual teams?
3. Identify and summarize the five barriers to communication. Then, assume you are communicating with someone who has an oversized ego. What actions could you take to increase the effectiveness of your communication with this person?
Your submission should be a minimum of two (2), double-spaced, full pages of analysis with proper reference citation per current APA guidelines
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Virtual Collaboration, Barriers to Communication
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Virtual Collaboration, Barriers to Communication
- Managing Conflict in Multilingual Workplace
The increased globalization and advent of technology has made it possible for companies to outsource labour and other services. Consequently it has created a multicultural workplace, where the workforce is characterized by differences in cultural aspects such as language. The differences in language, where virtual teams operate in languages other than English can lead to conflicts. Conflicts in virtual teams are regarded as a common occurrence that is difficult to isolate (Gallenkamp, 2011). The most common types of conflicts in virtual teams are process and relationship conflicts.
Relationship and process conflicts can result mainly for lack of effective communication due to language barriers. One of the ways of solving conflicts attributed to language is to adaptation of written and spoken communication. Ivanaj and Bozon (2016) points out that language should be adopted and balanced according to the profile of the team members. Some members may not be proficient in English and the communication process should be adjusted by the group leader to find balance in the group. The other strategy is to offer language and cultural training to overcome language and cultural challenges (Daft & Lane, 2008). Language training removes the need to hire translators.
- Group Development in Virtual Teams
Although the virtual teams and traditional face-to-face teams’ group stages are typically the same, the differences occur due to the dynamics that the virtual teams experience. The main five stages that are typically followed in both teams group stage development are forming, storming, norming, performing, and adjourning (Greenberg & Baron, 2000). The main differences between the two teams are largely on selection processes, relationship building, and knowledge exchange and decision making. The traditional teams are selected based on functional skills, while in virtual teams is based on a number of competencies………………………………………………………………………………………………
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